ux design website case study

11 Inspiring UX Case Studies That Every Designer Should Study

A UX case study is a sort of detailed overview of a designer's work. They are often part of a UX designer's portfolio and showcase the designer's skill in managing tasks and problems. From a recruiter's perspective, such a UX portfolio shows the skill, insights, knowledge, and talent of the designer.

Therefore, UX case studies play an important role in the recruitment and demand for designers.

What Makes a Powerful Case Study

Building a UX case study includes showing the design process through compelling stories. They will use plain language to demonstrate how they handled key design issues, offering a comprehensive view of their process. Well done case studies often include:

• A  problem statement and solutions with real applications.
• Relevant numbers, data, or testimonials to demonstrate the work and efforts.
• A story that directly connects the problem to the solution.

Any competent UX professional will know that creating a stunning UX case study is about the little details.

11 Best UX Case Studies for Designers

The best way to understand what a good case study looks like is to go over other examples. Each of these UX case study examples shows a designer's insights, basic skills, and other designers' lessons learned through their experience.

1. Promo.com web editor

For this video-creation platform , UX designer Sascha was brought on to revamp v2.0, adding new features that could work alongside the existing UX design. The point was to work on interface details that would help create a user friendly platform, and that users could find simple enough to use.

User personas mapped by the UX designer revealed the most common confusion to be the process of inserting particular features into the video, such as subtitles. The designer's goal, therefore, was to create a platform with improved editor controls.

The designer then used a common text-editor layout to include top and side navigation bars that made it easy to access and implement text editing.

Key Learnings from Promo.com

This case study focuses on addressing a particular problem that customers were currently facing. Its main theme is to show a problem, and how the product designer addressed this problem. Its strength points include:

• clearly highlighting the problem (i.e. inaccessible and limited video-text editor options)
• conduction research to understand the nature of the problem and the kind of solutions customers want
• implementing research insights into the redesign to create a platform that actively served customer needs

2. Productivity tracker app

The main concept behind this UX case study is to address a pre-existing problem through the design of the app. Immediately from the start, the study highlights a common pain point among users: that of a lack of productivity due to device usage.

This UX case study example addressed some of the main problems within existing productivity apps included:a poor UI and UX that made navigation difficult

• a poorly-built information architecture
• limited functions on the mobile application

Key Learnings from the Productivity app case study

The case study highlights the simple design process that was then used to build the app. Wireframes were created, a moldboard developed, and finally, individual pages of the app were designed in line with the initial goals.

3. Postmates Unlimited

This case study clearly identifies the improvements made to the Postmates app in a simple overview before jumping into greater detail. The redesign goal, which it achieved, was to improve the experience and other interface details of the app.

The problems identified included:

• usability that led to high support ticket volume.
• technical app infrastructure issues that prevented scalability.
• lack of efficient product management, such as batching orders.

A UX research course can help understand the kind of research needed for a case study. The app redesign involved bringing couriers in and running usability testing on improvements. The final model, therefore, had input from real users on what worked and what caused issues.

Key Learnings from Postmates

The Postmates redesign works as a great UX case study for the simple way it approaches problem-solving. Following an overview of the work, it addresses the problems faced by users of the app. It then establishes research processes and highlights how changes were made to reduce these issues.

4. TV Guide

Addressing the fragmentation of content across channels, this case study sought to redesign how people consume media. The key problems identified included:

• the overabundance of content across various TV and streaming platforms
• the difficulty in discovering and managing content across all platforms

To deliver on the key goals of content personalization, smart recommendations, and offering cross-platform content search, the design process included conducting interviews, surveys, and checking customer reviews.

The design of TV Guide enables users to get custom recommendations sourced from friends' and family's watchlists.

Key Learnings from TV Guide

Like previous UX design case studies, this one tackled the issue head-on. Describing the research process, it goes into detail regarding the approach used by the UX designers to create the app. It takes readers on a journey, from identifying pain points, to testing solutions, and implementing the final version.

5. The FlexBox Inspector

Designer Victoria discusses how she developed the investigator tool for the Mozilla Firefox browser. Surveys into understanding the problems with the existing CSS Flexbox tool revealed a need for a user-friendly design. Interviews with a senior designer and other designers helped developers understand the features design-focused tools ought to have. A feature analysis revealed what most users look for in such tools.

The final result of the development process was a design that incorporated several new features, including:

• a new layout
• color-coded design
• multiple entry points to make workflow management efficient

Key Learnings from the Flexbox

This UX design case study starts with a clear goal, then addresses multiple user needs. It clearly defines the design process behind each feature developed by the time, and the reasoning for including that feature. To give a complete picture, it also discusses why certain features or processes were excluded.

6. The Current State of Checkouts

This Baymard UX design case study looks into the checkout process in over 70 e-commerce websites. Through competitive analysis, it isolates problem points in the UX design, which, if addressed, could improve the customer's checkout process.

The study found at least 31 common issues that were easily preventable. The study was designed and conducted on a large scale, over 12 years, to incorporate changing design patterns into the review.

Recommendations based on findings include:

• prominent guest checkout option
• simple password requirements
• specific delivery period
• price comparison tool for shipping vs store pickup

Key Learnings from Checkout Case Study

Each identified issue is backed up by data and research to highlight its importance. Further research backs up each recommendation made within the case study, with usability testing to support the idea. As far as UX case studies go, this one provides practical insight into an existing, widely used e-commerce feature, and offers practical solutions.

7. New York Times App

Using a creative illustration website, the designers proposed a landing page feature "Timely" that could counter the problems faced by the NYT app . Its major issues included too much irrelevant content, low usage, and undesirable coverage of content.

The goal behind Timely was to improve user incentives, build long-term loyalty, and encourage reading. Design mapping for the app covered:

• identifying the problem
• understanding audience needs
• creating wireframes
• designing and prototyping

The end result was an app that could help readers get notifications regarding news of interest at convenient moments (at breakfast, before bed). This encouraged interaction and improved readability with short-form articles.

Key Learnings from NYT App

The UX case study proposes a problem solution that works with an existing information architecture, instead adding custom graphics to the mobile app. It leads from a simple problem statement to discuss the project that could address these issues without changing was customers already loved.

UX case studies focused on redesign include the FitBit redesign, which started off by understanding personas and what users expect from a fitness tracker. Developing use cases and personas, Guerilla usability testing was employed to assess pain points.

These pain points were then ranked based on their importance to users and to app performance. They were addressed through:

• Highlighting essential parts and features of the app
• Changing easily missed icons to more recognizable icons
• relabelling tracking options to guide users better to its usage

Key Learnings from Fitbit

While the case study maps user experiences and offers solutions, it does not begin with an intensive research-based approach. The prototype is successful in testing, but problem factors are not identified with research-based statistics, meaning key factors could have been ignored.

9. Rating System UX

The designer behind the rating system UX redesign sought to solve issues with the 5-star rating system. Highlighted issues included:

• the lack of subjective accuracy of a 5-point rating system
• the issue of calculating the average of a zero-star rating
• average ratings are misleading

Better alternatives include:

• 5-star emoticon rating that relates the user experience
• Like/dislike buttons that make approval/disapproval simple

The final design incorporated both these styles to make full use of the rating system.

Key Learnings from Rating System UX

The UX case study stemmed from insight into the limitations of the existing rating system. The new design addressed old issues and incorporated better efficiencies.

The Intuit redesign was focused on making content readable, more engaging, and accessible. Looking into product personalization, the content was found to be lacking aesthetic value, as well as being hard to find. The goal was to create content that was easy to find, clear, and consistent.

The implemented solutions included:

• increased readability with increased body text and header spacing
• table of contents on the sidebar for easier navigation
• visible and prominent search bar
• illustrations and designs for pretty visuals

Key Learnings from Intuit

The Intuit case study approaches the problem from a practical point of view. It begins with isolating problems with the interface, in particular with the content. This is an example of a case study that breaks down problems into broader categories, and solves each problem with a practical solution.

This UX case study about a social platform tackles a commonly-faced problem from existing platforms. It addresses the issue of recognizing non-monetary user engagement, to help creators identify their user base.

The case study addresses the problem statement and establishes the design process (building wireframes and prototypes) as well as conducting user testing. The final result is to develop "Discover" pages, engaging layouts, and animated interactions to increase usability.

Key Learnings from Jambb

The study goes into detail regarding problem identification, then moves on to propose solutions that take into account the perspective of all stakeholders involved. It then explains why each design decision was made, and proves its efficacy through testing and prototyping.

Key Takeaways

Developing good UX case studies examples is as much about the details you include as the ones you leave out. Going over UX courses can give you a better understanding of what your case study should look like. A good case study should provide an overview of the problem, include numbers and statistics, and offer practical solutions that directly address the problem. The above-discussed UX case studies provide a good example of the dos and don'ts of a well-structured UX design case study that should be part of every UX portfolio .

Additional Resources

Check out these resources to learn more about UX case studies:

8 UX Case Studies to Read

UX Design Case Study

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20+ Outstanding UX/UI Design Case Studies

Discover an expertly curated collection of 20+ inspirational UX/UI design case studies that will empower you to create outstanding case studies for your own portfolio.

• Comprehensive end-to-end case studies covering research, ideation, design, testing, and conclusions.
• Perfect for designers building portfolios and looking for inspiration to create their own case studies.
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All case studies included in this collection are sourced from real designers' portfolios and are used for the purpose of learning and inspiration. The original authors retain all rights to their work.

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Top 22 Stunning UX Case Studies You Should Know in 2022

An immersive yet well-structured UX case study helps UX professionals show off their design talents in portfolio websites, and let them communicate better with employers, designers and others easily.

However, as a UX designer , how can you write a perfect UX case study to easily get hired or communicate with others better?

Mockplus has handpicked 22 of the best UX design case study examples in 2022 to help you get inspiration, improve your portfolios and make your own things with ease. A step-by-step guideline about how to create a UX case study is also followed.

What is a UX case study?

A UX case study tells the story of how you create a great website or app and, in particular, what you do to improve the UX of the site. UX designers—newbies and experts alike—will often share a case study on a portfolio website as a great way to get hired. Just like sending a resumé. 

So, it is a lot more than just a copy of everything you've done while designing the project. To really showcase your design talent and the breadth of your abilities, you need to make sure the following are all included:

• A full description of your role in the project;
• The biggest challenges you've faced;
• The solutions you've chosen, how you chose them and why;
• How you communicate and collaborate with others; and
• The outcomes and the lessons you’ve learned.  

To this, you should feel free to add any further information that you think would help you stand out from the crowd. 

It is also worth remembering that UX case studies are a good resource for UX design beginners to learn more practical design skills and to gain from the real experience of others in dealing deal with difficult or urgent problems.

22 Best UX case study examp le s you should learn

Whatever stage you’re at and whatever you are writing your case study for, these 22 top examples are bound to inspire you. 

1. Perfect Recipe -UX design for cooking and shopping

Designer s : Marina Yalanska and Vlad Taran

Case Study : Perfect Recipe

This is a mobile application that enables users to search for food recipes and to buy what they need to cook different dishes.

Why d id  we choose this  one?

This case study illustrates the entire UX design process is very simple, plain language. Many aspects of the process are included, along with some really inspirational ideas, such as product personalization, challenges and solutions, animated interactions, and other interface details.

Extra tips :

This example is from the Tubikstudio blog, which is very popular among designers. It regularly shares different branding, UI, and UX case studies. We would strongly recommend that you follow this blog to keep yourself up to date with the latest and most creative case studies.

View details

2. GnO Well Being - Branding, Web Desing & UX

Designer : Marina Yalanska and Olga Zakharyan

Case Study : GnO Well Being

This is a creative illustration website that presents and sells a weighted designer blanket that helps you get a good night’s sleep, the first step to good health and a better life.

Why d id  we choose this ?

This example is so much more than a great UX case study. In addition to the UX design , it gives you insight into many more key design issues, such as the logo, custom graphics, website pages, interactions and so on. There are many ideas here that you could copy for your own projects.

3. Splitwiser - UI/UX case redesign

Designer : Chethan KVS (a Product designer at Unacademy)

Case Study : Splitwise

This is a concept mobile app that enables users to track and split expenses with friends. The designer has also given it another name, "Splitwise." 

Why do we choose this ?

This case study shares the designer's insights into key design decisions, such as why he chose this product, why he decided to redesign the logo, how to improve the onboarding and other pages, how to optimize the user flow, how to balance all pages and functions, how to enhance UX through bottom bars, interactions, gestures, view modes, and more.

Everything is explained using intuitive images, earning it thousands of “likes”. This is a great example that is bound to help you write a stunning case study on redesigning UX.

This comes from a popular media channel called "UX Planet" that regularly posts examples of the best and latest UX case studies from around the world. Another great place to keep you up to speed with the latest UX designs.

4. Deeplyapp.com - UX & visual improvements

Designer : Sladana Kozar

Case Study : Deeplyapp

This is a health and self-care website app that helps users maintain mental well-being with meditations and exercises. This case study talks you through the design process of creating a user-friendly mobile app.

This case study focuses on improvements to the UX and visual features of this mobile app. Many aspects are included to help you understand it better, such as the design background, what to build, UI flow diagram, discoverability design, visual balance, and much more. A full set of app interfaces are presented for you to study as well.

You can also check out its Part 1 post for more details.

5. Talent Envoy - improving the recruitment process 

Designer : Enes Aktaş (Experienced UX designer)

Case Study : Talent Envoy

Talent Envoy is an intelligent job assistant that helps users find their ideal job and get to all the way to signing a contract faster and more easily.

This case study firstly points out the biggest challenges and problems faced by job-seekers—the shortage of US recruitment markets. It then talks to you through the detail of how the designers optimized the recruitment process. You will also find information on the user research process, the UI flowchart design, the related wireframe and Sketch designs, the main page design, and more. 

All the details have clear explanations and they offer a great example of how to use user research to solve problems and improve UI interfaces.

This one comes from another hot media channel called "Muzli" which shares the latest ideas, designs, and interactions about websites or website apps from all over the world. Don’t miss out on this site if you want to stay ahead of the curve. 

6. My Car Parking - UI/UX case study

Designer : Johny Vino (Experienced UX and interaction designer)

Case Study : My Car Parking

This is a mobile app that can help people get parking slots easily even when they travel beyond their normal routes. 

This is a masterclass in how to write a case study that is simple, well-structured, and easy to understand. Many intuitive lists and images are used to explain the design ideas and processes. 

It has received “claps” from over seven and a half thousand people and   is a perfect example of how to write a well-structured and easy-to-understand case study.

7. Parking Finder App - UI/UX case study

Designer : Soumitro Sobuj

Case Study : Parking Finder App

This is another concept mobile app that makes it easy for users to find parking slots even in big or overcrowded cities.

This case study is beautifully presented and gives a good presentation of the whole design process. It covers nearly all the issues that a textbook UX case study should have, such as problems and solutions, user-centered design, design strategy, user flow, information architecture , interface wireframes and visual designs, and much more besides. 

It is one of the best examples we have found of a case study that really teaches you how to write the perfect UX case study.

8. Pasion Del Cielo - coffee ordering experience

Designer : Jonathan Montalvo (Senior Designer, Branding, UXUI )

Case Study : Pasión del Cielo

This is a concept project about a real local coffee shop in Miami.

This case study demonstrates effective ways to engage users with the Pasión brand and how a site can make it as easy as possible to turn page views into coffee sales. 

There is a lot of analysis included to explain the entire design process, such as analyzing the competition, feature analysis, brand and interface improvements, and much more. Most important of all, many user personas have been created to evaluate and enhance the UX.

This is a good example to check for anyone looking to improve their own UX case study. Above all, it shows what can be done with rich images, bright colors, clear layouts, and well-crafted personas.

9. Workaway App - UX redesign

Designer : Rocket Pix (UXUI, web designer )

Case Study : Workaway App

This is a mobile app that provides international hospitality services; it helps users to contact each other to organize homestays and cultural exchanges.

This UX design case study explains how the designer redesigned the Workaway App to make it easier for users. Many intuitive charts (pie charts, flow charts, line charts), cards, and images are used to illustrate the ideas.

It is simple and easy to follow, and also a good example of how to create an intuitive case study with charts and cards.

10. Receipe App - UI/UX design process

Designer : Dorothea Niederee (UX, UI designer   )

Case Study : Recipe App

This is a food app design offering inspirational recipes for anyone who wants to eat healthier.

This case study gives a clear demonstration of the entire UI/UX design process. Three user personas are defined to present different users' needs. Some colors, typography, and UI elements are also shared.

This is a good example of how to define a detailed user persona in your UX case study.

11. Hobbfyy - a social and discovery app UX design

Designer : Mustafa Aljaburi (UX, UI designer   )

Case Study : Hobbfyy

This is a social and discovery app that makes it quick and easy to get everything you need for your hobbies.

This case study aims to show how to develop a site that will provide its users with solutions, in this case to get what they need for their hobbies. Beautiful images, a storytelling style, and special layouts are used to explain everything.

12. Bee Better - habit tracker app UX case study

Designer :   Anastasiia Mysliuk (UX, UI designer   )

Case Study : Bee Better

This is a habit tracker app that makes it easy for you to develop new useful habits.

This case study aims to solve problems associated with how we form and develop habits. It helps users find solutions and make habit formation more interesting; it motivates them to maintain their useful new habits. Many aspects of design, such as problems, solutions, the design process, discovery and research, user journey map, prototypes, and much more are illustrated and explained in simple language.

This would be a good example to follow if you are looking to create an easy-to-understand UX case study.

13.Sit My Pet - pet sitting app UX case study

Designer : Aiman Fakia (UX, UI, visual designer )

Case Study : Sit My Pet

This is a pet-setting app that provides pet owners with a digital service that helps them connect with pet sitters.

This UX case study describes a site that aims to make pet sitting more easily accessible for pet owners. It analyzes both its users and its competitors very well. The way solutions are evaluated, the user stories, and other related aspects are followed in detail to give you a better understanding of the project as a whole.

This is a good example of how to develop a UX design based on user needs.

14. Groad - food ordering system UX case study

Designer : Phap (UI designer )

Case Study : Groad

This is a food ordering app offering food delivery services from stores, restaurants, cafés, fast food bars, and others. 

This UX case study uses beautiful illustrations and colors to explain the entire design process. As well as the usual parts of the design process—UI flow chart, UI showcasing—the related logo and icon designs, typography, and other aspects are included. This is a good example if you are looking to learn how to create an immersive case study with beautiful illustrations and colors.

15. iOS VS Android UI/UX Case Study

Designer : Johanna Rüthers

Case Study : Econsy

Here is another concept app that helps people live more sustainably by using a scanning process to give them information about the ecological and social impact of products they are thinking of buying. 

This case study explains the differences in the mobile app’s appearance when it is applied on the Human Interface Guidelines (IOS) and Material Design Guidelines (Android). This will help you to create an app that works well on both Mac and Android devices.

More UI/UX case studies & designs:

16.Timo Bank - UI/UX Case Study

Timo Bank is a mobile banking app project produced by Leo Nguyen, a freelance designer and creative director. This case study aims to provide more intuitive transfer, payment, and money management solutions for mobile users.

This is a great example to consider if you are hoping to create a better banking app.

17. Endoberry Health App Design

Endoberry Health App Design provides useful solutions for women suffering from endometriosis. In turn, this gives doctors a better understanding of individual cases. The design challenges, solutions, and UI details are displayed and explained to illustrate the design project.

18. Job Portal App

Job Portal App has been specially made for designers and freelancers. This case study uses cute illustrations, simple words, and clear storytelling to explain how the designer worked out the ideal job hunting solutions for users.

19. Cafe Website - UI/UX Case Study

Café Website gives its users a great experience by making it quick and easy to order a coffee online. Many elegant page details are displayed.

20. Ping - the matchmaker app case study

Ping is a dating app that offers users a unique and effective way to find their perfect match. As you can see, its mascot is really cute and this case study will show you how a cute mascot can enhance the UX.

21. Hubba Mobile App - UI/UX Case Study

Hubba Mobile App is a B2B online marketplace where retailers can find and purchase unique products for their stores or shops. This case study aims to explain the process of creating a special mobile app for this online marketplace. It offers a beautiful and clear presentation of the entire UI/UX design process.

22. Music App - music for children

Music App shares the fancy UI and colors from a music app made for children. It is a good example that is sure to inspire you to create a distinctive children's app.

How do you create a UX case study?

If you are still not entirely sure how to go about creating a distinctive UX case study, here are a few simple steps to walk you through the entire process from start to finish:

Step  1.  Figure out your purpose

The final outcome will depend on what it is you are trying to achieve. So, before you start writing a UX design case, you should first figure out in detail what its purpose is. Ask yourself some basic questions:

• Is it for a job interview?
• Is it for improving your personal portfolio?
• Is it designed to show off your design talents on social media?
• Is it just created to practice your design skills?
• Is it made to share design experiences with other designers?

In short, figuring out your purpose and setting a goal can make the entire design process so much easier.

Step   2.   Plan or outline your case study

Whatever you want to do, it is always a good idea to start with a plan. When it comes to writing a UX case study, you should also outline your entire UX case study and decide on what sections you want to include.

For example, nowadays, a good UX design case study often covers:

• Overview : Start with a short paragraph that introduces your project.
• Challenges  and  goals : Explain the project background and point out the biggest challenges or problems you've encountered. Explain the goals you want to achieve and how you will overcome the challenges you have identified. 
• Roles  and  responsibilities : Tell readers what role you play in the project and the specific features of your role that will help create a better product.
• Design process : Introduce the entire design process in detail so that readers can see clearly what you have done to make life easier for users. Many employers check this part very carefully to see whether you have the basic skills and abilities they are looking for. So, never underestimate the importance of this section. 
• Solutions  and  outcomes : No matter what problems you have faced, the solutions and the final outcomes achieved are what really matters. So, always use this section to showcase your skills and achievements. 

You might also want to add further sections:

• User research :   Some full-stack designers also include this to give a more comprehensive view of their design skills.
• UI designs : Some experienced designers also display their relevant UIs, and UI flow, along with low- and high-fidelity prototypes to enrich the content.

Of course, if you are a newbie, and you still have questions, why not go online and search for UX case study templates that you can study and follow.

Step 3.  Explain the design process clearly

As we've explained above, the design process is always one of the most important parts of a good UX case study. You should always introduce clearly as many of the relevant parts of the process as possible. For example: show how you and your team communicate and collaborate effectively; demonstrate how you have developed ideas to address user problems; explain how you and your team have dealt with emergencies or mishaps.  

You can also introduce the UX design tools that you have chosen to simplify the entire design process. Mockplus, is an online product design platform, enabled us to adapt quickly and effectively to working from home during the recent Coronavirus lockdown. Prototyping our designs, sharing ideas, working together in an effective team, taking the process from design to handoff, it all works smoothly with this single tool.

Step  4. Improve readability and visual appeal

The content should be the main focus of your case study—but not the only focus. To make the case study as good as possible, you also need to think about its readability and visual appeal. Here are some suggestions to follow:

• Explain everything as clearly as possible.
• Add images, illustrations, charts, cards, icons, and other visuals.
• Create a clear storytelling structure or layout.
• Choose an immersive color scheme.
• Add eye-catching animations and interactions.
• Use vivid video, audio, and other multimedia resources.

The final visual effect can be make-or-break for whether your UX case study is going to stand out from the crowd. You should always take it seriously.

Step   5. Summarize

Every UX case study can be a good chance to practice and improve your design skills. So, in your conclusion, don’t forget to analyze the entire process and summarize the outcomes. Always take a minute to figure out what lessons you should take away from the process, what tips should be remembered, what should be improved, and—most important—what your next steps are going to be.

UX case studies are one of the most essential parts of a UX designer's portfolio. The ability to write a well-structured UX case study is also one of the basic skills that a competent UX professional should have. So, UX case studies play a very important role in UX designer's life.

We hope our picks of the best UX design case studies along with our step-by-step guide will help you create a stunning UX case study.

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21 UX case studies to learn from in 2024

UX case studies are the heart of your design portfolio. They offer a peek into your design process, showcasing how you tackle challenges, your methods, and your results. For recruiters, these case studies serve as a metric for evaluating your skills, problem-solving abilities, and talent.

If you’re considering creating your own UX case study in 2024 but don’t know where to start, you’re in the right place. This article aims to inspire you with 21 carefully hand-picked UX case study examples, each offering valuable lessons.

But before we dive into these examples, let’s address a question that might be lingering: Is a UX case study truly worth the effort?

Is it worth creating a UX case study?

The short answer is yes.

Remember how in math class, showing your workings was even more important than getting the correct answer? UX case studies are like that for designers. They are more than just showcasing the final product (the polished website or app); they detail the steps taken to get there (the research, user testing, and design iterations). By showing your design process, you give potential employers or clients a peek into your thought process and problem-solving skills.

A well-laid-out case study has many benefits, including the following:

Building credibility

As case studies provide evidence of your expertise and past successes, they can build credibility and trust with potential employers or clients.

Educational value

By showing your design process, you provide valuable insights and learnings for other designers and stakeholders.

Differentiation

A compelling case study can leave a lasting impression on potential recruiters and clients, helping you stand out.

Iterative improvement

A case study is like a roadmap of each project, detailing the highs, lows, failures, and successes. This information allows you to identify areas for improvement, learn from mistakes, and refine your approach in subsequent projects.

Now that you know why a stand-out case study is so important, let’s look at 21 examples to help you get creative. The case studies will fall under five categories:

• Language learning app
• Learning app
• Travel agency app
• Intelly healthcare app
• Cox Automotive
• Swiftwash laundry
• Wayfaro trip planner
• New York Times app redesign
• Disney+ app redesign
• Fitbit redesign
• Ryanair app redesign
• Forbes app redesign
• Enhancing virtual teaching with Google Meet
• Airbnb’s global check-in tool
• Spotify home shortcuts
• AI-powered spatial banking for Apple Vision Pro
• Sage Express

In this section, we’ll explore case studies that take us through the complete design journey of creating a digital product from scratch.

1. Language learning app

If you’re a designer looking to get your foot in the door, this is one case study you need to check out. It’s so well detailed that it helped this designer land their first role as a UX designer:

Created by Christina Sa, this case study tackles the all-too-common struggle of learning a new language through a mobile app. It takes us through the process of designing a nontraditional learning app that focuses on building a habit by teaching the Korean language using Korean media such as K-pop, K-drama, and K-webtoon.

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Key takeaway

This case study shows how a structured design process, user-centered approach, and effective communication can help you stand out. The creator meticulously laid out their design process from the exploratory research phase to the final prototype, even detailing how the case study changed their view on the importance of a design process.

If you’re searching for a comprehensive case study that details every step of the design process, look no further. This one is for you:

This impressive case study by Finna Wang explores the creation of a fan-focused responsive platform for Jambb, an already existing social platform. The creator starts by identifying the problem and then defines the project scope before diving into the design process.

This case study shows us the importance of an iterative problem-solving approach. It identifies a problem (pre-problem statement), creates a solution, tests the solution, and then revises the problem statement based on the new findings.

3. Learning app

If you need a highly visual case study that takes you through every step of the design process in an engaging way, this one is for you:

This case study walks us through the design of a platform where users can find experts to explain complex topics to them in a simple and friendly manner. It starts by defining the scope of work, then progresses through research, user journeys, information architecture, user flow, initial design, and user testing, before presenting the final solution.

This case study demonstrates effective ways to keep readers engaged while taking them through the steps of a design process. By incorporating illustrations and data visualization, the designer communicates complex information in an engaging manner, without boring the readers.

If you’re in search of a case study that details the design process but is also visually appealing, you should give this one a look:

This case study by Orbix Studio takes us through the process of designing GiveHub, a fundraising app that helps users set up campaigns for causes they’re passionate about. It starts with an overview of the design process, then moves on to identifying the challenges and proposing solutions, before showing us how the solutions are brought to life.

This case study illustrates how a visually engaging design and clear organization can make your presentation easy to grasp.

5. Travel agency app

This case study is quite popular on Behance, and it’s easy to see why:

The case study takes us through the process of creating a travel app that lets users compare travel packages from various travel agencies or groups. The creators set out a clear problem statement, propose a solution, and then show us the step-by-step implementation process. The incorporation of data visualization tools makes this case study easy to digest.

This is another case study that shows the importance of using a clearly defined design process. Going by its popularity on Behance, you can tell that the step-by-step process breakdown was well worth the effort.

6. Intelly healthcare app

If you’re looking for a UX case study that explores the design journey for both mobile and desktop versions of an app, this is one you should check out:

This case study explores the process of creating Intelly, an app that transforms patient care with telemedicine, prescription management, and real-time tracking. The case study begins with a clear design goal, followed by a layout of existing problems and design opportunities. The final design is a mobile app for patients and a desktop app for doctors.

This case study highlights the importance of proactive problem-solving and creative thinking in the design process. The creators laid out some key problems, identified design opportunities in them, and effectively leveraged them to create an app.

7. Cox Automotive

If you prefer a results-oriented case study, you’ll love this one:

This case study delves into how Cox Automotive’s Manheim division, used LogRocket to optimize their customers’ digital experience for remote car auctions. It starts by highlighting the three key outcomes before giving us an executive summary of the case study. The rest of the case study takes us through the process of achieving the highlighted outcomes.

A key takeaway from this case study is the significance of using user data and feedback to enhance the digital experience continuously. Cox Automotive used LogRocket to identify and address user-reported issues, gain insights into customer behaviors, and make data-driven decisions to optimize their product.

These case studies are more focused on the visual aspects of the design process, teaching us a thing or two about presentation and delivery.

If you love a case study that scores high on aesthetics with vivid colors, cool illustrations, and fun animations, you need to check this one out:

This case study takes us on a visual journey of creating Rebank, a digital product aimed at revolutionizing the baking industry. It starts with the research process, moves on to branding and style, and then takes us through the different screens, explaining what each one offers.

This case study illustrates the value of thinking outside the box. Breaking away from the conventional design style of financial products makes it a stand-out case study.

9. Swiftwash Laundry

If you’re looking for a case study that prioritizes aesthetics and visual appeal, you should check this one out:

This case study by Orbix Studio gives us a peek into how they created Swiftwash, a laundry service app. It takes us through the steps involved in creating an intuitive, user-friendly, and visually appealing interface.

If there’s one thing to take away from this case study, it’s the value of presenting information in a straightforward manner. Besides being easy on the eye, this case study is also easy to digest. The creators lay out the problem and detail the steps taken to achieve a solution, in an easy-to-follow way, while maintaining a high visual appeal.

10. Wayfaro trip planner

If you’re looking for a concise case study with clean visuals, you should definitely check this one out:

This Behance case study takes us through the design of Wayfaro, a trip planner app that allows users to plan their itineraries for upcoming journeys. The creators dive straight into the visual design process, showing us aspects such as branding and user flow, and explaining the various features on each screen.

This case study shows us the power of an attractive presentation. Not only is the mobile app design visually appealing, but the design process is presented in a sleek and stylish manner.

App redesign

These case studies delve into the redesign of existing apps, offering valuable insights into presentation techniques and problem-solving approaches.

11. New York Times app redesign

If you’re looking for an app redesign case study that’s impactful yet concise, this one is for you:

This study details the creation of “Timely,” a design feature to address issues with the NYT app such as irrelevant content, low usage, and undesirable coverage. It takes us through the process of identifying the problem, understanding audience needs, creating wireframes, and prototyping.

This case study shows us that you don’t always need to overhaul the existing app when redesigning. It suggests a solution that fits into the current information setup, adding custom graphics to the mobile app. Starting with a simple problem statement, it proposes a solution to address the app’s issues without changing what customers already enjoy.

12. Disney+ app redesign

If you’re looking for an engaging case study that’s light on information, you should check out this one:

This case study by Andre Carioca dives right into giving the user interface a little facelift to make it more fun and engaging. By employing compelling storytelling and appealing visuals, the creator crafts a narrative that’s a delight to read.

Given how popular this case study is on Behance, you can tell that the designer did something right. It shows how injecting a little playfulness can elevate your case study and make it more delightful.

13. Fitbit redesign

If you want an in-depth case study that doesn’t bore you to sleep, this one is for you:

This case study by Stacey Wang takes us through the process of redesigning Fitbit, a wearable fitness tracker. The creator starts by understanding personas and what users expect from a fitness tracker.

Next was the development of use cases and personas. Through a series of guerrilla tests, they were able to identify user pain points. The redesign was centered around addressing these pain points.

This case study highlights the importance of clear organization and strong visual communication. The creator goes in-depth into the intricacies of redesigning the Fitbit app, highlighting every step, without boring the readers.

14. Ryanair app redesign

If you’re bored of the usual static case studies and need something more interactive, this app redesign is what you’re looking for:

This case study takes us through the process of giving the Ryanair app a fresh look. Besides the clean aesthetics and straightforward presentation, the incorporation of playful language and interactive elements makes this case study captivating.

This case study shows how adding a bit of interactivity to your presentation can elevate your work.

15. Forbes app redesign

This case study starts by explaining why the redesign was needed and dives deep into analyzing the current app. The creator then takes us through the research and ideation phases and shares their proposed solution. After testing the solution, they made iterations based on the results.

When it comes to redesigning an existing product, it’s a good idea to make a strong case for why the redesign was needed in the first place.

UX research

These case studies are centered around UX research, highlighting key research insights to enhance your design process.

16. Enhancing virtual teaching with Google Meet

This case study by Amanda Rosenburg, Head of User Experience Research, Google Classroom shows us how listening to user feedback can help make our products more useful and inclusive to users.

To improve the virtual teaching experience on Google Meet, the team spent a lot of time getting feedback from teachers. They then incorporated this feedback into the product design, resulting in new functionality like attendance taking, hand raising, waiting rooms, and polls. Not only did these new features improve the user experience for teachers and students, but they also created a better user experience for all Google Meet users.

When there isn’t room for extensive user research and you need to make quick improvements to the user experience, it’s best to go straight to your users for feedback.

17. Airbnb’s global check-in tool

This case study by Vibha Bamba, Design Lead on Airbnb’s Host Success team, shows us how observing user behaviors inspired the creation of a global check-in tool:

By observing interactions between guests and hosts, the Airbnb team discovered a design opportunity. This led to the creation of visual check-in guides for Airbnb guests, which they can access both offline and online.

There’s a lot to be learned from observing user behavior. Don’t limit yourself to insights obtained from periodic research. Instead, observe how people interact with your product in their daily lives. The insights obtained from such observations can help unlock ingenious design opportunities.

18. Spotify Home Shortcuts

This case study by Nhi Ngo, a Senior User Researcher at Spotify shows us the importance of a human perspective in a data-driven world:

When the Spotify team set out to develop and launch the ML-powered Shortcuts feature on the home tab, they hit a brick wall with the naming. A/B tests came back inconclusive. In the end, they had to go with the product designer’s suggestion of giving the feature a name that would create a more human and personal experience for users.

This led to the creation of a humanistic product feature that evoked joy in Spotify’s users and led to the incorporation of more time-based features in the model, making the content more time-sensitive for users.

Although data-driven research is powerful, it doesn’t hold all the answers. So in your quest to uncover answers through research, never lose sight of the all-important human perspective.

Artificial intelligence

The following case studies are centered around the design of AI-powered products.

19. AI-powered spatial banking for Apple Vision Pro

If you want to be wowed by a futuristic case study that merges artificial intelligence with spatial banking, you should check this out:

In this revolutionary case study, UXDA designers offer a sneak peek into the future with a banking experience powered by AI. They unveil their vision of AI-powered spatial banking on the visionOS platform, showcasing its features and their AI use cases.

This case study shows us the importance of pushing boundaries to create innovative experiences that cater to user needs and preferences.

20. Sage Express

If what you need is an AI case study that isn’t information-dense, this one is for you:

This case study by Arounda takes us through the design of Sage Express, an AI-powered data discovery tool that automatically extracts patterns, tendencies, and insights from data. It outlines the challenge, proposes a solution, and details the journey of bringing the proposed solution to life. But it doesn’t stop there: it also shows the actual results of the design using tangible metrics.

This case study underscores the importance of showing your outcomes in tangible form. You’ve worked hard on a project, but what were the actual results?

If you’re looking for a clean and well-structured AI case study, this will be helpful:

This case study takes us through the process of creating Delfi, an AI-driven banking financial report system. It details the entire design process from onboarding to prototype creation.

If there’s one thing to learn from this case study, it’s how a well-structured presentation can simplify complex information. Although the case study is heavy on financial data, the organized layout not only enhances visual appeal but also aids comprehension.

This article has shown you 21 powerful case study examples across various niches, each providing valuable insights into the design process. These case studies demonstrate the importance of showcasing the design journey, not just the final polished product.

When creating your own case study, remember to walk your users through the design process, the challenges you faced, and your solutions. This gives potential recruiters and clients a glimpse of your creativity and problem-solving skills.

And finally, don’t forget to add that human touch. Let your personality shine through and don’t be afraid to inject a little playfulness and storytelling where appropriate. By doing so, you can craft a case study that leaves a lasting impression on your audience.

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15 excellent ux case studies every creative should read.

• By Sandra Boicheva
• October 21st, 2021

In a previous article, we talked about UX portfolios and how they carefully craft a story of how designers work. Interestingly enough, recruiters decide if a UX freelance designer or an agency is a good match within 5 minutes into the portfolio . In order to persuade these recruiters, the portfolio needs to present an appealing story that showcases the skill, the thought process, and the choices taken for key parts of the designs. With this in mind, today we’ll talk about UX case studies and give 15 excellent examples of case studies with compelling stories.

The Storytelling Approach in UX Case Studies

An essential part of the portfolio of a UX designer is the case studies that pack a showcase of the designer’s skills, way of thinking, insights in the form of compelling stories. These case studies are often the selling point as recruiters look for freelancers and agencies who can communicate their ideas through design and explain themselves in a clear and appealing way. So how does this work?

Photography by Alvaro Reyes

Just like with every other story, UX case studies also start with an introduction, have a middle, and end with a conclusion .

• Introduction: This UX case study example starts with a design brief and presents the main challenges and requirements. In short, the UX designer presents the problem, their solution, and their role.
• Middle: The actual story of the case study example explains the design process and the techniques used. This usually starts with obstacles, design thinking, research, and unexpected challenges. All these elements lead to the best part of the story: the action part. It is where the story unveils the designer’s insights, ideas, choices, testing, and decisions.
• Conclusion: The final reveal shows the results and gives space for reflection where the designer explains what they’ve learned, and what they’ve achieved.

Now as we gave you the introduction, let’s get to the main storyline and enjoy 15 UX case studies that tell a compelling story.

1. Car Dealer Website for Mercedes-Benz Ukraine by Fulcrum

This case study is a pure pleasure to read. It’s well-structured, easy to read, and still features all the relevant information one needs to understand the project. As the previous client’s website was based on the official Mercedes Benz template, Fulcrum had to develop an appealing and functional website that would require less time to maintain, be more user-friendly, and increase user trust.

• Intro: Starts with a summary of the task.
• Problem: Lists the reasons why the website needs a redesign.
• Project Goals: Lists the 4 main goals with quick summaries.
• Project: Showcases different elements of the website with desktop and mobile comparison.
• Functionality: Explains how the website functionality helps clients to find, and order spare parts within minutes.
• Admin Panel: Lists how the new admin panel helps the client customize without external help.
• Elements: Grid, fonts, colors.
• Tech Stack: Shows the tools used for the backend, mobile, admin panel, and cloud.
• Client review: The case study ends with a 5-star review by the marketing director of Mercedes Benz Ukraine, Olga Belova.

This case study is an example of a detailed but easy to scan and read story from top to bottom, featuring all relevant information and ending on the highest note: the client’s review.

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2. Galaxy Z Flips 5G Website by DFY

This is a big project that covers every aspect of the website, including the UX strategy. The creative studio aimed to fully illustrate and demonstrate the significant upgrades over previous models and to enable two-way communication with the customers through an interactive experience.

• Intro: Summary of the project and roles.
• Interactive Experience: The main project goal.
• Demonstration: Explains the decision to feature 360-degree views and hands-on videos instead of technical terms.
• Screens: Includes high-quality screenshots of significant pages and features.
• Ecosystem: Highlight a page with easy navigation across different products as a marketing decision that makes cross-selling seamless.
• Essentials: Showcases a slider of all products with key features that provide ample information.
• Showroom: Interactive experience that helps the user “play around” with the product.
• Credits: As a conclusion, DFY features the stakeholders involved.

A strong presentation of a very ambitious project. It keeps the case study visual while still providing enough insight into the thought process and the most important decisions.

3. Jambb Social Platform by Finna Wang

Here we have a beautiful case study for a platform that aims to help creators grow their communities by recognizing and rewarding their base of supporters. It tackles a curious problem that 99% of fans who contribute in non-monetary ways don’t get the same content, access, and recognition they deserve. This means the creators need a way to identify their fans across all social platforms to grow their business and give recognition. To get a clear picture of what the design has to accomplish, Finna Wang conducted stakeholder interviews with the majority of the client’s team.

• Intro: Listing roles, dates, team, and used tools.
• Project Overview: The main concept and the reasons behind it.
• Exploration: What problem will the platform solve, preliminary research, and conclusions from the research.  The section includes the project scope and problem statement.
• Design Process: A thorough explanation of the discoveries and the exact steps.
• User Flows:  3 user flows based on common tasks that the target user/fan would do on the site.
• Design Studio: Visualization process with wireframes, sitemap, prototypes.
• Design Iterations: The designer highlights the iterations they were primary behind.
• Style Guide: Typography, colors, visual elements breakdown.
• Usability Testing: Beta site vs Figma prototype; usertesting.com, revised problem statement.
• Prototype: Features an accessible high fidelity prototype in Figma you can view.
• Takeaways: Conclusions.

An extremely detailed professionally made and well-structured UX case study. It goes a step further by listing specific conclusions from the conducted research and featuring an accessible Figma prototype.

4. Memento Media by Masha Keyhani

This case study is dedicated to a very interesting project for saving family stories. It aims to help users capture and record memories from their past. To do so, the design team performed user research and competitive analysis. The entire project took a 6-week sprint.

• Overview: Introducing the client and the purpose of the app.
• My Role: Explaining the roles of the designer and their team.
• Design Process: A brief introduction of the design process and the design toolkit
• Home: The purpose of the Homepage and the thought process behind it.
• Question Selection: The decision behind this screen.
• Recording Process: Building the recording feature and the decisions behind it.
• User research: a thorough guide with the main focuses, strategies, and competitor analysts, including interviews.
• Research Objectives: The designer gives the intent of their research, the demographics, synthesis, and usability testing insights.
• Propositions: Challenges and solutions
• User Flow: Altering the user flow based on testing and feedback.
• Wireframes: Sketches, Lo-Fi wireframing.
• Design System: Typography, colors, iconography, design elements.
• The Prototype: It shows a preview of the final screens.

This UX study case is very valuable for the insights it presents. The design features a detailed explanation of the thinking process, the research phase, analysts, and testing which could help other creatives take some good advice from it for their future research.

5. Perfect Recipes App by Tubik

Here we have a UX case study for designing a simple mobile app for cooking, recipes, and food shopping. It aims to step away from traditional recipe apps by creating something more universal for users who love cooking with extended functionality. The best idea behind it is finding recipes based on what supplies the user currently has at home.

• Intro: Introducing the concept and the team behind it.
•  Project: What they wanted to make and what features would make the app different than the competitors.
• UI design: The decisions behind the design.
• Personalization: Explaining how the app gives the user room for personalization and customizing the features according to their personal preferences.
• Recipe Cards and Engaging Photos: The decisions behind the visuals.
• Cook Now feature: Explaining the feature.
• Shopping List: Explaining the feature.
• Pantry feature:  The idea to sync up the app with AmazonGo services. This case study section features a video.
• Bottom Line: What the team learned.

This UX case study is a good example of how to present your concept if you have your own idea for an app. You could also check the interactive preview of the app here .

6. SAM App by Mike Wilson

The client is the Seattle Art Museum while the challenge is to provide engaging multimedia content for users as well as self-guided tours. Mile Wilson has to create an experience that will encourage repeat visits and increase events and exhibition attendance.

• Intro: Listing time for the project, team members, and roles.
• The Client: A brief introduction of Seattle Art Museum
• The Challenge: What the app needs to accomplish.
• Research and Planning: Explaining the process for gathering insights, distributing surveys, interviews, and identifying specific ways to streamline the museum experience.
• Sloane: Creating the primary persona. This includes age, bio, goals, skills, and frustrations.
• Designing the Solution: Here the case study features the results of their research, information architecture, user flows, early sketching, paper prototypes, and wireframes.
• Conclusion: Explaining the outcome, what the team would have done differently, what’s next, and the key takeaways.

What we can take as a valuable insight aside from the detailed research analysis, is the structure of the conclusion. Usually, most case studies give the outcome and preview screens. However, here we have a showcase of what the designer has learned from the project, what they would do differently, and how they can improve from the experience.

7. Elmenus Case Study

This is a case study by UX designers Marwa Kamaleldin, Mario Maged, Nehal Nehad, and Abanoub Yacoub for redesigning a platform with over 6K restaurants. It aims to help users on the territory of Egypt to find delivery and dine-out restaurants.

• Overview: What is the platform, why the platform is getting redesigned, what is the target audience. This section also includes the 6 steps of the team’s design process.
• User Journey Map: A scheme of user scenarios and expectations with all phases and actions.
• Heuristic Evaluation: Principles, issues, recommendations, and severity of the issues of the old design.
• First Usability Testing: Goals, audience, and tasks with new user scenarios and actions based on the heuristic evaluation. It features a smaller section that lists the most severe issues from usability for the old design.
• Business Strategy: A comprehensive scheme that links problems, objectives, customer segment, measurements of success, and KPIs.
• Solutions: Ideas to solve all 4 issues.
• Wireframes: 4 directions of wireframes.
• Styleguide: Colors, fonts, typeface, components, iconography, spacing method.
• Design: Screens of the different screens and interactions.
• Second Usability Testing: Updated personas, scenarios, and goals. The section also features before-and-after screenshots.
• Outcome: Did the team solve the problem or not.

A highly visual and perfectly structured plan and process for redesigning a website. The case study shows how the team discovers the issues with the old design and what decisions they made to fix these issues.

8. LinkedIn Recruiter Tool by Evelynma

A fresh weekend project exploring the recruiting space of LinkedIn to find a way to help make it easier for recruiters to connect with ideal candidates.

• Background Info: What made the designer do the project.
• Problem and Solution: A good analysis of the problem followed by the designer’s solution.
• Process: This section includes an analysis of interviewing 7 passive candidates, 1 active candidate, 3 recruiters, and 1 hiring manager. The designer also includes their journey map of the recruiting experience, a sketch of creating personas, and the final 3 personas.
• Storyboard and User Flow Diagrams: The winning scenario for Laura’s persona and user flow diagram.
• Sketches and Paper Prototypes: Sticky notes for paper prototypes for the mobile experience.
• Visual Design: Web and mobile final design following the original LinkedIn pattern.
• Outcome: Explaining the opportunity.

This is an excellent UX case study when it comes to personal UX design projects. creating a solution to a client’s problem aside, personal project concepts is definitely something future recruiters would love to see as it showcases the creativity of the designers even further.

9. Turbofan Engine Diagnostics by Havana Nguyen

The UX designer and their team had to redesign some legacy diagnostics software to modernize the software, facilitate data transfers from new hardware, and improve usability. They built the desktop and mobile app for iOS and Android.

• Problem: The case study explain the main problem and what the team had to do to solve it.
• My Role: As a lead UX designer on a complicated 18-month project, Havana Nguyen had a lot of work to do, summarized in a list of 5 main tasks.
• Unique Challenges: This section includes 4 main challenges that made the project so complex. ( Btw, there’s a photo of sketched wireframes literally written on the wall.)
• My Process: The section includes a description of the UX design process highlighted into 5 comprehensive points.
• Final Thoughts: What the designer has learned for 18 months.

The most impressive thing about this case study is that it manages to summarize and explain well an extremely complex project. There are no prototypes and app screens since it’s an exclusive app for the clients to use.

10. Databox by FireArt

A very interesting project for Firearts’s team to solve the real AL & ML challenges across a variety of different industries. The Databox project is about building scalable data pipeline infrastructure & deploy machine learning and artificial intelligence models.

• Overview: The introduction of the case study narrows down the project goal, the great challenge ahead, and the solution.
• How We Start: The necessary phases of the design process to get an understanding of a product.
• User Flow: The entire scheme from the entry point through a set of steps towards the final action of the product.
• Wireframes: A small selection of wireframe previews after testing different scenarios.
• Styleguide: Typography, colors, components.
• Visual Design: Screenshots in light and dark mode.

A short visual case study that summarizes the huge amount of work into a few sections.

11. Travel and Training by Nikitin Team

Here’s another short and sweet case study for an app with a complete and up-to-date directory of fitness organizations in detailed maps of world cities.

• Overview: Explaining the project.
• Map Screen : Outlining the search feature by categories.
• Profiles: Profile customization section.
• Fitness Clubs: Explaining the feature.
• Icons: A preview of the icons for the app.
• App in Action: A video of the user experience.

This case study has fewer sections, however, it’s very easy to read and comprehend.

12. Carna by Ozmo

Ozmo provides a highly visual case study for a mobile application and passing various complexities of courses. The main goal for the UX designer is to develop a design and recognizable visual corporate identity with elaborate illustrations.

• Intro: A visual project preview with a brief description of the goal and role.
• Identity: Colors, fonts, and logo.
• Wireframes: The thinking process.
• Interactions: Showcase of the main interactions with animated visuals.
• Conclusion: Preview of the final screens.

The case study is short and highly visual, easy to scan and comprehend. Even without enough insight and text copy, we can clearly understand the thought process behind and what the designer was working to accomplish.

13. An Approach to Digitization in Education by Moritz Oesterlau

This case study is for an online platform for challenge-based learning. The designer’s role was to create an entire product design from research to conception, visualization, and testing. It’s a very in-depth UX case study extremely valuable for creatives in terms of how to structure the works in their portfolio.

• Intro: Introducing the client, project time, sector, and the designer’s role.
• Competitive Analysis: the case study starts off with the process of creating competitive profiles. It explains the opportunities and challenges of e-learning that were taken into consideration.
• Interviews and Surveys: Listing the goals of these surveys as well as the valuable insights they found.
• Building Empathy: The process and defining the three target profiles and how will the project cater to their needs. This section includes a PDF of the user personas.
• Structure of the Course Curriculum: Again with the attached PDF files, you can see the schemes of the task model and customer experience map.
• Information Architecture: The defined and evaluated sitemap for TINIA
• Wireframing, Prototyping, and Usability Testing :  An exploration of the work process with paper and clickable prototypes.
• Visual Design: Styleguide preview and detailed PDF.
• A/B and Click Tests: Reviewing the usability assumptions.
• Conclusion: A detailed reflection about the importance of the project, what the designer learned, and what the outcome was.

This is a very important case study and there’s a lot to take from it. First, the project was too ambitious and the goal was too big and vague. Although the result is rather an approximation and, above all, at the conceptual level requires further work, the case study is incredibly insightful, informative, and insightful.

14. In-class Review Game by Elizabeth Lin

This project was never realized but the case study remains and it’s worth checking out. Elizabeth Lin takes on how to create an engaging in-class review game with a lot of research, brainstorming, and a well-structured detailed process.

• Intro: What makes the project special.
• Research: Explaining how they approached the research and what they’ve learned.
• Brainstorming: the process and narrowing all How Might We questions to one final question: How might we create an engaging in-class math review game.
• Game Loop and Storyboarding: Sketch of the core game loop and the general flow of the game.
• Prototyping: Outlining basic game mechanics and rounds in detail.
• Future Explorations: The case study goes further with explorations showing how the product could look if we expanded upon the idea even further.
• What Happened?:  The outcome of the project.

This case study tells the story of the project in detail and expands on it with great ideas for future development.

15. Virtual Makeup Studio by Zara Dei

And for our last example, this is a case study that tells the story of an app-free shippable makeover experience integrated with the Covergirl website. The team has to find a way to improve conversion by supporting customers in their purchase decisions as well as to increase basket size by encouraging them to buy complementary products.

• Intro: Introducing the project and the main challenges.
• Discovery and Research: Using existing product information on the website to improve the experience.
• Onboarding and Perceived Performance: Avoiding compatibility issues and the barrier of a user having to download an app. The section explains the ideas for features that will keep users engaged, such as a camera with face scan animation.
• Fallback Experience and Error States: Providing clear error messaging along with troubleshooting instructions.
• Interactions: explaining the main interactions and the decisions behind them.
• Shared Design Language: Explaining the decision to provide links on each product page so users could be directed to their preferred retailer to place their order. Including recommended products to provide users with alternatives.
• Outcome and Learning: The good ending.
• Project Information: Listing all stakeholders, the UX designer’s role in a bullet list, and design tools.

In Conclusion

These were the 15 UX case studies we wanted to share with you as they all tell their story differently. If we can take something valuable about what are the best practices for making an outstanding case study, it will be something like this.

Just like with literature, storytelling isn’t a blueprint: you can write short stories, long in-depth analyses, or create a visual novel to show your story rather than tell. The detailed in-depth UX case studies with lots of insights aren’t superior to the shorter visual ones or vice versa. What’s important is for a case study to give a comprehensive view of the process, challenges, decisions, and design thinking behind the completed project .

In conclusion, a UX case study should always include a summary; the challenges; the personas; roles and responsibilities; the process; as well as the outcomes, and lessons learned.

Video Recap

Take a look at the special video we’ve made to visualize and discuss the most interesting and creative ideas implemented in the case studies.

In the meantime, why not browse through some more related insights on web development and web design?

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The Complete Guide to UX Case Studies

Updated: October 23, 2023

Published: August 21, 2023

Writing a UX case study can be overwhelming with the proper guidance. Designing for the user experience and writing about it in a case study is much more than writing content for a webpage. You may ask, “If my design speaks for itself, should I include a UX case study in my portfolio?”

Yes, you should include UX case studies in your portfolio. And here’s why.

You need to make your portfolio stand out among the crowd. A UX case study is a great way to do that. Let’s take a minute to define what a UX case study is and look at some examples.

Table of Contents

What is a UX case study?

The benefits of ux case studies, examples of ux case studies, tips for creating a ux case study.

UX portfolios are essential to showcasing UX designer skills and abilities. Every UX designer knows better designs bring better results. Sometimes, it’s easy to let the design speak for itself — after all, it is meant to engage the audience.

But, in doing that, you, as the designer, leave many things unsaid. For example, the initial problem, the need for the design in the first place, and your process for arriving at the design you created.

This is why you need to include UX case studies in your portfolio.

UX case studies tell a curated story or journey of your design. It explains the “who, what, when, where, and how” of your design. The text should be short and sweet but also walk the reader through the thinking behind the design and the outcome of it.

[Video: Creating a UX Case Study: Right and Wrong Way to Approach It]

There are many benefits to including UX case studies in your portfolio. Think of your UX portfolio as a well-decorated cake. The designs are the cake, and UX case studies are the icing on the cake— they will catch your audience's eye and seal the deal.

Take a look at the benefits of adding UX case studies to your portfolio.

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UX Case Studies

What are ux case studies.

UX case studies are examples of design work which designers include in their portfolio. To give recruiters vital insights, designers tell compelling stories in text and images to show how they handled problems. Such narratives showcase designers’ skills and ways of thinking and maximize their appeal as potential hires.

“ Every great design begins with an even better story.” — Lorinda Mamo, Designer and creative director

• Transcript loading…

Discover why it’s important to tell a story in your case studies.

How to Approach UX Case Studies

Recruiters want candidates who can communicate through designs and explain themselves clearly and appealingly. While skimming UX portfolios , they’ll typically decide within 5 minutes if you’re a fit. So, you should boost your portfolio with 2–3 case studies of your work process containing your best copywriting and captivating visual aids. You persuade recruiters by showing your skillset, thought processes, choices and actions in context through engaging, image-supported stories .

Before selecting a project for a case study, you should get your employer’s/client’s permission – whether you’ve signed a non-disclosure agreement (NDA) or not.

Then, consider Greek philosopher Aristotle’s storytelling elements and work with these in mind when you start building your case studies:

Plot – The career-related aspect of yourself you want to highlight. This should be consistent across your case studies for the exact role. So, if you want to land a job as a UX researcher, focus on the skills relevant to that in your case studies.

Character – Your expertise in applying industry standards and working in teams.

Theme – Goals, motivations and obstacles in your project.

Diction – A friendly, professional tone in jargon-free plain English.

Melody – Your passion—for instance, as a designer, where you prove it’s a life interest as opposed to something you just clock on and off at for a job.

Décor – A balance of engaging text and images.

Spectacle – The plot twist/wow factor—e.g., a surprise discovery. Obviously, you can only include this if you had a surprise discovery in your case study.

All good stories have a beginning, a middle and an end.

© Interaction Design Foundation. CC BY-NC-SA 3.0.

How to Build UX Case Studies

You want an active story with a beginning, middle and end – never a flat report . So, you’d write, e.g., “We found…”, not “It was found…”. You should anonymize information to protect your employer’s/client’s confidential data (by changing figures to percentages, removing unnecessary details, etc.).

You can use German novelist-playwright Gustav Freytag’s 5-part pyramid :

Exposition – the introduction (4–5 sentences) . Describe your:

Problem statement – Include your motivations and thoughts/feelings about the problem.

Your solution – Outline your approach. Hint at the outcome by describing your deliverables/final output.

Your role – Explain how your professional identity matched the project.

Stages 2–4 form the middle (more than 5 sentences) . Summarize the process and highlight your decisions:

Rising action – Outline some obstacles/constraints (e.g., budget) to build conflict and explain your design process (e.g., design thinking ). Describe how you used, e.g., qualitative research to progress to 1 or 2 key moments of climax.

Climax – Highlight this, your story’s apex, with an intriguing factor (e.g., unexpected challenges). Choose only the most important bits to tighten narrative and build intrigue.

Falling action – Show how you combined your user insights, ideas and decisions to guide your project’s final iterations. Explain how, e.g., usability testing helped you/your team shape the final product.

Stage 5 is the conclusion:

Resolution – (4–5 sentences) . Showcase your end results as how your work achieved its business-oriented goal and what you learned. Refer to the motivations and problems you described earlier to bring your story to an impressive close.

Overall, you should:

Tell a design story that progresses meaningfully and smoothly .

Tighten/rearrange your account into a linear, straightforward narrative .

Reinforce each “what” you introduce with a “how” and “why” .

Support text with the most appropriate visuals (e.g., screenshots of the final product, wireframing , user personas , flowcharts , customer journey maps , Post-it notes from brainstorming ). Use software (e.g., Canva, Illustrator) to customize good-looking visuals that help tell your story .

Balance “I” with “we” to acknowledge team-members’ contributions and shared victories/setbacks.

Make your case study scannable – E.g., Use headings as signposts.

Remove anything that doesn’t help explain your thought process or advance the story .

In the video, Michal Malewicz, Creative Director and CEO of Hype4, has some tips for writing great case studies.

Typical dramatic structure consists of an exposition and resolution with rising action, climax and falling action in between.

Remember, hirers want to quickly spot the value of what you did— e.g., research findings—and feel engaged every step of the way . They’ll evaluate how you might fit their culture. Use the right tone to balance your passion and logic in portraying yourself as a trustworthy team player. Sometimes, you may have to explain why your project didn’t work out ideally. The interaction design process is iterative, so include any follow-up actions you took/would take. Your UX case studies should project the thoughts, feelings and actions that define how you can shape future designs and create value for business.

Learn More about UX Case Studies

Take our UX Portfolio course to see how to craft powerful UX case studies.

UX designer and entrepreneur Sarah Doody offers eye-opening advice about UX case studies .

Learn what can go wrong in UX case studies .

See fine examples of UX case studies .

Questions related to UX Case Studies

A UX case study showcases a designer's process in solving a specific design problem. It includes a problem statement, the designer's role, and the solution approach. The case study details the challenges and methods used to overcome them. It highlights critical decisions and their impact on the project.

The narrative often contains visuals like wireframes or user flowcharts. These elements demonstrate the designer's skills and thought process. The goal is to show potential employers or clients the value the designer can bring to a team or project. This storytelling approach helps the designer stand out in the industry.

To further illustrate this, consider watching this insightful video on the role of UX design in AI projects. It emphasizes the importance of credibility and user trust in technology. 

Consider these three detailed UX/UI case studies:

Travel UX & UI Case Study : This case study examines a travel-related project. It emphasizes user experience and interface design. It also provides insights into the practical application of UX/UI design in the travel industry.

HAVEN — UX/UI Case Study : This explores the design of a fictional safety and emergency assistance app, HAVEN. The study highlights user empowerment, interaction, and interface design. It also talks about the importance of accessibility and inclusivity. 

UX Case Study — Whiskers : This case study discusses a fictional pet care mobile app, Whiskers. It focuses on the unique needs of pet care users. It shows the user journey, visual design, and integration of community and social features.

Writing a UX case study involves several key steps:

Identify a project you have worked on. Describe the problem you addressed.

Detail your role in the project and the specific actions you took.

Explain your design process, including research , ideation , and user testing.

Highlight key challenges and how you overcame them.

Showcase the final design through visuals like screenshots or prototypes . This video discusses why you should include visuals in your UX case study/portfolio.

Reflect on the project's impact and any lessons learned.

Conclude with the outcomes. Showcase the value you provided.

A well-written case study tells a compelling story of your design journey. It shows your skills and thought process.

A case study in UI/UX is a detailed account of a design project. It describes a designer's process to solve a user interface or user experience problem. The case study includes

The project's background and the problem it addresses.

The designer's role and the steps they took.

Methods used for research and testing.

Challenges faced and how the designer overcame them.

The final design solutions with visual examples.

Results and impact of the design on users or the business.

This case study showcases a designer’s skills, decision-making process, and ability to solve real-world problems.

A UX writing case study focuses on the role of language in user experience design. It includes:

The project's background and the specific language-related challenges.

The UX writer's role and the strategies they employed.

How did they create the text for interfaces, like buttons or error messages?

Research and testing methods used to refine the language.

Challenges encountered and solutions developed.

The final text and its impact on user experience and engagement.

Outcomes that show how the right words improved the product's usability.

You can find professionals with diverse backgrounds in this field and their unique approaches to UX writing. Torrey Podmakersky discusses varied paths into UX writing careers through his video. 

Planning a case study for UX involves several steps: 

First, select a meaningful project that showcases your skills and problem-solving abilities. Gather all relevant information, including project goals, user research data, and design processes used. 

Next, outline the structure of your case study. This should include the problem you addressed, your role, the design process, and the outcomes. 

Ensure to detail the challenges faced and how you overcame them. 

To strengthen your narrative, incorporate visuals like wireframes, prototypes, and user feedback . 

Finally, reflect on the project's impact and what you learned. 

This careful planning helps you create a comprehensive and engaging case study.

Presenting a UX research case study involves clear organization and storytelling. 

Here are eight guidelines:

Introduction: Start with a brief overview of the project, including its objectives and the key research question.

Background: Provide context about the company, product, or service. Explain why you did the research. 

Methodology: Detail the research methods, like surveys, interviews, or usability testing. 

Findings: Present the key findings from your research. Use visuals like charts or user quotes to better present the data. 

Challenges and Solutions: Discuss any obstacles encountered during the research and how you addressed them.

Implications: Explain how your findings impacted the design or product strategy.

Conclusion: Summarize the main points and reflect on what you learned from the project.

Appendix (if necessary): Include any additional data or materials that support your case study.

UX case studies for beginners demonstrate the fundamentals of user experience design. They include:

A defined problem statement to clarify the user experience issue.

Descriptions of research methods used for understanding user needs and behaviors.

Steps of the design process, showing solution development. The 5 Stages in the Design Thinking Process illustrate these steps in detail. 

Visual elements, such as sketches, wireframes, or prototypes, illustrate the design stages.

The final design solution emphasizes its impact on user experience.

Reflections on the project's outcomes and lessons learned.

These case studies guide beginners through the essential steps and considerations in UX design projects. Consider watching this video on How to Write Great Case Studies for Your UX Design Portfolio to improve your case studies.

To learn more about UX case studies, two excellent resources are available:

Article on Structuring a UX Case Study : This insightful article explains how to craft a compelling case study. It emphasizes storytelling and the strategic thinking behind UX design, guided by expert opinions and industry insights.

User Experience: The Beginner's Guide Course by the Interaction Design Foundation: This comprehensive course offers a broad introduction to UX design. It covers UX principles, tools, and methods. The course provides practical exercises and industry-recognized certification. This course is valuable for aspiring designers and professionals transitioning to UX.

These resources provide both theoretical knowledge and practical application in UX design.

Literature on UX Case Studies

Here’s the entire UX literature on UX Case Studies by the Interaction Design Foundation, collated in one place:

Learn more about UX Case Studies

Take a deep dive into UX Case Studies with our course How to Create a UX Portfolio .

Did you know the average UX recruiter spends less than 5 minutes skimming through your UX portfolio? If you want to join the growing and well-paid field of UX design, not only do you need a UX portfolio— you’ll need a great UX portfolio that showcases relevant skills and knowledge . Your UX portfolio will help you get your first job interviews and freelance clients, and it will also force you to stay relevant in your UX career. In other words, no matter what point you’re at in your UX career, you’re going to need a UX portfolio that’s in tip-top condition.

So, how do you build an enticing UX portfolio, especially if you’ve got no prior experience in UX design? Well, that’s exactly what you’ll learn in this course! You’ll cover everything so you can start from zero and end up with an incredible UX portfolio . For example, you’ll walk through the various UX job roles, since you can’t begin to create your portfolio without first understanding which job role you want to apply for! You’ll also learn how to create your first case studies for your portfolio even if you have no prior UX design work experience. You’ll even learn how to navigate non-disclosure agreements and create visuals for your UX case studies.

By the end of this practical, how to oriented course, you’ll have the skills needed to create your personal online UX portfolio site and PDF UX portfolio. You’ll receive tips and insights from recruiters and global UX design leads from SAP, Oracle and Google to give you an edge over your fellow candidates. You’ll learn how to craft your UX case studies so they’re compelling and relevant, and you’ll also learn how to engage recruiters through the use of Freytag’s dramatic structure and 8 killer tips to write effectively. What’s more, you’ll get to download and keep more than 10 useful templates and samples that will guide you closely as you craft your UX portfolio. To sum it up, if you want to create a UX portfolio and land your first job in the industry, this is the course for you!

All open-source articles on UX Case Studies

How to write the conclusion of your case study.

• 5 years ago

How to create the perfect structure for a UX case study

What Should a UX Design Portfolio Contain?

How to write the beginning of your UX case study

What is a UX Portfolio?

How to write the middle or “process” part of your case study

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The Ultimate UX Case Study Template

Having a template to follow is the biggest help in UX case study writing. Even more so, if you’re a junior who doesn’t have much experience with portfolios. A template can help you plan, organize your thoughts while showing you the light at the end of the tunnel.

The UXfolio team reads hundreds of case studies every month. What we’ve found is that successful UX case studies have a similar structure. In this article, we’ve distilled this formula into a flexible UX case study template and some practical tips that you can use to polish your case studies!

About UX case studies in general:

Before you get to work, we need to clarify a few important details. Doing so will help you understand the expectations and the purpose of UX case studies:

What are UX case studies?

UX case studies are a form of professional content that mixes text and visuals to present the design process of products or product features. They make up UX portfolios, alongside optional pages such as ‘About Me’ or ‘Contact’.

How are they different from UX portfolios?

UX portfolios are made of UX case studies. Think of your portfolio as a folder that holds together your case studies. Back in the day, these used to be printed, book-like documents. Nowadays the industry prefers websites and other digital formats .

How are they different from resumés?

Your resumé lists your skills and work experience. Meanwhile, your portfolio uses case studies to showcase how you apply those skills and experience . Ultimately, you’ll need both to land a job.

How many case studies should be in a portfolio?

If you’re a junior UX designer , you should include 2-3 case studies in your portfolio. These could describe UX bootcamp assignments, re-design concepts, UX challenges , internship projects , or even fictional products. If you’re a medior or senior UX designer, write up 4-5 of your most impressive projects into case studies. Your goal should be to feature as many of your skills as possible. And remember: quality over quantity.

What to feature in your UX case studies?

Since your career depends on your UX portfolio, there’s a lot of pressure that comes with putting one together. Usually, it’s this pressure that numbs designers and leads to procrastination. But just setting straight what lays ahead will help ease your mind:

The story of your design

Design decisions, visuals with explanations.

This might sound very esoteric, but it’s really not. For every design, there was at least one problem that required a solution. You were the person who explored the problem and found the solution/solutions. There might have been moments when the whole thing went off-rails, or when you needed to go back to the drawing board. Those are all part of your design story.

Now, imagine that a friend, peer, or colleague asks you about a project. How would you talk about it? That’s almost exactly what you should put in your case studies. Just polish it a bit, leave out the curse words, add visuals and you have a case study.

Throughout the design process, you keep making decisions. Choosing a UX method to apply is a decision too, and there’s a reason why you chose it. Your UX case studies need to highlight these decisions and their contribution to the design.

The biggest mistake in UX case studie s is when UXers go on defining instead of explaining:

• Definition ➡️ “I proceeded to do an in-depth competitive analysis to find out more about competing apps in the same category.”
• Explanation ➡️ “I proceeded to do an in-depth competitive analysis to make a list of features that were missing from our products, check out how others solved the XY flow, and find out how could we improve on it in our solution.”

Then you’ll move on to explain what you’ve found and as your case study progresses, you reference those findings.

You need to be heavy-handed with your visuals when you’re creating UX case studies. Using images alongside your text will help your readers’ comprehension. So, as a first step, collect everything you can: photos, sketches, whiteboard grabs, graphs, personas, screenshots, wireframes, user flows, prototypes, mood boards, notes, and so on.

We’ve seen some creative UXers use screenshots of calls (with blurred-out faces), group photos, and prototypes of all fidelity. Such visuals help us understand what we’re reading about. But they also build an image in our heads of the designer behind the screen, which can be very powerful and memorable.

Some designers are already in the habit of keeping every scrap of paper with a scribble on it because they know that when it comes to writing a case study, you can’t have enough visuals. Follow their example to make your easier – your future self will thank you.

But it’s not enough to just throw some images into a case study. Here’s how you can make them impactful:

• Always give context ➡️ if you put that stunning photo of the wall with post-its into your case study, make sure that you place it in a section where you explain what’s happening on it (see design decisions) or give it a caption that explains it. The important thing is that visuals will only work if they are strategically placed or they come with an explanation.
• Strive for visual consistency ➡️ even if it requires some extra work, you should make sure that your visuals match each other. Yes, a persona and the user flow might not be close to each other on your layout, but they’re still in the same document so they need to have consistent styling. Believe me, this is a common criticism from design leads and HR folk as well.

How long should be a case study?

If you check a site like Behance, you’ll find that most UX projects there are rather short. Usually, they focus on the visual aspects of design, aka UI. That is a fantastic starting point for a case study. But for UX design, you will need to add some content for context.

The good news is that you don’t need to write essays for case studies. All it takes is around 500 words and some well-optimized visuals. You should never stretch your words because it’ll reflect poorly on your presentation skills. 

Also, treat this number with flexibility: If the project at hand justifies it, feel free to go above or below that. Usually, when a case study is very long, it’s because the project itself was more complicated.

What’s the point of UX case studies?

1. applied designer skills.

It’s one thing to learn a skill and it’s another to use it in a way that can help drive numbers for a business. A great UX case study will prove that you are capable of applying your skills and delivering a solution even with all the distractions and obstacles that come with real-life scenarios.

2. Presentation skills

Many UXers forget about the skills that are required beyond UX. Just read a few UX designer job descriptions , and you’ll find that advocating for design best practices is one of the most common requirements.

As a designer, you’ll have many stakeholder meetings and you’ll need to present your or your team’s ideas. And the fate of those ideas might depend on the way they’re presented. Therefore, the way you articulate your thoughts is important. A great UX case study will show that you are great at structuring your thoughts and articulating complex concepts.

3. The impact of your design

You can see in our UX case study template that there’s a separate section for showcasing your impact. If you can prove that your design can drive numbers, you’re set. This is the single most powerful tool that you can use in a case study: before-and-after analytics, such as an increase in checkouts, increase in finished flows, better CTRs, user feedback, etc. Use whatever number you have to show that your design contributed to the business. It’ll convince even the UX-doubters.

Obviously, as an aspiring/junior designer , this might be impossible, so you need to be a bit more creative. We advise you to show what impact the project had on you: what you’ve learned and how you’ve improved as a designer.

4. Navigating in a team

Almost every product is a collaborative effort between professionals from various disciplines: researchers, designers, developers, marketers, etc. Therefore, navigating in a collaborative environment is an important trait. A case study should show how the team influenced the design, how you’ve collaborated with other designers, the sacrifices that had to be made, and so on.

You don’t need an elaborate plan for this. First and foremost, make sure that you introduce the team in your case study. Second, ask for quotes/recommendations and include them in a neat quotes section. Yes, tooting your own horn can be a bit uncomfortable, but unfortunately, it’s part of the game.

5. Showcase of your taste

Yes, it’s UX, but the reality is that most people don’t care: if what you present doesn’t appeal to them, it’s unlikely that you’ll get the job. Make sure that your UX case studies are visually consistent. If you want to cast a wider net, strive for sleek, minimalist solutions and harmonizing colors.

A simple yet effective UX case study template

This is a tried-and-true UX case study template that can provide a structure to your thoughts. There are 6 chapters that are standard for almost any UX case study. However, the content of these chapters is highly dependent on the project you’re writing about. But don’t worry, this doesn’t mean that we’ll leave you on your own: for each chapter, we’ll give you various options and ideas to help you get going.

UX case study template/skeleton:

• Hero section
• Project overview
• Exploration/Discovery
• UX design process
• Final design

1. Hero section

All case studies should begin with a title & subtitle. You can use various formulas for your title, but we’ve found that this is the one that works the best:

• App name + project scope + project/case study = Netflix Checkout Redesign Project

Your subtitle can provide a glimpse into the project, for which you have various options:

• What’s the product about? (An app that helps you keep your plants alive.)
• What was the project about? (6-week UX design and research project)

If you want to include something visual in your hero section go hard or go home: use spoilers, aka show screens of the final design. You don’t have to fit everything there, just the parts you’re most proud of as an appetizer. Later in the case study, you’ll have enough space to showcase everything you’ve worked on.

• 2 sentences (titles), and
• 1 optional cover image.

2. Project overview

Make sure that your readers are prepared for what’s to come. Remember: they know nothing about this project, so you need to cover the bases:

• Product description,
• Team members,
• Project length,
• Methods used, and
• 3-4 sentences for the overview, and
• 4-5 bulletpoints for the small details.

3. Exploration/discovery

Now that we have all the background information, we can move on to how you’ve approached the issue you were presented with. This part usually includes:

• Competitive analysis,
• Interviews, and

Make sure that for everything you mention you answer at least these three questions:

• Why did you choose to do it?
• What did you find out?
• How did that influence your next move?

You can end this chapter with a wrap-up to create a smooth transition to the next chapter.

• At least 3-4 sentences for each method you’ve used,
• Visualize as much information as you can.

4. UX design process

Now that we understand the scope of the project, we’re eager to see how you went on to design a solution. You can achieve a great structure here if you start from more abstract ideas and move towards the final design:

• Wireframes,
• Prototypes,
• Iteration, and
• Validation.

Again, you need to answer a few questions for every step you made:

• What did you want to achieve by doing this?
• How did this step contribute to the final design?
• At least 3-5 sentences for every method you mention.

5. Final design

Probably the most exciting part of every UX case study is the reveal of the final design. In this section, you should explain

• Why did you choose this solution?
• What other solutions were in the run?
• Before-and-after screenshots (if relevant to the project).

There are two great options to present your final designs. The first is to use galleries. You can go with a nice carousel or a grid that follows a logical order. The second is to embed your Figma prototype. This has the added benefit of making your case study interactive, which makes for a more memorable experience. (Or you can combine the two for an even better showing.)

• 2-3 short paragraphs.

If you have numbers or analytics that show how your design contributed to business goals, you need to showcase them. This will make your case study even more impactful. You don’t need graphs and piecharts (unless you have the time to create some); it’s enough to make a list with the quantifiable data. If you don’t have access to such data , you can also include testimonials and user quotes to underline impact. If you can include both, that’s a winning combination.

• At least 1 sentence for each achievement.
• In a bulleted list or short paragraph.

6. Learnings

There’s something to learn even from the most boring project you’ve ever done. At least, you should strive to find something positive that can contribute to your growth as a designer. This can be a soft skill, a new tool, a new method, or a different way of cooperation. Try to think of things that were new to you in this project and share the takeaways with your readers. Alternative closures include:

• What would I do differently?
• Jobs to be done
• This chapter can be as long as you please, but
• At least 3-4 sentences.

Alternate UX case study templates

We’ve provided a classic UX case study template that has been proven to be working. Now, we’ll show you how you can alter this template for different flows:

UI focused case study template

If you’re strong in UI, you should not wait to reveal your final design until the end of your case study. You needn’t worry about spoiling the surprise as a case study is not a fiction novel or Netflix show. A beautiful design will pull in your readers. What’s more, if the company doesn’t really know the difference between UI and UX, this approach will make your case study even more impactful as it’ll start with the ‘beautiful stuff’.

Here’s how that template would go:

• Project Overview
• Transition to the next section by letting your reader know that you’ll explain how you’ve arrived at this solution.
• Exploration/discovery
• (Optional: Showcase even more of your final designs)

Impact driven case study template

Every product has a business behind it. And what you can do for that business is what matters to stakeholders. We can all conclude that a screen is pretty, but if it doesn’t contribute to business goals or KPIs, it’s just that, a pretty screen. So, if you have some numbers to share, don’t be afraid to put them right after your intro section. Then go on and showcase how you’ve achieved it:

• Share numbers then follow up by showcasing the design which contributed them:

Build your UX case studies with UXfolio!

UXfolio is a portfolio and case study builder made with UX designers in mind. It offers stunning, customizable templates as well as a case study generator with text and image ideas. What’s more, UXfolio comes with built-in device mockups, easy prototype embedding, and password protection on the portfolio or the case study level. Ready to work on your portfolio? Try UXfolio for free!

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12 Most-Read UX Design Articles and Case Studies by Tubik in 2020

Striking the creative balance of 2020, we've made the list of ux design articles and case studies in tubik blog that were most-read, shared, and liked this year..

With the year 2020 melting away, fruitful on design articles and case studies in Tubik Blog, we keep up with the tradition to give you a glance at the most popular ones. Striking the balance of the year of design and writing about it, here we have collected for your the list of posts that were most-read, shared, and liked during the year. They are devoted to a variety of topics of UI and UX design for websites and mobile applications. So, let’s review what themes have been found the most actual and interesting by our readers.

User Experience: Insights Into Consistency in Design : Read what is design consistency, why it is important, what types of consistency exist, and how to reach it in an app or website you design.

Web Design: 16 Basic Types of Web Pages : In this article, let’s review basic types of web pages you can find on diverse websites around the Web. Packed with web design examples and tips.

How to Design Effective Search in User Interfaces : The article provides handy insights and UX design practices on making an internal search for websites and mobile applications intuitive and easy to use.

Error Screens and Messages: UX Design Practices : The article shares insights on the UX design of error screens and writing error messages: learn how to smoothen the negative effect of dealing with errors.

Best Practices on Preventing Errors in User Interfaces : The article shares a bunch of popular UX design practices that improve interactions, navigation, and help to prevent users from making errors with websites and apps.

How To Design User Onboarding: Tips and Practices : Review a brief guide on effective user onboarding for positive user experience from the first steps: types of onboarding elements and design practices supporting usability.

Case Study: HUAWEI. Icon Design for EMUI 10 : The article shows the creative process of icon design for HUAWEI EMUI 10: check the stages of icon creation from sketches and concepts to polished icon system.

Case Study: Credentially. Website Creation with Webflow : The process of website creation for Credentially, the service for automated HR management in healthcare: web design stages and insights into development with Webflow.

Case Study: ShipDaddy. Identity and Web Design for Shipping Service : Check the creative process and design solutions on brand identity and website for ShipDaddy, innovative and customer-centric shipping, and fulfillment service.

Case Study: Illuminating Radioactivity. Web Design for Education : The article unveils the design process for Illuminating Radioactivity, an impressive educational website covering the radioactivity phenomenon from different perspectives.

Case Study: Lumen. Website for Museum of Mountain Photography : Check the creative process for the website of Lumen, an awesome museum of mountain photography: elegant design solutions, user experience, and interactions.

Case Study: GNO Blankets. Branding and Web Design for Ecommerce : The article unveils the creative process on branding and website design for GNO Wellbeing, the company producing weighted blankets: check logo design, custom graphics, web pages, and interactions.

Wishing you great holidays and a productive new design year, we are already working over new content helpful for businesses and designers. Huge thanks to all our readers for support and loyalty and best regards from all the Tubik team!

Welcome to check the big review of major UX design trends in 2020

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Case Study: Synthesized. Web Design for DataOps Platform

The case study highlights the process of web design and implementation for Synthesized, the innovative DataOps platform dealing with collaboration on sensitive data.

Case Study: Designer AI. Dashboard and Graphics for Fashion Service

The case study on design for the service that uses artificial intelligence to help fashion designers. Check branding, dashboard, custom illustrations, and landing page design.

Case Study: Inspora. Brand and UI Design for Virtual Stylist

The practical case study devoted to design process on a logo, user interface and promo video for Inspora, the AI-based virtual stylist for teens and young women.

White Christmas in Digital Art: Collection of Merry Christmas Images

Enjoy a new pack of merry Christmas images filled with the wonderful atmosphere of the winter holidays. Feel the magic with the illustrations by Tubik artists!

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7 Best UX Case Study Generators (and how to use them)

If you're looking for UX case study ideas, topics or challenges, these UX case study generators can help you create portfolio pieces and improve your UX/UI skills. Here are some of the best ones and the pros and cons of using them.

What is a case study generator?

A UX Case Study Generator is a tool that serves up hypothetical UX design project ideas, problems, challenges or exercises that you can complete on your own to practice your UX skills or use to create UX Case studies and projects for UX/UI portfolio.

UX Case Study Generators

1. UX Challenge

UX challenge provides prompts and exercises that allows you to practice your problem-solving skills and create one-off projects for your portfolio. The Challenges presented here have been created by UX Designer Yachin and are based on real-world problems.

You can browse through a few different industries or categories on the homepage and then view the details of the project brief.

With more than 15 millions prompts available, there are lots of UX/Product Design prompts to choose from. To start, click on 'Product/UX' and then Click ‘New Challenge’. If you like certain elements of the brief you can lock those in place and then click New Challenge again to regenerate the unlocked parts until you find something you like.

3. Designercize

This fun arcade game-like interface lets you choose the level of difficulty and gives you a timer so that you can test your speed. While this tool doesn’t allow you to select a specific category, you can regenerate exercises until you find one that appeals to you.

4. UX Tools Challenges

If you need practice creating specific UX deliverables or applying certain user research methods this is a great option. You can browse through a number of UX prompt cards and click on a UX challenge to view a hypothetical scenario, instructions and tutorials on how to approach the challenges.

5. Uplabs Challenges

Uplabs hosts open design challenges that you can enter for prizes. They have deadlines in place and submissions are reviewed via voting. Check out their active listings to see on-going challenges and see the submission details and requirements. You can also view past challenges and try using them as practice on your for use as UX case study ideas.

6. 100Daysofproductdesign

100 Days of Product is a series of design challenges that help you learn to tackle specific problems that arise in UX and product design roles (such as running a design sprint) and prompts you to create deliverables around them. There is also a separate set of whiteboarding challenges that you can take in preparation for interviews.

7. DesignerUp

Our Product Design course is home to one the best UX and Product Design case study creators you can find...yourself! You get to ideate on original concepts yourself from scratch, is completely unique, perfectly suited to who you are as a designer, shows your process and ensures you stand out from the crowd. You also get free access to our portfolio builder for Notion that has helped our students easily create product design case studies and land their dream roles!

UX Case Study Usage

There are 4 main ways we recommend applying these generator prompts and challenges based on your goals:

Option 1: Self-Practice - Use these as practice for yourself to develop your problem-solving skills, thinking on your toes, learning to manage your time and refining your workflow. You don’t need to show it in your portfolio but you can share it on social media and other places to get some feedback and get into the hang of doing projects and getting to know your own timing and process.

Option 2: UX Case Study Creation - Use these for your UX portfolio to create UX case studies . Give yourself a deadline, deliberately choose a project and document the process as you go. Be mindful of the projects you choose and make sure that they align with your own unique positioning as a designer and with the opportunities you want to attract.

Option 3: Whiteboard Challenge - Work on the prompts in 45 min sessions using a whiteboard like Figjam to show and tell your process. Record your screen so that you can replay it and share it with others for critique. This video could even be an incredible addition to your portfolio to showcase how you think and solve problems on the fly.

Option 4: Take-home Exercise - To simulate an interview take-home challenge or test, you can tackle a prompt or brief over the course of 8-10 hours.

Pros and Cons of Using UX Case Study Generators

There a few pros and cons about using case study generators that you should know about:

If you can do them, so can everyone else

Firstly, remember that if you have access to these design challenges and briefs so do all the other designers. That means that there is a good chance your work might end up looking similar to their work if you’re not careful. If you want to stand out, try customizing the prompts and challenges and adding your own unique spin.

Treat them as real UX projects

If you plan to feature these UX case studies in your portfolio, make sure to treat them as real UX projects; not just hypothetical exercises. Conduct actual research, analyze your findings and document your process. This will go a long way in helping you differentiate yourself from those that simply complete the challenge at face value.

Not consider real-world experience

Keep in mind that these generated UX case study projects and prompts are not considered 'real-world or ‘real- work experience’ by employers, but rather self-directed projects. They are a good first step for new UX designers to start practicing their problem solving skills on their own and refining their UX design process, but you'll have to go the extra mile if you want to use them in your portfolio to impress during interviews.  

Choose the right one

If you are looking to use these ideas as UX Case studies in your portfolio, I reccomend reading this article on how to choose which case studies you should do and how to Create a Magnetic UX Case Study that will actually get you noticed and hired.

Move into doing real projects

These projects are also no substitute for doing real-world projects such as things you design and build yourself, freelance jobs, client work or open-source projects. Generated prompts and challenges cannot introduce the ambiguity of business requirements, changing stakeholder needs and team dynamics that are most sought after in a hirable UX designer. So think of these as a stepping to help you jump into the real thing as soon as possible. Here are some examples of stellar UX/UI and Product Design portfolios that we love!

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20 of the Best UX Portfolio Examples

So, you’re looking for some UX portfolio inspiration?

Making sure you’ve got an impressive portfolio to your name is important for both fresh-faced UX designers and seasoned industry veterans.

In this article, we’ll try to inspire you with awesome UX portfolio examples and UX design portfolio best practices.

The 20 Best UX Portfolios

Without further ado, here are our picks of the best UX design portfolio examples.

1. Gloria Lo nails the high-impact introduction

Who is gloria lo.

Gloria Lo is a self-taught product designer based in Sydney, Australia. In her own words, she is passionate about improving the lives of others through design and is constantly looking to learn new things every day.

What makes Gloria’s UX design portfolio so great?

One of the first things your UX portfolio should do is introduce you as a designer. Employers and potential clients want to know who you are and what you’re all about—and they should be able to find this out within seconds of landing on your portfolio website.

Gloria has nailed her designer introduction with a three-tiered approach. First, she treats us to a bold, eye-catching headline that describes her in terms of her favorite activities.

In just four simple verbs, we know that Gloria is a creative, multi-talented soul with quite a few hobbies in her repertoire. Oh, and these verbs “light up” in different colors when you hover over them—a nice additional dash of personality!

After such an enticing headline, we’re inevitably curious to know more about Gloria—and sure enough, her portfolio delivers. Directly beneath that unmissable heading, Gloria tells us exactly what she does and what she’s passionate about in just two sentences.

Gloria has mastered the delicate art of brevity while still managing to convey the most important information—not an easy feat!

By now, Gloria has well and truly piqued the viewer’s interest. Luckily, her portfolio also features a comprehensive “About” page, complete with a video, a section detailing her values (with the help of emojis), a very thorough testimonial from a former employer, and links to her music and artwork.

Who is Moritz Oesterlau?

Moritz Oesterlau is a multi-skilled product/UX designer based in Germany. He also dabbles in interface design and frontend development.

Moritz studied UX design with CareerFoundry and is now part of the Global Goals Curriculum 2030 team, helping to shape a democratic, just, and sustainable society through the power of education.

Who is Olivia Truong?

Olivia Truong is a product designer based in Boston, Massachusetts. In her own words, Olivia likes to go out into the world and capture its beauty and weirdness.

What makes Olivia’s UX design portfolio so great?

Above all else, UX designers are problem-solvers. Your UX design portfolio should therefore demonstrate how you identify and tackle a variety of user problems. Olivia’s portfolio does a great job of this, as you’ll see in her Routr case study .

Olivia kicks off her case study by framing the problem in a personal, relatable way. She doesn’t just talk about the “user” problem—she frames it as “our” problem, inviting the reader to step into the user’s shoes, just as she has done.

Next, Olivia explains, in detail, how she set about trying to solve this problem—in a section aptly named “There Must Be Something Out There”. We learn how she scoured the internet and App Store for a solution, only to find that none of the existing solutions fit the bill.

In the section that follows, “Taking The Dive”, Olivia shares the next steps in her problem-solving journey: brainstorming the elements of a successful date.

After thoroughly framing the problem and describing her approach to solving it, Olivia moves onto “The Making Of Routr.” Notice how, even when talking about her solution, Olivia consistently refers back to the original user problem.

Olivia’s portfolio portrays her as a thoughtful problem-solver—granting her huge bonus points in the eyes of any recruiter or potential client. This focus on problem-solving also conveys another essential UX trait: empathy for the user.

When reading Olivia’s case study, you don’t get the feeling that she’s just going through the motions; she’s genuinely engaged in the problem and how she can solve it for the user. That’s the sign of a passionate UX designer!

What can we learn from Olivia Truong?

UX designers are problem-solvers, so make sure your portfolio reflects that. There are two key lessons we can learn from Olivia’s portfolio: first, start each case study by framing the problem in detail, and second, frame the problem in a way that conveys empathy.

Above all, think about the language you use. Don’t just state the problem; relate to it and put some emotion behind it! Olivia describes how planning dates was a “headache” because “coming up with ideas was not the easiest thing to do in our busy lives.”

This is much more personal and empathy-driven than if she’d said “Users struggle to come up with date ideas because they’re so busy.” Last but not least, refer back to the original problem throughout—even when you progress to the solution.

Your UX design portfolio should demonstrate your approach to problem-solving. Kick off each case study by framing the problem in detail, using emotive language to convey empathy. Refer back to the problem throughout.

View Olivia Truong’s full portfolio website

5. Priyanka Gupta is the queen of the unsolicited redesign

Who is Priyanka Gupta?

Priyanka Gupta is a product designer and tech enthusiast based in San Francisco. Aside from creating awesome user experiences, Priyanka is also pretty active on Medium .

What makes Priyanka’s UX design portfolio so great?

Early on in your UX career, you might struggle to fill your portfolio with real projects. As your career progresses, you might look for ways to make your portfolio stand out. So what can you do?

Cue the unsolicited redesign à la Priyanka Gupta.

When Priyanka runs into bad UX, she can’t help but do something about it. Where most of us might just abandon ship and find an alternative product, Priyanka goes above and beyond: she redesigns the entire experience!

So, in addition to real client projects, Priyanka’s UX portfolio also showcases some rather impressive unsolicited redesigns.

One can’t help but be impressed by Priyanka’s initiative and drive. She’s gone out of her way to redesign an entire digital experience, just because she’s passionate about good UX—how cool is that?!

What’s also interesting is how Priyanka chooses to showcase these redesigns. She could just stick to the standard case study format, but as we know, she’s the kind of designer who likes to go above and beyond.

Click on one of her unsolicited portfolio pieces and you’ll be taken to a full-on, published blog post. Nice!

Despite the fact that these unsolicited redesigns are pure “passion projects”, Priyanka lends them the credibility they deserve by documenting her process in detail.

In her redesign of the Sephora iOS app , she starts by framing the problem: “Despite using the app religiously, I had trouble navigating through it. After observing that other people also experienced issues with the app, I pursued this redesign as an opportunity to improve the experience in any way I could.”

What follows is a detailed breakdown of every step she took to redesign the app, from brand analysis, user research, and affinity mapping , right through to persona creation, prototyping, and implementation—not forgetting those all-important visual artifacts that are absolutely crucial to UX storytelling!

What can we learn from Priyanka Gupta?

Priyanka is an experienced UX designer who presumably has plenty of real projects for her portfolio. This doesn’t stop her from conducting unsolicited redesigns when she comes across intolerably bad UX—as she puts it, it’s like an itch she just needs to scratch!

If you’re a new UX designer trying to build up your portfolio, take a leaf out of Priyanka’s book and complete some unsolicited redesigns of your own. This is a great way to demonstrate initiative and show that you’re a proactive designer who is willing to go the extra mile.

Just as Priyanka does, be transparent about the fact that these are unsolicited projects—a simple disclaimer is all you need.

Another valuable takeaway from Priyanka’s portfolio is the power of blogging. Priyanka doesn’t just limit herself to her portfolio website; she also shares her case studies and tips via Medium (where she’s accrued over a thousand followers!).

There are many different ways to share your process, so don’t be afraid to try a multichannel approach.

Unsolicited redesigns are an excellent way to build up your UX portfolio and demonstrate your initiative as a designer. As always, frame the problem, document your process, and tell a good story—and don’t forget to include a disclaimer.

View Priyanka Gupta’s full portfolio website

6. Lola Jiang delivers measurable outcomes and metrics

Who is Lola Jiang?

Lola Jiang is a California-based UX designer currently working at Google. Lola’s impressive resume includes having worked at YouTube as an interaction designer.

What makes Lola’s UX design portfolio so great?

One of the biggest challenges you’ll face as a UX designer is measuring and demonstrating the impact of your work. You know you’ve improved the user experience, but how do you substantiate that?

Look no further than Lola Jiang’s portfolio. Lola does an extremely important (yet scarce) thing: she puts the measurable impact of her UX design in the context of business needs.

Take her AI Training Platform case study, for example. Following a brief introduction to the project (literally one sentence), Lola offers the project’s outcomes: “The new design reduced task times by 68% and improved users’ subjective satisfaction by 139%.”

It’s immediate and impactful. Lola then takes us through the flow of the project, outlining the scale and scope of the work. She details the challenges, different iterations, and design, and clearly demonstrates the motivations behind decisions.

Lola rounds off her case study with a post-relaunch analysis, using concrete data to validate the final redesign: “With the original design, the set of tasks took 19 minutes. With the new design, the set of tasks took 6 minutes. Nearly 68%. Users’ subjective satisfaction with the new design (4.3/5) was 139% higher than the original design (1.8/5).”

What can we learn from Lola Jiang?

Lola does a great job of showing how she works in a business setting. This is crucial if you want to practice UX for a living, but it’s a trick that many designers tend to miss. While it’s true that you’re there to advocate for the user, it’s also important to recognize that companies have their own goals to meet—and you need to show how UX contributes to that.

If, like Lola, you can demonstrate how your work brings value, you’ll set yourself up for some serious bonus points. If you have data related to the project, this will be easy—but what if there aren’t any concrete metrics to showcase?

Even without data, you can frame your work in a business context. Set a business or product goal at the start of the case study. What do you hope your work will achieve? This is separate from the user goal, but the two should go hand in hand.

For example, creating a more pleasant app experience for the user should help to boost customer retention.

Likewise, establish a few success metrics before you begin. How will you measure the impact of your work? What tell-tale signs will you look out for after you’ve launched or relaunched the product? The best UX designers are those who can advocate for the user while meeting the needs of the business, so try to convey this throughout your portfolio.

Use your portfolio to demonstrate how you add value to the business. Set business goals and success metrics for each case study, and, where possible, include data and tangible outcomes.

View Lola Jiang’s full portfolio website.

7. Daniel Autry features “just the right amount” of portfolio projects

Who is Daniel Autry?

Daniel Autry is a designer, developer, and behavioural researcher based in Charlottesville, Virginia. He is fascinated by the social product space and is currently researching the intersection between technology and mental illness.

What makes Daniel’s UX design portfolio so great?

Daniel Autry’s portfolio features some remarkable work in the mental health space, but that’s not the only reason he’s made it onto this list. Daniel’s portfolio also helps to answer that all-too-common conundrum: What’s the “right” amount of projects to showcase in your UX design portfolio?

Before we go any further, let’s be clear on one thing: There’s no “magic number” when it comes to portfolio projects. Some people will tell you five, others will say three—you might even hear that one is enough!

Daniel has opted to showcase four projects in his UX portfolio, and while we’re not saying that he’s found THE magic number, it is a magic number of sorts.

In other words, Daniel has found the number that works for him: He features just enough projects to showcase his range as a designer while still keeping it limited enough so as not to overwhelm the user—smart UX design in action!

In the space of just four featured case studies, we see that Daniel is a versatile designer who has worked on a variety of projects across a range of sectors—from mental health to financial trading to e-learning. So, it’s not just about how many projects you showcase; it’s just as important to pick a good variety.

Besides his four featured projects, Daniel’s portfolio also includes a section dedicated to “Other Works”. Here, he links to articles he’s written on Medium, additional projects he’s worked on, as well as upcoming endeavors.

This is a great way to divide your portfolio, especially if you’re struggling to decide which of your best work should feature!

What can we learn from Daniel Autry?

Daniel’s portfolio teaches us an important lesson about the “right” number of portfolio projects: There isn’t one! Every UX designer is unique, and your portfolio should reflect that.

Don’t get too hung up on whether you should include three projects or five; focus instead on selecting a handful of projects that best showcase who you are as a designer.

If you want to brand yourself as a versatile, adaptable designer, feature as diverse a variety of projects as possible.

If you see yourself as a specialist in a certain industry, highlight the projects that demonstrate this. At the same time, don’t overwhelm the viewer: a hiring manager looking through your portfolio probably won’t browse through ten UX case studies, so choose wisely!

There is no hard-and-fast rule when it comes to how many projects you should feature in your portfolio. Choose a good enough variety to showcase your skillset, while keeping it minimal enough so as not to overwhelm the user. If you’ve got lots more work you want to showcase, add a separate section.

View Daniel Autry’s full portfolio website

8. Vera Chen highlights the importance of context

Who is Vera Chen?

Vera Chen is a product designer and former Facebook intern. She has a Master’s degree in Human-Centered Design and Engineering, and has also dabbled in singing and acting.

What makes Vera’s UX design portfolio so great?

Not only is Vera’s portfolio a beautiful thing to behold (just look at those illustrations!); it also highlights the importance of context when presenting your UX work.

Vera doesn’t just outline the problem statement for each case study—she steeps it in a solid back story, describing the events that led her there. She also clearly explains her role on each project, who she worked with, and what design and prototyping tools and methods they used.

Just by including these few extra details, Vera paints a clear picture of what the project entailed and how she contributed. Another excellent example of UX storytelling!

Let’s take Vera’s Wedding Library case study , for example. See how she dedicates two whole sections to setting the scene? First, there’s the project background which lays out the scope of the project. Then there’s the context section, a detailed story about newlyweds Murphy and Diana and the frustrations they faced when planning two weddings.

Vera doesn’t just tell us what the problem is. She shows us exactly how it came to light, and in what capacity she was employed to help solve it. By the time we scroll down to Vera’s process, it’s easy to see where each step fits into the overall project.

It’s a bit like reading a novel: you need a little bit of background before you can start relating to the characters and the plot.

What can we learn from Vera Chen?

There are two very simple yet effective takeaways to be had from Vera’s portfolio. First and foremost, provide plenty of background context—this works wonders when telling the story of each case study.

Vera doesn’t start with the problem statement; she sets the scene, describing the people, events, and circumstances that surround and lead up to this particular design challenge. Aim to precede your problem statement with a small paragraph dedicated to “setting the scene”.

Secondly, state your role on each project. What were you commissioned to do? Where did you fit into the overall team? At the same time, listing your teammates is a nice touch; UX design is a highly collaborative field, so it’s important to demonstrate individual value while acknowledging that the end result was a team effort!

For each case study in your UX portfolio, provide as much context as you can. Set the scene with a brief backstory before launching into your problem statement. This includes stating your role on the project and, if necessary, who you worked with.

View Vera Chen’s full portfolio website

9. Zara Drei bedazzles with awesome UX and UI

Who is Zara Drei?

Zara Drei is a London-based UX designer. When she’s not solving problems with beautiful, user-centric web products, you can find her playing around with electronics, making video loops, building ceramic and metal sculptures, or producing electronic music.

What makes Zara’s UX design portfolio so great?

We’ve talked a lot about the importance of showcasing your UX design process. Now it’s time to contemplate the power of beautiful UI! This brings us to Zara Drei’s portfolio—the epitome of digital elegance.

Zara specializes in creating digital products and experiences for luxury, fashion, and beauty brands, and this is reflected in every detail of her portfolio.

In fact, scrolling through Zara’s portfolio is like wandering through the beauty department of a high-end store, or flipping through the pages of a glossy magazine—and that’s no accident.

She has given as much thought to her color palette , typography , and imagery as she has to writing up her case studies and sharing her process. The result? A flawless portfolio that truly makes its mark.

What can we learn from Zara Drei?

Your UX design portfolio is not just a website—it’s part of your personal brand. Like your case studies, the overall aesthetic of your portfolio should tell a story about who you are as a designer. Consider how Zara uses color and imagery to evoke a sense of luxury throughout her portfolio; how can you create a similar effect?

Spend some time figuring out your personal brand. Are you fun and quirky? Artsy and edgy? Corporate and serious? Perhaps you’re all about eco-friendly design.

Once you’ve got a theme in mind, you can start to think about the kinds of colors and imagery that will help to convey this. Just because you’re a UX designer doesn’t mean you can neglect the visual design of your portfolio.

Your portfolio should embody your personal brand, so treat it like any other UX project and give it the high-shine finish it deserves!

Your portfolio website should reflect your personal brand, and visual design plays a crucial role. The best portfolios offer the full package—detailed case studies wrapped in stunning UI design and flawless UX—so aim to tick all the boxes!

View Zara Drei’s full portfolio website

10. Minimalism from Victoria Kazakova

Who is Victoria Kazakova?

Victoria Kazakova is a Polish UX designer, web developer, and photographer. 

What makes Victoria’s UX design portfolio so great?

In the enormous and sometimes confusing online world we trawl through daily, Victoria Kazakova’s UX portfolio wins the prize for clarity and ease of understanding. 

Throughout Victoria’s portfolio, she sticks to a minimalist design palette and clear signage, a simplicity that makes for a delightfully smooth read. 

Better still, words that spring up on command stroll through the portfolio, leading the reader from section to section. 

Charts and graphics displaying her skills and experience are so simple they appear iconic. There’s no chance the reader could feel lost or confused.  

What can we learn from Victoria Kazakova?

When it comes to graphic design, sometimes simplicity is best. The last thing you want to happen when someone reads over your portfolio is for them to feel overwhelmed with data.

Victoria’s portfolio is a great example of how responsive screens can ease the user’s journey through pages of information. 

Don’t be tempted to overload. Stick to two classy fonts and an inoffensive colorway. These simple building blocks can lead the user’s eye as they navigate your work. 

View Victoria Kazakova’s full UX portfolio

11. Yu-Hsuan offers zero-gravity UX

Who is Yu-Hsuan?

Yu-Hsuan is a UX designer, currently working for Google as an interaction designer. 

What makes Yu-Hsuan’s UX design portfolio so great?

Yu-Hsuan’s impressive role at Google means that many of her current projects are “locked” due to non-disclosure agreements. This is a common problem in the UX design community and a hurdle many designers face when putting together their portfolios. 

Yu-Hsuan’s deft solution is to focus on the illustrative side of her UX portfolio, which showcases her passion and side projects as a graphic designer and game designer. 

She also uses her illustrations to depict the otherwise locked aspects of the projects she’s describing. This gives a lovely cohesion with the rest of the content in her portfolio and reduces the jarring effect locked projects can sometimes have. 

The floating designer illustration that seems to hover over the portfolio is very cool and points at a sense of fun and creativity necessary to succeed in illustration and gaming. 

What can we learn from Yu-Hsuan?

Through her illustrations, Yu-Hsuan has subtly displayed her UX skills in her portfolio itself. 

This visual approach means the separate parts of the portfolio hang together perfectly, even when some of the projects are locked off. 

Another tip from Yu-Hsuan is to be approachable in your portfolio. Dropping in the line “Please contact me if you want to go through the case study” gives a real sense of openness, collaboration, and sharing. 

If you can’t show direct evidence of a project, don’t hesitate to get creative. A strong visual style not only shows off your design chops but helps a large portfolio hang together nicely. Also, be approachable!

View Yu-Hsuan’s full UX portfolio

12. A holistic introduction to Cristina Gafitescu

Who is Cristina Gafitescu?

Romania-based Cristina Gafitescu is a junior UX designer with a playful approach to visual design.

What makes Cristina Gafitescu’s UX design portfolio so great?

Cristina’s UX portfolio makes a great first impression as it tells her story in an interesting-to-follow, visually engaging way. 

Her playful page layouts and graphics show Cristina’s panache as an illustrator and designer. They also provide a great backdrop as she offers a holistic introduction to herself. 

Through a post-it note, almost diaristic approach, the reader really gets a feel for what kind of person Cristina is, her education and experience, and what attracted her to UX in the first place. 

That’s not to say this portfolio is totally informal. Cristina also does a great job of showing her processes, identifying problems (with a focus on UX research), solutions, and testing. 

When the temptation may be to opt for oblique, abstract graphics that display your design chops in the coolest terms, save a thought for a more intimate approach. 

Cristina’s portfolio is emotionally honest, charming, and informative. The effect on recruiters—especially those suffering from portfolio fatigue—is likely persuasive. 

View Cristina Gafitescu’s full UX portfolio

13. The spatial awareness of Rucha Moghe

Who is Rucha Moghe?

Rucha Moghe is a UX designer with a background in architecture based in India. 

What makes Rucha Moghe’s UX design portfolio so great?

From start to finish, Rucha’s UX portfolio ticks all the right boxes. It’s visually strong and easy to digest. Her user journey map is smart and in context, and the user flows, wireframes, and usability study are all useful.    

Tehni: A Plant App is an especially great case study and easy to follow. On the whole, Rucha’s portfolio is incredibly strong on user personas. 

As Rucha suggests, her background as an architect provides her portfolio with a great sense of user-centered design principles, spatial awareness, and problem-solving skills transferable to digital spaces. 

No space feels wasted, nothing is jumbled, and the reader never feels lost or confused. This is architectural elegance in portfolio form. 

Reinventing the wheel in your portfolio isn’t necessarily a good idea. Rucha’s portfolio nails the basics: it’s logical with an easy-to-follow narrative that shows how user problems were solved. It’s bold and eye-catching and features great user personas.

View Rucha Moghe’s full UX portfolio  

14. Nguyen Duc Thang’s deep case studies

Who is Nguyen Duc Thang?

Nguyen Duc Thang is a UX designer based in Hanoi, Vietnam. Although just starting in his career, Nguyen Duc Thang knows how to put together a really strong portfolio. 

What makes Nguyen Duc Thang’s UX design portfolio so great?

Much like Rucha Moghe, Nguyen Duc Thang’s UX portfolio gets the basics right despite the difference in experience. 

Nguyen Duc Thang’s branding is particularly strong, with eye-catching graphics consistently holding the content together throughout the document. 

After introducing himself, Nguyen Duc Thang covers his skills and qualifications before launching into extensive case studies. No stone is left unturned in these exhaustive examples, which detail wireframing, prototyping, testing, user personas, visual design, and information architecture. Bravo! 

Don’t scrimp on your case studies. Tell the world how you nailed that project, from top to tail.

View Nguyen Duc Thang’s full UX portfolio

15. Precocious design from Gilbert Christian

Who is Gilbert Christian?

Gilbert Christian is an Indonesian UX design student in the early stages of his career. As Gilbert mentions in his portfolio, he’s open to all manner of part-time, voluntary work, or UX internship programs. 

What makes Gilbert Christian’s UX design portfolio so great?

Despite his relative inexperience, Gilbert’s UX portfolio is extremely easy on the eye, with strong data visualization and imagery leading you from one page to the next.   

Gilbert’s case studies show a maturity beyond his experience, with thorough documentation giving us insight into his work processes. 

Gilbert’s portfolio is stunning and applies the same key UX design principles present in his work. 

If in doubt, build a logical narrative showing how a problem was understood, defined, and solved. 

View Gilbert Christian’s full UX portfolio

16. Valentina Gigli’s bold branding

Who is Valentina Gigli?

Valentina Gigli is a junior UX designer based in Argentina.  

What makes Valentina Gigli’s UX design portfolio so great?

Aside from the bold color scheme and font choice, Valentina keeps things simple with her portfolio. 

After introducing herself, Valentina discusses her “aptitude palette”, before moving on to her design examples. 

Whether you’re a fan of purplish magenta or not, the bold titles and lurid colors certainly make for clear signposting and remain in the mind’s eye for some time after looking away, a key sign of successful branding. 

When it comes to color schemes and fonts, it’s tempting to play it safe. Taking some risks may mean your portfolio pops out from the crowd.

View Valentina Gigli’s full UX portfolio

17. Aleyna Aykanat raises a smile

Who is Aleyna Aykanat?

Akeyna Aykanat is a Turkish UX designer with skills in public speaking, 3D product modeling, and graphic design.

What makes Aleyna Aykanat’s UX design portfolio so great?

Aleyna’s work is in monochrome black and white, with grainy charcoal textures offering depth to each slide. 

The result feels mature and assured—and Aleyna has the content to match it, too. 

After what feels like a serious offering, Aleyna offers something of a UX visual joke at the end of her portfolio, including a fake loading page, before bidding us farewell. 

Overall, it leaves one with the impression of Aleyna as a fun-loving lateral thinker—just the kind of person we’d like on our team. 

Many UX design portfolios are made using guidelines shared amongst tens of thousands of junior designers at bootcamps and other learning establishments. 

These cookie-cutter portfolios can feel a little soulless and may result in recruiters developing a kind of portfolio fatigue. 

As Aleyna shows so elegantly, including a curveball element—in this case, the joke towards the end of her portfolio—shows the portfolio has been assembled with care and craft, not painted by numbers.  

View Aleyna Aykanat’s full UX portfolio

18. Sharon Kravanja’s scrapbook stylings

Who is Sharon Kravanja?

Sharon Kravanja is a Parisian UX designer at the beginning of her career.

What makes Sharon Kravanja’s UX design portfolio so great?

From the outset, Sharon makes no bones about her very junior status as a UX designer. This is reflected in her opening statement and the primitive doodles that annotate and decorate each portfolio page. 

Despite this seemingly youthful approach, Sharon’s visual scrapbook style demonstrates impressive self-branding. Scribbles and sweeps bring cohesion to all the moving parts of the portfolio while playfully communicating Sharon’s self-awareness as an inexperienced but sincere and brave designer. 

Be yourself. A recruiter will sooner remember Sharon’s somewhat youthfully exuberant portfolio over safer designs.

View Sharon Kravanja ’ s full UX portfolio

19. Sophisticated graphics from Anna Hlushko

Who is Anna Hlushko?

Anna Hlushko is a Ukrainian UX designer with a self-professed focus on minimalism. 

What makes Anna Hlushko’s UX design portfolio so great?

Anna Hlushko’s portfolio speaks of a detail-oriented UX designer with serious design chops. 

Modernist typography and dark, grainy hues glue the elements of this portfolio in place. Anna’s graphic design skills are at the higher end of the spectrum, and these pages wouldn’t look out of place in a MoMA brochure.

Beyond the slick exterior, Anna also touches on her approach to tackling stages of work, including research, and details some case studies. 

Play to your strengths. If visual design is your thing, make sure your portfolio pops. This may be the one chance you have to show off your chops. 

View Anna Hlushko’s full UX portfolio

20. Thorough research by Hoàng Kỳ Phong

Who is Hoàng Kỳ Phong?

Hoàng Kỳ Phong is a Hanoi-based UX designer passionate about art and design. 

What makes Hoàng Kỳ Phong’s UX design portfolio so great?

With black and white images projected onto a backdrop of cartridge paper, Hoàng Kỳ Phong’s portfolio has a classic feel. 

Structurally, it is a masterclass in logical layout and digestible design. Extra marks are awarded for detailed market research and survey information. 

Consider the user at every step by demonstrating the process and results.

View Hoàng Kỳ Phong’s UX portfolio

Why do you need a UX design portfolio?

When creating an impressive UX portfolio, it’s important to understand exactly what your portfolio should achieve. What information should your portfolio present? What do you want people to learn about you and your work when they land on your portfolio?

Your UX design portfolio is not just a virtual gallery of all your most beautiful work. It’s a carefully crafted story that offers a behind-the-scenes look at your methods and processes.

How do you tackle different UX design challenges? What’s your approach to solving problems? Are you user-centric?

It should introduce you as a designer and give the viewer an understanding of your work. And, of course, all of these insights should come gift-wrapped in a visually engaging, user-friendly package.

How to build an amazing UX portfolio

Since a portfolio is all about showcasing your work as a designer, it’s obvious that you need to get some experience so that you have work to spotlight in the first place.

But what if you don’t have any industry experience (yet)? Not to worry.

It’s entirely possibly to build a strong portfolio, break into the industry, and succeed without previous UX design experience . One great place to start is by taking a free UX design short course to make sure you’re cut out for this area of the design field.

Next, you can then to enroll in a UX design certification program —preferably one that provides personalized UX mentorship and portfolio reviews.

To see a live portfolio review with a seasoned UX designer, check out this video:

Beyond this, you want to make sure that your portfolio meets these criteria:

• Includes a memorable introduction
• Consists of just the right number of high-quality UX case studies
• Demonstrates reflexivity —shows your ability to reflect and learn
• User-friendly format (practice what you preach)
• Excellent UI design —shows you know what a good, polished final product looks like

To learn more about these five criteria (and how to meet them), read more in this guide: Five Golden Rules to Build a Job-Winning UX Design Portfolio .

Where else can you look for UX design portfolio inspiration?

That just about concludes our selection of awesome UX design portfolios from around the web. We hope this list has given you a feel for some of the most important UX design portfolio best practices and left you feeling suitably inspired.

For more portfolio inspiration, check out websites like Bestfolios , Behance , and Dribbble . For further tips and advice on building your own UX design portfolio, check out these articles:

• 9 Awesome Portfolios From UX Design Bootcamp Graduates
• How I Designed And Built My UX Design Portfolio From Scratch
• 9 Free Websites for Building You UX/UI Portfolio

And finally, if you’re a UX designer looking to specialize, we’ve also written guides to build portfolios for UX writing and UX research . If you spot any further examples of great portfolios while navigating the web, do let us know so we can add them to the list.

Want to keep exploring UX design? Here are a few other articles you might like:

• How to become a UX designer in under one year
• Do you need a degree to become a UX designer?
• 7 best practices to help keep your UX skillset in shape
• How Nikolaos became a UX designer

And if you’re on the hunt for even more UX design inspiration, here are 15 quotes from design masters .

Frequently asked portfolio (FAQ) about UX portfolios

What should be in a UX portfolio?

A UX portfolio should showcase your expertise, understanding, and passion for UX. A portfolio can include elements like case studies, design, personal projects, examples of your process, and should be presented in a visually pleasing way.

How do I start a UX portfolio for beginners?

A beginner’s UX portfolio is a vital tool for entering the industry. Highlight your passion and motivation for the UX design, include your personal approaches, and if you have minimal case studies to present, include personal projects. 

How do I build my UX portfolio?

With the amount of free templates available online, building your UX portfolio has never been easier. However, it’s important to not limit yourself to a standardized approach and showcase your own unique talent. 

First and foremost, choose your projects and case studies carefully. Then present them in a logical narrative that tells a story about your design process. In your descriptions, highlight your motivations and thought processes.

Across your portfolio, focus on showcasing your design skills and problem-solving abilities, and keep your portfolio up-to-date with your latest work. Be sure to customize your portfolio for the audience.

• Top Articles
• Experiences
• Designing Mobile Apps with Accessibility in Mind

UX designers should implement accessibility standards when designing mobile applications. While many designers concentrate just on the functional aspects of accessibility, it is equally important to consider the visual aspects because the first impression that a business makes has a remarkable impact on the audience’s perception of the business. By giving priority to accessibility, you can enhance the audience’s brand perception and thus increase the number of users who download an app. This also minimizes the chances that users will encounter accessibility issues.

An accessible mobile app ensures that all users have an equivalent experience while using the app. The primary goal of accessibility and inclusive design is to make your app work equivalently for different ranges of users. Whether you’re designing a Web app, a native app, or a hybrid app, accessibility can help you to create a highly performative product. In this article, I’ll discuss the importance of designing accessible mobile apps. Let’s dive in and explore this topic in depth.

The Importance of Accessible Mobile Apps

Accessible mobile apps include both Web apps and native mobile apps that are accessible to everyone. During the development process for mobile apps , developers prioritize mobile accessibility, ensuring that the apps are accessible to people with various disabilities.

Smartphones have become omnipresent, but limiting app accessibility to the physically or mentally fit is not desirable. By neglecting accessibility, app developers unintentionally create barriers for important groups of disabled users.

Therefore, mobile developers need to view accessibility as an essential component of app development. By integrating accessibility features into their apps, developers can ensure inclusivity and enhance the user experience for individuals with diverse abilities. This approach not only broadens an app’s reach but also strengthens the sense of inclusiveness and equity across an organization’s digital space.

The top three areas of importance when developing an accessible mobile app are

• legal importance
• ethical importance
• business goals

Legal Importance

Per Title III of the Americans with Disabilities Act (ADA), a punishable offense results from any form of discrimination against anyone because of their disability, preventing them from enjoying goods, services, privileges, facilities, benefits, or the accommodations of any public place. For instance, Rideshare LLC and Domino’s Pizza were sued because of their hopefully unintentional accessibility policies.

Ethical Importance

When mobile apps lack accessibility, they exclude users with special abilities. Accessible mobile-app design enables everyone, with or without any disability, to utilize a software system effectively.

For example, including subtitles helps individuals with a hearing disability to access audio information, improving their overall user experience. Prioritizing accessibility does not just broaden your user base, it helps foster equality and ensures that everyone fully engages with your mobile app or Web application.

Business Goals

Preventing more than 1 billion users with disabilities from using an app represents a missed opportunity. Prioritizing accessibility improves the user experience and retains essential potential for business growth.

By ensuring that an app is accessible to all users, you can foster inclusivity and unlock new customer segments. Moreover, accessible apps garner loyalty from users, giving a business long-term success and burnishing the brand name. Leverage accessibility as a core value in your app-development journey to maximize impact and achieve meaningful business outcomes.

Key Principles of Accessible Design

The primary principles of accessibility apply to mobile-app development and ensure access to all users. Observing the following core principles results in an accessible mobile-app design:

• operability —Operability is one of the key principles of accessible mobile-app design. The aim is to ensure that users with different abilities can navigate and operate the app easily. The operability principle relies on the idea that mobile apps should be efficient, easy to learn, and easy to use for all users—regardless of their cognitive or physical abilities. Applying this principle makes your business app fully operational.
• perceivability —The perceivability principle focuses on ensuring that all users can perceive the app’s content, which should be in an understandable format. It emphasizes making data and user-interface components recognizable through different sensory modalities such as hearing, sight, and touch.
• navigability —Clear, consistent navigation throughout a mobile app is essential to ensuring navigability when you’re applying accessible design principles in mobile-app development.
• resilience —The content of resilient mobile apps should be accessible to all users. Mobile apps should continually strive for resilience, robustness, and strength in facing various challenges such as technical errors and external disruptions. By building apps on a strong foundation and implementing effective management of errors, you can reduce bugs, crashes, and information-loss incidents.
• accessibility and compatibility —The design and development of accessible, compatible mobile apps requires fulfilling users’ differing needs and being compatible with different environments. Accessibility involves creating features that make an app usable even for individuals with particular disabilities, including those who require the availability of keyboard navigation, screen readers, and other adjustable settings.

The incompatibility principle ensures that a mobile app functions seamlessly across different operating systems, screen sizes, and devices.

Benefits of Accessibility for Businesses and Users

Now, let’s consider the specific benefits of accessibility for businesses and users.

Enhances the Brand Image and Customer Retention

A company that ensures the accessibility of its mobile apps demonstrates that is a law-abiding business and is aware of its users and their needs. When your app is inclusive and useful to every customer, this enhances your company’s image as a reputable brand.

Accessibility fosters a diverse culture that attracts associates for collaboration, establishing a firm reputation for your brand across the entire industry. With better inclusivity, people with disabilities can easily access high-quality customer services.

Fostering inclusivity increases access to high-quality customer services for people with disabilities. The provision of good customer services increases customers’ satisfaction and causes them to subscribe to your business, resulting in a high rate of user retention.

Improves SEO

Search-engine optimization (SEO) is the process digital-marketing executives follow to bring traffic to their business’s Web site or mobile app by improving their rank on search engines such as Google. Along with increasing the business’s reach, greater visibility increases its conversion rates. More accessible mobile apps also improve SEO by making an organization’s content easier to search.

Greater accessibility also makes mobile apps more user friendly. Plus, better accessibility makes a Web site or mobile app easier to navigate and decreases its bounce rate —the number of visitors who leave the site after viewing the first page.

Conveys Moral Responsibility

Disabled people must be an equal segment of any society. Therefore, making apps and Web sites more accessible demonstrates the responsibility of virtuous organizations across the world.

Building mobile accessible apps in a collaborative environment lets each employee contribute to this noble cause. Designers can design application elements to ensure that they are appropriate for users with different abilities, contributing to the development of an app that is accessible for all users.

Increases Profits

Mobile accessibility ensures that an app’s content is readily consumable via a variety of media such as videos, MP3s, alt text, and transcripts. This approach helps individuals experiencing age-related declines, language barriers, or injuries, making the availability of your information more inclusive and accessible to a diverse audience.

By prioritizing mobile accessibility, you not only increase your customer base but also improve user engagement and satisfaction. Providing an inclusive experience fosters loyalty and a positive brand perception, ultimately enhancing the likelihood of boosting sales and profits. Embrace mobile accessibility to drive meaningful connections with your audience and unlock new opportunities for growth and success.

Provides Amazing Independence

Mobile accessibility provides freedom to people who have certain disabilities. They can operate an app with just a few swipes, taps, or even voice commands and perform tasks such as the following:

• purchasing everything from gifts to groceries to airline tickets
• handling finances and banking
• taking an online course
• booking a taxi
• viewing events

Case Studies: Apps That Provide Accessibility Features

Now, let’s look at some top examples of mobile apps that use accessibility features to make their apps usable by all types of users.

Google Assistant

Google Assistant is one of the most successful, well-known accessibility apps and has a variety of impressive functions. This Virtual Assistant provides a personalized user experience to all users and provides different means of helping them understand audio and textual content. Google made this app especially for users with disabilities. It offers various functionalities such as voice commands and voice control to help people carry out their tasks easily.

This app helps visually impaired people who are traveling from one location to another. A person who is unfamiliar with their surroundings can easily find their way using this app. The developer of this app has made it available on both iOS and Android, ultimately helping to grow the app’s user base and generating revenue for the business.

Assistive Touch

This app was designed specifically for people with particular physical disabilities, who could not otherwise perform the simple task of operating a smartphone. The app helps them operate their smartphone easily to access its features and functionalities.

Dragon Dictation

This app helps in communicating with hearing-impaired people, by providing the most promising solutions to their problems: lip-reading, sign language, and speech-to-text . This all-in-one speech-to-text app is accurate and simple to use. Essentially, it saves people time by preventing their having to type long sentences on a smartphone’s tiny keyboard.

Challenges of Accessible Mobile Apps and Their Solutions

Users encounter the following accessibility challenges when using mobile apps:

• Custom widgets are sometimes challenging.
• Libraries are huge and take up a lot of bandwidth.
• Different-sized touch targets can be difficult to use.
• Sometimes testing such apps can be more complex because of the need to consider factors such as the operating system (OS) version and browsers.
• Keyboard interfaces are built using iOS, Windows, and iPad.
• Sometimes the ability to control a device with speech might not be available because of poor connectivity or for any other reason.

Solutions for These Challenges

There are two general solutions that apply to all of these mobile-app accessibility challenges, as follows:

• Better tools can enable app developers to fulfill their clients’ custom development requirements.
• Mobile-app developers can increase their knowledge of accessibility capabilities.

Plus, there are specific solutions for the majority of these accessibility challenges. An expert developer might know all the best practices to overcome these challenges. So there is no need to worry about whether to follow accessibility best practices for mobile-app development.

Future Trends in Mobile-App Accessibility

Future trends in the domain of mobile-app development, including artificial intelligence (AI), the Internet of Things (IoT), 5G technology, Blockchain, augmented reality (AR) and virtual reality (VR) games, and smart wearables, will make accessibility features in mobile apps more useful and worthy of implementation.

In 2024, most of us have heard about and envisioned participating in all of these trends. AI chatbots, AI tools for developing code, robots, 5G-enabled smartphones, AR/VR games, and smartwatches are some of the most popular examples of growing trends in mobile-app development. 

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Join the discussion, emily cooper.

Independent Mobile App Developer

Dallas, Texas, USA

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• Inclusive Digital Experiences: Redesign Strategies for Addressing Diverse Abilities and Accessibility Challenges, Part 1
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