cover letter coffee shop manager

Coffee Shop Manager Cover Letter Example

The Coffee Shop Manager will be responsible for overseeing the daily operations of the coffee shop, including supervising staff, providing customer service, and ensuring the smooth running of the business.

Use this Coffee Shop Manager Cover Letter Sample to finish your application and get hired soon – no guesswork or frustration. This cover letter Sample is designed specifically for the Coffee Shop Manager positions. The Coffee Shop Manager is responsible for the overall operations of the coffee shop. This includes creating a positive customer experience, managing staff, overseeing the inventory and ordering of products, and ensuring the shop’s financial success. The Coffee Shop Manager must have excellent customer service skills and be able to motivate and manage employees. The manager must be organized and have the ability to set and meet goals. They must also have the ability to troubleshoot and problem-solve.

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What to Include in a Coffee Shop Manager Cover Letter?

Roles and responsibilities.

• Supervise staff, manage schedules , and evaluate the performance.
• Ensure the coffee shop meets all health and safety regulations.
• Maintain a clean and organized work environment.
• Create innovative marketing and promotional campaigns.
• Establish and maintain a strong customer base.
• Ensure high-quality standards for all products and services.
• Monitor inventory, order supplies, and manage budgets.
• Train and develop baristas , servers, and other staff.
• Resolve customer complaints in a timely and professional manner.
• Monitor and evaluate customer feedback to ensure customer satisfaction.
• Develop and implement new procedures and policies.
• Track revenue and analyze data to maximize profits.

Education & Skills

Coffee shop manager skills:.

• Excellent customer service and communication skills.
• Ability to multi-task and prioritize.
• Attention to detail and problem solving.
• Knowledge of food safety and sanitation regulations.
• Ability to work in a fast-paced environment.
• Ability to handle cash and provide accurate change.
• Ability to work with a team.
• Ability to work flexible hours.
• Knowledge of coffee and espresso drinks.

Coffee Shop Manager Education Requirements:

• High school diploma or GED.
• Education in Hospitality, business, or management.

Coffee Shop Manager Cover Letter Example (Text Version)

Dear Mr./Ms.

I am writing to apply for the position of Coffee Shop Manager with ABC Coffee Company. With over 5 years of experience in the food service industry, I am confident that my expertise in customer service, operations management, and staff development would be a valuable asset to your team. I understand the importance of creating a warm and inviting environment for customers and look forward to being a part of the ABC Coffee Company team.

My most recent experience as a Barista Supervisor at [Company Name] has prepared me to take on this role and I am excited to share a few highlights of my accomplishments:

• Successfully managed a staff of 20 baristas, increasing sales by 20% in 6 months through the implementation of innovative sales strategies.
• Developed and implemented a customer loyalty program that increased customer retention by 30%.
• Resolved customer service issues in a timely manner, ensuring customer satisfaction and repeat business.
• Trained new employees on company policies and procedures, creating a customer-focused team of highly motivated and customer service-oriented baristas.
• Developed and implemented a comprehensive inventory system to reduce product waste and increase efficiency.

I am confident that my impressive track record of success in the hospitality industry makes me an ideal candidate for this position. I have the necessary skills and experience to ensure that all customer service issues are quickly and efficiently solved.

I look forward to discussing my qualifications further with you. Please feel free to contact me at your earliest convenience. Thank you for your time and consideration.

Sincerely, [Your Name]

Follow these simple tips and tricks to impress the hiring manager-

• Highlight your customer service experience.
• Explain how you take initiative and prioritize tasks.
• Demonstrate your knowledge of food safety and sanitation regulations.
• Describe how you have handled cash and provided accurate change.
• Showcase your ability to multi-task and work in a fast-paced environment.
• Describe any experience you have working with a team.
• Demonstrate your knowledge of coffee and espresso drinks.
• Convey your enthusiasm and commitment to the job.
• Thank the employer for their time and consideration.

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Coffee Shop Manager Cover Letter Example (Free Guide)

Create an coffee shop manager cover letter that lands you the interview with our free examples and writing tips. use and customize our template and land an interview today..

Are you looking to land a job as a coffee shop manager? Crafting a great cover letter is essential. Our Coffee Shop Manager Cover Letter Guide provides you with the tips and advice you need to create an effective cover letter that stands out. Learn how to write a professional and convincing letter that presents your skills and qualifications in the best way possible.

We will cover:

• How to write a cover letter, no matter your industry or job title.
• What to put on a cover letter to stand out.
• The top skills employers from every industry want to see.
• How to build a cover letter fast with our professional Cover Letter Builder .
• What a cover letter template is, and why you should use it.

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Dear Hiring Manager,

I am writing in response to your posting for a Coffee Shop Manager and am submitting my resume for your review and consideration. With over ten years of experience in the coffee industry, I am confident in my ability to make an immediate and positive impact as your next Coffee Shop Manager.

I have extensive experience in managing coffee shop operations, from overseeing staff and scheduling to developing and executing marketing plans to increase traffic and revenue. I have successfully managed coffee shops of all sizes, from small independent shops to large corporate stores. During my tenure, I have consistently delivered results through a combination of creativity and an eye for detail.

I am a passionate and enthusiastic leader and strive to create an inviting and positive environment for team members and customers alike. I have a proven record of developing team members and leaders to maximize performance and motivation. I am also well-versed in developing and executing innovative marketing plans to increase traffic and revenue.

I am confident that my experience and skills make me an ideal candidate for the position of Coffee Shop Manager. I am excited to get to know more about this opportunity and discuss how my qualifications will benefit your company. I look forward to hearing from you soon.

Sincerely, [Your Name]

Why Do you Need a Coffee Shop Manager Cover Letter?

• A Coffee Shop Manager cover letter is an important part of the job application process. It is an opportunity to highlight your most relevant qualifications and experiences and to demonstrate your enthusiasm for the position.
• The cover letter should provide detailed information about your qualifications and experiences in a concise and professional manner. It should also clearly explain why you are the best candidate for the job, and what makes you different from other applicants.
• The cover letter should demonstrate your knowledge of the coffee shop industry and your ability to lead a team in a high-pressure environment. It should also provide insight into your management and customer service skills, as well as your ability to handle customer complaints and difficult situations.
• A well-written cover letter can be the difference between success and failure in the job application process. It is important to take the time to craft a well-written and effective cover letter that will make a positive impression on potential employers.

A Few Important Rules To Keep In Mind

• Start your cover letter with a greeting and the name of the hiring manager.
• Express your enthusiasm for the role in a short introduction.
• Highlight your relevant experience and skills in the body of the letter.
• Focus on the qualities that make you a great fit for the job.
• End your cover letter with a call to action.
• Proofread your cover letter for any spelling or grammar mistakes.
• Keep your cover letter concise and to the point.
• Avoid repeating information from your resume.
• Include specific examples of your achievements.
• Mention any contacts you have within the organization.
• Personalize each cover letter to the job and company.
• Use a formal, professional tone throughout your letter.
• Double check that you have the correct company and hiring manager's name.

What's The Best Structure For Coffee Shop Manager Cover Letters?

After creating an impressive Coffee Shop Manager resume , the next step is crafting a compelling cover letter to accompany your job applications. It's essential to remember that your cover letter should maintain a formal tone and follow a recommended structure. But what exactly does this structure entail, and what key elements should be included in a Coffee Shop Manager cover letter? Let's explore the guidelines and components that will make your cover letter stand out.

Key Components For Coffee Shop Manager Cover Letters:

• Your contact information, including the date of writing
• The recipient's details, such as the company's name and the name of the addressee
• A professional greeting or salutation, like "Dear Mr. Levi,"
• An attention-grabbing opening statement to captivate the reader's interest
• A concise paragraph explaining why you are an excellent fit for the role
• Another paragraph highlighting why the position aligns with your career goals and aspirations
• A closing statement that reinforces your enthusiasm and suitability for the role
• A complimentary closing, such as "Regards" or "Sincerely," followed by your name
• An optional postscript (P.S.) to add a brief, impactful note or mention any additional relevant information.

Cover Letter Header

A header in a cover letter should typically include the following information:

• Your Full Name: Begin with your first and last name, written in a clear and legible format.
• Contact Information: Include your phone number, email address, and optionally, your mailing address. Providing multiple methods of contact ensures that the hiring manager can reach you easily.
• Date: Add the date on which you are writing the cover letter. This helps establish the timeline of your application.

It's important to place the header at the top of the cover letter, aligning it to the left or center of the page. This ensures that the reader can quickly identify your contact details and know when the cover letter was written.

Cover Letter Greeting / Salutation

A greeting in a cover letter should contain the following elements:

• Personalized Salutation: Address the hiring manager or the specific recipient of the cover letter by their name. If the name is not mentioned in the job posting or you are unsure about the recipient's name, it's acceptable to use a general salutation such as "Dear Hiring Manager" or "Dear [Company Name] Recruiting Team."
• Professional Tone: Maintain a formal and respectful tone throughout the greeting. Avoid using overly casual language or informal expressions.
• Correct Spelling and Title: Double-check the spelling of the recipient's name and ensure that you use the appropriate title (e.g., Mr., Ms., Dr., or Professor) if applicable. This shows attention to detail and professionalism.

For example, a suitable greeting could be "Dear Ms. Johnson," or "Dear Hiring Manager," depending on the information available. It's important to tailor the greeting to the specific recipient to create a personalized and professional tone for your cover letter.

Cover Letter Introduction

An introduction for a cover letter should capture the reader's attention and provide a brief overview of your background and interest in the position. Here's how an effective introduction should look:

• Opening Statement: Start with a strong opening sentence that immediately grabs the reader's attention. Consider mentioning your enthusiasm for the job opportunity or any specific aspect of the company or organization that sparked your interest.
• Brief Introduction: Provide a concise introduction of yourself and mention the specific position you are applying for. Include any relevant background information, such as your current role, educational background, or notable achievements that are directly related to the position.
• Connection to the Company: Demonstrate your knowledge of the company or organization and establish a connection between your skills and experiences with their mission, values, or industry. Showcasing your understanding and alignment with their goals helps to emphasize your fit for the role.
• Engaging Hook: Consider including a compelling sentence or two that highlights your unique selling points or key qualifications that make you stand out from other candidates. This can be a specific accomplishment, a relevant skill, or an experience that demonstrates your value as a potential employee.
• Transition to the Body: Conclude the introduction by smoothly transitioning to the main body of the cover letter, where you will provide more detailed information about your qualifications, experiences, and how they align with the requirements of the position.

By following these guidelines, your cover letter introduction will make a strong first impression and set the stage for the rest of your application.

Cover Letter Body

I am writing to apply for the position of Coffee Shop Manager at ABC Coffee. With my experience in food service and customer service, I am confident that I am the right candidate for this position.

As a coffee shop manager, I have a passion for creating a welcoming atmosphere for customers. I have a proven track record in providing exceptional customer service, as well as ensuring that the shop runs smoothly and efficiently. I have experience in managing staff, overseeing day-to-day operations, and ensuring that the coffee shop meets all health and safety standards.

In my current role as a coffee shop manager, I have been successful in enhancing customer satisfaction and increasing sales. I have established and implemented policies and procedures that ensure customer satisfaction. I am also experienced in developing and managing budgets, overseeing inventory and supplies, and maintaining financial records.

In addition to my experience in managing a coffee shop, I have strong leadership and problem-solving skills. I am comfortable working in a fast-paced environment and have the ability to handle multiple tasks simultaneously. I am also an excellent communicator and have the ability to train and motivate staff.

I am confident that I am the ideal candidate for this position and would be an asset to your team. I am eager to discuss my qualifications in further detail and look forward to hearing from you.

Thank you for your consideration.

Complimentary Close

The conclusion and signature of a cover letter provide a final opportunity to leave a positive impression and invite further action. Here's how the conclusion and signature of a cover letter should look:

• Summary of Interest: In the conclusion paragraph, summarize your interest in the position and reiterate your enthusiasm for the opportunity to contribute to the organization or school. Emphasize the value you can bring to the role and briefly mention your key qualifications or unique selling points.
• Appreciation and Gratitude: Express appreciation for the reader's time and consideration in reviewing your application. Thank them for the opportunity to be considered for the position and acknowledge any additional materials or documents you have included, such as references or a portfolio.
• Call to Action: Conclude the cover letter with a clear call to action. Indicate your availability for an interview or express your interest in discussing the opportunity further. Encourage the reader to contact you to schedule a meeting or provide any additional information they may require.
• Complimentary Closing: Choose a professional and appropriate complimentary closing to end your cover letter, such as "Sincerely," "Best Regards," or "Thank you." Ensure the closing reflects the overall tone and formality of the letter.
• Signature: Below the complimentary closing, leave space for your handwritten signature. Sign your name in ink using a legible and professional style. If you are submitting a digital or typed cover letter, you can simply type your full name.
• Typed Name: Beneath your signature, type your full name in a clear and readable font. This allows for easy identification and ensures clarity in case the handwritten signature is not clear.

Common Mistakes to Avoid When Writing a Coffee Shop Manager Cover Letter

When crafting a cover letter, it's essential to present yourself in the best possible light to potential employers. However, there are common mistakes that can hinder your chances of making a strong impression. By being aware of these pitfalls and avoiding them, you can ensure that your cover letter effectively highlights your qualifications and stands out from the competition. In this article, we will explore some of the most common mistakes to avoid when writing a cover letter, providing you with valuable insights and practical tips to help you create a compelling and impactful introduction that captures the attention of hiring managers. Whether you're a seasoned professional or just starting your career journey, understanding these mistakes will greatly enhance your chances of success in the job application process. So, let's dive in and discover how to steer clear of these common missteps and create a standout cover letter that gets you noticed by potential employers.

• Not addressing the letter to a specific person or company.
• Using overly casual language or acronyms.
• Including irrelevant information or unrelated work experience.
• Failing to describe how your experience makes you a great fit for the role.
• Being overly vague or generic in your language.
• Making spelling or grammar mistakes.
• Using the same cover letter for multiple job applications.
• Failing to proofread and edit your letter.
• Sending a resume without a cover letter.

Key Takeaways For a Coffee Shop Manager Cover Letter

• Demonstrate a passion for the coffee shop industry
• Highlight relevant experience in the field
• Showcase time management and organizational skills
• Mention any customer service expertise
• Express enthusiasm for the position and its responsibilities
• Demonstrate excellent communication and interpersonal skills
• Highlight knowledge of food safety and sanitation protocols
• Showcase a proactive approach to problem solving
• Maintain a professional and positive attitude

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Coffee Shop Manager Cover Letter

15 coffee shop manager cover letter templates.

How to Write the Coffee Shop Manager Cover Letter

I submit this application to express my sincere interest in the coffee shop manager position.

In the previous role, I was responsible for policy and procedure training, information about company sales programs, current events, promotes teamwork, reviews incentives, etc.

Please consider my experience and qualifications for this position:

• Satisfactory training at a Vida 104 level
• A developed pallet for coffee tasting
• Familiarity with espresso machine, grinders, scales, and other materials and equipment used to intentionally alter products
• Thorough understanding of full-service restaurant operations, wine and beverage service preferred
• Stand for long periods of time and climb stairs
• Previous experience in the coffee shop, café’s or bakery sector is preferred but not essential
• Strong stakeholder and customer management, developing relationships and driving new business
• Strategic agility and planning skills

Thank you in advance for taking the time to read my cover letter and to review my resume.

Drew Barrows

• Microsoft Word (.docx) .DOCX
• PDF Document (.pdf) .PDF
• Image File (.png) .PNG

Responsibilities for Coffee Shop Manager Cover Letter

Coffee shop manager responsible for incredible customer service by creating a positive and energetic atmosphere; serving guests in a courteous, attentive and efficient manner.

Coffee Shop Manager Examples

Example of coffee shop manager cover letter.

Please consider me for the coffee shop manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for a working environment that promotes safety, customer service, teamwork and collaboration, integrity, productivity, and continuous improvement.

• Strong team ethic & focus
• Insights driven
• Directs and participates in all department activities, including but not limited to receiving, preparing, packaging, displaying, and ordering product in order to maximize sales, earnings, and customer satisfaction in the department and total store
• Takes customer orders at the counter and prepares selections to customer’s specifications and Starbuck’s guidelines
• Uses ordering gun to order product and maintain accurate inventory count
• Reviews the status and appearance of product for freshness, rotating products on display for sale and in reserve areas
• Ensures that adequate supply is ready and on hand by creating and following a production list
• Orders product and supplies

Thank you for considering me to become a member of your team.

Indigo Pollich

In the previous role, I was responsible for guidance to Leaders and Employees with regard to issues that fall within Southwest's Policy Concerning Harassment, Sexual Harassment, Discrimination, & Retaliation and/or any laws or regulations related to the same.

Please consider my qualifications and experience:

• Resolve customer complaints in line with company policy
• Ensure that the company appraisal process is in place and is both effective and constructive for all teams
• Ensure that compliance with brand standards is achieved through the delivery of brand requirements, policies and procedures
• Ensure that all our client's standards, health & safety and food safety legislative checks are completed and that all necessary remedial action is taken or issues are escalated
• Deliver brand standards at all times by ensuring that all units are operated in line with the franchise agreement Implement brand marketing requirements within the defined timeframes
• Ensure that all company policies and procedures are in place to maintain cash and stock security and that all necessary action is takes
• Prepare for and contribute to financial and business review meetings concerning assigned departments
• Manage day-to-day operations of the Wolf Grounds Coffee Shop

Justice Mills

In the previous role, I was responsible for a quality working environment that is functional, safe, secure and sustainable through effective facilities management and health, safety and environmental (HSE) policy adherence/best practice.

• Serves samples, provides education on product and preparation to customers and communicates proper product features, price, and location within the department
• Checks invoices against delivered product, places product in appropriate storage location according to “5S” standards
• Ensures department and storage areas remain organized according to “5S” standards
• Completion of ServSafe course
• Experience working in a coffee shop and managing employees
• Outstanding customer service, management, and leadership skills
• Experience in the hospitality industry with specialty coffee services
• Barista experience preferred with hands-on experience with professional coffee machines

I really appreciate you taking the time to review my application for the position of coffee shop manager.

Denver Abernathy

I would like to submit my application for the coffee shop manager opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support and active management level engagement for the overall food safety culture and employee health and safety in the facilities.

• Be a great communicator with experience coaching, training, and developing others
• Perform various physical tasks during the work shift
• Customer service focus is essential
• Problem solve and teach team how to utilize tools at hand
• Be able to maintain a 4* customer service experience and meet brand standards
• Achieve sales and profit targets relating to assigned departments using management information and P&L data to provide focus priorities
• Recruit, develop and lead teams within assigned departments, ensure effective control of labour by using management and local information, ensuring that labour matches projected sales with the team delivering operational and service standards
• Motivate and monitor the performance and conduct of all team members

Justice Rau

I am excited to be applying for the position of coffee shop manager. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for routine expert analysis to facilities regarding safety and health statistics and trends and provide metrics monthly to division leads.

My experience is an excellent fit for the list of requirements in this job:

• Interview work-study students for placement at the Coffee Shop
• Create a positive working environment and foster teamwork through effective communication, training and relationship building
• Serve as a role model/mentor for student employees
• Train all employees on the use of equipment, products, recipes, and proper cleaning protocols
• Develop and manage menu, pricing and oversee the continued quality of products and services Expand menu offerings as needed or requested
• Develop work schedules for employees
• Ensure that the Coffee Shop is clean and well-presented at all times
• Maintain and repair professional coffee making equipment

Thank you for your time and consideration.

Blake Schinner

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Cafe Manager Cover Letter Examples

Use these Cafe Manager cover letter examples to help you write a powerful cover letter that will separate you from the competition.

Cafe managers are responsible for the day-to-day operations of their cafe. This includes hiring and training staff, ordering supplies, and ensuring that the cafe meets all health and safety regulations.

To get a job as a cafe manager, you need to write a cover letter that showcases your skills and experience. Check out the examples below to learn how to write a cover letter that stands out.

Formal/Professional Writing Style Example

I possess over five years of experience in managing cafes and have a proven track record in increasing sales, reducing costs, and fostering a harmonious work environment. I am confident that my skills and passion for excellence make me an ideal candidate for this role.

In my previous role as Cafe Manager at XYZ Cafe, I was responsible for the overall management of a bustling, high-traffic location. My accomplishments include developing efficient scheduling systems to maximize staff productivity, implementing attractive marketing strategies to drive foot traffic, and delivering exceptional customer service. As a result, the cafe experienced an increase in revenue by 15% during my tenure.

My strong leadership skills allow me to motivate and guide team members effectively, ensuring the highest levels of efficiency and commitment. I believe in maintaining open communication with my staff, fostering a positive work environment where ideas can flow freely and concerns are addressed promptly. Additionally, my attention to detail ensures that I am able to deliver top-notch food safety and hygiene standards.

As a highly organized individual, I am confident in my ability to efficiently manage inventory, budgeting, and financial reporting. My background in accounting and finance further underlines my credentials as a strong candidate to oversee and direct the cafe’s financial performance. I am proficient in using various point-of-sale systems and inventory management software, streamlining the overall operations of the business.

I would appreciate the opportunity to meet with you and further discuss how my skills and experience could contribute to the continued success of your cafe. Please feel free to contact me at your earliest convenience. Thank you for considering my application.

[Your Name]

Entry-Level Writing Style Example

As a recent graduate from XYZ University with a Bachelor’s in Business Administration and a strong passion for the food and beverage industry, I am confident that my skills and enthusiasm make me the ideal candidate for this role.

During my time at XYZ University, I gained a solid understanding of business management practices and customer service through relevant coursework and part-time work at a local cafe. This experience allowed me to develop key skills in customer relations, teamwork, and problem-solving, while also familiarizing myself with daily cafe operations. Additionally, my background in retail further honed my interpersonal and multitasking abilities, both crucial for the Cafe Manager position.

What excites me about this opportunity is the chance to contribute to the growth and success of your cafe by managing day-to-day operations and ensuring a positive experience for both staff and customers. I am passionate about fostering a strong sense of community in the workplace and am eager to implement creative ideas to optimize efficiency, sales, and customer satisfaction.

I am confident that my educational background and industry experience, combined with my dedication to succeed, make me a strong fit for the Cafe Manager position. I look forward to the opportunity to discuss my qualifications further and demonstrate my commitment to making a significant contribution to your team. Thank you for considering my application.

Networking/Referral Writing Style Example

I was referred for this opportunity by John Smith, a good friend and your current Head Barista, who believes my skills and passions align perfectly with the values and vision of your cafe. John and I have closely collaborated on numerous projects and events during our time at The Coffee House, and I wholeheartedly trust his judgment in recommending me for this role.

Having successfully run The Coffee House for three years, I am well-versed in the intricacies of running a cafe business, from ensuring customer satisfaction to maintaining a pleasant and efficient working environment. Under my tenure, The Coffee House achieved a 20% increase in sales and a significant reduction in staff turnover, demonstrating my ability to lead and manage a team.

As a Cafe Manager, I take pride in consistently delivering exceptional customer service and fostering a collaborative environment that allows my team to thrive. In addition to my managerial experience, I am a trained barista and certified food safety officer, allowing me to deliver the highest level of food and beverage standards and ensure that all safety regulations are met.

I am confident in my ability to propel your cafe to great heights, and I am eager to contribute my experience and passion to your team. Thank you for your time and consideration, and I look forward to the opportunity to discuss my application further.

Enthusiastic/Passionate Writing Style Example

As an avid coffee lover and dedicated customer of your cafe for the past three years, I have not only grown to admire the quality of your products and services, but also the warm and welcoming atmosphere that your team consistently creates. The opportunity to contribute and lead such an exceptional establishment would be an absolute honor and aligns perfectly with my personal and professional aspirations.

Having successfully managed a local cafe for over five years, I have proven my ability to drive sales, oversee inventory, and optimize staffing to ensure a seamless and enjoyable customer experience. My dedication to fostering strong team dynamics and my unwavering resolve in providing customers with top-notch service have both been instrumental to my success in the industry.

In addition to my ongoing passion for all things coffee, I have also developed an avid interest in adapting to eco-friendly and sustainable practices. I am eager to implement new strategies aimed at reducing waste and supporting local, environmentally-conscious suppliers at your cafe. I believe that my knowledge and enthusiasm in this area could greatly contribute to your already notable efforts.

Over these years, your cafe has become a sanctuary where I connect with friends, immerse myself in creative endeavors, and find solace in a perfectly crafted cup of coffee. To have the chance to be a driving force in its continued success fills me with excitement beyond words. I am confident that my unwavering passion for providing unparalleled cafe experiences will make me an invaluable asset to your team.

Thank you for considering my application for the Cafe Manager position. I look forward to the opportunity to discuss my qualifications further and demonstrate the dedication and enthusiasm that I will bring to your esteemed organization.

Problem-Solving Writing Style Example

Having recently visited your café and conducted thorough research on your online presence, I have identified certain opportunities for growth that align perfectly with my skills and experience in the hospitality industry. I believe that my resourcefulness, love for innovation, and dedicated background in café management can make a significant impact in addressing these challenges and contribute to the continued success of your café.

One key challenge I observed is that your café experiences peak periods with long customer wait times, which could potentially lead to unsatisfied customers and missed revenue. As a Café Manager with over five years of experience in a fast-paced, high volume environment, I have a proven track record of streamlining operations and enhancing customer experience. By implementing efficient workforce scheduling, cross-training staff, and redesigning the service flow, I was able to reduce waiting times by an average of 40% in my previous role. This resulted in increased customer satisfaction and a 15% growth in revenue.

Additionally, I noticed that your café could benefit from a stronger online and social media presence. In my previous role, I developed and executed successful social media campaigns to engage with our community and promote special events, ultimately increasing online engagement by 35%. I am confident that my expertise in marketing and my passion for creating meaningful connections with customers can elevate your café’s online visibility and attract even more patrons.

I am eager to further discuss how my background and enthusiasm for providing exceptional customer service can make me an ideal candidate for the Café Manager position at your establishment. Thank you for considering my application. I look forward to the opportunity of meeting with you to explore how we can together enhance your café’s performance and customer experience.

Storytelling/Narrative Writing Style Example

It was a stormy afternoon when I first set foot in a bustling coffee house in the heart of the city, seeking refuge from the rain. As I sipped my cappuccino and observed the staff’s seamless coordination in attending to every patron, I knew then that my passion for creating memorable experiences for customers would find its perfect outlet in managing a cafe of my own. I believe that my background in the hospitality industry and my genuine love for connecting with people make me the ideal candidate for this role.

Over the past five years, I have honed my skills in customer service, team management, and menu development at various establishments, including a stint as an assistant manager at a popular coffee chain. I have gained valuable experience in training and motivating staff, ensuring customer satisfaction, and maintaining a clean and inviting environment. My ability to adapt to dynamic situations, coupled with my commitment to delivering exceptional experiences, has consistently contributed to the success of the establishments I have worked for.

As a Cafe Manager, I envision creating a warm and welcoming atmosphere where customers can escape the daily grind, even if just for a moment. I am confident that my expertise in crafting delicious beverages, promoting a positive work culture, and managing day-to-day operations will help your cafe thrive and become a cherished community hub.

Thank you for considering my application. I am excited about the opportunity to contribute to your cafe’s success and look forward to discussing my qualifications further. Please find my resume attached for your review.

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Coffee Shop Manager cover letter example

Christine Graham Hiring Manager Dayjob Ltd 120 Vyse Street Birmingham B18 6NF

10th April 2017

Dear Ms Graham,

This letter is to express my interest in your vacant position for a Coffee Shop Manager, which was recently advertised on the Dayjob.com website.

I am someone who will always pour my heart and soul into creating moments that my customers will remember. I turn sips into smiles by keeping the customer at the heart of everything that I do.

As a commercially minded professional I have the ability to identify and exploit income opportunities that no one else can see. I am highly selective when organising, sorting and pricing stock so as to ensure that only the best if offered. Furthermore, you can rely on me to create a safe, clean, bright and happy environment for my team to work in and for my customers to shop in.

For the last two years I have been employed by ……………, where I have controlled costs without compromising standards and customer experience. At work, I am a hands on leader who manages the serious side of things and who is always there when I am needed. I have been responsible for developing and executing sales and profit plans that are in-line with the company’s overall budgetary goals.

I consider myself to be a change agent who constantly reviews service delivery.

On a personal level, I always behave in a manner which is welcoming to and of the individual, is non-judgmental and which respects an individual’s feelings, priorities and rights.

My goal right now is to secure a suitable position with a reputable company like yours, where I will be part of a friendly team where there are always other people to turn to. In this regards I trust that my attached resume will entice you enough to invite me for an interview.

Yours sincerely,

Name Address 1 Address 2 Tel: 0044 121 638 0026 Email: [email protected]

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Cafe Manager Cover Letter Examples

A great cafe manager cover letter can help you stand out from the competition when applying for a job. Be sure to tailor your letter to the specific requirements listed in the job description, and highlight your most relevant or exceptional qualifications. The following cafe manager cover letter example can give you some ideas on how to write your own letter.

Cover Letter Example (Text)

(712) 760-9229

[email protected]

Dear Mr. Bellah,

I am writing to express my interest in the Cafe Manager position at Starbucks, as advertised. With a solid foundation of five years of management experience at Costa Coffee, I am eager to bring my expertise in customer service, team leadership, and operational excellence to the Starbucks family.

During my tenure at Costa Coffee, I honed my skills in creating a welcoming atmosphere for every customer, training and developing staff, and managing the day-to-day operations to ensure a seamless and enjoyable cafe experience. My hands-on approach in managing has allowed me to significantly increase customer satisfaction and loyalty, and I have consistently met and exceeded sales targets through strategic marketing and community engagement initiatives.

I am particularly drawn to Starbucks because of its commitment to ethical sourcing, community involvement, and employee development—all values that resonate deeply with my professional philosophy. I am excited about the opportunity to contribute to a company that invests in its people and the environment while still maintaining a focus on delivering exceptional products and services.

I understand that Starbucks is looking for a Cafe Manager who can not only maintain the high standards of the brand but also bring fresh ideas to the table. My experience has equipped me with a keen understanding of the coffee industry and customer expectations, allowing me to quickly adapt to market trends and customer preferences. I am confident in my ability to lead a team to implement innovative strategies that would enhance the customer experience, increase efficiency, and drive growth for your store.

Thank you for considering my application. I am looking forward to the opportunity to discuss how my background, skills, and enthusiasms will be in perfect alignment with the goals of Starbucks. I am eager to potentially contribute to not just meeting, but surpassing, the expectations of both customers and the company.

Warm regards,

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Coffee Shop Manager Resume Examples

If you’re looking to land a job as a Coffee Shop Manager, having a well-written resume is essential. Writing a resume that stands out from the competition requires careful thought and a plan. In this guide, we’ll provide tips and examples to help you write an effective resume for Coffee Shop Manager positions. Whether you’re an experienced barista, or a recent graduate looking to enter the field, this guide will provide you with the information and advice you need to make a great first impression.

If you didn’t find what you were looking for, be sure to check out our complete library of resume examples .

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Coffee Shop Manager

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

A highly motivated and passionate Coffee Shop Manager with extensive experience in the hospitality industry. Demonstrated expertise in providing excellent customer service, managing staff, and creating a unique atmosphere. Possesses a strong work ethic and excellent problem solving skills.

Core Skills :

• Effective communication
• Time management
• Customer service
• Organizational skills
• Inventory management

Professional Experience : Coffee Shop Manager, ABC Coffee Shop, June 2018 – Present

• Developed and implemented successful strategies to improve customer service and satisfaction
• Maintained high standards of product quality, customer service, and health and safety
• Coordinated staff schedules to ensure efficient and effective operations
• Managed all aspects of inventory, including ordering and stocking
• Analyzed data to identify areas of improvement and make necessary changes

Coffee Shop Assistant Manager, XYZ Coffee Shop, January 2017 – June 2018

• Provided excellent customer service and addressed customer concerns in a timely manner
• Managed staff and monitored performance to ensure efficient operations
• Maintained accurate records of inventory and completed necessary paperwork
• Assisted in training new staff members and providing feedback on performance

Education : Bachelor of Business Administration, ABC University, 2014 – 2018 Associate Degree in Hospitality, XYZ College, 2012 – 2014

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Coffee Shop Manager Resume with No Experience

A college graduate looking to enter the field of coffee shop management with strong passion for customer service and a desire to learn.

• Excellent communication and interpersonal skills
• Ability to multi- task and prioritize effectively
• Ability to work in a fast- paced environment
• Strong customer service and problem- solving skills
• Knowledge of coffee shop operations
• Computer proficiency
• Organizational abilities

Responsibilities

• Greeting and seating customers
• Taking orders, preparing and serving beverages
• Assisting with food production
• Maintaining a clean and safe work area
• Providing customer service
• Troubleshooting any issues that may arise
• Ensuring proper stocking of items
• Handling cash and credit transactions
• Assisting with inventory management
• Resolving customer complaints
• Monitoring customer flow and ensuring quality service is being provided

Experience 0 Years

Level Junior

Education Bachelor’s

Coffee Shop Manager Resume with 2 Years of Experience

A highly motivated and organized professional with 2 years of experience in managing high- volume coffee shops in a fast- paced environment. Proven ability to plan and execute successful operations, develop team strategies to maximize profitability, and consult with customers to ensure satisfaction. Experienced in managing staff, tracking inventory, and implementing promotional events that drive sales growth.

• Effective Communication
• Cost Control
• Customer Service
• Sales Strategies
• Team Building
• Inventory Management
• Problem Solving

Responsibilities :

• Managed daily operations of the coffee shop, including staff scheduling, inventory tracking, service standards, and supervision of staff
• Developed and implemented operational and pricing strategies to optimize profits and customer satisfaction
• Established marketing initiatives to drive sales growth, including promotional events and loyalty programs
• Facilitated customer service and handled customer inquiries and complaints in a timely, professional manner
• Trained and supervised baristas and ensured quality of service and products for customers
• Analyzed sales reports to identify trends and opportunities for revenue growth
• Ensured compliance with all health and safety regulations and standards

Experience 2+ Years

Coffee Shop Manager Resume with 5 Years of Experience

A highly driven and organized Coffee Shop Manager with 5 years of experience in providing excellent customer service, managing staff, and organizing daily operations. Skilled at motivating staff, training employees, and resolving customer conflicts. Proven record of successfully leading a team to ensure maximum efficiency and customer satisfaction.

• Customer service excellence
• Staff training and management
• Proficient in managing daily operations
• Conflict resolution
• Coordinating schedules
• Cash and financial management
• Ensuring customer satisfaction and providing excellent customer service
• Training and managing staff, delegating tasks, and monitoring performance
• Overseeing daily operations, including scheduling and coordinating staff
• Managing cash, finances, and inventory
• Resolving customer complaints and conflicts
• Implementing health and safety regulations
• Developing marketing plans to increase sales and customer loyalty

Experience 5+ Years

Level Senior

Coffee Shop Manager Resume with 7 Years of Experience

I am an experienced Coffee Shop Manager with 7 years of experience in the food and beverage industry. I have strong customer service skills, a firm commitment to safety and sanitation, and an excellent ability to multitask and manage high levels of stress. I am also a natural leader and am passionate about creating a positive and motivating work environment.

• Food and beverage industry knowledge
• Safety and sanitation
• Multitasking
• Stress management
• Supervising and training staff
• Developing new strategies to attract customers
• Ensuring highest quality of customer service is provided
• Maintaining safety and sanitation standards
• Monitoring inventory and ordering supplies as needed
• Staying in compliance with local health and safety regulations
• Managing the daily financial operations of the coffee shop
• Overseeing the hiring and training of new employees
• Creating promotional campaigns to increase revenue

Experience 7+ Years

Coffee Shop Manager Resume with 10 Years of Experience

A highly experienced and detail- oriented Coffee Shop Manager with 10 years of experience in the hospitality and customer service industry. Possessing an excellent understanding of both the food service and coffee shop business, plus an aptitude for training and leading staff to deliver great customer service. I have a proven track record of increasing customer satisfaction and sales, as well as managing operational costs to optimize profits.

• Business Operations Management
• Excellent Customer Service
• Financial and Budgeting
• Inventory and Supply Management
• Cost Control and Sales Increase Strategies
• Menu Design
• Marketing and Promotion
• Leading, training and motivating staff to ensure customer satisfaction and deliver high- quality products
• Developing and implementing financial plans and strategies to optimize profits
• Ensuring adherence to health and safety regulations, hygiene standards and other company policies
• Managing day- to- day operations including material and stock control
• Creating and managing promotional campaigns
• Developing new products and services to maintain customer loyalty and attract new customers
• Preparing and analyzing weekly, monthly and annual reports
• Designing and launching new menus and drinks
• Monitoring competitor performances and adjusting promotions as needed

Experience 10+ Years

Level Senior Manager

Education Master’s

Coffee Shop Manager Resume with 15 Years of Experience

I am a highly experienced Coffee Shop Manager with 15 years in the hospitality industry. During this time, I have gained a wealth of knowledge and expertise in managing coffee shops and the operations that come with them. I am a motivated and reliable leader who excels in problem- solving and communication. Additionally, I have a keen eye for detail and possess an excellent working knowledge of the current industry trends. I am confident that I could bring a strong sense of organization and customer service to any coffee shop team.

• Communication
• Interpersonal Skills
• Problem- Solving
• Detail- Oriented
• Understanding of Industry Trends
• Organization
• Overseeing and managing the operational elements of a coffee shop
• Training, delegating and motivating staff to meet customer and operational requirements
• Ensuring customer satisfaction, quality standards and health and safety regulations are met
• Developing strategies to maximize profits and enhance customer service and satisfaction
• Interacting with customers and resolving any complaints or queries
• Maintaining and ordering inventory
• Analysing reports and sales to improve customer service and enhance profits
• Ensuring all staff have an up- to- date understanding of product and service offerings

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Coffee Shop Manager resume?

When applying for a job as a Coffee Shop Manager, your resume should reflect your experience in the hospitality, retail and food service industries. To show employers you are the right fit for the job, include the following information in your resume:

• Professional Summary: Summarize your experience and qualifications in two or three sentences.
• Education: Include any relevant college degrees, certificate programs, or professional training.
• Work History: List your past jobs in the hospitality, retail, and/or food service industries. For each job, describe your responsibilities and highlight any achievements.
• Skills: Describe any relevant technical, managerial, and interpersonal skills.
• Certifications: List any food safety certifications you have, such as ServSafe or Manager Food Safety.
• Languages: If you are bilingual, list any foreign languages you are proficient in.
• Computer Skills: List any computer programs you are knowledgeable in.
• Additional Information: If you have any additional information or qualifications, such as customer service awards or volunteer experience, include it here.

What is a good summary for a Coffee Shop Manager resume?

A coffee shop manager resume should include a summary that highlights the main qualifications and skills needed to be a successful manager. A good summary should focus on the candidate’s experience in customer service, multitasking, problem-solving, and working with a staff of employees. Additionally, it should also mention the applicant’s ability to manage orders, handle cash and credit card transactions, and maintain inventory. The summary should also include the applicant’s prior experience working in the food service or hospitality industry, and any other relevant experience which could help them excel in the position. Finally, the summary should mention the applicant’s strong organizational skills, passion for customer service, and commitment to providing an enjoyable customer experience.

What is a good objective for a Coffee Shop Manager resume?

A coffee shop manager is responsible for all day-to-day operations of a cafe. In order to get a job as a coffee shop manager, applicants need to present a solid resume that highlights their skills and experience. A good objective for a coffee shop manager resume should focus on the applicant’s ability to lead, manage and motivate staff, demonstrate strong customer service skills and ensure high levels of efficiency and accuracy.

In writing a good objective for a coffee shop manager resume, applicants should include:

• Ability to lead and motivate staff: Emphasize the ability to manage staff and create a pleasant work environment that encourages employees to work effectively.
• Strong customer service skills: Highlight the ability to handle customer complaints and inquiries, as well as the ability to create positive customer relations.
• Exceptional organizational skills: Demonstrate the ability to manage and oversee day-to-day operations, as well as coordinate and handle multiple tasks simultaneously.
• Strong problem-solving skills: Showcase the ability to take initiative and find solutions to any issues that may arise.
• High levels of efficiency and accuracy: Stress the ability to work quickly and accurately in order to keep the cafe running efficiently.

By including these qualities within the objective for a coffee shop manager resume, applicants can show potential employers that they have the skills and experience necessary to be a successful coffee shop manager.

How do you list Coffee Shop Manager skills on a resume?

The role of a Coffee Shop Manager is an important one, as it is responsible for the overall success of a coffee shop. If you are applying for this type of job, it is important to make sure that your resume highlights all the relevant skills and qualifications. Here are some of the skills you should highlight in your resume when applying for a Coffee Shop Manager position:

• Customer Service: As a Coffee Shop Manager, you will be responsible for creating a welcoming and friendly environment for customers. You should be able to provide excellent customer service and handle any customer complaints or issues.
• Organizational Skills: Coffee shop managers must be able to handle multiple tasks at once and be able to stay organized while doing so. They must be able to manage staff, handle orders, and take care of inventory.
• Leadership: A Coffee Shop Manager must be able to lead a team and delegate tasks in order to ensure the success of the shop. They must also be able to motivate and inspire the team to ensure the highest level of customer satisfaction.
• Financial Management: As the manager of a coffee shop, you will be responsible for budgeting, ordering inventory, and managing cash flow. You should be able to accurately keep track of the shop’s finances and ensure that everything runs efficiently.
• Marketing: Coffee shop managers should have an understanding of marketing and be able to create effective marketing strategies to promote the shop. They must be able to develop creative ways to attract customers and retain their loyalty.

By highlighting these skills in your resume, you will be able to demonstrate that you have the necessary qualifications to be a successful Coffee Shop Manager.

What skills should I put on my resume for Coffee Shop Manager?

As a coffee shop manager, you need to have a variety of skills to excel in the role. Your resume should highlight the following skills to show recruiters that you have what it takes to do the job.

• Leadership: Coffee shop managers need to be able to take charge and lead their teams to success. They must be able to delegate tasks, provide guidance, and ensure that customer expectations are met.
• Customer Service: As a coffee shop manager, you will be the face of the business. You need to have excellent customer service skills and be able to handle customer complaints and inquiries with diplomacy and tact.
• Coffee Knowledge: Since you will be managing a coffee shop, you need to have a thorough knowledge of the different types of coffee, brewing methods, and drink recipes.
• Financial Management: Coffee shop managers are responsible for managing the shop’s finances. You will need to be able to track expenses and income, create budgets, and ensure that the shop is profitable.
• Business Skills: Coffee shop managers need to have a good understanding of business operations. You should be able to create marketing plans, develop new products, and analyze customer feedback.
• Organizational Skills: As a coffee shop manager, you need to be able to keep the shop running smoothly. You should be able to plan shifts, order supplies, and manage inventory.

By highlighting these skills on your resume, you will be showing recruiters that you have the competencies necessary to be a successful coffee shop manager.

Key takeaways for an Coffee Shop Manager resume

When creating a resume as a coffee shop manager, it’s important to highlight your unique skills and experience in a way that will stand out from other applicants. To help you get started, here are some key takeaways for an effective coffee shop manager resume:

• Highlight Your Barista Experience: If you have experience as a barista, make sure to include it on your resume. Not only will it demonstrate your familiarity with brewing and serving coffee drinks, but it will also showcase your customer service skills and ability to work with a team.
• Showcase Your Leadership Abilities: If you have experience leading a team of baristas, make that clear on your resume. Focus on the responsibilities you’ve taken on, how you’ve trained and supervised team members, and how you’ve been able to improve the overall functioning of the team.
• Emphasize Your Knowledge of Coffee: As a coffee shop manager, you should be an expert in all things coffee. Showcase your knowledge of brewing and serving techniques, different types of coffee, and the latest trends in specialty drinks.
• Demonstrate Your Creativity: Coffee shops are known for their creative drinks and presentations. If you’ve come up with new recipes or presentations, make sure to include them on your resume.
• Prove Your Ability to Handle Finances: A successful coffee shop manager needs to be able to handle the financial aspects of the business. Highlight any experience you have with ordering, inventory, and budgeting.

By following these key takeaways, you can create an effective resume that will make you stand out as a coffee shop manager. Good luck!

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• Cafe Worker cover letter examples

A good cover letter will make your application stand out from all the other Cafe Worker candidates, and ensure that your CV gets noticed.

But selling yourself effectively in a few sentences can be tricky.

So, to help you out, we have put together 3 Cafe Worker cover letter examples and a guide that tells you everything you need to know about writing a winning cover letter.

Guide contents

How to write a Cafe Worker cover letter

• What to include in a Cafe Worker cover letter

CV templates 

Cafe Worker cover letter example 1

Cafe Worker cover letter example 2

Cafe Worker cover letter example 3

The Cafe Worker cover letter examples above should give you a good idea of the type of content you need to include in your own cover letter, and how it should be structured.

But if you’re really looking to wow recruiters and get your CV in front of the very best employers, then check out our guidance on how to write your own effective cover letter below.

A simple step-by-step guide to writing your very own winning cover letter.

Write your cover letter in the body of an email/message

When writing your Cafe Worker cover letter, it’s best to type the content into the body of your email (or the job site messaging system) and not to attach the cover letter as a separate document.

This ensures that your cover letter gets seen as soon as a recruiter or employer opens your message.

If you attach the cover letter as a document, you’re making the reader go through an unnecessary step of opening the document before reading it.

If it’s in the body of the message itself, it will be seen instantly, which hugely increases the chances of it being read.

Start with a friendly greeting

Start you cover letter with a greeting that is professional but friendly.

This will build rapport with the recruiter whilst showing your professionalism.

• Hi, hope you’re well
• Hi [insert recruiter name]
• Hi [insert department/team name]

Avoid overly formal greetings like “Dear sir/madam ” unless applying to very traditional companies.

How to find the contact’s name?

Addressing the recruitment contact by name is an excellent way to start building a strong relationship. If it is not listed in the job advert, try these methods to find it.

• Check out the company website and look at their  About page. If you see a hiring manager, HR person or internal recruiter, use their name. You could also try to figure out who would be your manager in the role and use their name.
• Head to LinkedIn , search for the company and scan through the list of employees. Most professionals are on LinkedIn these days, so this is a good bet.

Identify the role you are applying for

After you have greeted the recruiter, it’s important to state the job you are applying to.

Recruiters are often managing multiple vacancies, so they need to know exactly which job you are referring to.

Be as specific as possible and use a reference number if you can find one.

Here are some examples you can use;

• I am interested in applying for the role of admin assistant with your organisation.
• I would like to apply for the role of Sales assistant (Ref: 4057393)
• I would like to express my interest in the customer service vacancy within your retail department
• I saw your advertisement for a trainee project manager on Reed and would like to apply for the role.

See also: CV examples – how to write a CV – CV profiles

Highlight your suitability

The bulk of your cover letter should be focused around highlighting your suitability for the job you are applying to.

Doing this will show the recruiter that you are suitable candidate and encourage them to open your CV.

The best way to do this, is by studying the job advert you are applying to, and find out what the most important skills and knowledge are.

Once you know the most important requirements, you then need to highlight your matching skills to the recruiter. In a few sentences, tell them exactly why you are a good fit for the job and what you can offer the company.

Keep it short and sharp

When sending a job application to a recruiter or hiring manager, it is important to remember that they will normally be very busy and pushed for time.

Therefore, you need to get you message across to them quickly (in a matter of seconds ideally). So, keep your cover letter short and to-the-point. A long waffling cover letter will overwhelm recruiters when they are running through hundreds of emails in there inbox, but a concise one will get their attention.

So, keep your cover letter to just a few sentences long, and save the extensive detail for your CV.

Sign off professionally

To round of your CV, you should sign off with a professional signature.

This will give your cover letter a slick appearance and also give the recruiter all of the necessary contact information they need to get in touch with you.

The information to add should include:

• A friendly sign off – e.g. “Kindest regards”
• Your full name
• Phone number (one you can answer quickly)
• Email address
• Profession title
• Professional social network –  e.g. LinkedIn

Here is an example signature;

Warm regards,

Jill North IT Project Manager 078837437373 [email protected] LinkedIn

Quick tip: To save yourself from having to write your signature every time you send a job application, you can save it within your email drafts, or on a separate documents that you could copy in.

What to include in your Cafe Worker cover letter

Your Cafe Worker cover letter will be unique to your situation, but there are certain content guidelines you should stick to for best results.

To attract and entice recruiters, stick with the following key subjects in your cover letter – adapting them to fit your profession and target jobs.

• Your professional experience – Employers will be keen to know if your experience is suitable for the job you are applying to, so provide a good summary of it in your cover letter.
• Your qualifications and education – Highlight your most relevant and high-level of qualification, especially if they are essential to the job.
• The positive impact you have made – Employers love to hear about the benefits you can bring to them, so shout about anything impressive you have done, such as saving money or improving processes.
• Your reasons for leaving – Use a few words of your cover letter to explain why you are leaving your current job and ensure you avoid any negative reasons.
• Your availability – Let recruiters know when you can start a new job . Are you immediately available, or do you have a month notice period?

To round up

Writing an impressive cover letter is a crucial step in landing a Cafe Worker job, so taking the time to perfect it is well worth while.

By following the tips and examples above you will be able to create an eye-catching cover letter that will wow recruiters and ensure your CV gets read – leading to more job interviews for you.

Good luck with your job search!

U.S. reporter Evan Gershkovich has now spent a whole year jailed in Russia

MOSCOW — Friday marks one year since Wall Street Journal reporter Evan Gershkovich was detained by Russian security forces on spying allegations — the first such detention of an American journalist on espionage charges in Russia since the latter days of the Cold War.

The Journal — which vehemently rejects the charges — observed the somber anniversary with an #IStandWithEvan tribute.

Family, friends and journalists across the media landscape took part in a marathon reading of Gershkovich's articles — penetrating vignettes of contemporary Russia that highlighted his deep knowledge of the country, its politics and its people.

Gershkovich, 32, the son of Russian Jewish émigrés who was born and raised in New Jersey, had grown up in a dual-language household absorbing American and Russian cartoons, books and pop culture.

Whether that background, his sharp reporter's eye or something else may have played a role in his arrest remains unclear.

What is certain is that his detention is yet another irritant in U.S.-Russian relations already at Cold War-like lows following the Kremlin's full-scale invasion of Ukraine in February 2022. The Biden administration has said securing Gershkovich's freedom is a priority.

His arrest has only further highlighted Western suspicion of a growing pattern of "hostage diplomacy" in Moscow — one in which Russian authorities are accused of ensnaring Americans on spurious legal charges to see what deals emerge.

A journalist detained

Gershkovich was on a reporting assignment in Russia's Ural mountain city of Yekaterinburg in March of last year when he was detained by agents from Russia's Federal Security Service, the FSB, at a downtown steakhouse.

Witnesses at the Bukowski Grill reportedly had little time to even see who was the target when government agents suddenly stormed the restaurant. Within seconds, they had pulled Gershkovich's sweater over his head and frog-marched him out into an unmarked van.

The next day, Gershkovich reappeared in a Moscow court and was formally charged with trying to obtain state secrets — a penalty for which he faces up to 20 years in jail if convicted.

A journalist, not a spy

Gershkovich and the Journal immediately rejected the spying allegations, saying Gershkovich was working in Russia with official press accreditation from the Foreign Ministry.

In fact, he'd been reporting on the country since 2017 — initially for The Moscow Times and then the Agence France-Presse (AFP) before taking a job with the Journal in 2022. His credentials had been subject to repeat security reviews by the Russian government.

Yet none of that appeared to matter. The Russian government insisted Gershkovich was guilty of the espionage charges — without providing any evidence. Instead, they saw his journalist status as possible proof of his guilt.

"Unfortunately, it's not the first occasion when the status of a 'foreign correspondent,' a journalist visa and accreditation have been used by foreigners in our country to cover up activities that aren't journalism," Foreign Ministry spokesperson Maria Zakharova wrote on social media shortly after Gershkovich's arrest.

"It's not the first famous Westerner we've caught red-handed."

The U.S. government moved quickly to label Gershkovich "wrongfully detained" — a designation that makes him a hostage in the eyes of the U.S. government.

Cold War replay

Gershkovich's arrest echoed Moscow's detention of another American reporter — decades prior in what seems like a different era.

In 1986, Nicholas Daniloff, a correspondent with U.S. News & World Report , was arrested in a KGB sting operation in Moscow. Like Gershkovich, Daniloff was of Russian heritage. He and his publication, too, rejected the charges as a sham.

The American spent 14 days in Moscow's Lefortovo Prison before negotiations between President Ronald Reagan and Soviet Premier Mikhail Gorbachev — then the USSR's new reform-minded leader — cut a deal to set him free.

"Time in Lefortovo was mental torture," Daniloff wrote in an article later, recalling his repeat sessions with a KGB interrogator.

"He played with my emotions, posing alternatively as a 'good cop' and a 'bad cop.' He controlled all information that reached me. He controlled my food, my exercise, my life. [By] the time I was freed, he had made me feel guilt where there was none."

There are also Daniloff's accounts of conditions in a cell "measured five-paces long, three-paces wide."

"There were three steel cots painted blue, a small table for each prisoner, a washbowl and primitive toilet with a wooden cover just high enough to be uncomfortable. The place was clean, but there was a distinctive smell," Daniloff wrote.

Nearly four decades later, recent prisoners say little has changed .

Life on hold

The past year has seen a continuous loop of closed-court hearings in which judges have extended Gershkovich's pretrial detention time and again.

The judges have rejected cash bail offers by the Journal's parent company, Dow Jones. They have also denied appeals to move him to house arrest pending a trial, whose date never seems to come.

Yet Gershkovich's family and friends say he remains strong — with his letters full of his trademark optimism and humor.

"We currently have a joke going back and forth about this framed photo of him," his sister, Danielle Gershkovich, said in an interview with NPR's All Things Considered last October.

"And I'm joking about where I should put it in the apartment, and he recently suggested, put it directly in front of the TV so you can see his face," she said.

Evan Gershkovich has also taken advantage of one of Lefortovo's few benefits: a decent library collection of Russian classics by the likes of Leo Tolstoy, Fyodor Dostoevsky and other literary giants.

"He's read a lot of books. And he told us maybe he will write some good novel at the end of this story, about himself," his Russian lawyer Tatiana Nozhkina told NPR following a hearing last April.

But there's no denying the slow grind of a year spent awaiting trial with no immediate court date in sight.

This week, a judge extended his detention by another three months — until late June. Again, no indication of when Gershkovich might expect trial.

U.S. Ambassador to Russia Lynne Tracy called the latest ruling "particularly painful" — noting the journalist had spent a year awaiting charges that were "fiction" from the outset.

"Evan's case is not about evidence, due process, or rule of law. It is about using American citizens as pawns to achieve political ends," the ambassador said in a statement Tuesday.

Tracy specifically pointed to the case of Paul Whelan , another American the U.S. has designated "wrongfully detained."

But there are others languishing in Russian prisons, including Alsu Kurmasheva , a Russian American journalist with the U.S.-government funded Radio Free Europe/Radio Liberty news service, and Marc Fogel , an American schoolteacher.

Prisoner trade rumors

If there's an upside amid the current situation, it's that prisoner exchanges between Moscow and Washington remain possible despite current hostilities.

Trevor Reed, a former Marine who says he was wrongly convicted of assaulting a Russian police officer, was released by Russia in April 2022.

Brittney Griner , a WNBA basketball star sentenced to nine years on drug possession, was freed later that same year.

In each case, the price was steep: The Biden administration released Viktor Bout, a convicted arms dealer, for Griner. Reed was traded for Konstantin Yaroshenko, a pilot convicted of narcotics smuggling.

White House officials defended the moves as difficult — but necessary — decisions.

Detractors argued the trades merely encouraged more detentions. Perhaps even that of a Wall Street Journal reporter.

Either way, few, including the U.S. government, expect much from a Russian justice system in which over 99% of all criminal cases end in conviction.

And so the Biden administration says it continues to make offers aimed at securing the release of Gershkovich and others.

In turn, Russian President Vladimir Putin has indicated Moscow is open to a swap provided circumstances are right.

Asked about the Gershkovich case in a February interview with former Fox News host Tucker Carlson, Putin was even more explicit. The Russian leader strongly suggested he would be willing to trade Gershkovich for Vadim Krasikov, a suspected FSB assassin currently serving a life sentence for murder in Germany.

Further muddying the picture: Multiple news reports allege that German authorities had tied Krasikov's potential release to the Kremlin leader agreeing to free the jailed Russian opposition leader Alexei Navalny.

Neither U.S. nor German officials have verified those accounts. And Navalny died under still unexplained circumstances in a remote Arctic prison last month, making any potential deal impossible.

In the meantime, Gershkovich remains in Lefortovo prison, reading, writing, waiting — his story like one he himself would report on in ordinary times.

"Evan has displayed remarkable resilience and strength in the face of this grim situation," said Ambassador Tracy in her statement this week.

"But it is time for the Russian government to let Evan go."

Copyright 2024 NPR. To see more, visit https://www.npr.org.

• Coffee houses

Best coffee houses in Moscow

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