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Compliance Theory: A Case Study Approach in Understanding Organizational Commitment
2018, Dlsu Business & Economics Review
The Electronic Commerce (e-Commerce) Act of 2000 or Republic Act (RA) No. 8792 mandates all government agencies to transact business and perform government functions using electronic documents within two years from the date of its effectivity in June 2000. Unfortunately, only a handful of government agencies were ready to implement the said law in the year 2002 despite the availability of applicable information technology (IT) resources and appropriated budget. After 17 years, there is considerable improvement in the compliance with the said law, though there are still non-compliances of government offices that could not manage to be at par with leading compliant government offices. To understand the compliance behavior of an agency vis-a-vis the e-Commerce Act, I proceed in three steps. First, I adopted socio-economic theory on regulatory compliance Next, I use process pattern matching as a qualitative approach to examine the compliance variables by comparing the case-based empiric...
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Home ⇛ dlsu business & economics review ⇛ vol. 27 no. 2 (2018), compliance theory: a case study approach in understanding organizational commitment.
Nelson J. Celis
Abstract: The Electronic Commerce (e-Commerce) Act of 2000 or Republic Act (RA) No. 8792 mandates all government agencies to transact business and perform government functions using electronic documents within two years from the date of its effectivity in June 2000. Unfortunately, only a handful of government agencies were ready to implement the said law in the year 2002 despite the availability of applicable information technology (IT) resources and appropriated budget. After 17 years, there is considerable improvement in the compliance with the said law, though there are still non-compliances of government offices that could not manage to be at par with leading compliant government offices. To understand the compliance behavior of an agency vis-a-vis the e-Commerce Act, I proceed in three steps. First, I adopted socio-economic theory on regulatory compliance Next, I use process pattern matching as a qualitative approach to examine the compliance variables by comparing the case-based empirical patterns with the operational framework. And third, I statistically test the hypotheses that organizational commitment and the organizational maturity on the use of IT impact the level of compliance. I do this by using case study method by combining the qualitative and quantitative analyses of the compliance behavior of the Bureau of Internal Revenue and the Commission on Elections Thus, this paper contributes to the theorization of regulatory compliance in understanding organizational commitment with electronic commerce and related laws involving the use of IT in the Philippine context with detailed elucidation of the variables influencing it.
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Compliance theory: a case study approach in understanding organizational commitment.
Nelson J. Celis , De La Salle University, Manila
College of Computer Studies
Department/Unit
Information Technology
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Source title.
DLSU Business and Economics Review
Publication Date
The Electronic Commerce (e-Commerce) Act of 2000 or Republic Act (RA) No. 8792 mandates all government agencies to transact business and perform government functions using electronic documents within two years from the date of its effectivity in June 2000. Unfortunately, only a handful of government agencies were ready to implement the said law in the year 2002 despite the availability of applicable information technology (IT) resources and appropriated budget. After 17 years, there is considerable improvement in the compliance with the said law, though there are still non-compliances of government offices that could not manage to be at par with leading compliant government offices. To understand the compliance behavior of an agency vis-a-vis the e-Commerce Act, I proceed in three steps. First, I adopted socio-economic theory on regulatory compliance Next, I use process pattern matching as a qualitative approach to examine the compliance variables by comparing the case-based empirical patterns with the operational framework. And third, I statistically test the hypotheses that organizational commitment and the organizational maturity on the use of IT impact the level of compliance. I do this by using case study method by combining the qualitative and quantitative analyses of the compliance behavior of the Bureau of Internal Revenue and the Commission on Elections Thus, this paper contributes to the theorization of regulatory compliance in understanding organizational commitment with electronic commerce and related laws involving the use of IT in the Philippine context with detailed elucidation of the variables influencing it. © 2018 by De La Salle University.
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Celis, N. J. (2018). Compliance theory: A case study approach in understanding organizational commitment. DLSU Business and Economics Review , 27 (2), 88-118. Retrieved from https://animorepository.dlsu.edu.ph/faculty_research/2872
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Computer Sciences
Compliance; Compliance auditing--Automation; Electronic commerce—Law and legislation--Philippines
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Please note you do not have access to teaching notes, ensuring employees' information security policy compliance by carrot and stick: the moderating roles of organizational commitment and gender.
Information Technology & People
ISSN : 0959-3845
Article publication date: 12 March 2021
Issue publication date: 28 March 2022
Employees’ information security policy (ISP) compliance exerts a significant strain on information security management. Drawing upon the compliance theory and control theory, this study attempts to examine the moderating roles of organizational commitment and gender in the relationships between reward/punishment expectancy and employees' ISP compliance.
Design/methodology/approach
Using survey data collected from 310 employees in Chinese organizations that have formally adopted information security policies, the authors applied the partial least square method to test hypotheses.
Punishment expectancy positively affects ISP compliance, but reward expectancy has no significant impact on ISP compliance. Compared with committed employees, both reward expectancy and punishment expectancy have stronger impacts on low-commitment employees' ISP compliance. As for gender differences, punishment expectancy exerts a stronger effect on females' ISP compliance than it does on males.
Originality/value
By investigating the moderating roles of organizational commitment and gender, this paper offers a deeper understanding of reward and punishment in the context of ISP compliance. The findings reveal that efforts in building organizational commitment will reduce the reliance on reward and punishment, and further controls rather than the carrot and stick should be applied to ensure male employees' ISP compliance.
- Information security policy compliance
- Organizational commitment
- Punishment expectancy
- Reward expectancy
- Gender difference
Acknowledgements
This research is supported by the National Natural Science Foundation of China under Grant 71732006 and the National Key R&D Program of China under Grant 2019YFB1704103.
Liu, C. , Liang, H. , Wang, N. and Xue, Y. (2022), "Ensuring employees' information security policy compliance by carrot and stick: the moderating roles of organizational commitment and gender", Information Technology & People , Vol. 35 No. 2, pp. 802-834. https://doi.org/10.1108/ITP-09-2019-0452
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Compliance Theory of Organizations
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- First Online: 17 December 2016
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- Cassandra Dodge 2
386 Accesses
Remunerative power ; Utilitarian power
Definitions
Alienative involvement: An intense, negative involvement orientation of lower participants within an organization (Etzioni and Lehman 1980 ; Lunenburg 2012 ).
Calculative involvement: Low intensity involvement orientation of lower participants within an organization. Can be positive or negative in direction (Etzioni and Lehman 1980 ; Lunenburg 2012 ).
Coercive power: The use of force and fear by organizational representatives to control lower participants (Etzioni and Lehman 1980 ; Lunenburg 2012 ).
Involvement: Spectrum of commitment lower participants have within an organization (Etzioni and Lehman 1980 ; Lunenburg 2012 ).
Moral involvement: Intense, positive involvement orientation of lower participants within an organization (Etzioni and Lehman 1980 ; Lunenburg 2012 ).
Normative power: The allocation of symbolic or intrinsic rewards and deprivations by organizational representatives as a means of control lower participants (Hyle 2006 ...
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Bulach C, Lunenburg FC, Potter L (2008) Creating a culture for high-performing schools: a comprehensive approach to school reform. Rowman & Littlefield, Lanham
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Etzioni A (1961) A comparative analysis of complex organizations. The Free Press, New York
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Etzioni A, Lehman EW (1980) A sociological reader on complex organizations. Holt, Rinehart and Winston, New York
Lunenburg FC (2012) Compliance theory and organizational effectiveness. Int J Scholarly Acad Intell Diversity 14(1):1–4
Lunenburg FC, Ornstein AO (2012) Educational administration: concepts and practices. Wadsworth Cengage, Belmont, CA
Hyle AE (2006) Compliance theory. In: English FW (ed) Encyclopedia of educational leadership and administration, vol 1. SAGE Reference, Thousand Oaks, pp 185–186
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Department of Criminology, University of South Florida, Tampa, FL, 33620, USA
Cassandra Dodge
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Ali Farazmand
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Dodge, C. (2016). Compliance Theory of Organizations. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_3000-1
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DOI : https://doi.org/10.1007/978-3-319-31816-5_3000-1
Received : 24 November 2016
Accepted : 25 November 2016
Published : 17 December 2016
Publisher Name : Springer, Cham
Print ISBN : 978-3-319-31816-5
Online ISBN : 978-3-319-31816-5
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IMAGES
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COMMENTS
To understand the compliance behavior of an agency vis-a-vis the e-Commerce Act, I proceed in three steps. First, I adopted socio-economic theory on regulatory compliance Next, I use process ...
This is a case of regulatory compliance management concern where top officials and IT people would share an agreement concerning Compliance Theory: A Case Study Approach in Understanding Organizational Commitment the alignment between the regulation (i.e., e-Commerce Act) and the agency's information system (Bonazzi & Pigneur, 2009).
And third, I statistically test the hypotheses that organizational commitment and the organizational maturity on the use of IT impact the level of compliance. I do this by using case study method by combining the qualitative and quantitative analyses of the compliance behavior of the Bureau of Internal Revenue and the Commission on Elections ...
Compliance Theory: A Case Study Approach in Understanding Organizational Commitment newly created depmtment in 2015 by Republic Act 10844. Hence, Sec. Salalima's statement is absolutely related to attaining Stage V. Further, it is also in parallel with the Philippine e-Commerce Roadmap 2016-2020 (DTI, 2016) which highlighted the role of e ...
Corpus ID: 158100509; Compliance Theory: A Case Study Approach in Understanding Organizational Commitment @article{Celis2018ComplianceTA, title={Compliance Theory: A Case Study Approach in Understanding Organizational Commitment}, author={Nelson J. Celis}, journal={Dlsu Business \& Economics Review}, year={2018}, volume={27}, pages={1-1} }
While all three types of organizational power are useful in obtaining compliance, their effectiveness largely rests on the involvement of lower-level participants within the organization (Lunenburg and Ornstein 2012).In the context of compliance theory of organizations, involvement occurs on a spectrum of intensity and direction; that is, the involvement can be positive or negative and at a ...
Compliance Theory: A Case Study Approach in Understanding Organizational Commitment Nelson J. Celis . Abstract: Abstract: The Electronic Commerce (e-Commerce) Act of 2000 or Republic Act (RA) No. 8792 mandates all government agencies to transact business and perform government functions using electronic documents within two years from the date of its effectivity in June 2000.
We distinguish three organizational commitment (OC) processes (compliance, ... Kanter R. M. (1968). Commitment and social organization: A study of commitment mechanisms in Utopian communities. American Sociological Review, ... GSPA, SNU. He is interested in public personnel administration, organization theory, organizational behavior, and so on
I do this by using case study method by combining the qualitative and quantitative analyses of the compliance behavior of the Bureau of Internal Revenue and the Commission on Elections Thus, this paper contributes to the theorization of regulatory compliance in understanding organizational commitment with electronic commerce and related laws ...
The creation of these CMs is seen as the indication of a managerial approach to compliance. This model and the enforcement model propagated by its critics have established two basic explanatory approaches to compliance issues and also compliance mechanisms created under MEAs (Kizilsümer 2009). In the following pages, these two basic models ...
8celis-011818 - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Cells fax
I have proposed a theory of compliance which can also be associated with this third approach: Julien Étienne, " Compliance theory: a goal framing approach " , Law & Policy , 33(3), 2011. 2.
Compliance Theory: A Case Study Approach in Understanding Organizational Commitment, DLSU Bus. Econ. Rev., 27, 2, 88--118. Google Scholar; ... Learning the Craft of Organizational Research., Acad. Manag. Rev., 8, 4, 539--546. Google Scholar Cross Ref; Yin R. K. and Darnella, D. 2006. THE CASE OF EVALUATING COMPREHENSIVE REFORMS Draft Manuscript ...
This in-depth academic study sets out to rigorously explore and scrutinize the diverse opinions and beliefs of committed employees and insightful management concerning unwavering company alignment with the ISP by defining a construct that centers on key dimensions: Organizational Culture, Personal Attitudes, Actors, Behavioral Intentions, and Motivational Dynamics.
Drawing upon the compliance theory and control theory, this study attempts to examine the moderating roles of organizational commitment and gender in the relationships between reward/punishment expectancy and employees' ISP compliance.,Using survey data collected from 310 employees in Chinese organizations that have formally adopted information ...
Organizational commitment is defined as "a psychological state that (a) characterizes the employee's relationship with the organization, and (b) has implications for the decision to continue or discontinue membership in the organization" (Meyer and Allen 1991, p. 67).This popular definition is an attempt to create a consensus between different research traditions and definitions in the ...
Keywords: Compliance Theory, Organizational Commitment, Electronic Governance, Electronic Commerce, Information Technology. JEL Classification: O. Compliance Theory: A Case Study Approach in Understanding Organizational Commitment 89 (1996) to maintain uniformity and harmony with the other member-states of the United Nations.
While all three types of organizational power are useful in obtaining compliance, their effectiveness largely rests on the involvement of lower-level participants within the organization (Lunenburg and Ornstein 2012).In the context of compliance theory of organizations, involvement occurs on a spectrum of intensity and direction; that is, the involvement can be positive or negative and at a ...
Assessing compliance of Philippine state universities to the data privacy act of 2012: the case of Caraga State University ... N.J. 2018. Compliance Theory: A Case Study Approach in Understanding Organizational Commitment. DLSU Business & Economics Review. 27, 2, 88--118 ... Trochim, W. 1989. Outcome Pattern Matching and Program Theory.pdf ...
Understanding Philippine national agency's commitment on data privacy act of 2012: a case study perspective ... N. J. 2018. Compliance Theory: A Case Study Approach in Understanding Organizational Commitment, DLSU Bus. Econ. Rev ... and Kuperan, K. 1999. A socio-economic theory of regulatory compliance, Int. J. Soc. Econ., 26, 1/2/3, 174--193 ...