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Case Study: How Aggressively Should a Bank Pursue AI?
- Thomas H. Davenport
- George Westerman
A Malaysia-based CEO weighs the risks and potential benefits of turning a traditional bank into an AI-first institution.
Siti Rahman, the CEO of Malaysia-based NVF Bank, faces a pivotal decision. Her head of AI innovation, a recent recruit from Google, has a bold plan. It requires a substantial investment but aims to transform the traditional bank into an AI-first institution, substantially reducing head count and the number of branches. The bank’s CFO worries they are chasing the next hype cycle and cautions against valuing efficiency above all else. Siti must weigh the bank’s mixed history with AI, the resistance to losing the human touch in banking services, and the risks of falling behind in technology against the need for a prudent, incremental approach to innovation.
Two experts offer advice: Noemie Ellezam-Danielo, the chief digital and AI strategy at Société Générale, and Sastry Durvasula, the chief information and client services officer at TIAA.
Siti Rahman, the CEO of Malaysia-headquartered NVF Bank, hurried through the corridors of the university’s computer engineering department. She had directed her driver to the wrong building—thinking of her usual talent-recruitment appearances in the finance department—and now she was running late. As she approached the room, she could hear her head of AI innovation, Michael Lim, who had joined NVF from Google 18 months earlier, breaking the ice with the students. “You know, NVF used to stand for Never Very Fast,” he said to a few giggles. “But the bank is crawling into the 21st century.”
- Thomas H. Davenport is the President’s Distinguished Professor of Information Technology and Management at Babson College, a visiting scholar at the MIT Initiative on the Digital Economy, and a senior adviser to Deloitte’s AI practice. He is a coauthor of All-in on AI: How Smart Companies Win Big with Artificial Intelligence (Harvard Business Review Press, 2023).
- George Westerman is a senior lecturer at MIT Sloan School of Management and a coauthor of Leading Digital (HBR Press, 2014).
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MBA Class of December 2023
Welcome to Quantic! Here's the course syllabus for your program. It's strongly recommended that you follow the schedule below to complete your required lessons per week. In order to graduate and earn your degree, you must meet the course requirements as seen here .
Important Dates
- Starting Date: October 17, 2022
- ISDP Kickoff: October 24-30, 2022
- Winter Break: December 19 - January 1, 2023
- ISDP Check-in: May 1-7, 2023
- ISDP Industry Assessment: August 14-20, 2023
- ISDP Due Dates:
Written portion: due by November 26, 2023 by 11:59 p.m. PDT / UTC-7 hours
Presentation portion: due by December 10, 2023 by 11:59 p.m. PDT / UTC-7 hours
- Anticipated Graduation Date: December 27, 2023
Individual concentration exam and case study due dates can be found in their respective sections below. Click on a concentration to expand into a week-by-week view.
Full Course Schedule
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Are you ready to take your strategy skills to the next level? Join me as I share my proven methods for acing a Quantic EMBA strategy case study question. Fro...
Strategy Individual Case Study Presentation. The final project involved a presentation analyzing a company's strategic direction and determining a new one. Writeup and 15-minute presentation. ... Quantic estimates 5 hours a week for the program, which is much lower than a lot of MBA programs. Their active learning might play a role here, or ...
Valar's mobile-first, 12-month program is designed for professionals who wish to expedite and amplify their success while collaborating with exceptional classmates in case studies. Cutting-edge strategy and leadership courses are paired with business fundamentals in a collaborative, flexible format. CAREER STAGE Mid Career. CLASS SIZE 150 - 200.
1. Executive Summary Introduction: Managed by Q is an office cleaning start-up company that provides a management platform for cleaning, maintenance as well as office- supplies refilling services. With its successful expansion from New York to Chicago and San Francisco, Q needs to determine its growth and expansion strategy for the next 5 years. This report analyzes the competitive advantages ...
Strategy Case Study Execution Plan The Balanced Scorecard (BSC) in Table 5: outlines the proposed strategic objectives, key performance indicators (KPIs), targets and initiatives for Managed by Q's work plan for the next 5 years. The below-mentioned KPIs would be tracked continuously and reported at least on a quarterly basis to evaluate whether it is meeting its objectives and to guide ...
Strategy Case Study Table 2: Mapping of Managed by Q's Resources to the VRIO framework Valuable Rare Costly to Imitate Exploitable by the Organisation Tangible There are strong financials with a total of $17.4M raised by Series A closing in June 2015 since Q's launch. With Q Knowledge, which is a centralized digital repository of company policies, processes, procedures which is costly to ...
Godrej Properties Limited (GPL) Case Study - Read online for free. Quantic Executive MBA, EMBA-50 (Class of March 2024). Strategy Group Project, Group-106. Waqas Bin Younus Awan, Faheem Khan.
Quantic is a pioneer in technology-driven instructional design. Our award-winning interactive software represents the core of the Executive MBA curriculum. Our team of writers, editors and developers work with leading professors from top business schools to bring the traditional MBA to life, with bite-size lessons and individualized feedback.
Your performance on this SmartCase lesson will count toward your final grade. Take your time and answer carefully. Leverage the core principles of strategic analysis to evaluate a business's competitors, industry, and resources.
Video recording of presentation as part of Strategy Case Study with Quantic EMBa. Solutions . Video marketing. Power your marketing strategy with perfectly branded videos to drive better ROI. Event marketing. Host virtual events and webinars to increase engagement and generate leads. Employee communication. Inspire employees with compelling ...
Strategy Exam Last day to begin exam: October 8, 11:59 p.m. PT / UTC-7 hours : Week 40: October 9 : Strategy Case Study Project (group) Week 41: October 16 : Strategy Case Study Project Strategy Project due by October 22, 11:59 p.m. PDT / UTC-7 hours : Week 42: October 23 : ISDP Industry Assessment
Strategic Frameworks Implementing Strategy : Week 33: December 4 : Strategy Exam Week Last day to begin exam: December 10, 11:59 p.m. PT / UTC-7 hours : Week 34: December 11 : Strategy Case Study Project (group project) Week 35: December 18 : Strategy Project due. Submit your Strategy project by December 24, 11:59 p.m. PT / UTC-7 hours: Week 36 ...
Strategy III: International Strategy Balanced Scorecard : Week 39: October 2 : Strategy Exam Week Last day to begin exam: October 8, 11:59 p.m. PT / UTC-7 hours : Week 40: October 9 : Strategy Case Study Project (group project) Week 41: October 16 : Strategy Project due. Submit your Strategy project by October 22, 11:59 p.m. PT / UTC-7 hours
This case study presents a strategic implication of weakening currency (GBP) for UK-based Brompton Bicycles. The presentation focuses on markets where the pr...
View Quantic Strategy Case Study #1 - Managed By Q's Corporate Philosophy.docx from STRATEGY 1243 at National University of Singapore. Analysis of Managed by Q's Competitive Advantages Part I:
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Valar Institute at Quantic School of Business and Technology offers a modern Executive MBA in Strategic Leadership that's empowering professionals to take the lead. ... Students hone real-world leadership skills by working together on case studies and collaborative group assignments throughout the program, including a final capstone project. ...
Quantic Strategy Case Managed by Q Prepared by: Kong Yu Ning Scope • Background of Q • Influence of Q's Corporate Philosophy on. AI Homework Help. ... View Quantic Strategy Case Study #1 - VRIO.docx from STRATEGY 1243 at National Universi... Strategy Project.docx. United States International University (USIU - Africa)
Strategic Frameworks Implementing Strategy : Week 33: October 16 : Strategy Exam Week Last day to begin exam: October 22, 11:59 p.m. PT / UTC-7 hours : Week 34: October 23 : Strategy Case Study Project (group project) Week 35: October 30 : Strategy Project due. Submit your Strategy project by November 5, 11:59 p.m. PT / UTC-7 hours
A set of future focussed strategies designed to deliver incremental growth over the next three to five years. Tailored strategies designed to reflect the different shopper mission and mindset by channel. We can help you solve commercial growth problems. Get in touch…. Category Strategy - Case Study - Nestle Waters and The Quantic Group.
View Quantic Strategy Case Study.pdf from MANAGEMENT 143A at Warsaw School of Economics. Strategy Case Study Presentation Klaudia Jabłońska EMBA Class of July 2022 Question to be responded Preparing
Anuj Shrestha. Summary. Siti Rahman, the CEO of Malaysia-based NVF Bank, faces a pivotal decision. Her head of AI innovation, a recent recruit from Google, has a bold plan. It requires a ...
Strategy III: International Strategy : Week 40: May 15 : Innovation Fundamentals Balanced Scorecard : Week 41: May 22 : Strategy Exam Last day to begin exam: May 28, 11:59 p.m. PT / UTC-7 hours : Week 42: May 29 : Strategy Case Study Project (group) Week 43: June 5 : Strategy Case Study Project Strategy Project due by June 11, 11:59 p.m. PDT ...
Strategy III: International Strategy : Week 40: July 17 : Innovation Fundamentals Balanced Scorecard : Week 41: July 24 : Strategy Exam Last day to begin exam: July 30 11:59 p.m. PT / UTC-7 hours : Week 42: July 31 : Strategy Case Study Project (group) Week 43: August 7 : Strategy Case Study Project Strategy Project due by August 13, 11:59 p.m ...