problem solving examples in social work

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3.2: Problem Solving Approaches and Interventions

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Vera Kennedy
West Hills College Lemoore

There are six problem solving approaches and interventions most commonly used among practitioners. Each approach examines a different aspect of a social problem. The nature of the problem and people involved determines the most appropriate intervention to apply.

A social systems approach examines the social structure surrounding the problem or issue. This approach requires macro, meso, and micro levels of analysis (see pages 12-13) to help understand the structure of the problem and the arrangement of individuals and social groups involved. Analysis requires comprehension of the entire issue and parts associated, as well as, which components and protocols of the structure are independent or dependent of each other. Application of this approach requires grasp of the complete problem including the hierarchy, order, patterns, and boundaries of individuals and social groups including their interactions, relationships, and processes as a body or structure surrounding the issue (Bruhn and Rebach 2007).

The interventions deployed using a social systems approach focus on establishing and maintaining stability for all parties even while change is occurring. Social system interventions require change agents or leaders such as sociological practitioners to help control and guide inputs (what is put in or taken into the problem) and outputs (what is produced, delivered, or supplied resulting from change) used in problem solving (Bruhn and Rebach 2007). This approach requires the involvement of everyone in the social structure to design or re-design the system and processes around the issue.

The human ecology approach examines the “web of life” or the ecosystem of a social problem or issue. This approach is often visually represented by a spider web to demonstrate how lives are interlinked and interdependent. A human ecology approach focuses on macro and meso levels of analysis to develop knowledge about the social bonds, personal needs, and environmental conditions that impede or support life challenges and opportunities for individuals. Practitioners evaluate and analyze where individuals and groups fit in the social structure or ecosystem and their roles. The purpose of this approach is to identify cognitive and emotional boundaries people experience living in social systems to help confront and remove the obstacles they face.

Interventions applied in a human ecological approach target changes in families, institutions, and small communities. The goal is to confront the stressors and strain created by social situations and settings. Interventions from a human ecology approach help people determine acceptable behaviors within different social environments (Bruhn and Rebach 2007). Practitioners work with social groups to remove collaborative challenges between groups in a social ecosystem and the individuals working and living within them. Change is concentrated on developing a new system and process to support and remove obstacles for individuals effected by a social problem.

Describe the social systems approach and explain what type of social problems or issues this approach is the most valid method to use.
Describe the human ecology approach and explain what type of social problem or issues this approach is the most valid method to use.
A county mental health court
Gender neutral bathrooms on a college campus
Anti-bullying campaign in local K-12 schools

A life cycle approach examines the developmental stages and experiences of individuals facing issues or various life crises. Meso and micro levels of analysis are required with this method. Data gathered assists practitioners in understanding the adaption of individuals or groups to change, challenges, and demands at each developmental stage of life (Bruhn and Rebach 2007). Analysis incorporates evaluation of interpersonal connections between a person and the environment, life transitions, and patterns. This approach if applicable when working with individuals, groups, and organizations, which all have and go through a life cycle and stages of development.

Interventions using this approach target changes in social norms and expectations of individuals or groups facing difficulties. Practitioners help identify the context and issues creating anxiety among individuals or groups and facilitate coping strategies to attack their issues. This approach builds on positive personal and social resources and networks to mend, retrain, or enable development and growth.

The clinical approach evaluates disease, illness, and distress. Both meso and micro levels of analysis are required for this method. Practitioners assess biological, personal, and environmental connections by surveying the patient or client’s background, and current and recent conditions (Bruhn and Rebach 2007). A Patient Evaluation Grid (PEG) is the most commonly used tool for data collection. This approach requires in-depth interactions with the patient or client to identify themes associated with their condition and the structure of the social system related to their illness and support. When applying this approach in medical practice, the evaluation and analysis leads to a diagnosis.

Describe the life cycle approach and explain what type of social problems or issues this approach is the most valid method to use.
Describe the clinical approach and explain what type of social problem or issues this approach is the most valid method to use.
Policing strategies to reduce crime and improve community relationships
Reductions in self-injury or cutting among teens
A community college social work education degree program

Intervention in a clinical approach concentrates on removal of symptoms, condition, or changes in the individual to solve the problem. The overarching goal of this method is to prevent the problem from reoccurring and the solution from interfering with the individual’s functioning. Problem management must minimally disrupt the social system of the patient or client.

A social norms approach focuses on peer influences to provide individuals with accurate information and role models to induce change (Bruhn and Rebach 2007). This approach observes macro, meso, and micro levels of analysis. Intervention centers on providing correct perceptions about thinking and behavior to induce change in one’s thoughts and actions. This technique is a proactive prevention model aimed at addressing something from happening or arising.

There are three levels of intervention when applying a social norms approach (Bruhn and Rebach 2007). Practitioners use interventions independently or together for a comprehensive solution. At the universal level of intervention , all members of a population receive the intervention without identifying which individuals are at risk. A selective level of intervention directs assistance or services to an entire group of at risk individuals. When specific individuals are beyond risk and already show signs of the problem, they receive an indicated level of intervention . A comprehensive intervention requires an integration of all three levels.

Practitioners assist communities in problem solving by applying a community based approach . All three levels of analysis (macro, meso, and micro) are required for this method. The aim of this approach is to plan, develop, and implement community based interventions whereby local institutions and residents participate in problem solving and work towards preventing future issues. Practitioners work with communities on three outcomes, individual empowerment, connecting people, and improving social interactions and cooperation (Bruhn and Rebach 2007). Concentrating on these outcomes builds on community assets while tailoring solutions to local political, economic, and social conditions. By building bridges among individuals and groups in the community, practitioners facilitate connections between services, programs, and policies while attacking the problem from multiple vantage points.

A community based approach helps ensure problem analysis, evaluation, and interventions are culturally and geographically appropriate for local residents, groups, and organizations. To operate effectively, this intervention requires practitioners to help facilitate face-to-face interactions among community members and develop a communication pattern for solving community problems. To build an appropriate intervention, practitioners must develop knowledge and understanding about the purpose, structure, and process of each group, organization, and collaboration within the community (Bruhn and Rebach 2007). Upon implementation, a community based approach endows local residents and organizations to observe and monitor their own progress and solutions directly.

Describe the social norms approach and explain what type of social problems or issues this approach is the most valid method to use.
Describe the community based approach and explain what type of social problem or issues this approach is the most valid method to use.
Human trafficking prevention program
Reductions in electronic cigarette, vaping, and new tobacco product usage

13 Social Work Methods & Interventions for Helping Others

While social work as a profession has remained in a state of flux for some years, dedicated professionals continue to support individuals, families, and communities at their most troubled times.

Their professional dedication remains underpinned by core skills, including a “commitment to human, relation-based practice” and methods and interventions garnered from multiple disciplines (Rogers, Whitaker, Edmondson, & Peach, 2020, p. 9).

This article introduces how social workers select the best approaches and interventions for meeting the needs of their service users.

Before you continue, we thought you might like to download our three Positive Psychology Exercises for free . These science-based exercises will explore fundamental aspects of positive psychology, including strengths, values, and self-compassion, and give you the tools to enhance the wellbeing of your clients, students, or employees.

This Article Contains:

Selecting an appropriate method & intervention, top 5 methods used by social workers, 8 best social work interventions, social work & domestic violence: 4 helpful methods, positivepsychology.com’s useful resources, a take-home message.

The “constantly evolving nature of social life” has made it difficult to build a single and standard model for social work (Parker, 2013, p. 311). A framework that offers a clear process for social workers to engage with service users and implement appropriate interventions is, however, vital.

As a result, social work has combined various interdisciplinary concepts and social work theories with firsthand, experiential knowledge to develop an evidence base for social workers’ decisions.

While more than one model is used to describe social work practice, Parker (2013) offers a simplified perspective built from three elements: assessment , intervention , and review.

The model is not linear; the stages merge, overlap, and require a degree of flexibility, analysis, and critical thinking to implement (Parker, 2013).

Although the final review stage is vital to social workers’ “statutory and legal obligations” and in ensuring care plans remain appropriate, this article focuses on choosing suitable methods of assessment and intervention (Parker, 2013, p. 317).

What is an assessment?

The assessment stage aims to understand the situation affecting the service user, directly or via referral. It can be complex, often involving many contributing factors, and sometimes seem as much art as science (Parker, 2013).

Typically, assessments are perspectives constructed at a particular time and place, and include the following elements (Parker, 2013):

Preparation , planning , and engagement involve working with the individual requiring support to introduce the need to perform an assessment and agree how the social worker will carry it out.
Collecting data and forming a picture help social workers understand the situation better.
Preliminary analysis includes interpreting the data and testing out “thoughts and hunches” (Parker, 2013, p. 314).
Deeper analysis and shared negotiation are required following testing to put together an interpretation. This can offer the client or referrer an alternative way of viewing the problem.
Construct an action plan collaboratively.

Throughout the assessment, it is essential to engage and partner with all interested parties, sharing the reasons for the evaluation, how it will be used, and the rights of those involved.

“A good assessment allows the social worker to plan openly with service users what comes next” (Parker, 2013, p. 315). The plan forms the basis for selecting or putting together the intervention and how goals and objectives will be met.

What is an intervention?

The selection of methods and interventions is further influenced by the social worker’s underlying belief systems, value bases, and theoretical preferences.

The term intervention is sometimes challenged within social work because of its suggestion of doing something to others without their consent. As with counseling and therapy, it is most valuable when put together as part of an alliance between social workers and service users (Parker, 2013).

The process must be transparent, with the social worker able to explain the evidence base leading to informed decisions. Such openness requires a detailed understanding of the theories and knowledge underpinning the models chosen and why they are appropriate and effective (Parker, 2013).

Finding appropriate methods and models can help make sense of the experiences of others.

Care management

Popular in the United Kingdom, care management is closely linked to the use of community care to meet the needs of adult health and social care. Earlier implementations were managed from the top down and accessed via the benefits system, leading to ever-increasing governmental social security bills. Over time, more autonomy has been given to the community, encouraging independence, choice, and control at a local level (Hutchinson, 2013).

The most common care management approach within the UK is known as social entrepreneurship . The person’s needs are assessed by a care manager , who acts as a liaison to other services to meet the service user’s needs.

“One of the main strengths of the care management approach is the centrality of needs-led assessment from which all other plans and actions are negotiated” (Hutchinson, 2013, p. 321). However, the challenges of this approach involve the resource-limited system. Funding can be insufficient, often leading to ever-tightening eligibility criteria.

Strengths-based and solution-focused approaches

The strengths-based and solution-focused approaches to social care help develop alliances with service users while recognizing their uniqueness (Rogers et al., 2020).

These social work methods focus less on managing risk and what people lack, and more on their innate ability to grow and develop by building on their strengths.

The strengths-based method is based on several underlying principles, including (modified from Rogers et al., 2020):

The individual, family, group, and community all have strengths.
Trauma and adversity can provide opportunity and become a source of strength.
Assumptions should not be made regarding the individual’s capacity to grow and change.
Collaborative practice is best practice.
Every environment is rich in resources.
“Social work is about care, care-taking and hope” (Rogers et al., 2020, p. 244).

Crucially, these approaches work toward solving problems now while building resources and skills for the future. They are also flexible and efficiently combine with other social work methods and techniques (Rogers et al., 2020).

Narrative social work

Rather than professionals being seen as experts, who come in and give their (sometimes restricted) view of the situation, the narrative method takes an alternative approach (Cooper, 2020). It recognizes that problems are often found in the broader system of relationships rather than the individual.

The narrative approach states that the “problem is the problem, rather than a failing in the person themselves” (Cooper, 2020, p. 261).

However, narrative social work has received criticism. If we externalize the problem, are we absolving the individual and removing them from responsibility? Of course, that needn’t be the case.

A common approach within narrative social work is to ask the individual what advice they would give a friend when faced with a similar situation. Narrative therapy recognizes that actions are just that: ‘actions’ (they do not define a person). As such, they can be changed.

Groupwork is another essential method and technique within social work; indeed, it has been a mainstay within the profession since the 1930s (Doel, 2013).

Groupwork offers several different functions, including social control, social action, education, and therapy. Some groups have expected outcomes or goals, while others are more organic, allowing the purpose to develop as the group evolves. For example, a social worker may create a group to support women in a particular neighborhood with severe mental health problems or veterans having trouble finding their place in society.

The group process involves an awareness of what is happening at two levels: first, the individual within the group, and second, the group itself. It includes considering the stages through which the group passes and the relationships and communication that form within (Doel, 2013).

Task-centered social work practice

The task-centered method favors developing skills in people so that they may use them to solve future problems and fostering increased autonomy (Edmondson, 2020).

Ultimately, the approach is “value-led, evidence-based and practical” (Edmondson, 2020, p. 271). It promotes positive change through forming partnerships with individuals, groups, and communities, rather than a more limiting focus on tasks (job, duty, and chores) defined by predictability and routine (Edmondson, 2020).

Task-centered social work is less about form filling and more about identifying and solving problems, and setting and achieving realistic changes and goals (Edmondson, 2020).

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With a large variety of methods and theoretical approaches available to social workers, there is an even greater choice surrounding interventions.

The following list contains some of our favorites, and while arising from several methodologies, they can be integrated and used as appropriate for the service user.

1. Problem-free talk

Problem-free talk can be used at any time, but it is particularly helpful at the start of an intervention as a reminder that “the person is more than the sum of their difficulties” (Rogers et al., 2020, p. 246).

The social worker encourages the service user to discuss aspects of their lives that are not a source of problems, adding a note of positivity often missed when focusing on obstacles and challenging aspects of their lives (Rogers et al., 2020).

2. Miracle questions

The miracle question encourages the individual to visualize their world without the problem they currently face and is often found in the toolkit of solution-focused practitioners (Rogers et al., 2020).

Imagining a better future is a powerful tool for thinking positively and motivating change.

3. Vision statement

Like the miracle question, the vision statement uses imagination to explore a possible future. Social workers can use it with families to compare where they are now versus where they would like to be (Rogers & Cooper, 2020).

For example, what might my children say about me now ? And what would I like my children to say about me 10 years from now ?

The process is a powerful intervention for identifying the changes that are needed and the obstacles to be overcome to reach happier times as a family.

How to create a personal vision statement – Pursuing Fulfillment

4. Circular questioning

Changing perspective can be a powerful and helpful process for service users. Putting someone in another’s shoes by using circular questioning , can introduce new ideas and information, and encourage a greater awareness of a situation (Rogers & Cooper, 2020).

For example, a family member might be asked to describe how a parent, sibling, or child would react to or feel about a situation. Sharing such thoughts can help them understand how others perceive them and improve their understanding of their role in the family.

5. Life-story book

A child whose life has been affected through social care involvement may be confused and unclear about what has happened and why (Cooper, 2020).

A story or book can be written for the child to explain why they were adopted or put in care to provoke open conversations and confirm that the situation was not their fault.

However, it is vital to consider that the story must be age appropriate and will most likely avoid certain factors of the decision making regarding care.

6. Later life letter

The reasons a child was taken from a family may be unsuitable for sharing with the child. Instead, a letter can be written that provides a complete picture (rather than the more edited life-story book) for opening sometime in the future, possibly near their 18th birthday (Cooper, 2020).

7. Exception seeking

We should not assume that a problem has always existed or that the individual can never handle similar situations.

Instead, through attentive and active listening, it is possible to pick up on coping skills or strategies that have worked in the past and may be transferable to existing or new situations. Ask the service user coping questions to identify times when they have “coped with a problem or uncover how a service user manages with a continuing issue” (Rogers et al., 2020, p. 247).

8. Competence seeking

To address or prepare for problems, it can be helpful for people to identify and understand what qualities, strengths, and resources they have available (Rogers et al., 2020).

When entrenched in a problem or difficult situation, we can remain single minded and lose sight of positive personal characteristics that can help (Rogers et al., 2020).

While there has been significant progress in multiple agencies working together to safeguard children, approaches to ensuring the safety of women and children remain fragmented (Humphreys, 2013).

However, there has been considerable success in increasing domestic violence awareness, which “has led to greater attention being paid to the development of legislation, policy and practice” (Humphreys, 2013, p. 155).

Several methods can be helpful in cases of domestic violence, including the following:

Group work can offer a forum for groups of people who have experienced domestic violence. However, the facilitator must ensure that no one individual asserts power over the group and that there are no barriers to inclusion or participation (Rogers et al., 2020).
Strengths-based approaches can help individuals recognize the resilience they showed in traumatic situations and how they could move on from a potentially harmful situation (Cooper, 2020).
Good court skills “are central to social work practice” and can close the gap between the theory and practice of law surrounding domestic violence (Whitaker, 2020, p. 231).
Self-awareness can help manage conflict between social workers and service users in cases of domestic abuse. Being aware of personal feelings and beliefs, maintaining focus, and being clear and direct can help when tensions rise (Edmondson & Ashworth, 2020).

Domestic violence is extremely damaging. It is, therefore, vital that good practice in social work is also reflected in cross-cultural practice principles and inter-agency collaboration and that an appropriate political and legal framework is in place (Edmondson & Ashworth, 2020).

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Throughout our blog, you’ll find many free tools and worksheets to help you be a more effective social worker, including the following:

Growing Stronger From Trauma This worksheet helps clients explore the silver linings of traumatic experiences while appreciating the strengths they have developed as a result.
Strengths in Challenging Times This worksheet presents four questions exploring how clients can apply their strengths to a current life challenge and what they might gain or learn as a result.
Forgiveness and Acceptance Worksheet This worksheet helps clients explore their negative feelings about a past transgression and make the conscious decision to forgive.
Active Constructive Responding This handout presents a 2×2 matrix of communication styles ranging from destructive to constructive and passive to active, highlighting the differences between each with examples.
17 Positive Psychology Exercises If you’re looking for more science-based ways to help others enhance their wellbeing, this signature collection contains 17 validated positive psychology tools for practitioners. Use them to help others flourish and thrive.
Recommended Books 12 Social Work Books Every Practitioner Should Read is a great article full of highly recommended and engaging books. Helping others is made easier if you are empowered with knowledge, and a great way to start is simply by reading more.

“Social work and society are caught in an intense and changing relationship” (Cree, 2013, p. 3). The role and influence of familial, religious, and political frameworks have reduced, and social workers are increasingly called upon to help groups left at the margins and in need.

While social work may once have been informal and voluntary, it is now often enshrined in regulations and statutory agencies. As society moves forward, social work must keep up, advancing as a caring profession and collaborating with service users and other agencies to find the best outcome for all concerned.

With such growing demand and developing expectations, social workers must show professionalism while recognizing and promoting the fundamental principles of human rights. They require appropriate theories , knowledge, and methods to determine the needs of the people they support and to recognize what action will be most helpful (Rogers et al., 2020).

The methods adopted by professionals do not work in isolation but support other competencies while working with others and collaborating with the service user to provide a relation-based practice.

We hope you enjoyed reading this article and that it inspires you to learn more about this developing discipline. Don’t forget to download our three Positive Psychology Exercises for free .

Cooper, J. (2020). Narrative social work. In M. Rogers, D. Whitaker, D. Edmondson, & D. Peach, Developing skills & knowledge for social work practice (pp. 259–268). SAGE.
Cree, V. (2013). Social work and society. In M. Davies (Ed.), The Blackwell companion to social work (pp. 151–158). Wiley Blackwell.
Doel, M. (2013). Groupwork. In M. Davies (Ed.), The Blackwell companion to social work (pp. 369–377). Wiley Blackwell.
Edmondson, D. (2020). Task-centered social work practice. In M. Rogers, D. Whitaker, D. Edmondson, & D. Peach, Developing skills & knowledge for social work practice (pp. 259–268). SAGE.
Edmondson, D., & Ashworth, C. (2020). Conflict management and resolution. In M. Rogers, D. Whitaker, D. Edmondson, & D. Peach, Developing skills & knowledge for social work practice (pp. 259–268). SAGE.
Humphreys, C. (2013). Domestic violence. In M. Davies (Ed.), The Blackwell companion to social work (pp. 151–158). Wiley Blackwell.
Hutchinson, A. (2013). Care management. In M. Davies (Ed.), The Blackwell companion to social work (pp. 321–332). Wiley Blackwell.
Parker, J. (2013). Assessment, intervention and review. In M. Davies (Ed.), The Blackwell companion to social work (pp. 311–320). Wiley Blackwell.
Rogers, M., Whitaker, D., Edmondson, D., & Peach, D. (2020). Developing skills & knowledge for social work practice . SAGE.
Rogers, M., & Cooper, J. (2020). Systems theory and an ecological approach. In M. Rogers, D. Whitaker, D. Edmondson, & D. Peach, Developing skills & knowledge for social work practice (pp. 259–268). SAGE.
Whitaker, D. (2020). Court skills. In M. Rogers, D. Whitaker, D. Edmondson, & D. Peach, Developing skills & knowledge for social work practice (pp. 230–240). SAGE.

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Theories Used in Social Work Practice & Practice Models

Social work theories are general explanations that are supported by evidence obtained through the scientific method. A theory may explain human behavior, for example, by describing how humans interact or how humans react to certain stimuli.

Social work practice models describe how social workers can implement theories. Practice models provide social workers with a blueprint of how to help others based on the underlying social work theory. While a theory explains why something happens, a practice model shows how to use a theory to create change.

Social Work Theories

There are many social work theories that guide social work practice. Here are some of the major theories that are generally accepted in the field of social work:

Systems theory describes human behavior in terms of complex systems. It is premised on the idea that an effective system is based on individual needs, rewards, expectations, and attributes of the people living in the system. According to this theory, families, couples, and organization members are directly involved in resolving a problem even if it is an individual issue.

Social learning theory is based on Albert Bandura’s idea that learning occurs through observation and imitation. New behavior will continue if it is reinforced. According to this theory, rather than simply hearing a new concept and applying it, the learning process is made more efficient if the new behavior is modeled as well.

Psychosocial development theory is an eight-stage theory of identity and psychosocial development articulated by Erik Erikson. Erikson believed everyone must pass through eight stages of development over the life cycle: hope, will, purpose, competence, fidelity, love, care, and wisdom. Each stage is divided into age ranges from infancy to older adults.

Psychodynamic theory was developed by Freud, and it explains personality in terms of conscious and unconscious forces. This social work theory describes the personality as consisting of the id (responsible for following basic instincts), the superego (attempts to follow rules and behave morally), and the ego (mediates between the id and the ego).

Transpersonal theory proposes additional stages beyond the adult ego. In healthy individuals, these stages contribute to creativity, wisdom, and altruism. In people lacking healthy ego development, experiences can lead to psychosis.

Rational choice theory is based on the idea that all action is fundamentally rational in character, and people calculate the risks and benefits of any action before making decisions.

Social Work Practice Models

There are many different practice models that influence the way social workers choose to help people meet their goals. Here are some of the major social work practice models used in various roles, such as case managers and therapists:

Problem solving assists people with the problem solving process. Rather than tell clients what to do, social workers teach clients how to apply a problem solving method so they can develop their own solutions.

Task-centered practice is a short-term treatment where clients establish specific, measurable goals. Social workers and clients collaborate together and create specific strategies and steps to begin reaching those goals.

Narrative therapy externalizes a person’s problem by examining the story of the person’s life. In the story, the client is not defined by the problem, and the problem exists as a separate entity. Instead of focusing on a client’s depression, in this social work practice model, a client would be encouraged to fight against the depression by looking at the skills and abilities that may have previously been taken for granted.

Cognitive behavioral therapy focuses on the relationship between thoughts, feelings, and behaviors. Social workers assist clients in identifying patterns of irrational and self-destructive thoughts and behaviors that influence emotions.

Crisis intervention model is used when someone is dealing with an acute crisis. The model includes seven stages: assess safety and lethality, rapport building, problem identification, address feelings, generate alternatives, develop an action plan, and follow up. This social work practice model is commonly used with clients who are expressing suicidal ideation.

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In This Article Expand or collapse the "in this article" section Brief Therapies in Social Work: Task-Centered Model and Solution-Focused Therapy

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Brief Therapies in Social Work: Task-Centered Model and Solution-Focused Therapy by Cynthia Franklin , Krystallynne Mikle LAST REVIEWED: 06 May 2015 LAST MODIFIED: 30 September 2013 DOI: 10.1093/obo/9780195389678-0188

Brief therapies serve as evidenced-based practices that place a strong emphasis on effective, time-limited treatments that aid in resolving clients’ presenting problems. The resources presented in this article summarize for professionals and educators the abundant literature evaluating brief therapies within social work practice. Brief therapies have appeared in many different schools of psychotherapy, and several approaches have also evolved within social work practice, but two approaches—the task-centered model and solution-focused brief therapy (SFBT)—stand out as being grounded in research and have also gained international acclaim as important interventions for implementation and further study. These two approaches are the focus of this bibliography. The task-centered model and SFBT were developed by social work practitioners and researchers for the purposes of making clinical practice more effective, and they share a common bond in hoping to improve the services delivered to clients. Since the development of the task-centered and solution-focused approaches, brief therapies have become essential to the work of all types of psychotherapists and clinicians, and many of the principles and practices of brief therapy that are a part of the task-centered and solution-focused approaches are now essential to psychotherapy training. Clinical social workers practicing from the perspective of the task-centered model and SFBT approaches work from several brief therapy assumptions. The first regards the client/therapist relationship. The best way to help clients is to work within a collaborative relationship to discover options for coping and new behavior that may also lead to specific tasks and solutions for change that are identified by the client. Second is the assumption that change can happen quickly and can be lasting. Third, focus on the past may not be as helpful to most clients as a focus on the present and the future. The fourth regards a pragmatic perspective about where the change occurs. The best approach to practice is pragmatic, and effective practitioners recognize that what happens in a client’s life is more important than what happens in a social worker’s office. The fifth assumption is that change can happen more quickly and be maintained when practitioners utilize the strengths and resources that exist within the client and his or her environment. The next assumption is that a small change made by clients may cause significant and major life changes. The seventh assumption is associated with creating goals. It is important to focus on small, concrete goal construction and helping the client move toward small steps to achieve those goals. The next regards change. Change is viewed as hard work and involves focused effort and commitment from the client and social worker. There will be homework assignments and following through on tasks. Also, it is assumed that it is important to establish and maintain a clear treatment focus (often considered the most important element in brief treatment). Parsimony is also considered to be a guiding principle (i.e., given two equally effective treatments, the one requiring less investment of time and energy is preferable). Last, it is assumed that without evidence to the contrary, the client’s stated problem is taken as the valid focus of treatment. The task-centered model and SFBT have developed a strong empirical base, and both approaches operate from a goal-oriented and strengths perspective. Both approaches have numerous applications and have successfully been used with many different types of clients and practice settings. Both approaches have also been expanded to applications in macro social work that focus on work within management- and community-based practices. For related Oxford Bibliographies entries, see Task-Centered Practice and Solution-Focused Therapy .

Task-Centered Model Literature

The task-centered model is an empirically grounded approach to social work practice that appeared in the mid-1960s at Columbia University and was developed in response to research reports that indicated social work was not effective with clients. William J. Reid was the chief researcher who helped develop this model, and he integrated many therapeutic perspectives to create the task-centered approach, including ideas from behavioral therapies. The task-centered model evolved out of the psychodynamic practice and uses a brief, problem-solving approach to help clients resolve presenting problems. The task-centered model is currently used in clinical social work and group work and may also be applied to other types of social work practice.

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Important Of Problem Solving Skills For Social Workers

Problem-solving skills are crucial for social workers who work with clients facing challenging situations in their life. Social workers are trained professionals who serve individuals, families, and communities to improve their well-being.

The ability to identify, analyze, and resolving essential for social workers to develop effective intervention plans and support clients in achieving their goals.

In this article, we will explore the importance of problem solving skills for social workers and discuss key skills, social work theories, practices, and demanding situations that social workers face.

Table of Contents

Is Problem Solving Skill Matter in Social Work?

Yes, problem-solving skills are essential for social workers. In their role, social workers encounter clients who face complex challenges and can identify and analyze them.

Resolving problems is crucial for developing effective intervention plans and supporting clients in achieving their goals. Social workers use various skills, including assessment, therapy, and decision-making, to help clients navigate difficult situations.

Additionally, understanding social work theories and practices and having strong interpersonal and organizational skills are crucial for success in this field. Social workers must be able to work collaboratively with clients, other professionals, and organizations to provide the best possible services.

In short, problem-solving skills are a cornerstone of social work practice, and social workers must continuously develop and refine these skills to be effective in their work.

Social workers work in various settings to help individuals and communities overcome challenges and improve their well-being.

One of the most critical skills social workers must possess is problem-solving. Problem-solving skills are essential in social work because they enable social workers to develop effective interventions and help their clients.

Problem-solving skills allow social workers to identify and analyze problems, develop creative solutions, and implement effective interventions. Social workers must be able to think critically and use their analytical skills to identify the root cause of a problem and develop effective strategies to address it.

They must also be creative and flexible, able to develop innovative solutions to complex problems that meet each client’s unique needs.

In social work, problems can take many forms, from personal problems such as addiction or mental health issues to systemic issues such as poverty or discrimination. Social workers must have the skills to work with clients in various situations and develop effective interventions that address the root cause of the problem.

Social workers must communicate effectively with their clients, colleagues, and other professionals to comprehensively understand the problem and develop practical solutions. They must also be able to express their ideas clearly and persuasively to gain support for their interventions.

How to Improve Problem-Solving Skills in Social Work?

As a social worker, improving your problem-solving skills is crucial for effectively helping your clients and contributing to your organization’s success. Analyzing complex situations, identifying underlying issues, and developing practical solutions are essential to providing high-quality social work services. Here will help you improve your problem-solving skills in social work:

1. Identify Areas for Improvement

The first step in improving your problem-solving skills is identifying areas you need to improve. This could be through self-reflection or feedback from colleagues and supervisors.

2. Seek Education and Training

Continuing education and training programs can provide the latest knowledge and skills to address contemporary social issues.

3. Develop Analytical Skills

Analytical skills are essential for problem-solving in social work. Social workers need to be able to break down complex situations into smaller parts to analyze and identify underlying issues.

4. Practice Creative Thinking

Creative thinking is essential to developing innovative solutions to complex problems. Social workers must think outside the box to create practical solutions.

5. Enhance Communication Skills

Communication is vital for effective problem-solving in social work. Social workers must communicate effectively with clients, colleagues, and other professionals.

6. Seek Supervision and Feedback

Seeking supervision and feedback from colleagues and supervisors can provide valuable insight into improvement areas and help you identify solutions to challenging problems.

Challenges to Developing Problem-Solving Skills in Social Work

Developing problem-solving skills in social work is crucial for addressing complex issues and effectively serving clients. However, there are several challenges that social workers may encounter in their efforts to improve their problem-solving abilities. Some of the common challenges are:

Lack of Resources : Social workers may need more resources, including funding, staffing, and technology, which can hinder their ability to develop and implement effective problem-solving strategies.
Time Constraints: Social workers often have high caseloads and tight deadlines, leaving little time for reflection and creative thinking, which are essential components of practical problem-solving.
The complexity of Social Issues: Social issues can be multifaceted and complex, making it challenging to identify the root causes of problems and develop practical solutions.
Resistance to Change: Resistance to change can be a significant challenge in social work organizations. Social workers may encounter resistance from clients, colleagues, and administrators, who hesitate to adopt new problem-solving approaches .
Emotional Demands: Social work can be emotionally demanding, as social workers may work with clients who have experienced trauma, abuse, or other challenging life circumstances. This emotional toll can make it difficult for social workers to maintain their focus on problem-solving and critical thinking.
Limited Training Opportunities: Some social workers may need more training and education opportunities to help them develop their problem-solving skills due to financial constraints or lack of availability.

How Can Social Workers Improve Their Problem-Solving Skills?

Social workers can improve their problem-solving skills in several ways:

Enhance Critical Thinking: Critical thinking is a crucial component of problem-solving . Social workers can develop critical thinking skills by asking questions , analyzing situations, and exploring various perspectives.
Expand Knowledge: Social workers can expand their knowledge of different theories, social work practices, and interventions by attending training and workshops, reading relevant literature, and consulting with colleagues and experts.
Build Collaborative Relationships: Collaborative relationships with colleagues, clients, and community members can help social workers gather information, identify resources, and develop practical solutions to problems.
Utilize Data and Research: Social workers can use data and research to inform their problem-solving processes. They can gather and analyze data, evaluate the effectiveness of interventions, and use research to support their decision-making.
Practice Self-Care: Problem-solving can be emotionally challenging, and social workers need to practice self-care to maintain their focus and effectiveness. Self-care practices like exercise, mindfulness, and stress management can help social workers stay resilient and focused on problem-solving.
Seek Supervision and Support: Supervision and support from experienced colleagues and supervisors can provide social workers with guidance, feedback, and encouragement. Social workers can also seek peer support from professional organizations and networks.
Use Feedback for Improvement: Social workers can use feedback from clients, colleagues, and supervisors to evaluate their problem-solving processes and identify areas for improvement.

Final Thoughts

Problem solving skills for social workers are an essential component of effective social work practice. Social workers face complex and challenging situations regularly, and identifying and addressing problems is critical to providing high-quality services to clients.

Developing problem-solving skills requires knowledge, critical thinking, collaboration, self-care, and support. By utilizing these strategies, social workers can improve their problem-solving abilities, enhance their effectiveness in the field, and ultimately improve outcomes for their clients.

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The SkillsYouNeed Guide to Interpersonal Skills

Social problem-solving might also be called ‘ problem-solving in real life ’. In other words, it is a rather academic way of describing the systems and processes that we use to solve the problems that we encounter in our everyday lives.

The word ‘ social ’ does not mean that it only applies to problems that we solve with other people, or, indeed, those that we feel are caused by others. The word is simply used to indicate the ‘ real life ’ nature of the problems, and the way that we approach them.

Social problem-solving is generally considered to apply to four different types of problems:

Impersonal problems, for example, shortage of money;
Personal problems, for example, emotional or health problems;
Interpersonal problems, such as disagreements with other people; and
Community and wider societal problems, such as litter or crime rate.

A Model of Social Problem-Solving

One of the main models used in academic studies of social problem-solving was put forward by a group led by Thomas D’Zurilla.

This model includes three basic concepts or elements:

Problem-solving

This is defined as the process used by an individual, pair or group to find an effective solution for a particular problem. It is a self-directed process, meaning simply that the individual or group does not have anyone telling them what to do. Parts of this process include generating lots of possible solutions and selecting the best from among them.

A problem is defined as any situation or task that needs some kind of a response if it is to be managed effectively, but to which no obvious response is available. The demands may be external, from the environment, or internal.

A solution is a response or coping mechanism which is specific to the problem or situation. It is the outcome of the problem-solving process.

Once a solution has been identified, it must then be implemented. D’Zurilla’s model distinguishes between problem-solving (the process that identifies a solution) and solution implementation (the process of putting that solution into practice), and notes that the skills required for the two are not necessarily the same. It also distinguishes between two parts of the problem-solving process: problem orientation and actual problem-solving.

Problem Orientation

Problem orientation is the way that people approach problems, and how they set them into the context of their existing knowledge and ways of looking at the world.

Each of us will see problems in a different way, depending on our experience and skills, and this orientation is key to working out which skills we will need to use to solve the problem.

An Example of Orientation

Most people, on seeing a spout of water coming from a loose joint between a tap and a pipe, will probably reach first for a cloth to put round the joint to catch the water, and then a phone, employing their research skills to find a plumber.

A plumber, however, or someone with some experience of plumbing, is more likely to reach for tools to mend the joint and fix the leak. It’s all a question of orientation.

Problem-Solving

Problem-solving includes four key skills:

Defining the problem,
Coming up with alternative solutions,
Making a decision about which solution to use, and
Implementing that solution.

Based on this split between orientation and problem-solving, D’Zurilla and colleagues defined two scales to measure both abilities.

They defined two orientation dimensions, positive and negative, and three problem-solving styles, rational, impulsive/careless and avoidance.

They noted that people who were good at orientation were not necessarily good at problem-solving and vice versa, although the two might also go together.

It will probably be obvious from these descriptions that the researchers viewed positive orientation and rational problem-solving as functional behaviours, and defined all the others as dysfunctional, leading to psychological distress.

The skills required for positive problem orientation are:

Being able to see problems as ‘challenges’, or opportunities to gain something, rather than insurmountable difficulties at which it is only possible to fail.

For more about this, see our page on The Importance of Mindset ;

Believing that problems are solvable. While this, too, may be considered an aspect of mindset, it is also important to use techniques of Positive Thinking ;

Believing that you personally are able to solve problems successfully, which is at least in part an aspect of self-confidence.

See our page on Building Confidence for more;

Understanding that solving problems successfully will take time and effort, which may require a certain amount of resilience ; and

Motivating yourself to solve problems immediately, rather than putting them off.

See our pages on Self-Motivation and Time Management for more.

Those who find it harder to develop positive problem orientation tend to view problems as insurmountable obstacles, or a threat to their well-being, doubt their own abilities to solve problems, and become frustrated or upset when they encounter problems.

The skills required for rational problem-solving include:

The ability to gather information and facts, through research. There is more about this on our page on defining and identifying problems ;

The ability to set suitable problem-solving goals. You may find our page on personal goal-setting helpful;

The application of rational thinking to generate possible solutions. You may find some of the ideas on our Creative Thinking page helpful, as well as those on investigating ideas and solutions ;

Good decision-making skills to decide which solution is best. See our page on Decision-Making for more; and

Implementation skills, which include the ability to plan, organise and do. You may find our pages on Action Planning , Project Management and Solution Implementation helpful.

There is more about the rational problem-solving process on our page on Problem-Solving .

Potential Difficulties

Those who struggle to manage rational problem-solving tend to either:

Rush things without thinking them through properly (the impulsive/careless approach), or
Avoid them through procrastination, ignoring the problem, or trying to persuade someone else to solve the problem (the avoidance mode).

This ‘ avoidance ’ is not the same as actively and appropriately delegating to someone with the necessary skills (see our page on Delegation Skills for more).

Instead, it is simple ‘buck-passing’, usually characterised by a lack of selection of anyone with the appropriate skills, and/or an attempt to avoid responsibility for the problem.

An Academic Term for a Human Process?

You may be thinking that social problem-solving, and the model described here, sounds like an academic attempt to define very normal human processes. This is probably not an unreasonable summary.

However, breaking a complex process down in this way not only helps academics to study it, but also helps us to develop our skills in a more targeted way. By considering each element of the process separately, we can focus on those that we find most difficult: maximum ‘bang for your buck’, as it were.

Continue to: Decision Making Creative Problem-Solving

See also: What is Empathy? Social Skills

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Online MSW Programs / Social Work / 6 Important Theories in Social Work

Six important theories in social work

Social work theories attempt to describe, explain and predict social events based on scientific evidence, studies and research. Social work perspectives draw from psychology, philosophy, economics, education and other fields to attempt to explain what drives and motivates people at various stages of life.

Some social work students studying for a bachelor’s degree in social work or master of social work may wonder, “Why is theory important in social work?” Studying theory ensures that aspiring professionals are both competent and confident when the time comes to apply social work theories to practice.

Why is theory important in social work?

Social work theories help social workers analyze cases, understand clients, create interventions, predict intervention results, and evaluate outcomes. While the theories are constantly evolving as new evidence is produced, referencing social work theories that have been used over time enables social workers to explore causes of behavior and identify potential solutions.

A crucial objective of learning social work theories is to train and encourage social workers to set aside personal assumptions and beliefs when engaging in social work practice. Social workers should use evidence-based theories to investigate issues and drive their decision making.

Applying social work theory to practice

Social work theory provides a starting point for social workers to address client problems through a research-based lens.

The theories help social workers better understand complex human behaviors and social environments, which influence their clients lives and the challenges they face. A good grasp of theory that is backed by research-based scientific evidence helps guide social workers by providing them with a sense of direction and purpose.

One challenge when applying social work theories to practice is choosing the right theory for the situation. It can be difficult to assign a single theory to complex client issues. Often, it’s more practical to draw upon the knowledge of multiple theories and use that understanding to design multifaceted interventions.

List of important social work theories

The following list of social work theories includes some of the most widely referenced theories used in social work.

1. Social learning theory

Social learning theory , which is also known as social cognitive theory , was developed by psychologist Albert Bandura. This theory posits that learning occurs by observing others and modeling their behavior.

In order for social learning to occur, a person must want to emulate the person they’re watching. The individual pays close attention to the action and retains the action in memory. Then, the individual must experience a situation where the behavior can be repeated and must be motivated to repeat the behavior.

Social workers can use this theory to better understand how role models affect the behaviors and emotions of their clients. Social learning theory can also help social workers form intervention strategies that use positive modeling and reinforcement to encourage their clients to engage in new positive behaviors.

2. Systems theory

Systems theory proposes that people are products of complex systems, rather than individuals who act in isolation. According to this theory, behavior is influenced by a variety of factors that work together as a system. These factors include family, friends, social settings, religious structure, economic class, and home environment.

Systems theory can be used to treat issues like eating disorders, depression, bipolar disorder, anxiety, school trauma, and risky behavior. In ecological systems theory, individuals are observed in multiple environments so that behavior is fully understood. Family systems theory examines the family as a social system influencing behavior and thoughts.

Social workers using systems theory will work to understand how their clients are influenced by the systems they’re a part of. Social workers then identify where systemic breakdowns are affecting behavior.

3. Psychosocial development theory

Psychosocial development theory was introduced by German psychoanalyst Erik Erikson, who believed personality develops in a series of stages. Erikson created an eight-stage theory of psychosocial development . According to the theory, the eight stages of development that people pass through in life are:

Trust versus mistrust
Autonomy versus shame and doubt
Initiative versus guilt
Industry versus inferiority
Identity versus confusion
Intimacy versus isolation
Generativity versus stagnation
Integrity versus despair

Psychosocial development theory explains that humans pass through these stages as they age. By identifying which stage of development their clients are experiencing, social workers can better understand the challenges their clients face.

4. Psychodynamic theory

Psychodynamic theory was introduced by the founder of psychoanalysis, Sigmund Freud. This theory is founded on the idea that humans are biologically driven to seek gratification. The theory states that people do this based on processes that have developed outside of conscious awareness, with origins in childhood experiences. This drive influences everyday behavior, leading to actions like aggression, sex and self-preservation.

In social work, psychodynamic theory can help to explain the internal processes individuals use to guide their behavior , some of which may be unconsciously motivated. Social workers may also examine how early childhood experiences have played a role in influencing their clients’ current behavior.

5. Social exchange theory

Social exchange theory suggests that relationships are based on cost-benefit analysis. Each person seeks to maximize their benefits and is expected to reciprocate for the benefits they’ve received. When risks outweigh potential rewards, relationships may be abandoned. When one person in a relationship has greater personal resources than another, that person is predicted to have greater power as well.

Social workers can use social exchange theory to understand their clients’ relationships, including why they continue to maintain certain relationships or abandon them.

Social exchange theory can also be applied to the techniques social workers use to connect with their clients. This theory can influence how social workers position the social worker-client relationship as one that benefits their clients.

6. Rational choice theory

Rational choice theory helps explain why people make the choices they do, by weighing risks, costs and benefits. This theory suggests that all choices are rational because people calculate the costs and benefits before making a decision. Even when a choice seems irrational, there is reasoning behind it.

This theory can help social workers understand the decision-making processes and motivations of their clients.

Six practice models in social work

Social work practice models enable social workers to implement theories in their day-to-day work. Just like a social worker may use various theories to guide their interventions, social workers may also use various practice models depending on the problems their clients encounter.

1. Cognitive behavioral therapy

Cognitive behavioral therapy focuses on how thoughts and feelings influence behaviors, which can sometimes lead to psychological problems. Social workers using cognitive behavioral therapy methods help clients identify self-destructive thoughts that influence negative emotions and behaviors.

Cognitive behavioral therapy is often used for individuals who are experiencing mental health issues, mental illness or depression resulting from crisis or trauma. Social workers using cognitive behavioral therapy help their clients eliminate negative thoughts to prevent destructive behaviors and adverse outcomes.

2. Crisis intervention model

The crisis intervention model is used for clients who are experiencing crisis and trauma, such as victims of domestic violence, and for clients who require intervention to prevent physical harm or suicide. Albert R. Roberts, PhD, and Allen J. Ottens, PhD, developed a seven-stage crisis intervention model :

Take a psychosocial and lethality assessment.
Rapidly establish rapport.
Identify the major crisis cause(s).
Enable the client to express their feelings and emotions.
Generate and explore safe alternatives for coping.
Create an action plan.
Follow up after the intervention.

This social work model can be used for clients who are experiencing thoughts of suicide or self-harm or who have undergone an acute crisis, like rape or violence.

3. Narrative therapy

Narrative therapy is the process of helping the individual recognize that they have the power to change their life story, also known as the narrative. Narrative therapy helps individuals realize that they are separate from their problems and can fix them when they view the narrative from an outside perspective.

Using narrative therapy, a social worker can help an individual create a new narrative with different positive actions. The social worker enables the individual to understand how the broader context is contributing to their narrative, so that they can be aware of pitfalls to avoid and can utilize various strategies to tackle their problems.

4. Problem-solving model

The problem-solving model was created by Helen Harris Perlman , a social worker and author of “Social Casework: A Problem-solving Process.” Using the problem-solving model, a social worker helps an individual identify a problem, create an action plan to solve it, and implement the solution. Together, the social worker and individual discuss the effectiveness of the problem-solving strategy and adjust it as necessary. The problem-solving model enables the social worker and individual to focus on one concrete problem at a time.

5. Solution-focused therapy

Solution-focused therapy involves the social worker and client identifying a problem and creating a solution based on the individual’s strengths. It’s a short-term practice model that focuses on helping clients cope with challenges using specific behaviors. Instead of focusing on changing who a client is, solution-focused therapy attempts to change a client’s actions in certain situations to achieve more favorable outcomes.

Collaborating to create solutions allows the client to play an active role in implementing necessary actions and achieving positive change.

6. Task-centered practice

Using task-centered practice, a social worker breaks down a problem into manageable tasks. The individual has deadlines to complete the tasks and agrees to meet them. Task-centered practice is a goal-setting form of social work that helps individuals make consistent steps toward improving their lives.

Instead of focusing on the past, this type of practice encourages clients to live in the present and think about how completing certain tasks will positively impact their future.

Resources to explore social work theories

Social work theories have been practiced over decades and continually evolve when new research is completed. Learn more about social work theories by exploring the resources below.

Journal of Evidence-Based Social Work : This journal features research on evidence-based practice in social work and evaluates social work theory, techniques, and strategies.
Journal of Social Work Practice : This journal focuses on psychodynamic and systemic social work perspectives. It features research on theory and practice and includes articles offering critical analysis of systemic and psychodynamic theory.
Journal of Social Work : This journal includes social work research and short “think pieces” on social work theoretical understanding, policy, and practice.
Social Work: This journal is the official journal of the National Association of Social Workers and features articles on social work and social welfare, including new techniques and research.
Clinical Social Work Journal: This journal features peer-reviewed articles on clinical social work practice with individuals, groups, families, and couples. It also has articles on theory developments, practice and evidence-based clinical research.

Introductory books

“A Brief Introduction to Social Work Theory” : This textbook by David Howe explains how social work practice is influenced by various social work theories and shows how social work theories have evolved over time.
“An Introduction to Applying Social Work Theories and Methods”: This book by Barbra Teater explains the most prominent social work theories and how those approaches can be used in practice.
“Social Work Theory and Practice”: This book by Lesley Deacon and Stephen J. Macdonald explains how social work theory informs practice for various individuals and contexts.
“Modern Social Work Theory”: This book by Malcolm Payne introduces the major social work practice theories and explains how to apply theory to practice.
“An Introduction to Using Theory in Social Work Practice”: This book by James A. Forte covers 14 social work theories and explains how to use them from engagement through evaluation.

Note: the links in this section on Social Work Theory all go to Google Books and are solely provided for your information. edX does not receive any form of compensation for these links.

Other online resources

NASW Clinical Social Work : This section of the National Association of Social Workers website covers clinical social work practice. It features content, publications, and related resources for clinical social workers, like the “ NASW Standards for Clinical Social Work in Social Work Practice (PDF, 135 KB) .”
Encyclopedia of Social Work: The Encyclopedia of Social Work by the National Association of Social Workers Press and Oxford University Press features tools for applying social work theory to practice. These resources include scholarly articles and bibliographies.
Social Work Today : This publication features articles on current social work trends in categories like behavioral health, addictions, children and family, aging and professional practice.

Science-based social work theory helps social workers and their clients succeed

Social work theory helps professionals in the field identify and implement effective interventions for clients. An understanding of the most prominent social work theories gives social workers the tools they need to provide evidence-based treatment and help their clients overcome their problems. As social work theories continue to evolve and emerge, social workers can apply their multifaceted knowledge to unique situations and clients.

Are you considering a career in social work? Read more about the field of social work and the steps to becoming a social worker , which can vary by location.

Last updated: November 2023

Theories Used in Social Work

Social workers are employed throughout a variety of settings and guide people from all walks of life. Regardless of their context, social workers can leverage some core theories and practice models to help clients throughout the industry.

Common Theories and Practice Models in Social Work

In many ways, social work is a science. Social workers can guide their clients, but they don’t carry out their practice based on their own opinion and/or style. Instead, social workers study specific clinical theories that are grounded in research to inform how they implement clinical practice in a methodological manner. In fact, clinical social workers need to obtain both a bachelor’s and master’s degree in order to fully understand these theories and master therapeutic practice models.

At its core, social work focuses on “person-in-environment” (PIE) theory. This considers clients within their psychosocial contexts, and it connects to micro, mezzo, and macro levels of social work practice. This guide explores how each theory and practice model functions within the PIE theory.

Social workers learn about these theories during their education. You can learn more about these academic programs with these resources: a guide to social work bachelor’s degrees , master’s degrees , and online master’s degrees .

Why is Theory Important in Social Work?

As any social work professor can tell you, understanding clinical theories are an essential part of a social worker’s job. It allows social workers to explore certain origins of behavior with evidence-based approaches. Social workers also lean on these theories and practices to address client problems with research to back up their practice. This is especially important, as social workers need to avoid personal assumptions or biases from interfering with effective treatment plans.

Learning about these theories can also help social workers implement effective solutions rather than grasping at straws. If a certain therapeutic approach does not work, social workers can examine the reasons and use what they’ve learned to try a different approach.

Common Social Work Theories

Social workers can incorporate components of several different clinical theories in their work with clients. Some popular approaches for social workers include theories of systems, social learning, psychosocial development, psychodynamic, transpersonal, and rational choice.

Many of these theories have been developed within the past century, and several draw upon Sigmund Freud’s theories of psychoanalysis. Some of these theories encompass a broad outlook (such as systems theory), while others focus on specific conflicts (like psychosocial theory). Not every social worker uses every theory, while some social workers might use elements of each one. You can read more information about the most common social work theories below.

Systems theory assumes that human behavior is the result of a larger system comprised of several elements, including the relationships between these elements, as well as external factors like their environment. These factors could involve a person’s family, peers, school, work, or community. Sociologists have identified many different types of systems, including microsystems, mesosystems, exosystems, and macrosystems.

Social work professionals examine how the systems in which their clients live affect their behaviors. For instance, living in a system of poverty can have a significant impact on how a person makes decisions. Social workers can devise strategies based on these systems in order to provide a more concise treatment plan for their client.

Developed by psychologist Albert Bandura in the 1970s, social learning theory accounts for how the behavior of other people can affect somebody’s behavior. Bandura argued that individuals pick up behaviors by observing and imitating the people around them. Unlike behavioral theories, social learning theory proposes that people actively and mentally process other people’s behaviors before imitating them.

Social workers may take into account social learning theory when working with children who take on aggressive or violent behaviors, for example. The children may mimic their parents or other significant adults in their lives. When social workers are able to identify the origin of a child’s behaviors, they are able to effectively create a treatment approach.

Influenced by the seminal work of Freud, psychologist Erik Erikson proposes several stages of development relating to a person’s ego identity, personal identity, and social and cultural identity. Erikson’s theory argues that humans struggle with specific conflicts throughout different stages of their life. Those conflicts include:

Trust vs. mistrust in infancy
Autonomy vs. shame and doubt in early childhood
Initiative vs. guilt in preschool age
Industry vs. inferiority in school age
Identity vs. role confusion in adolescence
Intimacy vs. isolation in young adulthood
Generativity vs. stagnation in middle adulthood
Ego integrity vs. despair in maturity

Erikson’s theory suggests that if humans effectively navigate these tensions at each stage of their life, they can develop a healthy ego. Social workers may consider these conflicts when working with their clients. It is important to note that each stage correlates with an emotional stage which could also be in conflict with a developmental stage.

Introduced by Freud at the turn of the 20th century — and popularized by Carl Jung, Melanie Klein, and Anna Freud — psychodynamic theory argues that our personalities develop because of various internal forces. Freud wrote that our personalities are largely shaped during our early childhood, and our personality consists of three main parts: id (impulse), ego (decision-making), and superego (conscience). Psychodynamic theory also prioritizes a person’s unconscious thought process as the root of their behaviors.

Social workers may use psychodynamic theory to help clients examine the underlying causes of certain behaviors — often considering the clients’ childhood — to help explain why they act a certain way. Social workers may offer different types of therapies based on psychodynamic theory, including transference and dream analysis.

Transpersonal theory approaches humans with a holistic philosophy, and considers factors like spirituality, the relationship between the body and the mind, and consciousness. Psychologists generally do not consider transpersonal theory to be scientific, but many therapists or mental health professionals integrate elements of transpersonal theory into their practice. They might use meditation, mindfulness practices, or hypnotherapy on their patients.

Rational choice theory argues that people make decisions and carry out behaviors based on their own rational thought processes, especially if those decisions ultimately benefit the individual. This theory directly opposes some other clinical theories that suggest people make decisions on unconscious thought processes.

Although rational choice theory is often found within economic theory, social workers can also apply these principles to their job. To understand why clients make certain decisions, social workers can examine how those clients believed their choices would benefit them. Social workers also can develop solutions and suggest resources to assist clients with achieving their goals.

Common Practice Models in Social Work

While social workers integrate various clinical theories into their practice, they can also implement specific therapeutic models. The theories above may explain the causes of a person’s struggles; however, practice models allow social workers to carry out specific approaches to treat those struggles.

The section below outlines some of the most common practice models, including cognitive behavioral therapy, crisis intervention model, narrative therapy, problem-solving model, solution-focused therapy, and task-centered therapy. Some of these methods overlap or share characteristics with each other, but each serves a purpose for specific clients and circumstances.

Cognitive behavioral therapy (CBT) identifies unhealthy patterns of thinking and attempts to rewrite these patterns.

People often convince themselves that their frequently distorted thoughts are true. CBT forces individuals to question and confront these distortions. For instance, somebody might find themselves in fear of social situations, because they imagine a worst-case scenario that they will humiliate themselves. CBT pushes that person to examine these assumptions and instead consider new scenarios and outlooks.

People who struggle with anxiety and depression often find CBT helpful, and many clinical social workers incorporate CBT into their therapeutic practice.

Crisis intervention model is much what it sounds like: in times of acute psychological strain or distress, social workers and mental health professionals intervene before that crisis turns into harm. Albert Roberts and Allen Ottens propose seven steps to crisis intervention. These include conducting a safety assessment, establishing psychological contact, identifying the major problems, helping the patient explore their feelings, looking for new coping mechanisms, creating an action plan, and planning follow-ups.

Social workers can use the crisis intervention model for clients suffering from major trauma, post-traumatic stress disorder, or suicidal thoughts, among others. This model of crisis intervention works in a voluntary manner, which means that clients must be open to the process.

Narrative therapy is based on the theory that individuals turn their personal experiences into stories. In other words, they create narratives of their own lives. This type of therapy relies on four major principles: “objective truth” does not exist; reality is a social construct; language can influence how we view reality; and narratives help us organize our personal realities.

Narrative therapy encourages clients to distance themselves from their personal experiences by taking on the role of a narrator and rewriting the script. This can help them change harmful and disruptive thinking patterns, especially those shaped by trauma.

Helen Harris Perlman proposed the problem-solving model in the 1950s specifically for the field of social work. At the time, many social work theories and therapies relied on psychotherapy; Perlman instead argued that social workers could more effectively help clients by focusing on one problem at a time.

Focusing on smaller problems allows clients to develop and follow through with action plans to confront those issues in a manageable way. This method — also called “partializing” — would make therapies more manageable for social workers and clients alike, and professionals still use Perlman’s proposals.

Solution-focused therapy, or solution focused brief therapy, concentrates on an individual’s present and future situations. This therapy involves a departure from psychodynamic-influenced theories that focus on a person’s past and childhood.

Solution-focused therapy proposes immediate, manageable solutions that allow patients to better cope with their problems. A mental health professional or social worker employing this type of therapy might challenge a client to imagine their future life without their problem, or they might help individuals recognize and better harness copy mechanisms that they already use. Social workers might implement solution-focused therapy for adolescents with behavioral problems or families with conflicts, to name a couple of examples.

Task-centered practice shares many principles with the problem-solving model and solution-focused therapy, but it tends to follow an even more focused and quick approach. Task-centered practice usually only lasts 8-12 sessions, and clients concentrate on achieving measurable goals. Clients and social workers create action plans with specific tasks, and then clients carry out those tasks.

Social workers can integrate this type of therapy into many different types of settings. They might work with students with disruptive behavioral issues, soon-to-be-discharged hospital patients, or older clients at nursing homes.

Reviewed by:

Melissa Russiano, LCSW, LISW

Melissa Russiano is a licensed clinical social worker in private practice that has organically developed into a specialty working with helping professionals. Russiano has a proven track record helping professionals avoid burnout in a unique way that holds clinicians accountable through laughter, tears, blunt (yet very supportive) feedback and quirky analogies that are grounded in solid theoretical research. Russiano practices solely in a virtual setting in the states of California, Florida, Ohio, Pennsylvania and Tennessee. Additionally, Russiano is a professor imparting her experiences and knowledge in the field to future social workers in a graduate program through Simmons University online.

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Interview Questions

Comprehensive Interview Guide: 60+ Professions Explored in Detail

26 Good Examples of Problem Solving (Interview Answers)

By Biron Clark

Published: November 15, 2023

Employers like to hire people who can solve problems and work well under pressure. A job rarely goes 100% according to plan, so hiring managers will be more likely to hire you if you seem like you can handle unexpected challenges while staying calm and logical in your approach.

But how do they measure this?

They’re going to ask you interview questions about these problem solving skills, and they might also look for examples of problem solving on your resume and cover letter. So coming up, I’m going to share a list of examples of problem solving, whether you’re an experienced job seeker or recent graduate.

Then I’ll share sample interview answers to, “Give an example of a time you used logic to solve a problem?”

Problem-Solving Defined

It is the ability to identify the problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation.

Problem-solving also involves critical thinking, communication, listening, creativity, research, data gathering, risk assessment, continuous learning, decision-making, and other soft and technical skills.

Solving problems not only prevent losses or damages but also boosts self-confidence and reputation when you successfully execute it. The spotlight shines on you when people see you handle issues with ease and savvy despite the challenges. Your ability and potential to be a future leader that can take on more significant roles and tackle bigger setbacks shine through. Problem-solving is a skill you can master by learning from others and acquiring wisdom from their and your own experiences.

It takes a village to come up with solutions, but a good problem solver can steer the team towards the best choice and implement it to achieve the desired result.

Watch: 26 Good Examples of Problem Solving

Examples of problem solving scenarios in the workplace.

Correcting a mistake at work, whether it was made by you or someone else
Overcoming a delay at work through problem solving and communication
Resolving an issue with a difficult or upset customer
Overcoming issues related to a limited budget, and still delivering good work through the use of creative problem solving
Overcoming a scheduling/staffing shortage in the department to still deliver excellent work
Troubleshooting and resolving technical issues
Handling and resolving a conflict with a coworker
Solving any problems related to money, customer billing, accounting and bookkeeping, etc.
Taking initiative when another team member overlooked or missed something important
Taking initiative to meet with your superior to discuss a problem before it became potentially worse
Solving a safety issue at work or reporting the issue to those who could solve it
Using problem solving abilities to reduce/eliminate a company expense
Finding a way to make the company more profitable through new service or product offerings, new pricing ideas, promotion and sale ideas, etc.
Changing how a process, team, or task is organized to make it more efficient
Using creative thinking to come up with a solution that the company hasn’t used before
Performing research to collect data and information to find a new solution to a problem
Boosting a company or team’s performance by improving some aspect of communication among employees
Finding a new piece of data that can guide a company’s decisions or strategy better in a certain area

Problem Solving Examples for Recent Grads/Entry Level Job Seekers

Coordinating work between team members in a class project
Reassigning a missing team member’s work to other group members in a class project
Adjusting your workflow on a project to accommodate a tight deadline
Speaking to your professor to get help when you were struggling or unsure about a project
Asking classmates, peers, or professors for help in an area of struggle
Talking to your academic advisor to brainstorm solutions to a problem you were facing
Researching solutions to an academic problem online, via Google or other methods
Using problem solving and creative thinking to obtain an internship or other work opportunity during school after struggling at first

You can share all of the examples above when you’re asked questions about problem solving in your interview. As you can see, even if you have no professional work experience, it’s possible to think back to problems and unexpected challenges that you faced in your studies and discuss how you solved them.

Interview Answers to “Give an Example of an Occasion When You Used Logic to Solve a Problem”

Now, let’s look at some sample interview answers to, “Give me an example of a time you used logic to solve a problem,” since you’re likely to hear this interview question in all sorts of industries.

Example Answer 1:

At my current job, I recently solved a problem where a client was upset about our software pricing. They had misunderstood the sales representative who explained pricing originally, and when their package renewed for its second month, they called to complain about the invoice. I apologized for the confusion and then spoke to our billing team to see what type of solution we could come up with. We decided that the best course of action was to offer a long-term pricing package that would provide a discount. This not only solved the problem but got the customer to agree to a longer-term contract, which means we’ll keep their business for at least one year now, and they’re happy with the pricing. I feel I got the best possible outcome and the way I chose to solve the problem was effective.

Example Answer 2:

In my last job, I had to do quite a bit of problem solving related to our shift scheduling. We had four people quit within a week and the department was severely understaffed. I coordinated a ramp-up of our hiring efforts, I got approval from the department head to offer bonuses for overtime work, and then I found eight employees who were willing to do overtime this month. I think the key problem solving skills here were taking initiative, communicating clearly, and reacting quickly to solve this problem before it became an even bigger issue.

Example Answer 3:

In my current marketing role, my manager asked me to come up with a solution to our declining social media engagement. I assessed our current strategy and recent results, analyzed what some of our top competitors were doing, and then came up with an exact blueprint we could follow this year to emulate our best competitors but also stand out and develop a unique voice as a brand. I feel this is a good example of using logic to solve a problem because it was based on analysis and observation of competitors, rather than guessing or quickly reacting to the situation without reliable data. I always use logic and data to solve problems when possible. The project turned out to be a success and we increased our social media engagement by an average of 82% by the end of the year.

Answering Questions About Problem Solving with the STAR Method

When you answer interview questions about problem solving scenarios, or if you decide to demonstrate your problem solving skills in a cover letter (which is a good idea any time the job description mention problem solving as a necessary skill), I recommend using the STAR method to tell your story.

STAR stands for:

It’s a simple way of walking the listener or reader through the story in a way that will make sense to them. So before jumping in and talking about the problem that needed solving, make sure to describe the general situation. What job/company were you working at? When was this? Then, you can describe the task at hand and the problem that needed solving. After this, describe the course of action you chose and why. Ideally, show that you evaluated all the information you could given the time you had, and made a decision based on logic and fact.

Finally, describe a positive result you got.

Whether you’re answering interview questions about problem solving or writing a cover letter, you should only choose examples where you got a positive result and successfully solved the issue.

Example answer:

Situation : We had an irate client who was a social media influencer and had impossible delivery time demands we could not meet. She spoke negatively about us in her vlog and asked her followers to boycott our products. (Task : To develop an official statement to explain our company’s side, clarify the issue, and prevent it from getting out of hand). Action : I drafted a statement that balanced empathy, understanding, and utmost customer service with facts, logic, and fairness. It was direct, simple, succinct, and phrased to highlight our brand values while addressing the issue in a logical yet sensitive way. We also tapped our influencer partners to subtly and indirectly share their positive experiences with our brand so we could counter the negative content being shared online. Result : We got the results we worked for through proper communication and a positive and strategic campaign. The irate client agreed to have a dialogue with us. She apologized to us, and we reaffirmed our commitment to delivering quality service to all. We assured her that she can reach out to us anytime regarding her purchases and that we’d gladly accommodate her requests whenever possible. She also retracted her negative statements in her vlog and urged her followers to keep supporting our brand.

What Are Good Outcomes of Problem Solving?

Whenever you answer interview questions about problem solving or share examples of problem solving in a cover letter, you want to be sure you’re sharing a positive outcome.

Below are good outcomes of problem solving:

Saving the company time or money
Making the company money
Pleasing/keeping a customer
Obtaining new customers
Solving a safety issue
Solving a staffing/scheduling issue
Solving a logistical issue
Solving a company hiring issue
Solving a technical/software issue
Making a process more efficient and faster for the company
Creating a new business process to make the company more profitable
Improving the company’s brand/image/reputation
Getting the company positive reviews from customers/clients

Every employer wants to make more money, save money, and save time. If you can assess your problem solving experience and think about how you’ve helped past employers in those three areas, then that’s a great start. That’s where I recommend you begin looking for stories of times you had to solve problems.

Tips to Improve Your Problem Solving Skills

Throughout your career, you’re going to get hired for better jobs and earn more money if you can show employers that you’re a problem solver. So to improve your problem solving skills, I recommend always analyzing a problem and situation before acting. When discussing problem solving with employers, you never want to sound like you rush or make impulsive decisions. They want to see fact-based or data-based decisions when you solve problems.

Next, to get better at solving problems, analyze the outcomes of past solutions you came up with. You can recognize what works and what doesn’t. Think about how you can get better at researching and analyzing a situation, but also how you can get better at communicating, deciding the right people in the organization to talk to and “pull in” to help you if needed, etc.

Finally, practice staying calm even in stressful situations. Take a few minutes to walk outside if needed. Step away from your phone and computer to clear your head. A work problem is rarely so urgent that you cannot take five minutes to think (with the possible exception of safety problems), and you’ll get better outcomes if you solve problems by acting logically instead of rushing to react in a panic.

You can use all of the ideas above to describe your problem solving skills when asked interview questions about the topic. If you say that you do the things above, employers will be impressed when they assess your problem solving ability.

If you practice the tips above, you’ll be ready to share detailed, impressive stories and problem solving examples that will make hiring managers want to offer you the job. Every employer appreciates a problem solver, whether solving problems is a requirement listed on the job description or not. And you never know which hiring manager or interviewer will ask you about a time you solved a problem, so you should always be ready to discuss this when applying for a job.

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71+ Free Social Problem-Solving Scenarios

Do you have kiddos who struggle with their social problem-solving skills? Teach your students the simple process of how to solve a problem along with having them review how well their solution worked or didn’t work.

Learning to problem solve is an essential skill that is used not only throughout childhood but also into adulthood. Social problem solving is the ability to change or adapt to undesirable situations that arise throughout our day. On a daily basis, a child will encounter social problems that they will need to solve. Anything from arguing with another student, to hurting a friend’s feelings, to having a difficult conversation, or working with others.

Start with Small Problems

Many of the “problems” children encounter are often small problems which the child may be over-reacting to, such as wanting a different coloring crayon or wanting to be first in line, however, these small problems are still very real to the child. Practicing problem-solving with these small problems can be a great learning opportunity. Children can practice problem-solving with a small problem which can help them learn how to handle bigger problems in the future.

Problem Solving Importance

Social problem-solving skills are critical to a child’s social interactions, personal and professional relationships. A child’s ability to handle change, cope with stress, and handle challenges improves with a child’s ability to successfully solve social problems.

The ultimate goal is that the child will be able to solve social problems all on their own, but until they can independently solve a problem they will need to learn how to communicate and self-advocate to positively solve their problems.

Students with Autism Problem Solving

Students with autism and other social challenges need to learn to problem solve as well. These social problem-solving skills will help them throughout their childhood and into their adulthood. Children can be taught how to problem solve through a guided process of breaking down the problem and using simple steps to solve the problem. Learning specific steps to problem-solving can allow children to remember how to solve a problem when they become overwhelmed or stressed. Although learning to solve a problem independently can take some time and practice it is well worth the investment to have a child who can eventually solve most social situations in a positive manner on their own.

Make Problem Solving Easier with this Freebie!

Download yours today to get started.

Problem Solving Form

Teach your students the 4 steps to becoming a social problem-solver.

Identify the problem. For instance, start by having your student identify the social problem.
Create three solutions. Also, have your student come up with three different solutions that they could use to solve the problem that they identified.
Identify the consequences. Then, identify the consequence for each individual solution.
Pick the best solution. Lastly, have your student identify which of their three solutions is the best choice Then have your student put into words why they think that solution is the best solution.

What we learnt about solving problems is don't freak out, if one thing doesn't work , try something else out. And work together as a team. #melthammathsweek #MELTHAMPUPILVOICE @problemsolveit pic.twitter.com/iVm1Im4Aue — yr6melthamce (@yr6melthamce) February 4, 2019

Problem Solving Review Form

After your students go through the social problem-solver have them use the social problem-solving review form.

What happened. For instance, after your student tried their solution have them explain what happened next.
Review the results. Also, have your student identify whether or not their solution got them the results they wanted.
Use this solution again. Furthermore, have your student identify whether or not they would use this solution again in the future to solve the same or similar problem.
What would you do differently? Finally, have your student explain what they would do differently if they didn’t get the results they wanted or if they wouldn’t use that solution again in the future.

71+ Social Problem Scenarios + 6 Blank Scenarios

Use the 71 social problem-solving scenarios to have your students get great experience practicing how to solve a social problem. Also, included are 6 blank scenarios. Then laminate them so you can use them over and over again. Therefore, create social problems that the student experiences and needs help solving.

Wordless Video teaching Problem Solving

Watch this super cute wordless animation with your students and have them discuss the problem they see and how to best solve the problem.

Use this as a fun practice example to get your students started towards learning how to problem-solve.

Demonstrate Through Modeling

Model and discuss empathy. First and foremost, children need to understand how another person might be feeling in a given situation in order to become a good social problem solver. The student needs to learn how to “stand in someone else’s shoes” for a little bit. One way you can work on this skill is during the reading time you can focus on how a particular character in the story might be feeling. Ask questions, such as, “How do they feel right now? How would you feel in that same situation? Why do you think they feel that way?”, etc.
Model problem-solving skills as the teacher. When you are faced with a problem you can solve the problem by thinking aloud for the students to hear how you solve a problem. You can state the problem, then come up with possible solutions, then identify the possible consequences to each solution, then pick and explain why a solution is the best option. For example, you could say, “I was hoping to take the class outside for a stress walk around the track before the reading test, but the problem is that it is raining outside. I could still take you outside, but then you will get wet, or we could walk the halls, but then we’d have to be really quiet because there are other classes learning, or we could just skip the walk and take the reading test, but then you might not do as well on the test. I think based on all of those solutions the best solution will be to walk the hallway, but you guys will have to promise to be quiet so that we don’t disrupt other classes. Modeling the problem-solving process can be very helpful for the students to watch, observe, and later implement themselves.

Teach Communication

Have students communicate how they are feeling . Teaching your students to share their emotions in a respectful way can improve their ability to problem-solve. Have students use an “I” sentence frame, such as, “I feel _____ (insert feeling word) when _____ (identify what made you feel that way).” For example, “I felt sad when Jackson broke my favorite pencil” or “I was mad when I wasn’t picked to be first in line. “This way students can communicate how they are feeling using honest and open communication. Teaching students to appropriately communicate their emotions can help solve some social problems from the beginning.

Encourage Independency

Encourage your student to problem solve. If your student is struggling to problem solve independently encourage them to do so using open-ended questions, such as “How could you fix this problem?” “What would be a fair solution?” “What would happen if you used that solution?”, etc.
Let the student try to problem solve independently. Give your students the space to try and solve their own problems using the guided strategies. Try not to come running to their rescue for every little problem. Some problems are small and a great opportunity for the student to learn and practice. If an adult does all of the problem solving for a student then what are they really learning. Give your students the time and space they need to practice solving small problems on their own. Of course, if it is a bigger or more serious problem then have an adult help guide the problem-solving process.
Tell an adult. Remind your students that there are still some problems that are too big for them to solve on their own and that it is okay to get help from an adult to solve big problems. For example, if the student doesn’t feel safe, someone is being hurt physically or emotionally, or if they tried to solve a problem independently but it didn’t work and they need help. Let them know that it’s okay to tell an adult.

Teach How to Disagree and How to Make Up

Discuss how to disagree respectfully. Remind your student that they won’t always agree with their teacher, friends, classmate, or parents and that’s okay. Even the people we like might have different opinions, interests, and likes than we do. However, even if we disagree with someone we should still treat them with respect. Treating someone with respect means to not call them names, ignore them, yell or hit them. It means that you do try to create solutions that both parties can agree with and to apologize when we hurt others’ feelings.
Role-play how to make up. Practice in everyday life how to make up after a social problem .

Get your free social problem solver today!

I hope you and your students love this freebie!

Students are really having to stretch their brains today. It's @NSPCC #NumberDay and @problemsolveit are challenging Y9 and 10 to solve the escape room boxes. It's not as easy as it looks! The promise of a few sweet treats for the winners seems to be helping though! pic.twitter.com/AxRRJnJIv2 — CongletonHS (@CongletonHS) February 2, 2018

Have your students use task card scenarios to help them identify how they and others might feel in different social scenarios. Be sure to discuss the problem, identify possible solutions, identify the consequences of those possible solutions, and then based on those consequences pick the best solution. Make social problem-solving a game by telling the students that they are social detectives and that it is their job to use what they know about social rules to help them identify the possible and best solutions. Start practicing today with 71+ free social problem social task cards! Do your students need more practice? Be sure to check out my other freebie for 31 wordless animated videos to teach problem-solving and so much more.

Get More Problem Solving Time Saving Materials

Next, be sure to check out the following time-saving materials to continue to teach your students how to solve their social problems in addition to this freebie.

Weekly Social Pragmatics Homework

Weekly problem-solving. Send home a weekly homework page that includes a problem-solving scenario plus an idiom and a conversational practice scenario.

Restorative Justice Problem Solving Flip Book

Restorative justice graphic visual. Use this graphic visual to help your student restore a social relationship after a social problem.

Self-Advocating Role-Play Scenarios

Self-advocating in high school. Teach your high schoolers the process to self-advocate for what they need.

5th-12th Grade Life Skills Problem Solving

Life skills problem-solving. In addition, this life skills differentiated bundle includes a problem-solving lesson plan.

I recommend you read Problem Solving Wheel: Help Kids Solve Their Own Problems , 61+ Free Fillable SLP Planner Pages 2020-2021 , 430+ Free Multisyllabic Words List Activity Bundle , or 432+ Free IEP Goal Bank to Save You Time posts because they include freebies as well and who doesn’t want more freebies!

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Monday 30th of January 2023

Hello! I have entered my name and email twice (yesterday & today) to receive to 71+ Free Social Problem-Solving Senarios, but I have not received anything yet. Not even an email back to mine in order to subcribe. Thanks for your help! Tracy

Melissa Berg

Tuesday 31st of January 2023

Hi Tracy, Thanks so much for reaching out! Sorry about that. We went ahead and sent you an email with the PDF attached. Wishing you all my best, Melissa

Problem Solving Skills

Tuesday 30th of August 2022

I truly love your site. Excellent colors, theme and writing. Thanks for sharing.

Laura Ricca

Monday 11th of April 2022

Tuesday 12th of April 2022

Hi Laura, I'm glad you found this resource helpful. Melissa

Modified Mental Health and Suicide Prevention - Speech Therapy Store

Monday 11th of May 2020

[…] 71+ FREE SOCIAL PROBLEM-SOLVING SCENARIOS […]

Problem Solving Wheel: Help Kids Solve Their Own Problems - Speech Therapy Store

Monday 4th of May 2020

[…] 71+ Free Social Problem Solving Task Cards Scenarios […]

COMMENTS

How to Sharpen Your Problem-Solving Skills as a Remote Social Worker
2Explore different perspectives. The second step to effective problem-solving is to explore different perspectives and viewpoints on the problem. This can help you gain a deeper understanding of ...
Problem Solving in Social Work Practice: Implications for Knowledge
This approach has important implications for moving the profession toward greater accountability in the practice of social work. Unless educators can motivate practitioners to change the way in which they ask questions and make predictions, it is unlikely that practitioners will use scientific information in their problem-solving processes.
Problem-Solving Theory: The Task-Centred Model
This chapter focuses on the task-centred model (Reid and Epstein 1972) as a prime example of the major influence problem-solving theory has exerted in the practice of social work.First, as background for understanding the development of the task-centred model, the chapter offers a brief account of the historical development of the problem-solving model (Perlman 1957) and describes its key ...
3.2: Problem Solving Approaches and Interventions
This page titled 3.2: Problem Solving Approaches and Interventions is shared under a CC BY-NC-SA 4.0 license and was authored, remixed, and/or curated by Vera Kennedy. There are six problem solving approaches and interventions most commonly used among practitioners. Each approach examines a different aspect of a social problem.
13 Social Work Methods & Interventions for Helping Others
"Social work is about care, care-taking and hope" (Rogers et al., 2020, p. 244). Crucially, these approaches work toward solving problems now while building resources and skills for the future. They are also flexible and efficiently combine with other social work methods and techniques (Rogers et al., 2020). Narrative social work
(PDF) Problem Solving in Social Work Practice ...
Abstract. An examination of the way in which social workers use knowledge suggests an instrumental approach to knowledge use. This approach has important implications for moving the profession ...
PDF Problem-Solving Theory: The Task-Centred Model 9
of the social work problem-solving model by Helen Perlman (1957). Perlman's problem-solving model was rooted in psychodynamic ego psychology ... Crisis intervention is widely used in contemporary social work. For example, social workers in mental health hospitals, homelessness and domestic violence shelters, suicide prevention centres ...
Theories Used in Social Work Practice & Practice Models
The model includes seven stages: assess safety and lethality, rapport building, problem identification, address feelings, generate alternatives, develop an action plan, and follow up. This social work practice model is commonly used with clients who are expressing suicidal ideation. To learn more about SocialWork@Simmons, request information ...
The problem-solving model: A framework for integrating the science and
In this chapter we (a) review the early development of the problem-solving model for social work practice; (b) discuss the later development of the problem solving model in terms of its extension to and further elaboration by generalist models of social work practice; (c) provide an overview of how the problem-solving model allows for the integration of the scientific and artistic elements of ...
Brief Therapies in Social Work: Task-Centered Model and Solution
The task-centered model evolved out of the psychodynamic practice and uses a brief, problem-solving approach to help clients resolve presenting problems. The task-centered model is currently used in clinical social work and group work and may also be applied to other types of social work practice.
Important Of Problem Solving Skills For Social Workers
Here will help you improve your problem-solving skills in social work: 1. Identify Areas for Improvement. The first step in improving your problem-solving skills is identifying areas you need to improve. This could be through self-reflection or feedback from colleagues and supervisors. 2.
Best Social Work Processes with Examples & SOAP Notes
The problem-solving process social work practitioners use can also be used to tackle one of many problems at a time to help the client get a win before moving on to the next issue. Working on one issue at a time can be more manageable for both the client and the social worker. In the social work problem-solving process one challenge is identified.
Using Theory in Practice
In the next section, we provide two examples to demonstrate how social workers applied research in practice. Then, we collected brief versions of both short-term and intermediate outcomes envisioned by the group participants. ... Applying and experimenting with theories opens new perspectives for problem-solving process where the practitioner ...
PDF Theories, models and perspectives
Current Social Work Practice Models Problem Solving Task-Centered Solution - Focused Narrative Cognitive-Behavioral Crisis In brief, social work practice models are like recipes. They are step-by-step guides for client sessions. Perspectives represent what aspects of the session are emphasized or
Social Problem Solving
Social problem-solving is generally considered to apply to four different types of problems: Impersonal problems, for example, shortage of money; Personal problems, for example, emotional or health problems; Interpersonal problems, such as disagreements with other people; and. Community and wider societal problems, such as litter or crime rate.
6 Important Theories in Social Work & 6 Practice Models
The problem-solving model was created by Helen Harris Perlman, a social worker and author of "Social Casework: A Problem-solving Process." Using the problem-solving model, a social worker helps an individual identify a problem, create an action plan to solve it, and implement the solution.
Essential Steps for Ethical Problem-Solving
1. DETERMINE whether there is an ethical issue or/and dilemma. Is there a conflict of values, or rights, or professional responsibilities? (For example, there may be an issue of self-determination of an adolescent versus the well-being of the family.) 2. IDENTIFY the key values and principles involved.
Theories Used in Social Work
Social workers might implement solution-focused therapy for adolescents with behavioral problems or families with conflicts, to name a couple of examples. Task-Centered Practice Task-centered practice shares many principles with the problem-solving model and solution-focused therapy, but it tends to follow an even more focused and quick approach.
The Roles of the Social Worker & Client in Problem Solving
Social Worker's Role in the Problem-Solving Process. During treatment, a social worker takes on the role of a mentor. They manage the diagnosis and assessment of the client. They are also ...
PDF UNC School of Social Work Clinical Lecture Series Problem Solving
Medication. Antidepressants (ADs), SSRIs and SNRIs, can cause activation and agitation when first started, may temporarily exacerbate anxiety before mood and functioning improve. No specific AD is more effective than another. Consider cost, side effects, drug-drug interactions, and/or family/personal history w/ ADs.
PDF Social Work: A Problem Solving Profession
4.1 Theory for problem solving in social work . We, the social workers have to work with diverse individuals, families, groups, organizations, and communities. So have to follow some steps and processes. Helen Harries Perlman, discussed about the problem solving model in social care work: a problem solving process (Chicago 1957).
20 Essential Skills You Need to Be a Social Worker
10. Problem solving. ... " is a vast term that covers a wide range of components when it comes to the connections between individuals and a social worker. For example, possessing a form of empathy to identify the other person's experience is paramount to social work. Or, as another instance, knowing that a patient may develop romantic ...
26 Good Examples of Problem Solving (Interview Answers)
Examples of Problem Solving Scenarios in the Workplace. Correcting a mistake at work, whether it was made by you or someone else. Overcoming a delay at work through problem solving and communication. Resolving an issue with a difficult or upset customer. Overcoming issues related to a limited budget, and still delivering good work through the ...
71+ Free Social Problem-Solving Scenarios
71+ Social Problem Scenarios + 6 Blank Scenarios. Use the 71 social problem-solving scenarios to have your students get great experience practicing how to solve a social problem. Also, included are 6 blank scenarios. Then laminate them so you can use them over and over again. Therefore, create social problems that the student experiences and ...
The Power of What's Working: Storytelling for Social Impact
The work of the Solutions Insights Lab (SIL) is not journalism — it is targeted research — and supports storytelling and social change more broadly, by identifying and interrogating what's working and what's not in a sector or field. It is grounded in research, interviews and conversations in the hopes of advancing problem-solving ...