cover letter in aged care

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How to write a cover letter for an aged care job

A great aged care job cover letter is important in your job search journey as it helps your employer identify who you are and what you can offer to the organization. 

“Sandra Dawson

55 Southerly Drive,

+61 7 4567 0244

I believe my passion and determination to become a professional in this industry make me an ideal candidate for the position of an aged care worker. I graduated from Southerly High School in November 2014. After graduating from high school, I gained employment as an assistant with Mobile Carers providing care for the elderly in their homes. I don’t have any qualifications yet, but I believe my passion for caring for others can help me develop new skills and knowledge with Golden Care.

Thank you for considering my application and I look forward to discussing my future with Golden Care in person.

476 Westly Road,

“Gabriella Drake-Brockman

Conondale, 3/29/2022

Ms. Emma Bavister

Head of Human Resources

Hawks’ Nest

My name is Gabriella, and I’ve worked in aged care for almost 5 years. However, it’s not years that I measure that experience with, but people I came across and managed to help.

You see, during my time at Community Aged Care and Conrad & Murray, I have met and assisted over 300 hundred service users. All of them with a unique, rich story. I remember their names, their conditions, their struggles, and their joys. And that’s what makes me so sure I made the right career choice—and a difference.

As far as I’m aware, Hawks’ Nest specializes in dementia care. I volunteer at The Haven Day Centre, providing service to people with memory loss and dementia. Being also a board member there, I’m very familiar with the challenges, and I am willing to bring my expertise to Hawks’ Nest.

I would love to schedule a call to discuss how I could contribute to Hawks’ Nest’s future development. I have some actionable ideas, which I’d be happy to share.

Gabriella Drake-Brockman

linkedin.com/in/gabriella.db”

I am interested in the position of carer with your aged care facility. I have experience in providing personal care to elderly individuals and am confident that I would be a valuable addition to your team. 

I am a compassionate individual who takes pride in providing quality care for those who need it most. I have the patience and dedication necessary to provide assistance to those who are unable to complete tasks independently. Above all, I believe that respect and dignity must be at the forefront of my interactions with residents. 

Sincerely, 

“May 24, 2022

Mr. Anthony Parker

Sava Senior Care

9642 Caporal Street

Newport, RI 38474

Since I have worked for older adults for almost five years now, I am familiar with the ins and outs of this job. I comprehend that it is often challenging to work with residents who are suffering from dementia, Alzheimer’s, or other disorders; I strive hard to understand each resident’s ailment and manage to work with them accordingly. Moreover, I have a strong knowledge of medication administration and CPR, and First Aid; I am on my toes all the time where resident care is concerned.

Thomas Johnson”

Frequently Asked Questions:

What 3 main points should be included in your cover letter, what makes a good support worker’s personal statement.

“Highly focused and energetic support worker with 10 years of experience in the care sector. I am known by colleagues and patients for being reliable, compassionate, caring, and empathetic. I do my best to always work according to a client’s instructions when following care and medication plans.”

If you like this blog post, please leave your comments and questions below.

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https://www.jobisite.com/article/2241-cover-letter-for-aged-care

Aged Care Worker Cover Letter Sample

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Professional Elderly Caregiver Cover Letter Examples for 2024

Your elderly caregiver cover letter should immediately highlight your compassion and patience. Showcasing these virtues addresses the core of caregiving. Furthermore, emphasize your experience with senior care routines and any specialized training. This proves your capability and dedication to prospective employers.

Cover Letter Guide

Elderly Caregiver Cover Letter Sample

Cover Letter Format

Cover Letter Salutation

Cover Letter Introduction

Cover Letter Body

Cover Letter Closing

No Experience Elderly Caregiver Cover Letter

Key Takeaways

Crafting an elderly caregiver cover letter can often leave applicants puzzled. You've scanned through job listings and hit 'apply', only to realize a compelling cover letter is required. The challenge? It must highlight your proudest professional moment without echoing the facts on your resume. Navigating the fine line between formality and the trite, your letter should tell your unique story within the confines of a single page. Let's begin your journey to a cover letter that strikes the perfect chord.

• Making excellent use of job-winning real-life professional cover letters;
• Writing the first paragraphs of your elderly caregiver cover letter to get attention and connect with the recruiters - immediately;
• Single out your most noteworthy achievement (even if it's outside your career);
• Get a better understanding of what you must include in your elderly caregiver cover letter to land the job.

Let the power of Enhancv's AI work for you: create your elderly caregiver cover letter by uploading your resume.

If the elderly caregiver isn't exactly the one you're looking for we have a plethora of cover letter examples for jobs like this one:

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Elderly Caregiver cover letter example

Aiden Kelly

Phoenix, Arizona

+1-(234)-555-1234

[email protected]

• Highlighting relevant experience: The cover letter mentions a specific situation where the applicant developed and led training workshops, demonstrating leadership and the ability to enhance the team's skills.
• Demonstrating impact: It quantifies the results of the applicant's initiatives, like the 20% improvement in medication administration and daily activities, providing concrete evidence of their potential value to the organization.
• Expressing knowledge of the employer’s values: The applicant shows an understanding of the organization’s dedication to patient well-being and indicates a desire to contribute to that culture.
• Showing readiness for an interview: The cover letter closes with a call to action, expressing eagerness to discuss in person how the applicant's skills and experiences align with the organization's needs.

The must-have sections and format of your elderly caregiver cover letter

When writing your elderly caregiver cover letter, keep in mind that it'll only be read by the recruiters and not the Applicant Tracker System (or software used to assess your profile). That's why you should structure your content with a/an:

• Header (apart from your contact information, include your name, the role you're applying for, and the date);
• Personalized salutation;
• Opening paragraph to win the recruiters over;
• Middle paragraph with key details;
• Closing that starts from clichés;
• Sign off (that's not mandatory).

Industry standards dictate your paragraphs to be single-spaced and to wrap your content in a one-inch margin. Designing your elderly caregiver cover letter, refer to one of our templates , which automatically takes care of the spacing and margins.

Choose the same font for your elderly caregiver cover letter as you did for your resume : the likes of Lato and Bitter would help you to stand out in a sea of cover letters in Arial or Times New Roman.

Export your whole elderly caregiver cover letter from our builder in PDF to keep the same formatting and image quality.

The top sections on a elderly caregiver cover letter

• Header: Include your contact information, the date, and the employer's contact information to ensure the hiring manager knows how to reach you and to make your cover letter appear professional.
• Opening Greeting: Address the recruiter or hiring manager directly if you can, as personalization can help set a friendly and respectful tone for your application.
• Introduction: State your interest in the elderly caregiver position and your specific qualifications that make you an ideal candidate for providing compassionate care and support to seniors.
• Professional Experience and Skills: Highlight your relevant experience in elderly care, including any special training or certifications you have, to establish your expertise and commitment to the role.
• Closing and Call to Action: Conclude the letter by expressing your enthusiasm for the opportunity and politely prompt the hiring manager to take action, such as inviting you for an interview, to maintain momentum.

Key qualities recruiters search for in a candidate’s cover letter

• Compassion and empathy: Caregivers need to demonstrate deep understanding and emotional connection to the needs of the elderly, often through past experiences, as it ensures a nurturing and supportive environment for clients.
• Patience: Elderly clients may have slower response times, suffer from memory issues, or have difficulty with mobility, thus requiring caregivers to remain calm and patient while assisting with daily activities.
• Reliability and trustworthiness: Recruiters look for individuals who can be depended on to attend to their clients consistently and maintain confidentiality, as they are often in positions of high trust.
• Strong communication skills: The ability to communicate clearly and effectively with elderly clients, their families, and medical professionals is crucial for coordinating care and ensuring the client's needs are met.
• Experience with elderly care challenges: A background in managing age-related issues such as dementia, arthritis, or hearing loss can be highly valuable, indicating a preparedness to handle common challenges faced in elderly caregiving.
• Physical stamina and health: Elderly caregiving often involves physical tasks such as transferring clients, running errands, or performing household chores, requiring caregivers to be in good physical condition.

Kick off your elderly caregiver cover letter: the salutation or greeting

When writing your elderly caregiver cover letter, remember that you're not writing for some complex AI or robot, but for actual human beings.

And recruiters, while on the lookout to understand your experience, would enjoy seeing a cover letter that is tailored to the role and addresses them . Personally.

So, if you haven't done so, invest some time in finding out who's the hiring manager for the role you're applying to. A good place to start would be LinkedIn and the corporate website.

Alternatively, you could also get in touch with the company to find out more information about the role and the name of the recruiter.

If you haven't met the hiring manager, yet, your elderly caregiver cover letter salutation should be on a last-name basis (e.g. "Dear Mr. Donaldson" or "Dear Ms. Estephan").

A good old, "Dear HR Professional" (or something along those lines) could work as your last resort if you're struggling to find out the recruiter's name.

List of salutations you can use

• Dear Hiring Manager,
• Dear [Employer's Name],
• Dear [Employer's Title] [Employer's Last Name],
• Dear [Department] Team,
• Dear Members of the [Company's Name] Committee,
• Dear [First Name] [Last Name] and Team,

Using your elderly caregiver cover letter intro to show your dedication

We know just how difficult it is to start writing your elderly caregiver cover letter introduction .

There are so many great qualities you have as a professional, which one should you choose?

How about writing up to two sentences about your passion and commitment to the work you do or are set to do?

Try to describe exactly what you enjoy about the potential role.

A positive attitude from the get-go will help you stand out as a motivated elderly caregiver professional.

Structuring your elderly caregiver cover letter body to add more value

You've hinted at your value as a professional (this may be your passion for the job or interest in the company) in your introduction.

Next, it's time to pan out the body or middle of your elderly caregiver cover letter .

When creating your resume, you've probably gone over the advert a million times to select the most relevant skills.

Well, it's time to repeat this activity. Or just copy and paste your previous list of job-crucial requirements.

Then, select one of your past accomplishments, which is relevant and would impress hiring managers.

Write between three and six paragraphs to focus on the value your professional achievement would bring to your potential, new organization.

Tell a story around your success that ultimately shows off your real value as a professional.

Ending your elderly caregiver cover letter: a closing paragraph with a promise

If you're thinking of finishing your elderly caregiver cover letter with a "Sincerely yours" or "Thanks for the consideration," you need to read on.

End the final paragraph of your elderly caregiver cover letter with a twist:

• a promise - of how you'd grow as a professional, part of the company, or improve organizational metrics;
• a call to action - prompt interviewers with some follow-up actions if they are interested in your profile.

A personalized ending would surely help you to stand out by being a memorable candidate.

No experience elderly caregiver cover letter: making the most out of your profile

Candidates who happen to have no professional experience use their elderly caregiver cover letter to stand out.

Instead of focusing on a professional achievement, aim to quantify all the relevant, transferrable skills from your life experience.

Once again, the best practice to do so would be to select an accomplishment - from your whole career history.

Another option would be to plan out your career goals and objectives: how do you see yourself growing, as a professional, in the next five years, thanks to this opportunity?

Be precise and concise about your dreams, and align them with the company vision.

Key takeaways

Writing your elderly caregiver cover letter has never been easier, so remember to:

• Select a elderly caregiver cover letter template that automatically meets industry formatting (e.g. has one-inch margins, is single-spaced, is in PDF, etc.);
• Make your elderly caregiver cover letter personal by mentioning the recruiters' first or last name;
• Within the introduction, describe what you like best about the company in no more than two sentences;
• Use your elderly caregiver cover letter body to tell a story of your greatest achievement, backed up by job-relevant skills and technologies;
• If you have no professional experience, be honest about it in your elderly caregiver cover letter, but also write about your unique talents.

Cover letter examples by industry

AI cover letter writer, powered by ChatGPT

Enhancv harnesses the capabilities of ChatGPT to provide a streamlined interface designed specifically focused on composing a compelling cover letter without the hassle of thinking about formatting and wording.

• Content tailored to the job posting you're applying for
• ChatGPT model specifically trained by Enhancv
• Lightning-fast responses

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How to Write a Resume and Cover Letter for Aged Care Roles

If you are targeting a career as an Aged Care Worker/ Assistant in Nursing/ Personal Care Assistant or similar, you may be wondering how to prepare your resume and cover letter.

The following resume and cover letter guide will help you prepare your application.

Your Resume

Your resume should be a succinct, professional document which outlines your skills, qualifications and experience. Nicole Wren, of Resumes to Impress , suggests you aim for 2-3 pages in length. It should include the following sections (usually in this order):

Personal Details

In this section, you will need to put your contact details, including your full legal name, phone number and email address. Your home address is optional.

In this section, you will need to highlight the skills you have relevant to the aged care industry. Focus on skills like communication, teamwork and empathy – all the qualities that will make you an excellent Aged Carer.

Education/ Qualifications

Relevant qualifications are critical to your success in gaining employment as an Aged Carer. A Certificate III in Individual Support (Ageing) or similar is usually the requirement, and it is important that you highlight this qualification in your resume (and cover letter).  Include details of placements you have completed within this qualification. You should also include other relevant qualifications if you have them.

Employment History/ Achievements

Nicole notes that in general, Australian employers prefer the chronological resume format. This means your most recent work experience goes first. Remember to use the full month and year you worked in each role e.g., January 2017 – March 2022. When detailing your employment history, try and focus on the tasks you completed which highlight your transferrable skills to the aged care sector. For example, what did you do in those roles that required empathy? What tasks required teamwork? How did you show your cultural sensitivity? Rather than simply writing out a list of your duties, try and think of some achievements for each role – times when you went ‘above and beyond’. This is how your resume will truly stand out.

Your resume should include two professional referees who can vouch for your work ethic. Consider using placement supervisors to report on your skills in aged care.

Your Cover Letter

Your cover letter is your opportunity to ‘introduce’ yourself to a future employer. You should consider it a formal document but also inject a bit of your personality in it, too.  Wherever possible, find the name of the hiring person and address the cover letter to them, personally (according to Nicole, you should avoid ‘To Whom It May Concern’ if you can). Outline your motivation for the role – tell them what makes you want to work as an Aged Carer for this particular organisation. Want to truly impress them? Link your motivation to the values of the organisation (you can usually find these on their website).

Once you have developed your resume and cover letter, be sure to read through them thoroughly before submitting them and make sure they are free of spelling and grammar issues. Consider asking a trusted friend or colleague to review it for you, too.

Congratulations! You are well on your way to getting that job in aged care that you have been working towards.

How to Write a Cover Letter for Aged Care Jobs

A strong cover letter is essential for impressing the employer. It allows you to connect on a more personal level and express your genuine interest in the position and the company. 

A well-crafted cover letter allows you to align your skills and experiences with the specific job requirements. It’s a chance to demonstrate why you are the ideal candidate for the position. To really impress future hiring managers, you must make this professional document stand out.

Sage Education can help you gain relevant experience to add to your cover letter. As a registered training organisation, we can provide high-quality aged care training to ensure you secure your dream job. 

Keep reading our guide to learn how to write an aged care cover letter and what you should include. 

Understanding the Aged Care Sector Before Applying 

Australia’s aged care sector is an essential component of the healthcare system. It is dedicated to providing support and assistance to the elderly population. With an ageing demographic, more employers are increasing their demand for skilled professionals in this sector. In fact, almost a quarter of a million Australians are working in aged care . 

Aged care in Australia encompasses various services, from residential aged care facilities to in-home care. Employers seek candidates who possess the necessary qualifications and show compassion, patience, and a genuine commitment to enhancing the quality of life for the elderly. 

To stand out in this sector, your cover letter should reflect a genuine passion for caring for elderly people. This means showcasing your understanding of the unique challenges and joys associated with aged care in Australia. This sector values professionals who can go beyond routine tasks and create meaningful connections with those they care for, ensuring a fulfilling and dignified experience in their later years.

Common Requirements for Aged Care Jobs in Australia

Employers are looking for candidates who meet the basic requirements and also bring a blend of skills and qualities essential for providing exceptional care to the elderly. To ensure your cover letter stands out, it’s crucial to address these key requirements. 

Common aged care requirements include:

– Certifications and qualifications: You should state your relevant certifications and qualifications early in the cover letter. For example, if you have a Certificate III or IV in Ageing Support , you must make it evident from the outset. This makes it easier for hiring managers to identify your suitability for the role.

– Demonstrated experience: Aged care employers highly value hands-on experience. In your cover letter, provide specific examples of your previous roles and how they have equipped you with the necessary skills. 

– Understanding of regulations: Aged care facilities operate within a regulatory framework, and employers seek candidates who are familiar with these guidelines. Communicate your awareness of relevant regulations and your commitment to upholding them in your role. Mention any training or workshops you’ve attended to stay current with industry standards. 

– Interpersonal and communication skills: The ability to communicate effectively and build strong relationships is essential in aged care. Highlight instances in your career where your interpersonal skills have made a positive impact. 

– Commitment to professional development: Express your commitment to ongoing professional development. Aged care is an evolving field, and employers appreciate candidates who show a dedication to staying informed about new practices, technologies, and advancements in care. 

Personalising Your Cover Letter

Personalisation is essential for capturing the attention of your employer. Generic cover letters may convey a lack of genuine interest in the specific aged care role. To make your application stand out, consider these personalised touchpoints: 

Research the aged care company

Before diving into your cover letter, invest time in researching the aged care company you’re applying to. This includes researching their core values, mission, and unique aspects of aged care. You can incorporate this information seamlessly into your cover letter. 

Example: 

I am drawn to [Company Name] due to its commitment to fostering a home-like environment where residents are cared for and are encouraged to maintain their independence and dignity. Your emphasis on [specific program or initiative] aligns perfectly with my values as a dedicated aged care worker. 

Address specific needs in the job description

You should tailor your cover letter to address the specific needs of the company. If the job description emphasises a focus on dementia care or specialised programs, you can highlight your experience in these areas.

Having had extensive experience in dementia care, I am excited about the opportunity to contribute to [Company Name]’s commitment to providing specialised support for residents with cognitive challenges. My background in implementing personalised care plans aligns seamlessly with your facility’s dedication to individualised resident care.

Connect your values

It’s worth sharing why you are personally invested in working for the particular aged care company. Whether it’s a shared commitment to a holistic approach to care, a focus on community engagement, or a dedication to continuous improvement, make it clear how your values align. 

Example:  

I am enthusiastic about the prospect of joining [Company Name], a place renowned for its emphasis on community engagement. My passion for creating a sense of belonging among residents aligns with your company’s mission, and I am eager to contribute to the warm and supportive community you have created.

Structuring Your Cover Letter

Creating a well-organised and engaging cover letter is essential to capture the attention of potential employers in the competitive aged care job market. 

Here’s a simple yet effective structure to help you write a cover letter: 

Introduction section

You should begin with a concise and compelling introduction. Start by expressing your enthusiasm for the position and briefly mentioning how you learned about the job opportunity. Grab the reader’s attention with a statement that reflects your passion for providing quality care to the elderly.

Body of the cover letter

The body of your cover letter is where you delve into the specifics. You should divide this section into three paragraphs, each addressing a distinct aspect:

– Skills and qualifications: In the first paragraph, outline your relevant skills and qualifications. You should be clear about your certifications and any specific training that sets you apart. Connect these qualifications to the needs of the aged care company and emphasise how your expertise aligns with their job requirements. 

– Experience and achievements: The second paragraph should focus on your practical experience. This means sharing specific examples of your achievements in previous roles and highlighting instances where you made a positive impact on residents’ lives. It’s essential to use measurable outcomes whenever possible to quantify your success. 

– Soft skills: The third paragraph is for showcasing your soft skills and explaining why you’re a great fit for the company’s culture. Highlight your communication skills, empathy, and ability to work collaboratively. Connect these qualities to the values of the aged care organisation. 

Demonstrating soft skills

Employers highly value soft skills that contribute to a compassionate and supportive environment for residents. Your cover letter provides a valuable opportunity to showcase these essential attributes. 

Open your cover letter by expressing your deep empathy for the elderly and a genuine passion for improving their quality of life. This means sharing brief stories that show instances where your empathy has made a meaningful impact, whether it’s comforting a distressed resident or providing emotional support to their families.

You should also highlight your strong communication skills by emphasising your ability to convey complex information in a clear and understandable manner. Provide examples where your communication skills have encouraged positive outcomes, such as ensuring residents’ preferences are understood or collaborating with colleagues to enhance the overall care experience.

Aged care is also a collaborative effort, and employers seek candidates who can work within a team. Provide examples of successful teamwork in your career, whether it’s collaborating with nurses and support staff, or engaging with families to create a holistic care approach. 

Finally, it’s essential to demonstrate your adaptability in the face of challenges and your resilience in high-pressure situations. Share stories that highlight your ability to remain composed and focused during emergencies or times of increased demand. These examples should prove your commitment to maintaining a high standard of care regardless of the circumstances.

Addressing gaps in experience

Addressing gaps in your cover letter is a crucial task that requires honesty, positivity, and a focus on transferable skills. If you find yourself with employment gaps in your aged care experience, consider turning these moments into opportunities for personal and professional growth.

For example, if you took time off to care for a family member or pursued further education, mention it briefly. Transparency builds trust and shows that you value integrity in your professional relationships. 

It’s also important to emphasise the skills and experiences gained during your time away from formal employment that are directly applicable to the aged care role. If you were a caregiver during your break, discuss how this experience enhanced your empathy, patience, and ability to handle challenging situations. 

Lastly, mention any online courses, workshops, or certifications you pursued to stay updated on industry trends and best practices. This showcases your proactive approach to professional development, even during periods of non-traditional employment. For example, you can discuss how a Certificate III in Individual Support (Ageing) has taught you how to follow safe work practices. 

You should wrap up your cover letter with a concise conclusion. Reiterate your excitement for the opportunity, express gratitude for the reader’s time, and invite them to review your attached resume for a more comprehensive overview of your qualifications. Try to keep the conclusion to only a few sentences.

Enrol with Sage Education for More Aged Care Qualifications 

Aged care cover letters are essential for setting you apart in a competitive industry. It gives you the chance to stand out by demonstrating not just what you’ve done but why you’re the right fit for the role. Following our guide above ensures you craft a professional document that increases your chances of securing a role. 

At Sage Education, we also have more courses you can complete to build up your experience. This includes our Assist Clients with Medication Skill Set course and First Aid training. Completing any of these courses can make you a valuable candidate in the aged care sector. 

Ready to get your dream job as an aged care worker? Contact Sage Education for more information on advancing your career.

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Elderly Caregiver Cover Letter Example

Boost your chances of getting hired & find inspiration for your own cover letter with our free, highly instructive Elderly Caregiver cover letter example. Download this cover letter sample as it is or edit it directly using our professional cover letter builder.

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Elderly Caregiver Cover Letter Example (Full Text Version)

Arria osterius.

Dear Sir/Madam,

I am a Certified Caregiver with 5 years of experience working with the elderly in private and care home settings. I am excited to apply for the opportunity at hand.

During my time as a Senior Caregiver at St John Center for 2 years, I have honed my skills in providing compassionate assistance and support to elderly individuals. In addition to aiding with daily and social activities, I am proficient in preparing and serving meals, performing laundry and housekeeping services, accompanying clients to appointments, administering medications, and engaging clients in physical and mental exercises.

My background includes 3 years of experience at Westerwood Senior Community and Our Lady's Home for the Elderly, as well as providing private caregiver services to seniors in my community. I am currently pursuing the Advanced National Caregiver Certification Course to further enhance my skills.

I possess strong organizational abilities, thrive under pressure, and maintain a high level of professionalism. Fluent in English and Spanish with a basic knowledge of German, I am confident that I can meet and exceed your expectations. I have attached my resume for your review and look forward to the opportunity to discuss my application with you.

Thank you for your time and consideration.

Yours sincerely, Arria Osterius 555-555-5555 | [email protected]

Milan Šaržík, CPRW

Milan’s work-life has been centered around job search for the past three years. He is a Certified Professional Résumé Writer (CPRW™) as well as an active member of the Professional Association of Résumé Writers & Careers Coaches (PARWCC™). Milan holds a record for creating the most career document samples for our help center – until today, he has written more than 500 resumes and cover letters for positions across various industries. On top of that, Milan has completed studies at multiple well-known institutions, including Harvard University, University of Glasgow, and Frankfurt School of Finance and Management.

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Aged Care Worker Resume Guide

Aged care workers provide physical and emotional support to elderly people, helping them with daily activities such as eating, bathing and dressing. They also help create a safe environment for the elderly by monitoring their health needs, providing companionship and assisting in social activities.

You have the perfect blend of experience and compassion to be an outstanding aged care worker. But hiring managers don’t know you exist, so to make them aware of your skills, a well-crafted resume is essential.

This guide will walk you through the entire process of creating a top-notch resume. We first show you a complete example and then break down what each resume section should look like.

Table of Contents

The guide is divided into sections for your convenience. You can read it from beginning to end or use the table of contents below to jump to a specific part.

Aged Care Worker Resume Sample

Dax Boyle Aged Care Worker

[email protected] 498-875-0365 linkedin.com/in/dax-boyle

Seasoned aged care worker with 5+ years of experience providing compassionate and high-quality elderly support. Passionate about helping seniors stay active, healthy, and independent through a holistic approach to aged care. At XYZ Retirement Home, implemented several new initiatives that resulted in an overall improved quality of life for the residents. Experienced in medication administration and managing challenging behaviors associated with dementia or Alzheimer’s Disease.

Aged Care Worker, Employer A Clarksville, Jan 2018 – Present

• Medicated and monitored physical, mental and emotional health of 50+ residents per day; reduced medication errors by 10% through efficient administration.
• Advised families on elderly care best practices and provided support during difficult times; improved customer satisfaction ratings from 8/10 to 9/10 over 3 months.
• Reliably assisted with the daily personal needs of aged care residents, including bathing, grooming and dressing them in a respectful manner without compromising their dignity or safety.
• Bathed up to 15 patients every week using special hygienic techniques while providing gentle massage therapy for relaxation purposes; decreased levels of discomfort among patients by 30%.
• Assisted with light housekeeping duties such as sweeping floors & changing bed sheets which resulted in an overall decrease in cleaning time by 25 minutes per room on average each day.

Aged Care Worker, Employer B Rockford, Mar 2012 – Dec 2017

• Supervised the daily lives of 8 elderly individuals, providing assistance with personal care and hygiene needs while ensuring their safety at all times.
• Resourcefully implemented lifestyle management strategies designed to improve the quality of life for each individual; ensured that they were properly taken care of by regularly assessing their physical and mental health conditions.
• Encouraged a sense of independence among clients through activities such as gardening, cooking & crafting; observed an increase in overall wellbeing amongst them over time.
• Assessed changes in client’s behaviour or condition on a weekly basis; promptly communicated any issues to supervisors/caregivers and adjusted interventions accordingly where needed.
• Spearheaded several creative initiatives within the facility which greatly improved communication between staff members and clients, resulting in reduced complaints from families by 16%.
• Patient Care
• Elderly Care
• Communication
• Conflict Resolution
• Documentation
• Mobility Assistance
• Interpersonal Skills

Certificate III in Aged Care Educational Institution XYZ Nov 2011

Certifications

Certificate III in Individual Support (Ageing) Australian Qualifications May 2017

1. Summary / Objective

A resume summary for an aged care worker should demonstrate your ability to provide compassionate, respectful and quality care. You could mention the qualifications you have obtained in this field, such as a Certificate III or IV in Aged Care, any relevant experience working with elderly people and how you strive to create a safe environment for them. Additionally, it is important to highlight any awards or recognition that you may have received for providing excellent service.

Below are some resume summary examples:

Enthusiastic aged care worker with 5+ years of experience providing quality elderly care. Skilled in developing and implementing individualized plans to meet the physical, emotional, and social needs of each client. Proven ability to create a safe environment for clients while also helping them maintain their independence. Currently working at XYZ as a Senior Aged Care Worker where I have established strong relationships with both clients and families alike.

Well-rounded aged care worker with 5+ years of experience providing physical, emotional and social support to elderly. Consistently take initiative in developing creative activities for the aged to help improve their quality of life. At XYZ Nursing Home, developed a system that improved bed time routines by 25%, resulting in better sleep patterns and higher morale among residents. Committed to providing compassionate care while ensuring safety at all times.

Driven and compassionate aged care worker with 8+ years of experience providing exceptional support to seniors in residential and home-based settings. Seeking to join ABC Care as a Support Worker, where I can use my skills in mental health needs assessment, medication administration, and dementia management to help improve the lives of elderly people. Received Employee Excellence Award for outstanding performance at XYZ Home for the Elderly.

Accomplished aged care worker with 5+ years of experience providing high-quality support to elderly people living in residential aged care facilities. Dedicated to helping improve the quality of life and wellbeing for residents while respecting their rights, independence and dignity. Successfully implemented a new system that improved medication compliance by 15%. Seeking an opportunity to join ABC Aged Care Facility as an Aged Care Worker.

Professional aged care worker with 5+ years of experience providing personalized support to elderly individuals in residential aged-care facilities. Adept at developing individualized plans, implementing medication regimes and liaising with health professionals to ensure the best possible outcomes for clients. Seeking a role at ABC Aged Care Facility where I can use my skills and knowledge to provide quality care to seniors.

Reliable and compassionate aged care worker with 4+ years of experience providing physical, emotional and social support to elderly clients. Seeking to join ABC Care Group as an Aged Care Worker and use my expertise in medical terminology, medication management, nutrition planning and end-of-life care practices. In previous roles achieved a 95% client satisfaction rating through proactive conflict resolution strategies.

Skilled Aged Care Worker with 5+ years of experience in providing compassionate care to elderly clients. Experienced in working with dementia, Alzheimer’s, and physical disability patients. Proven track record of quickly developing trustful relationships with patients and their families while providing quality nursing services. At XYZ Homecare Center, improved the overall customer satisfaction rating by 30%.

Talented aged care worker with 4+ years of experience providing support to elderly clients in their homes. Skilled at creating a nurturing environment and maintaining the highest standards of comfort for seniors. Seeking to join ABC Care Services, where I can use my excellent interpersonal skills and compassion towards people living with disabilities or illness to make a difference in their lives.

2. Experience / Employment

In the experience/employment/work history section, you should list your previous roles in reverse chronological order, starting with the most recent.

Keep it concise and to the point; bullet points are great for this section as they make it easier for the reader to take in all of what you have written. When writing each point, try and include quantifiable results that demonstrate how successful you were at a particular task or job role.

For example, instead of saying “Provided care for elderly people,” say something like “Assisted 10+ elderly patients per day with personal grooming activities such as bathing, dressing & toileting while adhering to strict safety protocols.”

To write effective bullet points, begin with a strong verb or adverb. Industry specific verbs to use are:

• Administered
• Coordinated
• Transported

Other general verbs you can use are:

• Demonstrated
• Facilitated
• Participated
• Reorganized
• Represented
• Spearheaded
• Streamlined

Below are some example bullet points:

• Transported elderly patients to and from medical appointments, recreational outings and other activities; completed over 100 trips in the last year with a perfect safety record.
• Facilitated physical therapy exercises for elderly clients of all abilities while providing comfort and support; successfully improved mobility by 15% within 2 months per patient on average.
• Confidently provided personal care services such as dressing, bathing, feeding and grooming to 30+ aged care residents every day as required; regularly received positive feedback from families about quality of service provided.
• Developed strong relationships with elderly individuals through listening attentively to their needs & helping them stay connected with family members via phone & video calls on a regular basis.
• Structured daily activities around individual client preferences including reading books aloud, playing board games or completing puzzles together; observed satisfaction levels increase among clients by 25%.
• Utilized compassionate care to provide physical, mental and emotional support to over 50 elderly clients daily.
• Compiled detailed medical records for each client; documented vital signs, diet plans, medication schedules and overall health assessments on a weekly basis.
• Documented incident reports accurately after any accidents or changes in patient behavior; successfully identified incidences of neglect/abuse with 95% accuracy rate.
• Successfully managed activities of daily living such as bathing & dressing patients, preparing meals and ensuring that medications were taken on time by all assigned individuals.
• Optimized efficiency when assisting disabled seniors with mobility issues via the use of wheelchairs, walkers or crutches; reduced accident rates among assisted clients by 15%.
• Streamlined aged care processes, resulting in an average 20% reduction of paperwork and administrative tasks.
• Achieved a 100% success rate in providing quality elderly care to over 50 patients daily; improved patient satisfaction ratings by 30%.
• Improved the organization’s efficiency by introducing new strategies for monitoring health conditions and assisting with activities of daily living (ADL).
• Mentored 6 junior staff members on proper safety protocols when caring for geriatric individuals, reducing medical errors by 27%.
• Efficiently managed medication administration duties while addressing any arising issues within 24 hours or less.
• Demonstrated exceptional compassion and patience when providing care to elderly residents in a residential aged care facility, improving their overall quality of life by 20%.
• Evaluated each resident’s physical, mental and emotional needs on an ongoing basis; administered medical treatments per doctor’s orders for over 150 patients.
• Supported seniors with daily activities such as bathing, dressing/undressing, eating meals or taking medications; increased patient satisfaction ratings by 10% within 3 months of employment.
• Prepared nutritious meal plans according to prescribed diets while adhering strictly to food safety guidelines; reduced malnutrition incidents among the elderly population by 25%.
• Diligently monitored vitals signs such as blood pressure and pulse rate along with any changes in behavior that could indicate illness or distress amongst residents; reported all observations promptly resulting in prompt treatment for 30+ individuals over 5 months period.
• Revised individual care plans for 10+ elderly patients, analytically assessing their medical & physical needs and ensuring that each plan was tailored to the individual’s requirements.
• Formulated weekly schedules with activities designed to stimulate cognitive development; observed a 30% improvement in quality of life indicators among clients over 6 months.
• Comforted residents suffering from dementia or Alzheimer’s by providing compassionate companionship and emotional support when needed; significantly reduced anxiety levels in 8 seniors within 2 weeks of joining the facility.
• Effectively administered medications according to doctors’ orders, monitored vital signs such as blood pressure & temperature on an ongoing basis, and organized transport for medical appointments for 15+ aged care patients daily.
• Reduced average time for daily patient care tasks by 15%, enabling staff to attend to more patients and leading to a 20% increase in overall productivity.
• Expedited bedside meal delivery times from 1 hour to 30 minutes, improving the quality of life for hundreds of elderly patients under my supervision.
• Reorganized physical therapy program schedule that resulted in an 8% reduction in recovery time needed after surgery or illness among clients at the facility.
• Independently handled all aspects of health care management including medication administration, vitals monitoring and personal hygiene assistance while providing compassionate support during difficult times with families facing end-of-life decisions.
• Represented aged care facility on numerous occasions when meeting with local community leaders and medical professionals; acted as a liaison between clientele, family members and other stakeholders involved in their long term healthcare plans.
• Thoroughly administered medication, daily care and personal hygiene to 30+ patients each day; reduced falls by 25% while on shift.
• Coordinated meal plans and special diets for elderly residents in accordance with doctor’s instructions; improved nutrition of 20 residents within 3 months as a result.
• Administered medical treatments such as wound dressing, oxygen therapy & catheter maintenance according to physician orders; minimized hospitalizations of 10 patients due to timely interventions.
• Educated family members about proper caregiving techniques when providing support for the elderly at home through formal counseling sessions lasting 1-2 hours each session.
• Presented weekly seminars on aging issues to community groups, covering topics like dementia awareness & end-of-life planning; reached over 350 people across 5 events in the last year alone.

The skillset employers require in an employee will likely vary, either slightly or significantly; skimming through their job adverts is the best way to determine what each is looking for. One organization may require experience in providing palliative care, while another may be looking for someone to provide respite services.

It is important that you tailor your skills section to the job at hand; this way, it will pass through any applicant tracking systems used by employers and land on a human’s desk.

In addition to listing relevant qualifications here, you can further demonstrate them throughout other sections of your resume such as the summary or work history.

Below is a list of common skills & terms:

• Time Management

4. Education

Adding an education section on your resume depends on how far along you are in your career. If you just graduated and have no prior experience, mention the education section below your resume objective. However, if you have been working as an aged care worker for years and with plenty of different responsibilities to showcase, omitting this section is perfectly fine.

If including an education section is necessary, try to list courses related to the aged care role that demonstrate knowledge about caring for elderly people or any other relevant topics.

5. Certifications

Certifications demonstrate to potential employers that you have a certain level of expertise in the field. It is important to include any certifications related to the job for which you are applying, as this will show hiring managers that you have taken steps towards professional development and kept your knowledge up-to-date.

Including certifications on your resume can be beneficial if they are relevant and demonstrate an extra skill set or higher proficiency than other applicants.

6. Contact Info

Your name should be the first thing a reader sees when viewing your resume, so ensure its positioning is prominent. Your phone number should be written in the most commonly used format in your country/city/state, and your email address should be professional.

You can also choose to include a link to your LinkedIn profile, personal website, or other online platforms relevant to your industry.

Finally, name your resume file appropriately to help hiring managers; for Dax Boyle, this would be Dax-Boyle-resume.pdf or Dax-Boyle-resume.docx.

7. Cover Letter

Submitting a cover letter is a great way to add more personality and detail to your job application. It’s also an opportunity for you to explain why you are the perfect candidate for the role.

A cover letter should be made up of 2-4 paragraphs, each one providing additional information that isn’t already included in your resume. Even if a job listing doesn’t explicitly require it, writing one can help set you apart from other applicants and increase your chances of getting hired.

Below is an example cover letter:

Dear Jerrold,

I am writing to apply for the aged care worker position at your facility. With more than five years of experience working in aged care, I have the skills and knowledge to provide high-quality care to your residents.

I am passionate about working with the elderly and ensuring they receive the best possible care. I am patient, compassionate, and have a strong work ethic. I am also physically fit and able to lift heavy objects and perform manual tasks.

In my previous role, I was responsible for providing personal care, domestic assistance, and social support to residents. I also assisted with meals, medication administration, and wound management. My excellent communication skills allowed me to build positive relationships with residents and their families.

I am confident that I would be a valuable asset to your team. I would welcome the opportunity to discuss my application further at an interview at a time that is convenient for you. Thank you for your consideration; I look forward to hearing from you soon.

Aged Care Worker Resume Templates

Cover Letter and Resume tips for various skills and jobs

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• Aged Care Worker

Cover Letter Suggestion

[alert style=”info”]If possible, keep your covering letter to a single page. Too much information, especially if it is not relevant to the job, may detract from the letter. Your statement addressing the selection criteria is the place to give more detailed information about yourself and your ability to do the job.

What should your cover letter include?

• Your personal/ contact details
• A salutation/greeting
• How you heard about the job/company
• Why you believe you would be an asset to the team
• How you will follow up
• A closing/signature

[/alert] Following is a link to a Cover Letter sample [Australia format] which you could review to create your custom cover letter to be sent along with your Resume

https://maninder.com/2015/02/02/sample-australia-cover-letter-for-australian-retail-job-opening/

General Australia Resume Format Suggestion

Following is a link to an article giving tips for creating an Australian style CV which you could review to create your custom Resume

https://maninder.com/2014/12/18/creating-legal-resume-australian-format/

Australian Aged Care Worker Resume Template/Example

Print the article/doc or Save the Resume as PDF

[alert]Click the button below for getting the PDF version and Printing this sample Resume template for building your own related Resume. [/alert]

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Home » Shop » Entry-Level Aged Care Resume and Cover Letter Template

Entry-Level Aged Care Resume and Cover Letter Template

$ 11.00 includes GST

Our Aged Care Resume and Cover Letter Template will help you write your application with confidence.

What You’ll Get In Your Aged Care Resume and Cover Letter Template:

• Fully-formatted, pre-written resume and cover letter templates for entry-level aged care worker.
• Easily edit your documents in Microsoft Word. We recommend saving in PDF when you are finished.
• Clean and professional layout and professional typography helps make the resume visually appealing and easy to read.
• Easy customisation – add or remove sections, adjust fonts and colors, and tailor the content as needed.
• Clearly labeled sections for contact information, professional profile statement, work experience, education and referees.
• Applicant Tracking System (ATS) compatibility: An ATS-friendly template ensures that the resume can be parsed and read by automated systems used by many employers to screen resumes. This increases the chances of passing through the initial screening process.

Templates are available for INSTANT DOWNLOAD .

Our templates will help you understand exactly what to include in your own application.

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Ramanpreet Kaur Randhawa – 10 April 2024

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Phil Donahue, Women's Freedom Rally, Project 2025, aging - what GoErie readers are saying

Phil donahue helped americans engage issues that mattered.

I am writing in appreciation of legendary talk show host Phil Donahue, who passed away on August 18th , at the age of 88.  Although, I was only in my teens when he went off of the air in 1996, I realize the impact that he had on television and, more importantly, American life as a whole.

His talk show dealt with real world issues like mental health, the AIDS crisis and abortion, many of the same things that we are dealing with decades later. His show let the audience take an active role in the discussion that was going on that particular day. I always felt that his show was almost an extension of the nightly network news, only with a live audience. Phil Donahue's show was somewhat of a departure from the modern "Tabloid TV" talk shows that run rampant now. If Johnny Carson was the King of Late Night, Phil Donahue was the King of Daytime!

Craig Barto, Girard

Together we can drive change to help Erie families, rally on Sept. 28

As a mother of two in Erie, I have found that the upcoming 2024 election carries particular significance for women like me, especially regarding child care — a pressing issue that profoundly impacts our lives.

Five years ago, when my first son was born, I had the benefit of a full-time job and a four-month, fully paid maternity leave. We navigated the challenging process of securing a day care spot, and fortunately, my son was placed before my leave ended. However, as life's circumstances changed — moving across the country back to Erie and shifting jobs — these benefits became more complex.

With the birth of my second son, I was working part-time as a contractor. Though my employer was accommodating and offered a fair wage, I did not qualify for maternity leave. While I cherish the time spent at home with my children, returning to work posed a new dilemma: finding a job without reliable child care or securing child care without a job? Now that my older son is starting public school, we could afford to place my 2-year-old in day care. This led to the challenge of not only securing child care but also finding a job that could cover those costs. Though I am grateful for the time spent with my children while they were young, I find work fulfilling and want to contribute financially to my family.

This situation has been frustrating, and I can only imagine how much more challenging it is for single mothers or those without family support. Many women face the heart-wrenching decision of missing out on precious bonding time or returning to work too soon after childbirth. Some are forced to place their children in untrusted or unaffordable care, or struggle financially due to the high costs of child care, which can exceed rent expenses. This is not just a personal challenge but a community issue affecting the well-being and economic stability of families across our region.

My circumstances, though difficult, are manageable thanks to my husband's income and supportive family. But I am deeply aware that many others are not so fortunate. This is why I am participating in Erie's Women's Freedom Rally at the Bayfront Convention Center on September 28th at 1 p.m. It is vital to advocate for the changes needed to support all women and families. Our voices are crucial in shaping policies that address these challenges and ensure a better future for everyone.

Lisa Ramsay, Erie

An elder boom is coming, are we ready to care for the aged?

Aging adults are at the center of many strategic conversations lately and I hope that continues. According to the Pennsylvania Department of Aging, the population of Pennsylvanians aged 60 and over is projected to surpass 3.8 million by 2030 — the fifth highest in the country — accounting for one in three Pennsylvanians. Soon, older Pennsylvanians are expected to outnumber every other age group which is unprecedented in U.S. history, according to the Population Reference Bureau (PRB).

This dramatic demographic shift impacts strategic planning and product development in all industries from housing, to health care, and beyond. How older adults are living is also shifting. Instead of slowing down, aging adults are demonstrating that aging can be an exciting period of growth, reinvention and maintained independence. This shift in lifestyle also requires a deep rethinking of how to support older adults.

Fortunately for Pennsylvanians, Governor Shapiro's strategic plan for older adults, Aging Our Way , proposes strategies to bring together services and investments from 29 different commonwealth agencies in new ways that address the shifting needs of this growing population. But we can't stop with a plan; it needs funding, voices and ambassadors to ensure it goes into action so that Pennsylvania's largest population is taken care of.

I encourage you to reach out to your legislators and ask them to support funding, planning and programming for our older adults. It is time to invest in those who got us through some of the most challenging times in our country's history. It is time that we care for, engage with and uplift Pennsylvania's — and all — older Americans.

Geoff Gross, Philadelphia, founder and CEO of Medical Guardian

Civil service ensures a government manned by nonpartisan experts

In America's early days, nearly all federal government positions were vacated and restaffed whenever there was a change in the administration.

The problem with this is that the frequent personnel turnover leaves the government permanently in the hands of inexperienced staffers. Just when some experience on the job begins to produce employee competence, the next election brings a new administration and the fire-and-replace routine recurs.

The problem was addressed by the Civil Service Reform Act of 1882, putting an end to this practice of political patronage which was known as "the spoils system."

Now the Trump campaign, with support from the Heritage Foundation as expressed in Project 2025 , has revealed its intention to return to the spoils system, with crucial positions filled by potentially inexperienced and incompetent personnel whose only apparent qualification is personal fealty to the president.

IRS enforcement agents and Department of Justice investigators could audit and seek indictments against citizens on the administration's "enemies list," merely because he asked them to. (Those on Nixon’s enemy list were not invited to White House dinners; those on the MAGA enemy list could face jail time.)

More: Have an opinion? Here's how to submit a letter to the editor or guest column idea

Positions of influence in technical and scientific agencies, such as the Centers for Disease Control and Prevention, the National Institutes of Health, and National Oceanic and Atmospheric Administration, could be occupied by persons lacking sufficient knowledge of the topics with which they deal. (As John Bolton has observed, the skill set required to obtain such a position will be the ability to quickly say "Yes, Sir!")

This is just one more reason to prevent the election of Donald J. Trump.

Suzanne Colvin, Mercer

10 Aged Care Worker Resume Objective Examples

Aged care workers assist seniors with everyday activities which may include washing and bathing activities, grooming, toileting, eating, and assistance in mobility management.

Apart from providing physical support, aged care workers are also responsible for providing the elderly with emotional support.

This is a challenging position to work in but is equally fulfilling.

When you are applying for a job as an aged care worker, you will need to possess some skills that are pertinent to this position only.

Also. when you write your resume, your employer will expect you to depict your core skills in your resume’s objective statement.

In the objective statement, show your enthusiasm to work for a specific employer in the capacity of an aged care worker. Let us see how you can do this.

Sample Objectives for Aged Care Worker Resume

1. Highly compassionate Aged Care Worker seeking employment at The Sanitarium. Bringing a caring and supportive attitude along with a keen interest in the well-being of the elderly.

2. Compassionate and driven Aged Care looking for a job at Sava Senior Care. Poised to utilize my inherent patience, discretion, and a high level of professionalism to support the elderly in the activities of daily life.

3. Seeking a position as an Aged Care Worker with Core Senior Care using 4+ years’ hands-on experience in providing a wide array of care services to assist the residents with activities of daily living.

4. To obtain employment as an Aged Care Worker at The Good Samaritan. Leveraging expertise in providing support in personal needs and health management of the elderly in order to facilitate their activities of daily living.

5. To work as an Aged Care Worker at the Rose Rehabilitation. Talented in general resident care along with a sound knowledge base of disease management prevalent in older adults.

6. Looking for an Aged Care Worker position with Sava Senior Care, utilizing 2+ years’ hands-on experience in looking after the basic and advanced needs of older adults.

7. Seeking a position as an Aged Care Worker at Senior Sanitarium using a rare combination of compassion and aged care training to take care of residents in the most careful way.

8. Desire to work as an Aged Care Worker for Helping Hands. Offering sympathy and understanding in managing the care needs of the residents and assisting them in leading an esteemed life.

9. To work for Houston Care Agency as an Aged Care Worker. Eager to assist residents in leading successful life by using my medical training and personal care skills.

10. To obtain employment as an Aged Care Worker at Rainbow People. Enthusiastic to help residents with their day-to-day activities in a dignified manner and provide them with emotional support.

• Aged Care Worker Resume Sample
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• Nation & World
• Nate Monroe

Another data breach: Change Healthcare is the latest to warn of stolen info. How to freeze your credit

This has been a scary year for your personal information, with 2024 data leaks at Cashapp , Zelle , HCA Healthcare and the National Public Data . And now many are being alerted to another breach from earlier this year.

Change Healthcare , a subsidiary of the behemoth global health company UnitedHealth, has been notifying those affected by a cyberattack that occurred back in February.

Change Healthcare is one of the largest health payment processing companies in the world, working on billing and insurance for thousands of health systems including hospitals, medical offices and pharmacies. It acts as a clearing house for 15 billion medical claims each year—accounting for nearly 40% of all claims, the Committee on Energy and Commerce  reports . 

What happened with Change Healthcare?'

In its official statement , CHS said officials became aware of the deployment of ransomware in its computer system on Feb. 21 and began taking steps to stop the hack. The following month, they confirmed that a "substantial quantity of data had been exfiltrated from its environment between February 17, 2024, and February 20, 2024."

During further analysis, they found that the impacted data could cover a substantial proportion of people in America.

What information was stolen in Change Healthcare hack?

While CHC officials said they cannot confirm exactly what data has been affected for each impacted individual, information involved for affected individuals may have included contact information, such as first and last name, address, date of birth, phone number, and email.

It could also include one or more of the following:

• Health insurance information (such as primary, secondary or other health plans/policies, insurance companies, member/group ID numbers, and Medicaid-Medicare-government payor ID numbers);
• Health information (such as medical record numbers, providers, diagnoses, medicines, test results, images, care and treatment);
• Billing, claims and payment information (such as claim numbers, account numbers, billing codes, payment cards, financial and banking information, payments made, and balance due); and/or
• Other personal information such as Social Security numbers, driver’s licenses or state ID numbers, or passport numbers.

Are the Change Healthcare data breach letters real?

Yes, the Change Healthcare data breach letters are real. In July, CHC began providing written notices to those customers on a rolling basis.

"Although the data review is in its late stages and additional customers may be identified as impacted, CHC has identified certain customers whose members’ or patients’ data was involved in the incident," the website shares.

How to know if your information has been stolen

CHC has provided a link to its substitute notice more generally so that other customers can provide information to their patients/members even if they have not been identified as impacted. You can access the link here .

What should I do if my information was stolen?

CHS recommended these steps individuals can take to protect themselves:

• Any individual who believes their information may have been impacted by this incident can enroll in two years of complimentary credit monitoring and identity protection services. CHC is paying for the cost of these services for two years.
• Individuals should be on the lookout and regularly monitor the explanation of benefits statements received from their health plan and statements from health care providers, as well as bank and credit card statements, credit reports, and tax returns, to check for any unfamiliar activity.
• If individuals notice any health care services they did not receive listed on an explanation of benefits statement, they should contact their health plan or doctor.
• If individuals notice any suspicious activity on bank or credit card statements or on tax returns, they should immediately contact their financial institution and/or credit card company or relevant agency.
• If an individual believes they are the victim of a crime, they can contact local law enforcement authorities and file a police report.

Officials also have a dedicated call center available both to access those services and to access emotional support services. You can reach that call center at 1-866-262-5342.

How to freeze your credit

When you place a security freeze, creditors cannot access your credit report. According to the United States government website , it will keep them from approving any new credit account in your name, whether it is fraudulent or legitimate. 

It's free to have your credit report frozen. But you must contact all three major credit reporting agencies:

You can submit your request online, by phone, or by mail. Agencies must freeze your credit report within one day when you submit it online or by phone, according to the General Services Administration. Freeze requests sent by mail must be enacted within three business days. Agencies must lift the freeze within an hour if you request it be unfrozen online or by phone, and within three business days by mail