experience
With respect to their academic background, most participants (n = 9) had a PhD, three (3) had a post-doctorate, two (2) had a master’s degree, and two (2) had a bachelor’s degree. Participants came from a variety of disciplines: nine (9) had a specialty in the humanities or social sciences, four (4) in the health sciences and three (3) in the natural sciences. In terms of their knowledge of ethics, five (5) participants reported having taken one university course entirely dedicated to ethics, four (4) reported having taken several university courses entirely dedicated to ethics, three (3) had a university degree dedicated to ethics, while two (2) only had a few hours or days of training in ethics and two (2) reported having no knowledge of ethics.
As Fig. 1 illustrates, ten units of meaning emerge from the data analysis, namely: (1) research integrity, (2) conflicts of interest, (3) respect for research participants, (4) lack of supervision and power imbalances, (5) individualism and performance, (6) inadequate ethical guidance, (7) social injustices, (8) distributive injustices, (9) epistemic injustices, and (10) ethical distress. To illustrate the results, excerpts from verbatim interviews are presented in the following sub-sections. Most of the excerpts have been translated into English as the majority of interviews were conducted with French-speaking participants.
Ethical issues in research according to the participants
The research environment is highly competitive and performance-based. Several participants, in particular researchers and research ethics experts, felt that this environment can lead both researchers and research teams to engage in unethical behaviour that reflects a lack of research integrity. For example, as some participants indicated, competition for grants and scientific publications is sometimes so intense that researchers falsify research results or plagiarize from colleagues to achieve their goals.
Some people will lie or exaggerate their research findings in order to get funding. Then, you see it afterwards, you realize: “ah well, it didn’t work, but they exaggerated what they found and what they did” (participant 14). Another problem in research is the identification of authors when there is a publication. Very often, there are authors who don’t even know what the publication is about and that their name is on it. (…) The time that it surprised me the most was just a few months ago when I saw someone I knew who applied for a teaching position. He got it I was super happy for him. Then I looked at his publications and … there was one that caught my attention much more than the others, because I was in it and I didn’t know what that publication was. I was the second author of a publication that I had never read (participant 14). I saw a colleague who had plagiarized another colleague. [When the colleague] found out about it, he complained. So, plagiarism is a serious [ethical breach]. I would also say that there is a certain amount of competition in the university faculties, especially for grants (…). There are people who want to win at all costs or get as much as possible. They are not necessarily going to consider their colleagues. They don’t have much of a collegial spirit (participant 10).
These examples of research misbehaviour or misconduct are sometimes due to or associated with situations of conflicts of interest, which may be poorly managed by certain researchers or research teams, as noted by many participants.
The actors and institutions involved in research have diverse interests, like all humans and institutions. As noted in Chap. 7 of the Canadian Tri-Council Policy Statement: Ethical Conduct for Research Involving Humans (TCPS2, 2018),
“researchers and research students hold trust relationships, either directly or indirectly, with participants, research sponsors, institutions, their professional bodies and society. These trust relationships can be put at risk by conflicts of interest that may compromise independence, objectivity or ethical duties of loyalty. Although the potential for such conflicts has always existed, pressures on researchers (i.e., to delay or withhold dissemination of research outcomes or to use inappropriate recruitment strategies) heighten concerns that conflicts of interest may affect ethical behaviour” (p. 92).
The sources of these conflicts are varied and can include interpersonal conflicts, financial partnerships, third-party pressures, academic or economic interests, a researcher holding multiple roles within an institution, or any other incentive that may compromise a researcher’s independence, integrity, and neutrality (TCPS2, 2018). While it is not possible to eliminate all conflicts of interest, it is important to manage them properly and to avoid temptations to behave unethically.
Ethical temptations correspond to situations in which people are tempted to prioritize their own interests to the detriment of the ethical goods that should, in their own context, govern their actions (Swisher et al., 2005 ). In the case of researchers, this refers to situations that undermine independence, integrity, neutrality, or even the set of principles that govern research ethics (TCPS2, 2018) or the responsible conduct of research. According to study participants, these types of ethical issues frequently occur in research. Many participants, especially researchers and REB members, reported that conflicts of interest can arise when members of an organization make decisions to obtain large financial rewards or to increase their academic profile, often at the expense of the interests of members of their research team, research participants, or even the populations affected by their research.
A company that puts money into making its drug work wants its drug to work. So, homeopathy is a good example, because there are not really any consequences of homeopathy, there are not very many side effects, because there are no effects at all. So, it’s not dangerous, but it’s not a good treatment either. But some people will want to make it work. And that’s a big issue when you’re sitting at a table and there are eight researchers, and there are two or three who are like that, and then there are four others who are neutral, and I say to myself, this is not science. I think that this is a very big ethical issue (participant 14). There are also times in some research where there will be more links with pharmaceutical companies. Obviously, there are then large amounts of money that will be very interesting for the health-care institutions because they still receive money for clinical trials. They’re still getting some compensation because its time consuming for the people involved and all that. The pharmaceutical companies have money, so they will compensate, and that is sometimes interesting for the institutions, and since we are a bit caught up in this, in the sense that we have no choice but to accept it. (…) It may not be the best research in the world, there may be a lot of side effects due to the drugs, but it’s good to accept it, we’re going to be part of the clinical trial (participant 3). It is integrity, what we believe should be done or said. Often by the pressure of the environment, integrity is in tension with the pressures of the environment, so it takes resistance, it takes courage in research. (…) There were all the debates there about the problems of research that was funded and then the companies kept control over what was written. That was really troubling for a lot of researchers (participant 5).
Further, these situations sometimes have negative consequences for research participants as reported by some participants.
Many research projects, whether they are psychosocial or biomedical in nature, involve human participants. Relationships between the members of research teams and their research participants raise ethical issues that can be complex. Research projects must always be designed to respect the rights and interests of research participants, and not just those of researchers. However, participants in our study – i.e., REB members, researchers, and research ethics experts – noted that some research teams seem to put their own interests ahead of those of research participants. They also emphasized the importance of ensuring the respect, well-being, and safety of research participants. The ethical issues related to this unit of meaning are: respect for free, informed and ongoing consent of research participants; respect for and the well-being of participants; data protection and confidentiality; over-solicitation of participants; ownership of the data collected on participants; the sometimes high cost of scientific innovations and their accessibility; balance between the social benefits of research and the risks to participants (particularly in terms of safety); balance between collective well-being (development of knowledge) and the individual rights of participants; exploitation of participants; paternalism when working with populations in vulnerable situations; and the social acceptability of certain types of research. The following excerpts present some of these issues.
Where it disturbs me ethically is in the medical field – because it’s more in the medical field that we’re going to see this – when consent forms are presented to patients to solicit them as participants, and then [these forms] have an average of 40 pages. That annoys me. When they say that it has to be easy to understand and all that, adapted to the language, and then the hyper-technical language plus there are 40 pages to read, I don’t understand how you’re going to get informed consent after reading 40 pages. (…) For me, it doesn’t work. I read them to evaluate them and I have a certain level of education and experience in ethics, and there are times when I don’t understand anything (participant 2). There is a lot of pressure from researchers who want to recruit research participants (…). The idea that when you enter a health care institution, you become a potential research participant, when you say “yes to a research, you check yes to all research”, then everyone can ask you. I think that researchers really have this fantasy of saying to themselves: “as soon as people walk through the door of our institution, they become potential participants with whom we can communicate and get them involved in all projects”. There’s a kind of idea that, yes, it can be done, but it has to be somewhat supervised to avoid over-solicitation (…). Researchers are very interested in facilitating recruitment and making it more fluid, but perhaps to the detriment of confidentiality, privacy, and respect; sometimes that’s what it is, to think about what type of data you’re going to have in your bank of potential participants? Is it just name and phone number or are you getting into more sensitive information? (participant 9).
In addition, one participant reported that their university does not provide the resources required to respect the confidentiality of research participants.
The issue is as follows: researchers, of course, commit to protecting data with passwords and all that, but we realize that in practice, it is more difficult. It is not always as protected as one might think, because professor-researchers will run out of space. Will the universities make rooms available to researchers, places where they can store these things, especially when they have paper documentation, and is there indeed a guarantee of confidentiality? Some researchers have told me: “Listen; there are even filing cabinets in the corridors”. So, that certainly poses a concrete challenge. How do we go about challenging the administrative authorities? Tell them it’s all very well to have an ethics committee, but you have to help us, you also have to make sure that the necessary infrastructures are in place so that what we are proposing is really put into practice (participant 4).
If the relationships with research participants are likely to raise ethical issues, so too are the relationships with students, notably research assistants. On this topic, several participants discussed the lack of supervision or recognition offered to research assistants by researchers as well as the power imbalances between members of the research team.
Many research teams are composed not only of researchers, but also of students who work as research assistants. The relationship between research assistants and other members of research teams can sometimes be problematic and raise ethical issues, particularly because of the inevitable power asymmetries. In the context of this study, several participants – including a research assistant, REB members, and researchers – discussed the lack of supervision or recognition of the work carried out by students, psychological pressure, and the more or less well-founded promises that are sometimes made to students. Participants also mentioned the exploitation of students by certain research teams, which manifest when students are inadequately paid, i.e., not reflective of the number of hours actually worked, not a fair wage, or even a wage at all.
[As a research assistant], it was more of a feeling of distress that I felt then because I didn’t know what to do. (…) I was supposed to get coaching or be supported, but I didn’t get anything in the end. It was like, “fix it by yourself”. (…) All research assistants were supposed to be supervised, but in practice they were not (participant 1). Very often, we have a master’s or doctoral student that we put on a subject and we consider that the project will be well done, while the student is learning. So, it happens that the student will do a lot of work and then we realize that the work is poorly done, and it is not necessarily the student’s fault. He wasn’t necessarily well supervised. There are directors who have 25 students, and they just don’t supervise them (participant 14). I think it’s really the power relationship. I thought to myself, how I saw my doctorate, the beginning of my research career, I really wanted to be in that laboratory, but they are the ones who are going to accept me or not, so what do I do to be accepted? I finally accept their conditions [which was to work for free]. If these are the conditions that are required to enter this lab, I want to go there. So, what do I do, well I accepted. It doesn’t make sense, but I tell myself that I’m still privileged, because I don’t have so many financial worries, one more reason to work for free, even though it doesn’t make sense (participant 1). In research, we have research assistants. (…). The fact of using people… so that’s it, you have to take into account where they are, respect them, but at the same time they have to show that they are there for the research. In English, we say “carry” or take care of people. With research assistants, this is often a problem that I have observed: for grant machines, the person is the last to be found there. Researchers, who will take, use student data, without giving them the recognition for it (participant 5). The problem at our university is that they reserve funding for Canadian students. The doctoral clientele in my field is mostly foreign students. So, our students are poorly funded. I saw one student end up in the shelter, in a situation of poverty. It ended very badly for him because he lacked financial resources. Once you get into that dynamic, it’s very hard to get out. I was made aware of it because the director at the time had taken him under her wing and wanted to try to find a way to get him out of it. So, most of my students didn’t get funded (participant 16). There I wrote “manipulation”, but it’s kind of all promises all the time. I, for example, was promised a lot of advancement, like when I got into the lab as a graduate student, it was said that I had an interest in [this particular area of research]. I think there are a lot of graduate students who must have gone through that, but it is like, “Well, your CV has to be really good, if you want to do a lot of things and big things. If you do this, if you do this research contract, the next year you could be the coordinator of this part of the lab and supervise this person, get more contracts, be paid more. Let’s say: you’ll be invited to go to this conference, this big event”. They were always dangling something, but you have to do that first to get there. But now, when you’ve done that, you have to do this business. It’s like a bit of manipulation, I think. That was very hard to know who is telling the truth and who is not (participant 1).
These ethical issues have significant negative consequences for students. Indeed, they sometimes find themselves at the mercy of researchers, for whom they work, struggling to be recognized and included as authors of an article, for example, or to receive the salary that they are due. For their part, researchers also sometimes find themselves trapped in research structures that can negatively affect their well-being. As many participants reported, researchers work in organizations that set very high productivity standards and in highly competitive contexts, all within a general culture characterized by individualism.
Participants, especially researchers, discussed the culture of individualism and performance that characterizes the academic environment. In glorifying excellence, some universities value performance and productivity, often at the expense of psychological well-being and work-life balance (i.e., work overload and burnout). Participants noted that there are ethical silences in their organizations on this issue, and that the culture of individualism and performance is not challenged for fear of retribution or simply to survive, i.e., to perform as expected. Participants felt that this culture can have a significant negative impact on the quality of the research conducted, as research teams try to maximize the quantity of their work (instead of quality) in a highly competitive context, which is then exacerbated by a lack of resources and support, and where everything must be done too quickly.
The work-life balance with the professional ethics related to work in a context where you have too much and you have to do a lot, it is difficult to balance all that and there is a lot of pressure to perform. If you don’t produce enough, that’s it; after that, you can’t get any more funds, so that puts pressure on you to do more and more and more (participant 3). There is a culture, I don’t know where it comes from, and that is extremely bureaucratic. If you dare to raise something, you’re going to have many, many problems. They’re going to make you understand it. So, I don’t talk. It is better: your life will be easier. I think there are times when you have to talk (…) because there are going to be irreparable consequences. (…) I’m not talking about a climate of terror, because that’s exaggerated, it’s not true, people are not afraid. But people close their office door and say nothing because it’s going to make their work impossible and they’re not going to lose their job, they’re not going to lose money, but researchers need time to be focused, so they close their office door and say nothing (participant 16).
Researchers must produce more and more, and they feel little support in terms of how to do such production, ethically, and how much exactly they are expected to produce. As this participant reports, the expectation is an unspoken rule: more is always better.
It’s sometimes the lack of a clear line on what the expectations are as a researcher, like, “ah, we don’t have any specific expectations, but produce, produce, produce, produce.” So, in that context, it’s hard to be able to put the line precisely: “have I done enough for my work?” (participant 3).
While the productivity expectation is not clear, some participants – including researchers, research ethics experts, and REB members – also felt that the ethical expectations of some REBs were unclear. The issue of the inadequate ethical guidance of research includes the administrative mechanisms to ensure that research projects respect the principles of research ethics. According to those participants, the forms required for both researchers and REB members are increasingly long and numerous, and one participant noted that the standards to be met are sometimes outdated and disconnected from the reality of the field. Multicentre ethics review (by several REBs) was also critiqued by a participant as an inefficient method that encumbers the processes for reviewing research projects. Bureaucratization imposes an ever-increasing number of forms and ethics guidelines that actually hinder researchers’ ethical reflection on the issues at stake, leading the ethics review process to be perceived as purely bureaucratic in nature.
The ethical dimension and the ethical review of projects have become increasingly bureaucratized. (…) When I first started working (…) it was less bureaucratic, less strict then. I would say [there are now] tons of forms to fill out. Of course, we can’t do without it, it’s one of the ways of marking out ethics and ensuring that there are ethical considerations in research, but I wonder if it hasn’t become too bureaucratized, so that it’s become a kind of technical reflex to fill out these forms, and I don’t know if people really do ethical reflection as such anymore (participant 10). The fundamental structural issue, I would say, is the mismatch between the normative requirements and the real risks posed by the research, i.e., we have many, many requirements to meet; we have very long forms to fill out but the research projects we evaluate often pose few risks (participant 8). People [in vulnerable situations] were previously unable to participate because of overly strict research ethics rules that were to protect them, but in the end [these rules] did not protect them. There was a perverse effect, because in the end there was very little research done with these people and that’s why we have very few results, very little evidence [to support practices with these populations] so it didn’t improve the quality of services. (…) We all understand that we have to be careful with that, but when the research is not too risky, we say to ourselves that it would be good because for once a researcher who is interested in that population, because it is not a very popular population, it would be interesting to have results, but often we are blocked by the norms, and then we can’t accept [the project] (participant 2).
Moreover, as one participant noted, accessing ethics training can be a challenge.
There is no course on research ethics. […] Then, I find that it’s boring because you go through university and you come to do your research and you know how to do quantitative and qualitative research, but all the research ethics, where do you get this? I don’t really know (participant 13).
Yet, such training could provide relevant tools to resolve, to some extent, the ethical issues that commonly arise in research. That said, and as noted by many participants, many ethical issues in research are related to social injustices over which research actors have little influence.
For many participants, notably researchers, the issues that concern social injustices are those related to power asymmetries, stigma, or issues of equity, diversity, and inclusion, i.e., social injustices related to people’s identities (Blais & Drolet, 2022 ). Participants reported experiencing or witnessing discrimination from peers, administration, or lab managers. Such oppression is sometimes cross-sectional and related to a person’s age, cultural background, gender or social status.
I have my African colleague who was quite successful when he arrived but had a backlash from colleagues in the department. I think it’s unconscious, nobody is overtly racist. But I have a young person right now who is the same, who has the same success, who got exactly the same early career award and I don’t see the same backlash. He’s just as happy with what he’s doing. It’s normal, they’re young and they have a lot of success starting out. So, I think there is discrimination. Is it because he is African? Is it because he is black? I think it’s on a subconscious level (participant 16).
Social injustices were experienced or reported by many participants, and included issues related to difficulties in obtaining grants or disseminating research results in one’s native language (i.e., even when there is official bilingualism) or being considered credible and fundable in research when one researcher is a woman.
If you do international research, there are things you can’t talk about (…). It is really a barrier to research to not be able to (…) address this question [i.e. the question of inequalities between men and women]. Women’s inequality is going to be addressed [but not within the country where the research takes place as if this inequality exists elsewhere but not here]. There are a lot of women working on inequality issues, doing work and it’s funny because I was talking to a young woman who works at Cairo University and she said to me: “Listen, I saw what you had written, you’re right. I’m willing to work on this but guarantee me a position at your university with a ticket to go”. So yes, there are still many barriers [for women in research] (participant 16).
Because of the varied contextual characteristics that intervene in their occurrence, these social injustices are also related to distributive injustices, as discussed by many participants.
Although there are several views of distributive justice, a classical definition such as that of Aristotle ( 2012 ), describes distributive justice as consisting in distributing honours, wealth, and other social resources or benefits among the members of a community in proportion to their alleged merit. Justice, then, is about determining an equitable distribution of common goods. Contemporary theories of distributive justice are numerous and varied. Indeed, many authors (e.g., Fraser 2011 ; Mills, 2017 ; Sen, 2011 ; Young, 2011 ) have, since Rawls ( 1971 ), proposed different visions of how social burdens and benefits should be shared within a community to ensure equal respect, fairness, and distribution. In our study, what emerges from participants’ narratives is a definite concern for this type of justice. Women researchers, francophone researchers, early career researchers or researchers belonging to racialized groups all discussed inequities in the distribution of research grants and awards, and the extra work they need to do to somehow prove their worth. These inequities are related to how granting agencies determine which projects will be funded.
These situations make me work 2–3 times harder to prove myself and to show people in power that I have a place as a woman in research (participant 12). Number one: it’s conservative thinking. The older ones control what comes in. So, the younger people have to adapt or they don’t get funded (participant 14).
Whether it is discrimination against stigmatized or marginalized populations or interest in certain hot topics, granting agencies judge research projects according to criteria that are sometimes questionable, according to those participants. Faced with difficulties in obtaining funding for their projects, several strategies – some of which are unethical – are used by researchers in order to cope with these situations.
Sometimes there are subjects that everyone goes to, such as nanotechnology (…), artificial intelligence or (…) the therapeutic use of cannabis, which are very fashionable, and this is sometimes to the detriment of other research that is just as relevant, but which is (…), less sexy, less in the spirit of the time. (…) Sometimes this can lead to inequities in the funding of certain research sectors (participant 9). When we use our funds, we get them given to us, we pretty much say what we think we’re going to do with them, but things change… So, when these things change, sometimes it’s an ethical decision, but by force of circumstances I’m obliged to change the project a little bit (…). Is it ethical to make these changes or should I just let the money go because I couldn’t use it the way I said I would? (participant 3).
Moreover, these distributional injustices are not only linked to social injustices, but also epistemic injustices. Indeed, the way in which research honours and grants are distributed within the academic community depends on the epistemic authority of the researchers, which seems to vary notably according to their language of use, their age or their gender, but also to the research design used (inductive versus deductive), their decision to use (or not use) animals in research, or to conduct activist research.
The philosopher Fricker ( 2007 ) conceptualized the notions of epistemic justice and injustice. Epistemic injustice refers to a form of social inequality that manifests itself in the access, recognition, and production of knowledge as well as the various forms of ignorance that arise (Godrie & Dos Santos, 2017 ). Addressing epistemic injustice necessitates acknowledging the iniquitous wrongs suffered by certain groups of socially stigmatized individuals who have been excluded from knowledge, thus limiting their abilities to interpret, understand, or be heard and account for their experiences. In this study, epistemic injustices were experienced or reported by some participants, notably those related to difficulties in obtaining grants or disseminating research results in one’s native language (i.e., even when there is official bilingualism) or being considered credible and fundable in research when a researcher is a woman or an early career researcher.
I have never sent a grant application to the federal government in English. I have always done it in French, even though I know that when you receive the review, you can see that reviewers didn’t understand anything because they are English-speaking. I didn’t want to get in the boat. It’s not my job to translate, because let’s be honest, I’m not as good in English as I am in French. So, I do them in my first language, which is the language I’m most used to. Then, technically at the administrative level, they are supposed to be able to do it, but they are not good in French. (…) Then, it’s a very big Canadian ethical issue, because basically there are technically two official languages, but Canada is not a bilingual country, it’s a country with two languages, either one or the other. (…) So I was not funded (participant 14).
Researchers who use inductive (or qualitative) methods observed that their projects are sometimes less well reviewed or understood, while research that adopts a hypothetical-deductive (or quantitative) or mixed methods design is better perceived, considered more credible and therefore more easily funded. Of course, regardless of whether a research project adopts an inductive, deductive or mixed-methods scientific design, or whether it deals with qualitative or quantitative data, it must respect a set of scientific criteria. A research project should achieve its objectives by using proven methods that, in the case of inductive research, are credible, reliable, and transferable or, in the case of deductive research, generalizable, objective, representative, and valid (Drolet & Ruest, accepted ). Participants discussing these issues noted that researchers who adopt a qualitative design or those who question the relevance of animal experimentation or are not militant have sometimes been unfairly devalued in their epistemic authority.
There is a mini war between quantitative versus qualitative methods, which I think is silly because science is a method. If you apply the method well, it doesn’t matter what the field is, it’s done well and it’s perfect ” (participant 14). There is also the issue of the place of animals in our lives, because for me, ethics is human ethics, but also animal ethics. Then, there is a great evolution in society on the role of the animal… with the new law that came out in Quebec on the fact that animals are sensitive beings. Then, with the rise of the vegan movement, [we must ask ourselves]: “Do animals still have a place in research?” That’s a big question and it also means that there are practices that need to evolve, but sometimes there’s a disconnection between what’s expected by research ethics boards versus what’s expected in the field (participant 15). In research today, we have more and more research that is militant from an ideological point of view. And so, we have researchers, because they defend values that seem important to them, we’ll talk for example about the fight for equality and social justice. They have pressure to defend a form of moral truth and have the impression that everyone thinks like them or should do so, because they are defending a moral truth. This is something that we see more and more, namely the lack of distance between ideology and science (participant 8).
The combination or intersectionality of these inequities, which seems to be characterized by a lack of ethical support and guidance, is experienced in the highly competitive and individualistic context of research; it provides therefore the perfect recipe for researchers to experience ethical distress.
The concept of “ethical distress” refers to situations in which people know what they should do to act ethically, but encounter barriers, generally of an organizational or systemic nature, limiting their power to act according to their moral or ethical values (Drolet & Ruest, 2021 ; Jameton, 1984 ; Swisher et al., 2005 ). People then run the risk of finding themselves in a situation where they do not act as their ethical conscience dictates, which in the long term has the potential for exhaustion and distress. The examples reported by participants in this study point to the fact that researchers in particular may be experiencing significant ethical distress. This distress takes place in a context of extreme competition, constant injunctions to perform, and where administrative demands are increasingly numerous and complex to complete, while paradoxically, they lack the time to accomplish all their tasks and responsibilities. Added to these demands are a lack of resources (human, ethical, and financial), a lack of support and recognition, and interpersonal conflicts.
We are in an environment, an elite one, you are part of it, you know what it is: “publish or perish” is the motto. Grants, there is a high level of performance required, to do a lot, to publish, to supervise students, to supervise them well, so yes, it is clear that we are in an environment that is conducive to distress. (…). Overwork, definitely, can lead to distress and eventually to exhaustion. When you know that you should take the time to read the projects before sharing them, but you don’t have the time to do that because you have eight that came in the same day, and then you have others waiting… Then someone rings a bell and says: “ah but there, the protocol is a bit incomplete”. Oh yes, look at that, you’re right. You make up for it, but at the same time it’s a bit because we’re in a hurry, we don’t necessarily have the resources or are able to take the time to do things well from the start, we have to make up for it later. So yes, it can cause distress (participant 9). My organization wanted me to apply in English, and I said no, and everyone in the administration wanted me to apply in English, and I always said no. Some people said: “Listen, I give you the choice”, then some people said: “Listen, I agree with you, but if you’re not [submitting] in English, you won’t be funded”. Then the fact that I am young too, because very often they will look at the CV, they will not look at the project: “ah, his CV is not impressive, we will not finance him”. This is complete nonsense. The person is capable of doing the project, the project is fabulous: we fund the project. So, that happened, organizational barriers: that happened a lot. I was not eligible for Quebec research funds (…). I had big organizational barriers unfortunately (participant 14). At the time of my promotion, some colleagues were not happy with the type of research I was conducting. I learned – you learn this over time when you become friends with people after you enter the university – that someone was against me. He had another candidate in mind, and he was angry about the selection. I was under pressure for the first three years until my contract was renewed. I almost quit at one point, but another colleague told me, “No, stay, nothing will happen”. Nothing happened, but these issues kept me awake at night (participant 16).
This difficult context for many researchers affects not only the conduct of their own research, but also their participation in research. We faced this problem in our study, despite the use of multiple recruitment methods, including more than 200 emails – of which 191 were individual solicitations – sent to potential participants by the two research assistants. REB members and organizations overseeing or supporting research (n = 17) were also approached to see if some of their employees would consider participating. While it was relatively easy to recruit REB members and research ethics experts, our team received a high number of non-responses to emails (n = 175) and some refusals (n = 5), especially by researchers. The reasons given by those who replied were threefold: (a) fear of being easily identified should they take part in the research, (b) being overloaded and lacking time, and (c) the intrusive aspect of certain questions (i.e., “Have you experienced a burnout episode? If so, have you been followed up medically or psychologically?”). In light of these difficulties and concerns, some questions in the socio-demographic questionnaire were removed or modified. Talking about burnout in research remains a taboo for many researchers, which paradoxically can only contribute to the unresolved problem of unhealthy research environments.
The question that prompted this research was: What are the ethical issues in research? The purpose of the study was to describe these issues from the perspective of researchers (from different disciplines), research ethics board (REB) members, and research ethics experts. The previous section provided a detailed portrait of the ethical issues experienced by different research stakeholders: these issues are numerous, diverse and were recounted by a range of stakeholders.
The results of the study are generally consistent with the literature. For example, as in our study, the literature discusses the lack of research integrity on the part of some researchers (Al-Hidabi et al., 2018 ; Swazey et al., 1993 ), the numerous conflicts of interest experienced in research (Williams-Jones et al., 2013 ), the issues of recruiting and obtaining the free and informed consent of research participants (Provencher et al., 2014 ; Keogh & Daly, 2009 ), the sometimes difficult relations between researchers and REBs (Drolet & Girard, 2020 ), the epistemological issues experienced in research (Drolet & Ruest, accepted; Sieber 2004 ), as well as the harmful academic context in which researchers evolve, insofar as this is linked to a culture of performance, an overload of work in a context of accountability (Berg & Seeber, 2016 ; FQPPU; 2019 ) that is conducive to ethical distress and even burnout.
If the results of the study are generally in line with those of previous publications on the subject, our findings also bring new elements to the discussion while complementing those already documented. In particular, our results highlight the role of systemic injustices – be they social, distributive or epistemic – within the environments in which research is carried out, at least in Canada. To summarize, the results of our study point to the fact that the relationships between researchers and research participants are likely still to raise worrying ethical issues, despite widely accepted research ethics norms and institutionalized review processes. Further, the context in which research is carried out is not only conducive to breaches of ethical norms and instances of misbehaviour or misconduct, but also likely to be significantly detrimental to the health and well-being of researchers, as well as research assistants. Another element that our research also highlighted is the instrumentalization and even exploitation of students and research assistants, which is another important and worrying social injustice given the inevitable power imbalances between students and researchers.
Moreover, in a context in which ethical issues are often discussed from a micro perspective, our study helps shed light on both the micro- and macro-level ethical dimensions of research (Bronfenbrenner, 1979 ; Glaser 1994 ). However, given that ethical issues in research are not only diverse, but also and above all complex, a broader perspective that encompasses the interplay between the micro and macro dimensions can enable a better understanding of these issues and thereby support the identification of the multiple factors that may be at their origin. Triangulating the perspectives of researchers with those of REB members and research ethics experts enabled us to bring these elements to light, and thus to step back from and critique the way that research is currently conducted. To this end, attention to socio-political elements such as the performance culture in academia or how research funds are distributed, and according to what explicit and implicit criteria, can contribute to identifying the sources of the ethical issues described above.
The German sociologist and philosopher Rosa (2010) argues that late modernity – that is, the period between the 1980s and today – is characterized by a phenomenon of social acceleration that causes various forms of alienation in our relationship to time, space, actions, things, others and ourselves. Rosa distinguishes three types of acceleration: technical acceleration , the acceleration of social changes and the acceleration of the rhythm of life . According to Rosa, social acceleration is the main problem of late modernity, in that the invisible social norm of doing more and faster to supposedly save time operates unchallenged at all levels of individual and collective life, as well as organizational and social life. Although we all, researchers and non-researchers alike, perceive this unspoken pressure to be ever more productive, the process of social acceleration as a new invisible social norm is our blind spot, a kind of tyrant over which we have little control. This conceptualization of the contemporary culture can help us to understand the context in which research is conducted (like other professional practices). To this end, Berg & Seeber ( 2016 ) invite faculty researchers to slow down in order to better reflect and, in the process, take care of their health and their relationships with their colleagues and students. Many women professors encourage their fellow researchers, especially young women researchers, to learn to “say No” in order to protect their mental and physical health and to remain in their academic careers (Allaire & Descheneux, 2022 ). These authors also remind us of the relevance of Kahneman’s ( 2012 ) work which demonstrates that it takes time to think analytically, thoroughly, and logically. Conversely, thinking quickly exposes humans to cognitive and implicit biases that then lead to errors in thinking (e.g., in the analysis of one’s own research data or in the evaluation of grant applications or student curriculum vitae). The phenomenon of social acceleration, which pushes the researcher to think faster and faster, is likely to lead to unethical bad science that can potentially harm humankind. In sum, Rosa’s invitation to contemporary critical theorists to seriously consider the problem of social acceleration is particularly insightful to better understand the ethical issues of research. It provides a lens through which to view the toxic context in which research is conducted today, and one that was shared by the participants in our study.
Clark & Sousa ( 2022 ) note, it is important that other criteria than the volume of researchers’ contributions be valued in research, notably quality. Ultimately, it is the value of the knowledge produced and its influence on the concrete lives of humans and other living beings that matters, not the quantity of publications. An interesting articulation of this view in research governance is seen in a change in practice by Australia’s national health research funder: they now restrict researchers to listing on their curriculum vitae only the top ten publications from the past ten years (rather than all of their publications), in order to evaluate the quality of contributions rather than their quantity. To create environments conducive to the development of quality research, it is important to challenge the phenomenon of social acceleration, which insidiously imposes a quantitative normativity that is both alienating and detrimental to the quality and ethical conduct of research. Based on our experience, we observe that the social norm of acceleration actively disfavours the conduct of empirical research on ethics in research. The fact is that researchers are so busy that it is almost impossible for them to find time to participate in such studies. Further, operating in highly competitive environments, while trying to respect the values and ethical principles of research, creates ethical paradoxes for members of the research community. According to Malherbe ( 1999 ), an ethical paradox is a situation where an individual is confronted by contradictory injunctions (i.e., do more, faster, and better). And eventually, ethical paradoxes lead individuals to situations of distress and burnout, or even to ethical failures (i.e., misbehaviour or misconduct) in the face of the impossibility of responding to contradictory injunctions.
The triangulation of perceptions and experiences of different actors involved in research is a strength of our study. While there are many studies on the experiences of researchers, rarely are members of REBs and experts in research ethics given the space to discuss their views of what are ethical issues. Giving each of these stakeholders a voice and comparing their different points of view helped shed a different and complementary light on the ethical issues that occur in research. That said, it would have been helpful to also give more space to issues experienced by students or research assistants, as the relationships between researchers and research assistants are at times very worrying, as noted by a participant, and much work still needs to be done to eliminate the exploitative situations that seem to prevail in certain research settings. In addition, no Indigenous or gender diverse researchers participated in the study. Given the ethical issues and systemic injustices that many people from these groups face in Canada (Drolet & Goulet, 2018 ; Nicole & Drolet, in press ), research that gives voice to these researchers would be relevant and contribute to knowledge development, and hopefully also to change in research culture.
Further, although most of the ethical issues discussed in this article may be transferable to the realities experienced by researchers in other countries, the epistemic injustice reported by Francophone researchers who persist in doing research in French in Canada – which is an officially bilingual country but in practice is predominantly English – is likely specific to the Canadian reality. In addition, and as mentioned above, recruitment proved exceedingly difficult, particularly amongst researchers. Despite this difficulty, we obtained data saturation for all but two themes – i.e., exploitation of students and ethical issues of research that uses animals. It follows that further empirical research is needed to improve our understanding of these specific issues, as they may diverge to some extent from those documented here and will likely vary across countries and academic research contexts.
This study, which gave voice to researchers, REB members, and ethics experts, reveals that the ethical issues in research are related to several problematic elements as power imbalances and authority relations. Researchers and research assistants are subject to external pressures that give rise to integrity issues, among others ethical issues. Moreover, the current context of social acceleration influences the definition of the performance indicators valued in academic institutions and has led their members to face several ethical issues, including social, distributive, and epistemic injustices, at different steps of the research process. In this study, ten categories of ethical issues were identified, described and illustrated: (1) research integrity, (2) conflicts of interest, (3) respect for research participants, (4) lack of supervision and power imbalances, (5) individualism and performance, (6) inadequate ethical guidance, (7) social injustices, (8) distributive injustices, (9) epistemic injustices, and (10) ethical distress. The triangulation of the perspectives of different members (i.e., researchers from different disciplines, REB members, research ethics experts, and one research assistant) involved in the research process made it possible to lift the veil on some of these ethical issues. Further, it enabled the identification of additional ethical issues, especially systemic injustices experienced in research. To our knowledge, this is the first time that these injustices (social, distributive, and epistemic injustices) have been clearly identified.
Finally, this study brought to the fore several problematic elements that are important to address if the research community is to develop and implement the solutions needed to resolve the diverse and transversal ethical issues that arise in research institutions. A good starting point is the rejection of the corollary norms of “publish or perish” and “do more, faster, and better” and their replacement with “publish quality instead of quantity”, which necessarily entails “do less, slower, and better”. It is also important to pay more attention to the systemic injustices within which researchers work, because these have the potential to significantly harm the academic careers of many researchers, including women researchers, early career researchers, and those belonging to racialized groups as well as the health, well-being, and respect of students and research participants.
The team warmly thanks the participants who took part in the research and who made this study possible. Marie-Josée Drolet thanks the five research assistants who participated in the data collection and analysis: Julie-Claude Leblanc, Élie Beauchemin, Pénéloppe Bernier, Louis-Pierre Côté, and Eugénie Rose-Derouin, all students at the Université du Québec à Trois-Rivières (UQTR), two of whom were active in the writing of this article. MJ Drolet and Bryn Williams-Jones also acknowledge the financial contribution of the Social Sciences and Humanities Research Council of Canada (SSHRC), which supported this research through a grant. We would also like to thank the reviewers of this article who helped us improve it, especially by clarifying and refining our ideas.
As noted in the Acknowledgements, this research was supported financially by the Social Sciences and Humanities Research Council of Canada (SSHRC).
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A place for researchers to interact. Ask questions, tell stories, share tips, and anything in between!
There are some people who likes to do research out of pure curiosity. But these people need to be in academia. Their employer might not be having any ethics board (think of someone working in a small company). Or they could be unemployed people.
My question is... if I have a research question... I have resources and knowledge to conduct the research... but I am not from academia... how can I get approval of an external ethics committee? are there any private companies which offers this service i.e. providing ethics approval?
Why not ask your employer to set up an ethics committee? Ans: Employer doesn't care.
Why not collaborate with someone from academia? Ans: I tried. The subject is controversial so nobody would touch it.
Life and death decisions are a part of nursing, and ethics are therefore fundamental to the integrity of the nursing profession. Every day, nurses support each other to fulfill their ethical obligations to patients and the public, but in an ever-changing world – there are increased challenges.
“The Code” is a vital tool for nurses now and in the future. VIEW THE CODE
The Center is committed to addressing the complex ethical and human rights issues confronting nurses and designing activities and programs to increase the ethical competence and human rights sensitivity of nurses. Through the Center, ANA's abiding commitment to the human rights dimensions of health care is demonstrated.
The American Nurses Association (ANA) Center for Ethics and Human Rights was established to help nurses navigate ethical and value conflicts, and life and death decisions, many of which are common to everyday practice. The Center develops policy designed to address issues in ethics and human rights at the state, national, and international levels. Through its highly visible information, activities, and programs, the Center promotes the ethical competence and human rights sensitivity of nurses in all practice settings and demonstrates ANA’s abiding commitment to human rights.
2020 Center for Ethics and Human Rights Annual Report 2019 Center for Ethics and Human Rights Annual Report 2018 Center for Ethics and Human Rights Annual Report 2017 Center for Ethics and Human Rights Annual Report
Contact the Center of Ethics and Human Rights at [email protected]
READ MORE ABOUT THE CENTER FOR ETHICS AND HUMAN RIGHTS
The Code of Ethics for Nurses with Interpretive Statements, or “The Code”, is a vital tool for nurses now and in the future. While the foundational values of nursing do not change, The Code is regularly updated to reflect changes in health care structure, financing, and delivery. It supports nurses in providing consistently respectful, humane, and dignified care. These values are often second nature to nurses’ caregiving but are frequently challenged by the failings in U.S. health care and by negative social determinants of health.
The Code, consisting of nine provisions and their accompanying interpretive statements:
The Code is particularly valuable in today’s healthcare environment because it clearly and eloquently reiterates the fundamental values and commitments of the nurse (Provisions 1–3), identifies the boundaries of duty and loyalty (Provisions 4–6), and describes the duties of the nurse that extend beyond individual patient encounters (Provisions 7–9).
To serve as the most useful aid in challenging situations, The Code's interpretive statements provide specific guidance for practice. The statements respond to the contemporary context of nursing and recognize the larger scope of nursing’s concern for societal health.
The Code of Ethics for Nurses with Interpretive Statements is the social contract that nurses have with the U.S. public. It exemplifies our profession's promise to provide and advocate for safe, quality care for all patients and communities. It binds nurses to support each other so that all nurses can fulfill their ethical and professional obligations. This Code is a reflection of the proud ethical heritage of nursing; one which will continue on, whatever challenges the modern health care system presents.
BUY THE CODE OF ETHICS FOR NURSES WITH INTERPRETIVE STATEMENTS ONLINE
Compra Código de Ética para Profesionales de la Enfermería
The ANA Center for Ethics and Human Rights helps nurses navigate complex and every day ethical issues, in all practice settings.
In tandem with The Code, ANA’s position statements support nurses by offering an explanation, a justification, or a recommendation for a course of action in particular situations.
Nurses’ Professional Responsibility to Promote Ethical Practice Environments (Approved 5/4/2021)
Retired ANA Position Statements
For nurses to fulfill their ethical obligations to patients, it is vital to have access to a wide range of information and to keep up-to-date with advances in ethical practices. These articles and links offer context for nurses on difficult issues and best-practice recommendations.
When nurses vow to protect the health and safety of patients, that promise does not end at the bedside. While social justice is a logical extension of the nursing profession, it can be difficult for nurses to navigate these divisive areas and ensure every individual receives timely and high-quality care.
Given the importance of ethics and the protection of human rights in nursing practice, the American Nurses Association is urging RNs to join ANA President Pamela F. Cipriano, PhD, RN, NEA-BC, FAAN, and ANA Chief Executive Officer Marla J. Weston, PhD, RN, FAAN, in signing on to the Health Professionals' Pledge Against Torture.
Physicians for Human Rights launched a pledge May 18 for health professionals across the United States to stand together in their rejection of torture, voicing the consensus that torture and cruel, inhuman, or degrading treatment are absolutely prohibited in all circumstances. Already the list of signers includes Nobel laureates in medicine, former surgeons general, prison physicians, leaders of health professional organizations, and medical ethicists who pledge never to collude in torture under any circumstances, in keeping with the ethical codes of their professions.
By uniting in large numbers behind the pledge, nurses and other health care professionals send a strong message to policymakers, health professional associations and the American public that future attempts to enlist health professionals in the design, study or use of practices that result in severe physical or mental abuse will not be tolerated. The pledge also serves as a declaration of support for health professionals who resist orders to torture or inflict harm.
For more than a decade, PHR and its network of partners have led efforts advocating against torture, documented the devastating long-term health consequences of torture, and called attention to the complicity of some health professionals in the post-9/11 U.S. torture program.
“At a time when human rights are increasingly under threat, we’ve launched this pledge to marshal the powerful voices of health professionals across the United States and reaffirm their ethical duties to honor human dignity,” said PHR Executive Director Donna McKay.
ANA’s Code of Ethics for Nurses with Interpretive Statements is essential to nursing practice, and the national association has a long history of human rights advocacy. For example, ANA successfully advocated for the ethical right of a Navy nurse to refuse to force-feed detainees at Guantanamo Bay. In January, ANA released its Ethics and Human Rights Statement emphasizing that nursing “is committed to both the welfare of the sick, injured, and vulnerable in society and to social justice.” To read more visit, Health Professionals' Pledge Against Torture.
Nurses practicing in today’s health care environment face increasingly complex ethical dilemmas. Upholding our commitment to patients and communities requires significant moral courage and resilience. It involves the willingness to speak out, whether alone or collectively, to do what is right for patients and other nurses
The Moral Distress Education Project Core multidisciplinary experts on moral distress from across the country were interviewed in a documentary-style media project. This project is a self-guided web documentary.
A Call To Action Report: Exploring Moral Resilience Toward a Culture of Ethical Practice
In an aging population with rapidly increasing technological interventions possible, end of life care is a vital discussion. With multiple perspectives to consider, these resources serve to convey the breadth of opinion that nurses experience, and help nurses respect individual dignity and autonomy.
Advance directives.
End of life care often starts when a person is healthy. Many people, including nurses, have specific ideas about what health care they want, or do not want, at the end of life. Advance directives are a means to allow people to convey their wishes for end of life care. This includes discussions with those who might be a surrogate decision maker, as well as documents used to express preferences.
The National Hospice & Palliative Care Organization (NHPCO) HHPCO has a directory of advance directives that are acceptable to each statue.
Five Wishes An easy guide for patients and families to discuss preferences for end of life care, as well as for healthcare professionals who might not be comfortable with such discussions. The guide includes prompts for discussions about how you wish to be remembered.
The End-of-Life Nursing Consortium (ELNEC) ELNEC is a series of programs developed by the American Association of Colleges of Nursing. Current ELNEC modules include core curriculum, pediatric palliative care, geriatric, and many others. There are also train-the-trainer modules. After taking a train the trainer course, a nurse can then offer an ELNEC course. The courses are comprehensive and provide all teaching materials needed. The courses are typically offered in a block over two days.
Education in Palliative and End of Life Care (EPEC) EPEC was originally developed as physician education but has expanded. It has both in-seat and online programs. The model includes the training of facilitators. Sessions may be given in day-long formats, or in shorter sessions, such as grand rounds.
The Hospice & Palliative Nurses Association (HPNA) HPNA has the mission of advancing expert care in serious illness. HPNA is the professional organization for palliative care nurses and hospice nurses. HPNA provides education and certification for nurses across levels, including Advance Practice Registered Nurses (APRN), Registered Nurses (RN), RN Pediatrics, and more. HPNA has many Special Interest Groups (SIGs) with online discussion groups. The organization has also developed a series of position statements to guide professional practice. With The American Academy of Hospice & Palliative Medicine (AAHPM), HPNA has an annual assembly for professionals.
The American Academy of Hospice & Palliative Medicine (AAHPM) AAHPM is the professional organization for hospice physicians, palliative medicine physicians, and other health care professionals (nurses, social workers, chaplains, etc.) in these fields. Their goal is to improve the care of patients living with serious illness. AAHPM provides certification for physicians in palliative medicine, as well as for hospice medical directors. AAHPM provides many options for education, online discussion groups, special interest groups, and certification. With HPNA, AAHPM has an annual assembly for professionals.
The Center to Advance Palliative Care (CAPC) CAPC is a multidisciplinary organization that supports practice, research, and education. Hospitals can become member organization, and all employees of those organizations have extensive access to continuing education and other resources. Even non-members have access to the myriad resources of CAPC.
The National Hospice & Palliative Care Organization (NHPCO) NHPCO is one of the oldest advocacy organizations in the fields of hospice and palliative care. Their focus is primarily on the care of patients with terminal illness, and their families. They have developed Standards of Practice and have several position statements.
The Schwartz Center The Schwartz Center is another organization whose goal is to improve the care of patients who are dying. One of their best known efforts is Schwartz Center Rounds, which are intended as a regularly scheduled forum for caregivers to discuss the challenges of caring for patients and families. Schwartz Center Rounds are currently held in about 550 centers in the U.S., U.K., and Canada.
Hospice is a model of care for people who are at the end of life. Specifically, hospice care is eligible for people who are estimated to have a prognosis of six months or less. Hospice is tremendously underutilized, with about 50% of patients having a length of stay of less than 18 days, as opposed to the approximately 180 days of the hospice benefit. Misperceptions about hospice are common. A common misunderstanding is that hospice is a place (“She’s going to hospice”), rather than a model of care. Greater than 90% of hospice care occurs in patients’ homes.
The Centers for Medicare and Medicaid Services This resource explaining the hospice guidelines is helpful for patients, families, and providers.
Elder Law Answers This resource from Elder Law Answer is used to make the Medicare Hospice Benefit more comprehensible.
Nurses frequently come into contact with caregivers and can provide vital support to individuals who may not come into regular contact with others due to the often all-consuming nature of providing care. It is important for caregivers to realize that they are not alone and that there’s a wealth of information and resources to improve their situation.
National Association for Home Care & Hospice (NAHC) NAHC is the voice of home care and hospice. NAHC represents the nation’s 33,000 home care and hospice providers, along with the more than two million nurses, therapists, and aides they employ.
Caregiver Action Network (CAN) Education, peer support, and resources for family caregivers. CAN serves a broad spectrum of family caregivers ranging from the parents of children with special needs, to the families and friends of wounded soldiers; from a young couple dealing with a diagnosis of MS, to adult children caring for parents with Alzheimer’s disease.
Help for cancer caregivers Tools and information to improve the quality of life for caregivers.
The American Cancer Society A national website with a tab on finding support for caregivers: what to expect; what you need to know when caring for a loved one at home; and tips of caring for oneself.
The American Association of Critical-Care Nurses You can search for Caregivers and it links you to multiple articles on caring for the chronically critically ill.
Patients’ Action Network Has a tab on advocate resources.
Women's Institute For A Secure Retirement Resource tab for caregivers and their families.
Caregiver support - online caregiver support Caregiver support for people who take care of their elderly loved ones, or have the possibility of being a new caregiver or potential caregiver.
The Conversation Project Contains a toolkit to help people talk about their wishes for end-of-life care. An essential for all caregivers.
VA Caregiver Support Can tell you about assistance available from VA, help you access the services, connect you to the Caregiver Support Coordinator at a VA Medical Center near you, and just listen, if that is what you need. Support line 1.855.260.3274.
Alzheimer’s Association Caregiver Stress Describes caregiver stress and offers tips for managing stress.
American Psychological Association Common Ethical Issues: Supporting the Caregiver .
While the consequences of Bioethics may not be felt by every single nurse, it is vital they are aware of the enormous implications of these issues, in case of crisis. From Ebola to natural disasters, through keeping aware of the very latest threats, nurses can protect patients and themselves in the face of any obstacles.
American Society of Bioethics and Humanities (ASBH) Serves as a resource for anyone interested in bioethics and humanities by providing a group of further online resources and links to aid in finding other related information through the Internet.
Ethics, the law, and a nurse’s duty to respond in a disaster
International Council of Nurses Ethics and Human Rights.
National Center for Ethics in Health Care - Veterans Affairs A resource for addressing complex ethical issues in health care.
The NCSBN National Nursing Guidelines for Medical Marijuana Nursing guidelines for the patient using medical marijuana
National Reference Center for Bioethics Literature Offers extensive searches in Bioethics.
Nursing2015 / Issues in Nursing “A Nurse’s Obligations to Patients with Ebola.”
United Nations Educational, Scientific and Cultural Organization (UNESCO)
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Medication errors regardless of the degree of patient harm can have a negative emotional impact on the healthcare staff involved. The potential for self-victimization of healthcare staff following medication errors can add to the moral distress of healthcare staff. The stigma associated with errors and their disclosure often haunts healthcare professionals, leading them to question their own professional competence. This paper investigates the negative emotions expressed by healthcare staff in their reported medication administration error incidents along with the immediate responses they received from their seniors and colleagues after the incident.
This is a retrospective study using a qualitative descriptive design and text mining. This study includes free-text descriptions of medication administration error incidents ( n = 72,390) reported to National Reporting & Learning System in 2016 from England and Wales. Text-mining by SAS text miner and content analysis was used to analyse the data.
Analysis of data led to the extraction of 93 initial codes and two categories i.e., 1) negative emotions expressed by healthcare staff which included 4 sub-categories of feelings: (i) fear; (ii) disturbed; (iii) sadness; (iv) guilt and 2) Immediate response from seniors and colleagues which included 2 sub-categories: (i) Reassurance and support and (ii) Guidance on what to do after an error.
Negative emotions expressed by healthcare staff when reporting medication errors could be a catalyst for learning and system change. However, negative emotions when internalized as fear, guilt, or self-blame, could have a negative impact on the mental health of individuals concerned, reporting culture, and opportunities for learning from the error. Findings from this study, hence, call for future research to investigate the impact of negative emotions on healthcare staff well-being and identify ways to mitigate these in practice.
Peer Review reports
Medication Errors (MEs) are recognized by the World Health Organization as the leading cause of injury and avoidable harm in healthcare, costing approximately 42 billion dollars annually, which is nearly 1% of total global health expenditure [ 1 ]. The safety of patients is at the forefront of the healthcare system; however, healthcare staff can also be traumatized by the aftermath of MEs. Although the healthcare mantra is “first do no harm”, healthcare professionals involved in adverse events can feel guilt, shame, anger, fear, and anxiety [ 2 ]. They are often neglected with only a few coping strategies and support systems available to help them [ 3 ]. Negative consequences of an adverse event can reach far beyond the “first victim” i.e., the patient. Thus, affecting healthcare staff psychologically making them “second victims” [ 4 ]. The term “second victim” was first coined by Dr. Albert Wu to explain the emotions of a young resident who committed an error and had experienced ridicule, shame, and lack of support, from his peers [ 2 ]. Although this concept was first applied to physicians, other healthcare staff, including nurses, also experience similar emotions. Scott et al. [ 5 ] described the term second victim as “a healthcare provider involved in an unanticipated adverse patient event, medical error and/or a patient-related injury who has become victimized in the sense that the provider is traumatized by the event. Frequently, second victims feel personally responsible for the unexpected patient outcomes and experience as though they have failed their patient, feeling doubts about their clinical skills and knowledge base”[ 5 ].
The use of the term second victim has been criticized recently [ 6 , 7 ] arguing that it might act as a way in which healthcare providers can evade responsibility and accountability and it might be offensive to affected patients and families [ 6 ]. Laying accountability at the door of an individual, ignoring the wider organizational ramifications of accountability in terms of the conditions which trigger errors in the first place, can let the organization off the hook. Even though the use of the term “victim” may sound spurious and uncomfortable to many healthcare professionals, patients, and families, it is indubitably an advantage in reinforcing the seriousness and urgency of the problem among policymakers and healthcare managers [ 8 ]. Wu et al.[ 8 ] have suggested the importance of the use of the term second victim as it is notable and denotes urgency. These assumptions regarding the use of the term second victim are inherent in both positions. Therefore, our research is designed to take this debate one step further by analyzing the consequences of errors in terms of emotional response and lived experiences of healthcare staff.
Regardless of the degree of patient harm, the mere thought of potential patient injury caused by ME is sufficient to induce the feelings of fear, distress, anger, anxiety, guilt and remorse in healthcare staff [ 9 , 10 , 11 ]. Although evidence suggests multiple system-based causes of MEs, the error-maker still tends to blame themselves i.e., they should have functioned proficiently [ 11 ]. If the seriousness of these issues remains unaddressed, it can negatively affect healthcare workers’ personal and professional well-being causing depression, burnout, Post Traumatic Stress Disorder (PTSD), and even suicidal thoughts [ 4 , 12 , 13 ]. Error prevention has therefore been a focus of major attention for healthcare organizations for years but the impact of MEs on the healthcare professional involved has received less attention. A more nuanced and textured exploration of the impact of the problem upon healthcare workers is required if preventative strategies are to be effective [ 11 ].
Previous studies have shown that often MEs causing harm are reported whereas near misses are often under-reported [ 14 ]. This underestimates the number of healthcare staff going through negative experiences [ 15 ]. Fear of legal consequences, blame, losing patients’ trust, and punishment have been recognized as barriers to ME reporting[ 16 ] leading healthcare staff to suffer in silence, sometimes struggling alone in isolation and burdened with a sense of shame [ 9 ]. Therefore, a system is needed to mitigate these barriers and create a “just culture guide” which helps healthcare managers to treat staff involved in adverse events fairly, support open and fair culture and maximize learning from errors [ 17 ]. However, it is apparent that irrespective of organizational effort in promoting a just and no-blame culture, the stigma persists with respect to speaking up about errors [ 18 ].
Patient safety incident reporting has become a common practice, but little is known about the feelings of those who commit or witness incidents. Despite the recent debate regarding the use of the term second victim, we are adopting this terminology throughout our research to analyse the consequences of MEs in terms of psychological responses from healthcare staff. Previous research into second victims has mainly been carried out in a single setting, but this study uses reported incidents at a national level drawing from a range of settings. Also, no previous studies, as far as we are aware, have focused only on Medication Administration Errors (MAEs). To our knowledge, none of these studies have used free-text descriptions of reported medication incidents to review the feelings and emotional responses associated with reporting nor text mining as an innovative method for such analysis.
The aim of this study was to investigate negative emotions expressed by healthcare staff in their reported MAE incidents along with the immediate responses they received from their seniors and colleagues after the incident.
A retrospective study using qualitative descriptive method and text-mining with an inductive content analysis of the incident data related to Medication Administration (MA) reported in England and Wales was done.
The data consists of MA incidents ( n = 72,390) retrieved from the National reporting and Learning System (NRLS) database based on inclusion criteria: (1) incidents reported to have occurred in England and Wales between 1 January and 31 December 2016, (2) medication incident, (3) administration/supply of medicine from a clinical area, and (4) acute National Health Services (NHS) trust (either specialist or non-specialist). The data included incident reports from all levels of healthcare staff ranging from student nurses to senior-level health professionals who were involved in and who have witnessed the MAE incidents.
Data were acquired from NHS England and NHS Improvement. NRLS is largely voluntary and is the only database that includes all types of patient safety incidents. This study used free-text descriptions of the incidents i.e., healthcare staffs’ descriptions of “what has happened?” or “when the incident occurred?” during the medication process.
First, negative emotional expressions associated with MAEs were defined using the literature and dictionaries (Oxford Learners’ Dictionary, Merriam-Websters’ Dictionary, and Cambridge Dictionary) to define synonyms of the negative emotional expressions (Table 1 ). Second, those expressions were searched from the free-text descriptions of the incidents which were specifically related to MA. For that, The SAS® Enterprise Miner 13.2 and its Text Miner tool were used. Multiple steps were followed for data analysis as described in Fig. 1 . SAS® Text Miner automatically processes the data using ‘text parsing’ i.e., converting unstructured text into a structured form. Text parsing includes tokenization (breaking text into words/terms), stemming (which chops off the end of words reducing words to their stem or root forms), and part-of text tagging (for each word, the algorithm decides whether it is a noun, verb, adjective, adverb, preposition and so on). ‘Text filtering’ was then used to reduce the total number of parsed terms and check the spellings. The English language was chosen for parsing and filtering the text. Using an interactive filter viewer, negative emotional expressions described in the free text were identified and the number of each expression was collected (See Supplementary file 1 ). For the next phase of the analysis, the most common expressions were chosen which are bolded in online-only material 2 (See Supplementary file 2 ).
Analysis process of medication administration incident reports’ free text descriptions
Expressions chosen for analysis were used as a search term in an interactive filter viewer. All the descriptions of the incidents that included those expressions (a total of 1861 incident reports) were collected and read through repeatedly. In the first phase of this analysis, the aim was to define who had experienced the emotional feeling. Most of negative emotions were expressed by patients or relatives (See Supplementary file 1 ). Those descriptions of incidents that included negative emotions expressed by healthcare staff and which were expressed in relation to MAEs ( n = 93) were then selected for further analysis.
Content analysis was used to analyze the data. The lead author followed an inductive content analysis where the researchers carefully read, organized, and integrated and formed categories, concepts, and themes by comparing the similarities and differences between the coded data [ 19 ]. The lead author read through the data repeatedly and during this process, identified the main theme which is: Emotional expressions of healthcare staff after MAEs. The data were organized into main themes and sub-themes. After the preliminary classification, a co-coder [the last author of this paper] participated in the analysis and read the classification structure and the related data independently. Once thematic saturation was achieved, both researchers analyzed the entire data corpus according to standard thematic analysis techniques [ 20 ]. All authors contributed to the final form of the analysis. Finally, direct quotes were used to support the findings.
We found 15 different types of negative emotional expressions used including worry, anxiety, annoyance, agitation, stress, unhappiness, distress, concern, anger, upset, shock, sorry, fault, depression, and frustration. These 15 different types of emotions were expressed 1,861 times in the incident reports (See Supplementary file 1 ).
Among those emotional expressions, 12 were exhibited by the healthcare staff and were mentioned 154 times. Only eight of those 12 expressions: worry, upset, agitation, faulty, sorry, concerned, stressed, and distress were expressed by healthcare staff in direct relation to MAEs, the frequency of expression here was 93 times. The data extraction process in presented as a flowchart in Fig. 2 .
Typology and frequency of emotional expressions
The key emotions revealed were further classified into four categories: (1) feeling of fear, (2) feeling of upset, (3) feeling of sadness, and (4) feeling of guilt (Table 2 ).
Healthcare staff described their feeling of fear regarding MAEs using four different synonyms i.e., distressed, concerned, stressed, and worried. Staff mentioned how fearful they were when they discovered their mistakes. Distress was revealed in three of the incident reports as expressions of fear of healthcare staff. Usually, MAE incidents were reported either by the error-makers themselves or by those witnessing their errors. One of the staff described the fear felt by her colleague (staff nurse) by reporting how distressed he was after he administered a medication through wrong route (intravenous instead of oral):
“ I was assessing a patient on Ward X when a staff nurse approached me extremely distressed and agitated. He then ran into the utility without explaining what the problem was. I followed him…nurses were present who proceeded to explain that the nurse who approached me had given a patient 2mls of Oramorph [liquid morphine that has to be given orally] intravenously …"
Healthcare staff also expressed the extreme pressure which acted as an important contextual trigger, driving intense the feelings of fear. Another emotion linked to fear was “concerned” which was expressed in 23 cases by healthcare staff after making an error. One of the healthcare staff reported an error (prescribed wrong strength), which the staff realized two hours later and became concerned about it:
" Prescribed TTA (to take away) of ‘Augmentin [Amoxicillin Clavulanate] Duo’125/31 8 ml TDS [three times a day]. As written, this would be a drug error-there is no 125/31 strength of …This was my error, which I realized and became concerned about 2 hours later …"
Stress was expressed in three cases by healthcare staff while reporting the incident; however, this emotion was expressed by staff not as their feelings after MAEs, but as the reason underlying MAEs. These kinds of explanations were found in many incident reports where healthcare staff accepted the error but eventually pointed towards other hidden causes behind the error:
" Gave Clexane [Enoxaparin] 60 mg to wrong patient. Ward extremely busy- heavy workload and was very stressed due to workload …"
Being “worried” was another expression of fear reported in 11 incident reports by healthcare staff. They were found to be worried about several situations such as the health of patient, degree of harm caused by error, associated legal procedures, and their professional career. One staff nurse was worried about the patients’ condition as he did not administer insulin dosage to one of his patients:
" Staff nurse came to me at the end of the shift and stated that he thought that the patients’ insulin was prescribed prn [whenever necessary] and had not given any…I explained he needed to inform the nurse in charge…he was very sincere and worried that he had not given this insulin …"
The feeling of being disturbed was expressed using two synonyms: upset and agitated. They addressed themselves as being upset in 24 incident reports following MAEs committed either by themselves or by their fellow staff. Healthcare staff reported the error made by fellow staff member and described the emotion of his/her colleague as:
" Nurse called me was very upset to explain that she had given wrong treatment to patient …"
Even near miss situations have caused healthcare staff to get emotionally disturbed. Even after apologizing with patient and family, healthcare staff felt upset thinking that if they were not aware of the near miss situation in time, patients’ condition would have been severe:
" SN asked me to do a syringe driver with her for a palliative patient…on drawing up the ketamine driver, myself and SN made a drug error in which we drew 5 times more ketamine than the required dose…The family and patient have been informed of the drug error we made and we gave our sincere apology for our faults…both myself and SN are very upset with the near miss situation and aware that things could have gone very differently …"
Healthcare staff expressed being agitated in two reports after discovering that they had committed MAEs, except in some situations, where staff though agitated denied their mistake by underestimating the severity of the error they made:
" Patient was discharged off the system by the nurse without confirming with medical team/pharmacy that patient was ready to go… Patient left without anti-sickness medication which the team had told her she could have…Nurse was evidently agitated that the incident was being reported and did not understand that she should check with the team before authorizing …"
Some reports revealed extreme negative emotions associated with feelings of upset such as being devastated and questioning one’s own professional competence. The use of such intense and traumatic language can reflect how much the healthcare staff were impacted and even emotionally wrecked after MAE. One healthcare staff after accidentally administering wrong dosage to the patient, reported that the error was entirely his/her own fault:
" Pt px 120 mg on gentamicin on EOMA, I accidentally gave 210 mg in error. This was entirely my fault …The checker confirmed what I had done. I am so devastated about this and really upset I’d made such a mistake…today was just hectic and I lost concentration ..."
Healthcare staff expressed their feeling of sadness at being sorry for the mistake they had made; it was one of the most common negative emotional expressions expressed in 13 cases. Most staff used this to express a sense of remorse after the error. After missing a dose of insulin for a patient, one healthcare staff expressed his/her sadness by stating that he/she is sorry about the incident:
" I am sorry to say that I missed one dose of insulin (at 22.30…) for one of my patients …"
Along with the feeling of sadness, one healthcare staff also mentioned about learning from the error and how he/she have accepted that she was wrong to assume things:
" I was sitting at the desk, staff nurse handed me a tray with intravenous antibiotics and said, here is one because I had given her patient drug chart, I assume it was patients’ medication. I did not take the drug chart with me to the patient and afterwards when staff nurse came with patients’ drug, I realized I have given the wrong drug. I was very upset as I have never done anything in this form before. I always take the drug chart with me to the patient. I am deeply sorry, and this is a massive learning curve for me, I hold my hand up it was wrong to assume this ."
Healthcare staff who had mentioned learning from the error was quite common in many incident reports. However, there were few cases where the staff did not understand the seriousness of the error she has caused:
"… I spoke to the student nurse about the seriousness of her actions, she said sorry; however, I did not feel she understood the seriousness of what she did …"
In 14 incident reporting cases, healthcare staff were aware of their mistakes and the consequences they might have. They expressed their guilt and identified themselves as being at fault and blaming themselves.
" IV flucloxacillin drawn up and checked by myself and staff nurse…administered drug however in error name band/ allergy band not checked. Realized immediately after administration that I had gone to the wrong patient and given the incorrect medication…conversation with senior staff nurse about error. Explained that the error was my fault completely…patient does not appear to have come to any harm …"
However, this emotion was not just expressed following the error, but also as another reason for error attribution. For example, in the report below, a staff member made an error, and blamed herself and phone reception for being muffled:
" I had to hand over two diabetic patients to the 5–8 pm. I rang Ward sister and confirmed this again later. However, patient was not reallocated, and insulin omitted…Ward sister apologized for yesterday missed patient…she said the reception to her phone was muffled and that it was her fault …"
Some of the healthcare staff while reporting their feelings behind MAE incidents also discussed regarding the immediate responses they received from their seniors and colleagues. Healthcare staff explained how their seniors and colleagues responded after they were informed about MAEs. These responses are categorized into two sub-categories: (1) Reassurance and support and (2) Guidance on what to do after an error.
In three incident reports, healthcare staff mentioned about the reassurance and positive support they received from their seniors and colleagues after the disclosure of MAEs, about how they tried to handle the situation very calmly without getting angry. This helped them to cope effectively without undue stress and burden. A nurse mentioned that she reassured one of her colleagues who was very disturbed after she gave the wrong medication to her patient:
" Staff nurse by mistake gave the patient wrong medication…. misread the information by being interrupted by a patient and member of staff…. I reassured the staff nurse as she was very upset …"
Even a little support and reassurance and few kind words during the time of MAEs can help the healthcare staff to cope up with the situation effectively. As one member remarked:
" Medication error – digoxin prescribed in two doses (125mcg and 62.5mcg) did not realize and administered…Immediately alerted sister in-charge of ward and contacted doctor. Doctor did not come to the ward but was happy that observations had been recorded…and told us not to worry …"
In 11 incident reports, healthcare staff mentioned about receiving advice from their seniors and colleagues regarding the right thing to do after making an error. They have been guided to observe the situation of the patient to ensure that no serious harm would be caused to them:
"… Administered the oramorph in an unlabeled syringe which was in the same tray as a 10ml flush…I discussed the situation with the medical registrar on call who advised me to monitor observations regularly …" "… I spoke to the nurse in charge after the error from the following shift who said that I should speak to the ward manager at the earliest opportunity which I did …"
Furthermore, in cases where healthcare staff neglected to document the incident, a colleague intervened to guide the staff member to follow the protocol. As one staff member described:
"… I discussed the incident with a colleague shortly afterwards. However, I neglected to escalate and correctly document the incident…The aforementioned colleague has since approached me to discuss the incident, further to this I approached and discussed the incident with my ward manager …"
Our study identified four categories of negative emotions expressed in incident reports: feelings of fear, disturbed, sadness, and guilt with various sub-categories. In addition, this study also captured the immediate responses received by healthcare staff after they informed their seniors and colleagues about MAEs including the reassurance, support, and guidance on what to do after an error. Incident reporting by healthcare staff in this study indicated that unintentional harm caused due to MAEs and even near misses can affect the healthcare staff involved in error emotionally, increasing their risk of becoming the second victim of MAEs, confirming previous research [ 9 , 21 ].
A major finding of this study was the negative emotions experienced by healthcare staff after MAEs. Healthcare staff in this study expressed their fear while reporting incidents by using negative emotions such as stressed, distressed, concerned, and worried. They not only blamed themselves for these mistakes, but also considered other additional explanations which, they perceived as causing the error. These kinds of emotions can be related to staff members’ narration of fear and anxiety for patients’ well-being and for their own professional careers [ 22 ]. Similarly, feelings of being disturbed expressed as being upset and agitated were widely mentioned in incident reports. Identical reasons such as realization of the error and thoughts of the possible seriousness of the error and associated issues lay behind emotions. Further, feeling of sadness expressed as being sorry for the mistake made was another most common emotional expression. Also, healthcare staff felt a deep burden of responsibility for their actions. Feelings of being guilty or at fault is one of the risk factors for healthcare staff for becoming the second victim of MEs. It can also cause loss of self-esteem and inculcate a sense of failure and hopelessness. In a similar study by Treiber & Jones [ 22 ], nurses, upon committing even minor errors, expressed raw and painful emotions, regardless of the degree of harm. Nurses can often recall the details of the error and what they felt at that time [ 22 ]. While the lack of any apparent linkage between emotional response and degree of patient harm might appear counter intuitive, one possible explanation might be that healthcare professionals are not well enough supported by their organizations to cope with any form of negative experience. Thus, those affected might develop strong negative emotion [ 23 ].
Making an error might also have serious consequences for disrupting the personal and professional lives of staff, causing personal and moral distress, and affecting the quality and safety of patient care [ 23 ]. It is crucial to pay attention to these emotional expressions as incidents that are sensitive and make an impact, are often remembered, and reflected in the attempt to prevent recurrence. On the other hand, these incidents can unintentionally impose a mental burden on healthcare staff making them second victim [ 2 ]. Our findings confirms that MAEs can generate negative feelings in healthcare staff associated with it, which can endure long beyond the immediate effect.
Research has confirmed a direct relationship between nurse staffing and missed patient care [ 24 , 25 ], revealing poor nurse staffing as a risk factor for MEs along with other organizational factors such as poor working conditions, distractions, and high workload [ 26 ]. Similarly, in this study, reporters mentioned their own actions as a trigger for MAEs along with the above-mentioned factors whereas some reporters explained organizational and environmental conditions and context surrounding the error as reasons to reduce blame. In the absence of support, self-blame seems to assume greater prominence. This can have long-term repercussions for maintaining emotional health and well-being, a major failure of workforce strategy, especially during the pandemic situations.
The current study also found other healthcare authorities responding in several ways after being informed about MAEs. Sometimes, staff may not know what to do after MEs, they might panic and lose control. Thus, adequate support from colleagues and seniors sensitive to these issues may prevent the error-makers from translating further into second victimhood of MEs. How the organization and related individuals responds is clearly linked to the emotional impact the error can have on the healthcare staff who made the error. Appropriate support and guidance from seniors and colleagues have been found to alleviate the suffering, while lack of support has increased their psychological burden [ 27 ]. Some of the healthcare professionals in our study also opted for consulting with their seniors: doctors, colleagues, and mentors after MAEs and reported about how they have received guidance and suggestions, which helped them to cope effectively. Emotional support plays a vital role in restoring faith and confidence among healthcare professionals in patient safety. Support from co-workers and healthcare institution helps the error-makers to retain a sense of control [ 2 ]. Reassurance from seniors and colleagues can also strengthen healthcare staff’s self-esteem and facilitate the correct reporting of MAEs. As is well known, only a fraction of incidents are reported thus deterring the improvement of patient safety with barriers identified as time pressure, fear of the consequences [ 28 ], poor institutional support, lack of feedback, a blame culture, and inadequate training [ 15 ]. Yet, we can still improve patient safety by identifying these barriers. Moreover, while some staff members perhaps too readily assumed responsibility for errors, as reflected in the prominence of self-blame, others demonstrated reluctance, which could be linked to fear of the consequences of MAEs. Furthermore, little is known about the dynamics and consequences of reporting-what prompts some to report and others not to do so. We demonstrate that the emotional expression of staff can be extremely distressing and negatively impact health and well-being of healthcare staff.
Our findings indicate that immediate negative feelings experienced by healthcare staff after making MAEs can have long-lasting impacts that stretch far beyond the event itself thus potentially traumatizing them and inducing ruminative thoughts, which trigger the memory. The short, medium, and long-term consequences of errors are unknown as yet but could contribute to burnout and other factors associated with intention to leave the profession. Indeed, a negative memory that will stay with them forever, if not handled accurately. They could potentially become second victims of an error, if unable to confront and deal with negative feelings associated with the error. One source of challenge could be stigma related to this making it difficult to continue to work after MAE. Our findings suggest appropriate guidance and support from fellow staff members could help healthcare staff to handle the situation effectively. Therefore, it should be paramount to tailor appropriate support from persons in-charge and colleagues and to promote an open culture where it is understood. Errors can impair mental health of those who are involved, hence, the system triggers surrounding such errors need to be understood and prevented. In addition, more detailed information about these emotions after incidents and their long-term consequences on emotional well-being should be studied in future.
The negative feelings expressed by healthcare staff after MAEs identified in this study could provide the basis for designing an intervention study to support emotionally affected staff in healthcare institutions. It could be helpful to design a support program which recognizes the importance of expressed emotion and its consequences for internationalizing a sense of self blame and victimhood and the long-term repercussions this might have for the mental health and well-being of the health workforce.
As far as we are aware, this is the first-time text-mining and content analysis have been used to identify negative emotions reported by healthcare staffs’ MAEs, derived from free text in a large national database. A text-mining approach was used for identifying reports that included emotional expressions, as manual data analysis would have been almost impossible for such a big data set and this approach has been recognized to be time-effective in analysing big-data regarding medication incidents (Härkänen et al., 2019). Further, the emotional expressions identified in this study are relatively rare. These descriptive data of emotional expressions nevertheless cast light on the issues related to MAEs. Furthermore, the researchers adhered to the Standards for Reporting Qualitative Research (SRQR) checklist (see the list in Supplementary file 3 ).
However, while analyzing the free-text descriptions, we may have missed some important expressions as this was a pilot methodology we were testing, subjective decisions were made. Similarly, it was very difficult to combine the synonyms of the word used to express the negative emotions which can give rise to ambiguities. For example, in many cases, one single word could either be a verb, or noun or an adjective i.e., words can have different implication [ 29 ]. On the contrary, this study sheds some light upon how important it is to write incident report and to identify the negative emotions of staff, to prevent further consequences from occurring, encourage reporting and put support mechanisms in place. Patient safety incident data is likely to contain some limitations, more specifically, reporting error and bias which will affect the number, type and temporality of reported incidents and data interpretation [ 30 ]. Since reporting is largely voluntary, there are some potential limitations of NRLS being a reliable indicator of exact number of incidents. Nevertheless, increasing number of incidents may reflect an improved reporting culture. Further, the methodology did not allow for the identification of any positive emotions that might have been expressed by healthcare staff when reporting MAE incidents, as only free-text descriptions which included negative emotions were analyzed .From the free text-descriptions, most of the reports were found to be from nurses, however, staff-specific generalizability and scope is limited due to lack of staff type identification in NRLS data i.e., ST01 [ 31 ]. This makes it difficult to precisely quantify the impact and potential benefits of this research.
A wide range of negative emotions was expressed by healthcare staff after reported MA incidents. However, the associated psychological trauma and low mood expressed by healthcare staff represent significant negative impacts underlying reported negative emotions. It is more likely that MAE incidents are under-reported, therefore problems could be much higher in terms of prevalence and magnitude. There was tremendous variation in reports of healthcare staff encountering with MAEs; some reacted in extremely negative ways, whereas the majority expressed little about their feelings. Although many of the incident reporters did not express their feelings in their reports, there is also the possibility of them being affected by the aftermath of MAEs. Several actions were taken by healthcare staff to help cope with the error: which included, seeking guidance, reassuring, and supporting each other. This calls for further efforts from healthcare organizations to support healthcare staff as a matter of routine when encouraging reporting. Though we do know little about the long-term consequences, from what we see in our data, the scarring effect could potentially be considerable. Therefore, support programs need to be co-designed but incentivize to reward reporting without imposing an emotional burden on already overburdened staff. This is vital for error reporting, safety, and ultimately prevention to flourish in the long run. First and foremost, the system needs to promote psychological safety for its users, which our research currently demonstrates.
Data supporting the findings of this study are made available from NRLS/NHS Improvement. However, restrictions apply to the availability of these data. For this current study, these data were used under license, therefore, are not publicly available. Data are however available if contacted to authors (MH, AMR, SM) upon reasonable request and with permission from NRLS/NHS Improvement.
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The authors want to thank the NHS England and the NHS Improvement Patient safety team for helping the authors through the data acquisition process and refining the data extraction.
This study has been partially supported from the grant received from Sairaanhoitajien Koulultussäätiö and from early-stage researcher position from the University of Eastern Finland for the first author.
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Department of Nursing Science, University of Eastern Finland, Yliopistonranta 1c, Kuopio, Finland
Sanu Mahat & Marja Härkänen
King’s College London: Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, James Clerk Maxwell Building, 57 Waterloo Road, SE1 8WA, London, UK
Anne Marie Rafferty
Department of Nursing Science, University of Eastern Finland, Kuopio, Yliopistonranta 1, 70210, Finland
Katri Vehviläinen-Julkunen
Kuopio University Hospital, Puijonlaaksontie 2, 70210, Kuopio, Finland
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SM conducted the analysis, but all authors (SM, AMR, KV-J, and MH) participated in interpretation of data and in drafting and revising the manuscript critically and gave final approval of the version to be submitted.
Correspondence to Sanu Mahat .
Ethics approval and consent to participate.
Data sharing agreement (Ref: 063.DSA.17) between NHS Improvement and King’s College London dated 22.08.2019 allowed us to use this data. As the data used for this study were voluntarily and anonymously submitted incident reports data (a register study), the need for seeking informed consent from the incident reporters was waived from the ethics committee. The King’s College London ethics committee (LRS-17/18-5150) gave ethical approval for this study in October 2017. Incident data used for this study did not comprise any personal or professional identifiers. Therefore, the anonymity and confidentiality of the data and the persons involved were fully ensured. Further, data handling was made confidential and ethical guidelines were followed.
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Additional file 1: supplementary file 1..
Number of incident reports with negative emotional expressions and description about the healthcare staffs’ feeling. Supplementary file 2. Number of negative emotional expressions related specifically to medication administration incident reports ( n =72,390). Supplementary file 3. SRQR checklist for reporting qualitative studies.
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Mahat, S., Rafferty, A.M., Vehviläinen-Julkunen, K. et al. Negative emotions experienced by healthcare staff following medication administration errors: a descriptive study using text-mining and content analysis of incident data. BMC Health Serv Res 22 , 1474 (2022). https://doi.org/10.1186/s12913-022-08818-1
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Received : 29 June 2022
Accepted : 09 November 2022
Published : 03 December 2022
DOI : https://doi.org/10.1186/s12913-022-08818-1
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Seton Hall Law School Legal Studies Research Paper Forthcoming
22 Pages Posted:
Seton Hall Law School
Date Written: May 29, 2024
Research on rapid developments in genetic reproductive technologies traditionally deals with the ethics of offspring selection. The scholarly debate mostly explored the "new eugenics" implications of selecting against embryos genetically found to have a disability. However, some have raised concerns about prospective parents with disabilities selecting for an embryo with the same disability. This essay is the first to examine evidence on the existence of selecting for disability and demonstrates that there is lack of evidence for such parental choices. This essay traces discussions on this matter to one single story published in the media in 2002 which reported on an American Deaf couple who chose a deaf sperm donor to have deaf children. The story inspired a moral panic leading to the enactment of legislation in the United Kingdom that bans prospective parents from selecting embryos with disabilities over embryos that do not. Despite the sensationalism of the story, the couple and their children live a happy and full life as part of Washington DC's large Deaf community. By foregrounding the UK legislation and its origin, this essay argues that regulation of genetic reproductive technologies should be based on evidence of an existing problem and not on a moral panic based on speculations. This essay also highlights how the regulation of prospective parents selecting for disability expresses problematic ableist messages about life with a disability. This discussion is a cautionary tale at a time when state legislators and courts are poised to intervene on the issue of reproductive rights.
Keywords: Genetics, Reproductive Technologies, Family Law, Health Law, Disability Law, Reproductive Rights, Bioethics, Comparative Health Law
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Revised on May 9, 2024. Ethical considerations in research are a set of principles that guide your research designs and practices. Scientists and researchers must always adhere to a certain code of conduct when collecting data from people. The goals of human research often include understanding real-life phenomena, studying effective treatments ...
Education in research ethics is can help people get a better understanding of ethical standards, policies, and issues and improve ethical judgment and decision making. Many of the deviations that occur in research may occur because researchers simply do not know or have never thought seriously about some of the ethical norms of research. For ...
NIH Clinical Center researchers published seven main principles to guide the conduct of ethical research: Social and clinical value. Scientific validity. Fair subject selection. Favorable risk-benefit ratio. Independent review. Informed consent. Respect for potential and enrolled subjects.
Reputable journals screen for ethics at submission—and inability to pass ethics checks is one of the most common reasons for rejection. Unfortunately, once a study has begun, it's often too late to secure the requisite ethical reviews and clearances. Learn how to prepare for publication success by ensuring your study meets all ethical requirements before work begins.
1.1 Research Design and Ethical Approval. In this chapter, we aim to guide you through some of the most important ethical issues you may encounter throughout the process of finalizing your research design and preparing it for the process of ethical approval.
Research ethics are the moral principles and practices that guide how researchers work with information (especially data/texts), human subjects, and animals. Since 1947, following the publication of the Nuremberg Code, governments (e.g., see Canada) and professional organizations (e.g., see American Psychological Association) have created ...
Research Ethics is defined here to be the ethics of the planning, conduct, and reporting of research. It is clear that research ethics should include: Protections of human and animal subjects. However, not all researchers use human or animal subjects, nor are the ethical dimensions of research confined solely to protections for research ...
Abstract. Published articles in scientific journals are a key method for knowledge-sharing. Researchers can face the pressures to publish and this can sometimes lead to a breach of ethical values, whether consciously or unconsciously. The prevention of such practices is achieved by the application of strict ethical guidelines applicable to ...
Research ethics are moral principles that need to be adhered to when conducting a research study as well as when writing a scientific article, with the prime aim of avoiding deception or intent to harm study's participants, the scientific community, and society. Practicing and adhering to research ethics is essential for personal integrity as ...
Abstract. This chapter outlines the aims for the handbook. A main aim is to be a first point of contact for contemporary information, issues, and challenges in the fields of research ethics and scientific integrity. It is aimed at researchers, reviewers, and policymakers to help them pursue the best ways forward in seeking ethics and integrity ...
Multiple examples of unethical research studies conducted in the past throughout the world have cast a significant historical shadow on research involving human subjects. Examples include the Tuskegee Syphilis Study from 1932 to 1972, Nazi medical experimentation in the 1930s and 1940s, and research conducted at the Willowbrook State School in the 1950s and 1960s.[1] As the aftermath of these ...
The research team. There are examples of researchers being intimidated because of the line of research they are in. The institution in which the research is conducted. salso suggest there are 4 main ethical concerns when conducting SSR: The research question or hypothesis. The treatment of individual participants.
4. Respect confidentiality and privacy. Upholding individuals' rights to confidentiality and privacy is a central tenet of every psychologist's work. However, many privacy issues are idiosyncratic to the research population, writes Susan Folkman, PhD, in "Ethics in Research with Human Participants" (APA, 2000).
Ethics are a guiding principle that shapes the conduct of researchers. It influences both the process of discovery and the implications and applications of scientific findings 1. Ethical considerations in research include, but are not limited to, the management of data, the responsible use of resources, respect for human rights, the treatment ...
Research using an experiment, a survey or an observational study can be an exciting way of investigating a topic or gathering data to help you answer a question. Anyone who carries out research must consider the ethics of what they are doing, including you as an extended project student. Research is all about exploring questions to which we do not
Researchers are expected to adhere to the principles of ethical research. The Belmont Report provides a broad framework for the ethics of research involving human subjects. Three basic ethical principles are identified: Respect for persons—requires that research subjects are not coerced into participating in a study and requires the protection of research subjects who have diminished autonomy.
What is Ethics in Research & Why is it Important? by David B. Resnik, J.D., Ph.D. When most people think of ethics (or morals), they think of rules for distinguishing between right and wrong, such as the Golden Rule ("Do unto others as you would have them do unto you"), a code of professional conduct like the
studies, typically call our "research participants"). Our field of communication. that refer to the guide-. studies also has its own ethical views, guidelines, and norms that are specific to. lines that are followed to ensure the protection of people (participants) the types of research we conduct, which we will discuss throughout this chapter.
The research ethics definition is to follow moral and professional codes throughout any research conducted, which can be in the collection of the research, the publication of the research, interviews, analysis and more. To break it down, it basically means being moral and professional throughout any research that you do. ...
Primary research involves collecting data about a given subject directly from the real world. This section includes information on what primary research is, how to get started, ethics involved with primary research and different types of research you can do. It includes details about interviews, surveys, observations, and analysis.
Research ethics provides guidelines for the responsible conduct of research. In addition, it educates and monitors scientists conducting research to ensure a high ethical standard. The following is a general summary of some ethical principles: Honesty: Honestly report data, results, methods and procedures, and publication status.
Advancing psychology to benefit society and improve lives. Find resources on research misconduct, publication ethics, protecting research participants, ethics of online research, and guidance from various agencies and organizations, such as the NIH.
If data is coming from another Institution or being collected at another Institution, that Institution must know and approve the use of the data for research purposes. IRB review may be required by the data providing Institution. If it is a transfer of biological materials, a Material Transfer Agreement (MTA) may be needed.
The American Psychological Association (APA) is a scientific and professional organization that represents psychologists in the United States. APA educates the public about psychology, behavioral science and mental health; promotes psychological science and practice; fosters the education and training of psychological scientists, practitioners and educators; advocates for psychological ...
The NASW Code of Ethics is a set of standards that guide the professional conduct of social workers. The 2021 update includes language that addresses the importance of professional self-care. Moreover, revisions to Cultural Competence standard provide more explicit guidance to social workers. All social workers should review the new text and ...
Introduction. Research includes a set of activities in which researchers use various structured methods to contribute to the development of knowledge, whether this knowledge is theoretical, fundamental, or applied (Drolet & Ruest, accepted).University research is carried out in a highly competitive environment that is characterized by ever-increasing demands (i.e., on time, productivity ...
There are some people who likes to do research out of pure curiosity. But these people need to be in academia. Their employer might not be having any ethics board (think of someone working in a small company). Or they could be unemployed people.
The American Nurses Association (ANA) Center for Ethics and Human Rights was established to help nurses navigate ethical and value conflicts, and life and death decisions, many of which are common to everyday practice. The Center develops policy designed to address issues in ethics and human rights at the state, national, and international levels.
Background Medication errors regardless of the degree of patient harm can have a negative emotional impact on the healthcare staff involved. The potential for self-victimization of healthcare staff following medication errors can add to the moral distress of healthcare staff. The stigma associated with errors and their disclosure often haunts healthcare professionals, leading them to question ...
Abstract. Research on rapid developments in genetic reproductive technologies traditionally deals with the ethics of offspring selection. The scholarly debate mostly explored the "new eugenics" implications of selecting against embryos genetically found to have a disability.