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The 5 Best Business Cell Phone Plans of 2023

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *AutoPay Discount included: -$5/mo. per line. Plus taxes & fees.

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Business.org’s 5 best business cell phone plans

At&t: best full-featured plans.

Looking for a broad choice of bells and whistles? As a telecom behemoth, AT&T has plenty of cell phone features and packages to offer a business—around 20 plan variations, small to large. All plans include free US roaming, unlimited talk, and text messages, as well as unlimited texting outside of the country. Basic features like call forwarding, voicemail, caller ID, call waiting, and conference calling also come standard with all AT&T business cell phone plans, along with bring-your-own-phone support.

AT&T's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change.

Business Unlimited plan prices start at $35 a month per line, and there is a new perk where unlimited data is included in the unlimited talk and text plan. This means there is no need to worry about overages or data caps. 

 AT&T business plans can also accommodate up to 10 lines per account, and they come fully loaded with perks—like Stream Saver. This feature optimizes streaming video on your phone to 480p so you can watch webinars on-the-go without dealing with a blurry picture.

Each plan also includes a decent array of iOS and Android smartphone options and even a few good ol’ flip phones. A 15% military veteran discount can be applied to the Business Unlimited plans, as well as AT&T-owned DIRECTV services (because, again, telecom behemoth).

Users are eligible for a discount if they elect for autopay and paperless billing but this discount is only applied until after two pay periods. We don't know why the discount cannot be applied earlier in the billing process but we do find it frustrating. 

T-Mobile: Best flexible plans

Not sure exactly what you’ll need in a mobile plan besides future adaptability? T-Mobile, the third-largest wireless service in the US, offers four Magenta® for Business plans, all packed with unique features that set T-Mobile apart from the rest. The German-owned company has also earned a reputation for stellar customer service and was the first to eliminate annual contracts (an idea that stuck—none of the plans reviewed on this page require contracts). In April 2018, the company announced its intention to merge with Sprint under the T-Mobile banner.

T-Mobile's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *While using AutoPay.

All of T-Mobile’s Business cell phone plans offer the same basic features:

Unlimited talk and text

Unlimited 5G and 4G LTE data on our network

• Unlimited mobile hotspot
• Scam Shield

Unlimited calling and texting to Mexico & Canada

Unlimited video streaming

In addition, all T-Mobile Business plans include DIGITS, which allows you to access up to five phone numbers on a single device. That means you could answer calls to your work number and your personal number on one device—no more packing two phones in your bag every day. DIGITS also lets you share your phone number across multiple devices, so you can answer on your phone, smartwatch, tablet, or computer.

T-Mobile users with a Business plan can also add the PlusUp add-on and get extra features, like Voicemail to Text, HD streaming, 20 GB of 4G LTE mobile hotspot data, unlimited in-flight Wi-Fi, caller ID, and double the data speed when roaming internationally.

Keep in mind, though, that T-Mobile’s Business plans are available only on plans with two to 13 lines. If you need more than 13 lines, you’ll need to sign up for the 13+ Plan ($285 per month for 13 lines, plus $25 per month for each additional line).

T-Mobile plans also allow bring-your-own-device convenience, or you can buy phones up front with a single payment (there are nearly 40 iOS and Android phones to choose from).

Now that T-Mobile and Sprint have been merged for almost six months, some significant changes have taken effect. T-Mobile’s website is now the only place businesses can sign up for Sprint or T-Mobile business phone accounts.

Sprint still has an active business website for previous users but all new plans will be sold by T-Mobile on its website.

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Verizon: Best growing business plans

Serving over 150 million customers, Verizon isn’t just big, it’s BIG. Such a mobile mammoth might not seem like the obvious choice for a small business, but for what it lacks in a personalized customer service reputation, Verizon more than makes up for by offering every cell phone feature there is, as well as dominant US, and near-dominant global, coverage. Like McDonald’s and Marvel movies, Verizon is everywhere.

Verizon's business cell phone plans

Data as of 12/7/22. Offers and availability may vary by location and are subject to change. *With 4+ lines

While business owners can get business cell phone plans with limited data, we recommend choosing an unlimited plan if you have multiple employees (or do a lot of work via cell phone).

Verizon’s Business Unlimited cell phone plans are scalable from four employees up to and over 40. And with plans starting at just $40 per line, Verizon Business Unlimited plans are an attractive option whether you’re running a tiny company with no expansion plans, a medium-sized business with an eye toward growth, or a large enterprise with heavy cell phone requirements.

Verizon Beyond Unlimited plans also include unlimited mobile hotspot use, though your speeds are limited depending on your plan. Plus, you get unlimited calling and texting to Mexico and Canada—not to mention unlimited calling, texting, and data while in those countries. And naturally, you also get unlimited talk and text as part of your Beyond Unlimited package.

Verizon doesn’t skimp on device choices either. There are nearly 100 iOS and Android phones and tablets available—including the Verizon Jetpack, a mobile hotspot device that can connect 10 devices to its 4G LTE network and an additional five to 3G.

If your company requires truly “unlimited” cell phone service and scalability to grow and is in the position to pay for functionality with frills, Verizon Business Unlimited is the way to go. Bare-bones operations, however, might want to look elsewhere.

Each of our recommendations has its strengths and weaknesses. Sometimes the most difficult part about finding a phone system is determining exactly what you need and don't need. The best place to start is separating your needs between installing a new system, replacing a system or expanding system.

If you are having trouble sorting out exactly what your phone needs are, use this tool to help you understand what the best options are for your unique needs. 

MintMobile: Most affordable plans

We are sure you’ve seen the commercials with Ryan Reynolds talking about this new phone carrier business with a fox logo called Mint Mobile. In fact, a lot of Mint customers were drawn to Mint because of Ryan Reynolds Hollywood looks, but that’s not the only thing Mint has to offer. 

Mint is inexpensive and transparent, compared to other cell phone carriers with hidden fees and seemingly random regulations.

MintMobile's business cell phone plans

Data as of 12/7 /22 . Offers and availability may vary by location and are subject to change.

T hese are the prices for new customers and will last up to three months. After the third month, you are eligible to sign up for a 6- or 12-month contract on one of the tiered plans, all less than $35/mo/user, which is astronomically less than other providers. 

MintMobile is no fuss, and you really do feel like you must be tricking the rest of the world with its pricing. The only issue is that MintMobile is fairly new, launched in 2015, coverage is not completely everywhere. There are still a couple of coverage gaps in the West, namely Utah, Nebraska, Idaho and Nevada. If you are east of the Rocky Mountains, you are good to go!

Teltik: Best perks plans

If you’re a strapped startup, New Jersey’s Teltik can get you up and running on the cheap. Teltik is a reseller service operating on T-Mobile’s 4G LTE network, meaning it can offer the reliability and reach of a giant provider at smaller-company prices. Teltik also has the advantage of being completely US-based, with 24/7 local customer service that’s not outsourced overseas.

Teltik's business cell phone plans

3 more (non-business) cell phone plans reviewed by business.org.

Teltik appears to have a dozen plans, but they’re mostly just variations of the essential plan that offers all the expected basics. Not coincidentally, the features mirror those of T-Mobile, as they’re on the same network.

The most basic plan starts at $20 a month and includes unlimited calling and texting, mobile hotspot service, and unlimited data—with a 2 GB cap on 4G LTE speeds (meaning your speed gets throttled to 128 Kbps if you use more than 2 GB of data in a month). From there, you can upgrade your plan to include more 4G LTE data and more mobile hotspot data. Upgraded plans cost anywhere from $30 to $40 per month, and they all include one cloud-phone VoIP line—perfect for small businesses looking to save on all their telecommunications needs.

One distinctly entertaining feature (pun intended) of Teltik’s business plans? You get unlimited media streaming from over 40 music services (including Spotify, Pandora, and Apple Music) and more than 100 video services (including YouTube, Netflix, and any other channel you can think of). That means you can stream as much TV as you want without it eating into your data. It’s almost as if Teltik doesn’t want you to get any work done.

Another thing you need to know: Teltik doesn’t sell phones. Instead, the company operates on a strict bring-your-own-device basis. Any unlocked phone will work with its network, as will any T-Mobile device, of course. However, you will have to spend $10 plus shipping and handling to buy a new SIM card for each of your devices (unless they’ve already got brand-new, unused T-Mobile SIM cards).

The takeaway

Assess your company’s current cell phone usage, and projected future needs, before diving into any plan. What looks like a great deal could turn out to be more than you actually need—or you may have initially underestimated your business’s cell phone requirements. Also, if your company has both cell phone and regular office phone needs, check into bundling. The larger telecom providers offer both types of phone coverage, and bundling services is an easy way to save money in the long run.

Don’t want to carry around separate phones for work and personal calls? With the right VoIP service, you don’t have to. Check out our favorite business VoIP providers to see which ones offer on-the-go business phone capabilities.

Business cell phone plan FAQs

If you have several employees working outside of the office on a regular basis, desk-bound phones obviously aren’t going to work for them. Some may be only calling and texting while others will be checking email, using GPS navigation, and accessing the internet for work, but a cell phone is a must for employees in the field.

If you’re a one-person operation accountable to only yourself, you could get by with a personal cell plan. Keeping track of multiple employees’ hours, data, and providers, however, would be an extra headache you don’t need. For streamlining and collaboration purposes, a business cell phone plan would be the easier route.

Most of the plans we’ve reviewed here offer unlimited data—domestically, at least—so hitting the data ceiling won’t likely be an issue. But if you want to forecast how much data your business uses every month, providers make data plan estimators available on their websites. Or you could use a third-party calculator app.

BYOD stands for bring your own device . Another common term is BYOP for bring your own phone . These can mean that employees are using their personal phones, tablets, or laptops on their own carrier plans for work or that they’ve put those devices on the company’s plan. The upside? Less expensive than buying devices. The downside? Extra security concerns.

In the annoying absence of Wi-Fi, you can use a cell phone signal to connect a wireless device to the internet by switching on the mobile hotspot option and simply treating it like a Wi-Fi router. For multiple device connections, a dedicated hotspot (such as Verizon’s Jetpack) can provide a faster, and more stable, connection.

Business owners weigh in

Methodology

To find the best business cell phone options, we considered pricing plans, customer support, and data limits. We also looked at the variety of contracts and whether these plans were flexible with discounts. 

At Business.org, our research is meant to offer general product and service recommendations. We don't guarantee that our suggestions will work best for each individual or business, so consider your unique needs when choosing products and services.

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The best business phone plans: Reliable 5G for work

When I started writing for ZDNet 15 years ago , mobile phones were being used by 74% of the US population, but only 14% of those people were using these basic phones to access the internet. The latest data shows that 97% of Americans own a mobile phone, with 85% of those being smartphones that access the internet multiple times a day.

Smartphones and wireless cellular services are now essential for businesses to compete in today's market and broad coverage is an expectation. After T-Mobile's recent acquisition of Sprint, the US market is dominated by Verizon, T-Mobile, and AT&T. Each of these carriers offers various plan options for businesses of all sizes.

5G continues to roll out across the US, but reliable LTE service is still essential to getting work done. The pricing for business service is competitive, and as someone who has been in the industry for decades, it is amazing to see the reasonable pricing for such fast service that reaches across the nation.

Verizon phone plans for businesses

Verizon Wireless has the most subscribers in the US and is popular with businesses. Three Business Unlimited plans make it easy to find the perfect option for your business. All three  Business Unlimited plans  from Verizon include unlimited talk, text, and data. Support for 5G, mobile hotspot, and tablet use differentiate the three plans. Pricing is also for five or more lines, targeted for business and not for family usage.

Business Unlimited Start

$30 per line per month.

While there are no limits on minutes, texts, or data, in times of congestion data may be slower with this Start plan. Nationwide 5G, low-band spectrum 5G, is supported with the Start plan and a compatible smartphone.

Tablet, smartwatch, and hotspot options are available for additional costs on the Business Unlimited Start plan. The price also includes $5 per month savings for paper-free billing and auto pay.

Pros  

• Nationwide 5G coverage
• Able to add additional devices (watches, tablets) to the account
• No support for mmWave, high-band, 5G
• Data speeds slowed down during times of congestion

Business Unlimited Plus

$40 per line per month.

For $10 more per line per month, Verizon adds 100GB of premium network access, 5G UWB (mmWave) support, and unlimited mobile hotspot service. In addition, Verizon's Business Mobile Secure is included at no additional cost. This enhanced security bundle includes lookout mobile endpoint secure, mobile device management, Wi-Fi protection, and tech support.

• Nationwide 5G coverage, including mmWave spectrum
• Enhanced security bundle included
• Unlimited mobile hotspot service
• 100GB limit during high usage time periods

Business Unlimited Pro

$50 per line per month.

The highest level Verizon Business Unlimited plan provides twice the amount of premium network access, 120GB, along with 50% off on Business Unlimited Pro tablet plans.

This plan may be perfect for businesses using connected tablets out in the field and smartphones that are using data throughout the day away from Wi-Fi service.

• Nationwide 5G coverage with mmWave support
• 50% cost savings on tablet plans
• $50 price per line higher than other tiers

T-Mobile phone plans for businesses

After the purchase of Sprint, T-Mobile is now the second largest (in terms of subscriber count) carrier in the US. While T-Mobile has long been known for its consumer-friendly cellular plans, it also has one of the most extensive  libraries of business offerings  for small companies, large companies, and government agencies. Its new  Business Unlimited plans  are presented below, but other options require  direct discussions  between businesses and T-Mobile.

Business Unlimited Select

$25 to $60 per line per month.

Business Unlimited Select plans are designed for small business customers who need 1 to 12 lines of service. A one line plan is the most expensive, at $60 per month. Two lines are priced at $45 per line per month, four lines are $30 per line per month, and six or more lines are just $25 per line per month.

These plans include 5G network support, 5GB of high-speed mobile hotspot data, as well as unlimited calling/texting/data in Mexico and Canada.

• Very affordable small business plan
• Unlimited service in Mexico and Canada
• Unlimited streaming is limited to SD content
• Included data in Canada and Mexico is 128kbps speed

Business Unlimited Advanced

$30 to $70 per line per month.

If the employees of your small business travel by airplane and need Microsoft apps, then you should consider the T-Mobile Business Unlimited Advanced plan. This service plan includes 40GB of high-speed hotspot data, Microsoft 365, one hour of Gogo in-flight Wi-Fi, and 5GB of high-speed data in Canada and Mexico.

• Affordable per line price point
• Microsoft 365 productivity service included
• One hour of in-flight Wi-Fi service
• 40GB of high-speed hotspot
• 100GB of premium data

Business Unlimited Ultimate

$40 to $85 per line per month.

For small businesses that want it all at reasonable per line prices, the new Business Unlimited Ultimate plan is for you. In addition to the unlimited talk, text, and data (with 5G included) small businesses also get unlimited premium data, 100GB of mobile hotspot, and Microsoft 365.

Streaming content is provided with unlimited 4K UHD quality, WiFi on your flight is unlimited, and data in 210 countries is twice as fast (256kbps) as the other T-Mobile small business plans.

• Unlimited premium data
• Unlimited WiFi on your flight
• Microsoft 365 services included
• 5GB of high speed data in Canada and Mexico

AT&T phone plans for businesses

After T-Mobile added Sprint subscribers to its total subscriber base, AT&T dropped to third in total subscriber count. However, AT&T is also well established as an enterprise service provider with  four enterprise options  available to customers. AT&T also serves as the backbone for the  FirstNet network  optimized for first responders.

Unlimited Your Way for Business

Starting at $30 per month.

The Unlimited Your Way for Business plans allow up to 10 devices per plan group and are designed for small to medium-sized businesses. The more lines you add, up to 10 lines, the less expensive the starting price is for AT&T Business Unlimited Starter, Business Unlimited Performance, and Business Unlimited Elite. For 10 lines, the starting price is $30, $35, and $40 per line per month, respectively. For just a single line, these prices are $65, $75, and $85 per line per month, respectively.

Hotspot data allotments, priority data transmission, and higher definition streaming are features that improve as you move from the Starter tier to the Elite tier of service. Select the number of lines on the Unlimited Your Way website to view pricing for your company.

• Price per line decreases with additional lines
• Multiple tiers of service are offered
• Limited to 10 lines of service
• Priority data transmission restrictions
• Hotspot data limits

AT&T Mobility Select - Pooled

Starting at $35 per month.

Unlimited calls and text messages in the US, unlimited calls to Mexico and Canada, and unlimited texting from the US to more than 120 countries are included in the  AT&T Mobility Select - Pooled  plan service. Data is served up to each employee from a single shared pool for each business account.

Plans start at $35 per month, but potential customers need to contact AT&T to discuss specific details and plan pricing.

• Affordable plan pricing
• Unlimited calls to Mexico and Canada
• Shared pool requires management to allocate

AT&T Mobile Share Plus for Business

Starting at $50 per month.

The AT&T Mobile Share Plus for Business plan supports from one to 25 smartphone lines with various monthly data caps, ranging from 3GB to 120GB per phone. Pricing per phone starts at $50 per month for 3GB and goes up to $615 for one phone with 120GB of data.

Shareable data, rollover data, unlimited talk and text, mobile hotspot service, and international talk, text, and data are provided with these plans.

• Support for up to 25 lines of service
• Rollover data support
• Mobile hotspot service included
• Data caps allocated by service option

AT&T Business 4GB

Unlimited talk, text, and 4GB of data per line are provided with the AT&T Business 4GB  plan. Hotspot data and standard mobile security services are also provided with the plan. Pricing for smartphones starts at $50 per month, but further pricing requires consultation with an AT&T representative.

AT&T Business 4GB is available for tablets for $20 per month and for wearables for $10 per month. AT&T advertises this plan as best for small businesses.

• Unlimited talk and text
• Controlled pricing per each phone
• Service options for tablets and wearables
• 4GB data limit per each line

MVNO options for businesses

While the three major carriers offer focused business plans, there are also a few MVNOs that offer attractive per line plans that may work well for small businesses. MVNOs (mobile virtual network operators) are companies that use establish wireless carrier infrastructure to provide no or minimal contract options for customers. The MVNOs do not openly advertise which wireless carrier infrastructure they are using, but as soon as you insert a SIM into your phone, you can see which carrier is connected to which MVNO. MVNOs are optimized for consumers looking for phone service with no contracts and prepaid options, but these same elements may help small businesses control costs and adjust to market demands.

US Mobile for business

$9 per line and $2 per gb per month.

Most MVNOs offer attractive per line prices with each account limited to five or six lines. US Mobile is one MVNO that actually provides shared data plans for companies of any size. Enter the number of lines you need and the amount of shared data to view your total monthly payment. 

A couple of examples include 50 lines with 100GB of data for $674 per month or 30 lines with 50GB of data for $385 per month. We had the opportunity to test out the two available US Mobile SIM cards and found the service to be fast and reliable.

• Specific service offering for businesses
• Scalable to your business size and line needs
• Competitive $9 per line base fee
• Verizon and T-Mobile serve as network providers
• Data price per GB may be higher than unlimited plans

Mint Mobile

$30 per month per line.

Mint Mobile is one of the most popular MVNOs thanks in large part to advertising by one of its owners, Ryan Reynolds. While there are no specific business plans, three/six/twelve month plans for individual phones are available starting as low as $30 per month for unlimited talk, text, and data.

T-Mobile provides the network for Mint Mobile's service so you will need GSM handsets for the service.

• Unlimited talk, text, and data plan options
• Flexibility for less expensive data limit plans
• No specific business service plans
• Limited to T-Mobile coverage area
• Three available contract period options

Cricket Wireless

Starting at $25 per line per month.

Cricket Wireless is an established MVNO, service provided by AT&T, that has retail stores around the country so you can get support and establish service in person if you desire. One to five lines can be setup for each account with measured data or unlimited data. Mobile hotspot data can also be added to each line.

4G LTE and 5G data is provided, along with international support, cloud storage, and more.

• Established, trusted MVNO
• Physical retail stores around the country
• Unlimited and measured data plan options
• No long term contract required
• Service coverage area limited to AT&T network
• Five line limit per account

What steps should a new business take to establish wireless service?

While this buying guide provides current pricing and service options from the three primary US wireless carriers and MVNOs, specific pricing for your business requires a conversation with the carrier to fully define your company needs, available service discounts, and contract lengths.

One of the first things to figure out is where you will need service geographically in the US as all three carriers have slightly different coverage maps. Your geographic operating area may remove one, or more, carriers from your viable candidate list. 

The next step is to determine how many lines of service you will need and then the data needs of those lines. Calling and text messages are unlimited in all cases, but data speed and amount of data will drive your costs.

Most carriers also offer additional incentives and services, such as hotspot, in-flight coverage, Microsoft 365, and more. Make sure to account for the value of these incentives in your decision-making process.

What are the disadvantages of a MVNO?

Most MVNOs are focused on the consumer market so business plan offerings for more than six lines of service are rare. Pricing can be very competitive and with no contracts these MVNOs may be attractive to businesses just getting started that do not want to lock in long-term contracts.

Account management may require more time from businesses given the consumer focus of MVNOs. MVNOs are also subject to the infrastructure provided by the big three US carriers, but there are several established MVNOs with solid reputation and a record of high-quality service and support.

What is the best business phone plan?

We analyzed reliability, coverage, and price to compile a list of the best phone plans for your business which includes: Verizon, AT&T, and T-Mobile.

Does the choice of my smartphone model limit wireless service?

In the past, the US wireless market was split into GSM and CDMA service technologies with two carriers supporting each of these technologies. Modern smartphones support LTE and 5G service without CDMA technology your choice of smartphone is not as limited.

The most popular smartphones in the US, Apple iPhones and Samsung Galaxy phones, support all wireless technologies in the US wireless market so there are no limits on using these phones with any US carrier. If you purchase these phones directly from Samsung and Apple, then you can choose to purchase unlocked models.

Some phones are sold in a locked state so they can only be used on one specific carrier. This may be changing soon and there are processes to unlock your phone from your carrier if you decide to switch carriers. There used to be incentives for purchasing locked phones, but in today's world purchasing unlocked phones gives you the most flexibility for choosing your service provider.

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The best at&t phone deals right now, the best verizon deals: get a samsung galaxy s24+ for $1,000 off, one of the best cheap cell phone plans is somehow even cheaper now.

Office Technology | Buyer's Guide

6 Best Business Cell Phone Plans of 2024

Published January 18, 2024

Published Jan 18, 2024

REVIEWED BY: Corey McCraw

WRITTEN BY: Sam Dadofalza

This article is part of a larger series on VoIP .

• 1 Best Business Cell Phone Plans Compared
• 2 Verizon: Best for Mobile Hotspot and Premium Data
• 3 RingCentral: Best for Streamlined Call Distribution
• 4 AT&T: Best for Mobile Security
• 5 Nextiva: Best for Toll-free Calling
• 6 T-Mobile: Best for Global Communications
• 7 Google Voice: Best for Budget-conscious Freelancers
• 8 How We Evaluated the Best Business Cell Phone Plans
• 9 Frequently Asked Questions (FAQs)
• 10 Bottom Line

The best business cell phone plans offer unlimited calls, texts, and mobile data, support remote work via mobile hotspot access, and enable communications with overseas contacts. They provide robust mobile security through proprietary apps for spam call detection and safe browsing. The plans have valuable add-on features such as subscriptions to streaming services and business tools. In this article, we outlined our top picks for business cell phone plans:

• Verizon : Best for mobile hotspot and premium data
• RingCentral : Best for streamlined call distribution
• AT&T : Best for mobile security
• Nextiva : Best for toll-free calling
• T-Mobile : Best for global communications
• Google Voice : Best for budget-conscious freelancers

Best Business Cell Phone Plans Compared

Verizon: best for mobile hotspot & premium data.

What We Liked

• Unlimited calling and texting in the U.S., Canada, and Mexico
• TravelPass offers 24 hours of unlimited talk and text in overseas locations and 2GB of high-speed international data
• Huge discounts on tablets when subscribed to the Unlimited Pro plan

Where It Falls Behind

• Expensive subscription plans, with the entry-level package starting at $70 per line, per month
• Caller ID and personal block list feature are not available in the base-level plan
• Mobile security requires a separate activation fee of $5 per device

Verizon Monthly Pricing*

• Business Unlimited Start 5G: $70 per line for unlimited talk, text, and data, unlimited 5G and 4G LTE data, 5GB of 5G and 4G LTE mobile hotspot data, call filter, and 480p video streaming
• Business Unlimited Plus 5G: $80 per line for 100GB of premium smartphone data and mobile hotspot data, enhanced security features, up to 4K video streaming, and TravelPass for two days (24 hours of unlimited talk and text, 2GB of high-speed international data, and then unlimited data at 3G speeds thereafter)
• Business Unlimited Pro 5G: $85 per line for unlimited premium smartphone data, 200GB of premium mobile hotspot data, TravelPass for four days, and 50% off on tablet plan

*Pay only $35, $45, or $50 per line for the tiered subscription plans when you get five or more lines. Secure $5 savings per month when you sign up for Auto Pay and paper-free billing.

Verizon is our top provider in this list of the best business cell phone plans, offering a generous allotment for mobile hotspot and premium data. This allows on-the-go professionals to have fast access to the internet wherever they are. The provider features 200GB of premium mobile hotspot data in its most expensive plan. While its direct competitor, AT&T, has the same maximum cellular data, Verizon’s mobile throttling speed is more tolerable.

AT&T slows down the speeds to a maximum of 128Kbps when you reach the data usage threshold. Verizon, on the other hand, reduces the speed to 600Kbps for 4G LTE and 5G and 3Mbps for 5G Ultra Wideband. Meanwhile, its premium data has no cap and won’t slow down based on the data used. On top of the excellent data offerings, Verizon has a range of business cell phones for small businesses, carrying top brands like Apple, Samsung, and Google.

The downside of using Verizon is that some of its call filtering features, like caller ID and personal block list, are not available in the entry-level plan. You must upgrade to the second-tier package, which costs $80 per line, monthly, to access those tools. Other business cell phone plans providers have these call filtering capabilities in their base-level subscription packages. You’ll save more with RingCentral , for instance, as it’s priced at $30 per user, per month.

Verizon Features

Block high-risk calls automatically using Verizon’s spam filter. (Source: Verizon )

• Call filter: Screen and block incoming spam calls and those from unwanted numbers. Upgrade to Call Filter Plus to access caller ID for robocall control and total spam protection.
• Business Mobile Secure: Get alerts when a device tries to connect to unsecured Wi-Fi. It protects your phone against phishing and other cybersecurity risks.
• Bring your own device (BYOD) : Verizon allows users to keep their smartphones and numbers when switching to the provider. Simply check your eligibility, bring your smartphone and number, and activate them with one of Verizon’s unlimited business plans.

RingCentral: Best for Streamlined Call Distribution

• Free local and toll-free numbers in all plans
• 99.999% uptime guarantee, which translates to less than six minutes of annual downtime
• Up to 200 video meeting participants
• Only offers up to 200 business texting credits per user
• Phone rentals are only available for those tied to a multi-year contract
• Unlimited storage for files is locked behind the most expensive plan

RingCentral Monthly Pricing*

• Core: $30 per user for unlimited domestic calling, local or toll-free numbers, 100 toll-free minutes, 25 short messaging service (SMS) credits, and multi-level auto-attendant
• Advanced: $35 per user for 1,000 toll-free minutes, 100 SMS credits, advanced call queues, automatic and on-demand call recording, and up to eight-digit phone extensions
• Ultra: $45 per user for 10,000 toll-free minutes, 200 SMS credits, and unlimited storage for files, messaging, and recordings
• Free trial: 14 days

*Save up to 33% by paying annually. Volume discounts for 50-plus users are available.

RingCentral ranks second on our list of the best small business cell phone plans, most suitable for teams wanting to improve call management. Its wide array of voice-over-internet-protocol (VoIP) features route phone calls to team members more efficiently. For one, the multi-level auto-attendant automatically directs calls to the right departments based on the caller’s key presses. Its call queue accommodates up to 25 waiting calls.

The VoIP phone system supports various call routing modes: round-robin, sequential, and simultaneous. Aside from organizing the flow of inbound calls, these distribution methods ensure you won’t miss important customer queries.

Before choosing RingCentral, note that it only provides a maximum of 200 SMS credits per user. If you frequently send texts for marketing or customer service, explore other best cell phone plans businesses use, like Verizon and AT&T , which offer unlimited texting.

RingCentral Features

Get an overview of all your voicemail messages on RingCentral. (Source: RingCentral )

• Visual voicemail: Access and manage your voicemail through RingCentral’s admin portal. Instead of listening to audio files and playing them repeatedly to get the details of the message, read the voicemails. Users have the option to preview, delete, and forward these messages.
• Team huddle: Let team members hold spontaneous virtual meetings that resemble face-to-face, informal huddles. Easily host audio and video conferences where participants come and go as they please.
• Video conferencing: Host virtual meetings for up to 200 participants. If you get the large meeting add-on, your sessions will be able to accommodate a maximum of 500 attendees.

AT&T: Best for Mobile Security

• Unlimited texting from the U.S. to 200+ countries
• All subscription plans feature mobile app security
• Waived activation fees for new customers who buy plans and devices online
• More expensive subscription plans compared to other providers listed here
• 5G+ is available in limited parts of select cities only
• Hotspot data speed slows to a maximum of 128Kbps when your allotted data is consumed

AT&T Monthly Pricing*

• Standard: $70 per line for unlimited talk, text, and data within and between the U.S., Canada, and Mexico, 5G/5G+ access, 5GB of mobile hotspot data, basic ActiveArmor security, and standard-definition video streaming
• Advanced: $80 per line for 100GB of mobile hotspot data, advanced ActiveArmor security, and high-definition 1080p video streaming
• Premium: $90 per line for 200GB mobile hotspot data, high-definition 4K video streaming, and unlimited talk, text, and data in Latin America

*Pay only $40, $45, or $50 for the tiered subscription plans when you get six or more lines. Secure a $10 discount when you sign up for AutoPay and paperless billing.

AT&T is the best cell phone plan for businesses prioritizing the privacy of confidential company information. Among the providers mentioned in this list, it offers the most comprehensive mobile security through the AT&T ActiveArmor app. This app offers spam risk call blocking, safe browsing, public Wi-Fi protection, and identity monitoring. The last one involves tracking the dark web for your personal information.

On top of these key features, you’ll be able to receive data breach alerts, run reverse number lookups, identify unknown caller details, and get information about your Android smartphone if it gets lost or stolen. While AT&T offers excellent mobile security among the best cell phone plans for small businesses listed, its data offering may be a deal-breaker. It slows down the hotspot data to a maximum of 128Kbps when the user hits their data cap.

In contrast, Verizon’s mobile throttling speed is 600Kbps, a more acceptable speed for professionals who need to stay connected. Consider this option if you need internet access when working remotely. The provider offers some valuable mobile security features as well, such as Wi-Fi protection and robocall blocking.

AT&T Features

Turn on data roaming when traveling internationally. (Source: AT&T )

• Video streaming: Watch shows on your smartphone in standard definition, high-definition, or ultra-high definition, depending on your plan. To control data usage, AT&T’s Video Management feature automatically renders streaming video in standard definition.
• International roaming: Call, text, and use mobile data in Latin America with no usage limits. This lets you communicate with colleagues and customers whenever needed, wherever you may be.
• Mobile hotspot: Plug your devices into your hotspot and secure your internet connection instantly. With AT&T’s broad coverage nationwide, you’ll connect and work remotely without the hassle.

Nextiva: Best for Toll-free Calling

• High-definition voice is featured in all subscription plans
• Number porting is free of charge
• Lets users bring their own device
• Only allows a 45-minute duration in video calls
• SMS isn't available in the entry-level plan
• Users must upgrade to the most expensive package to access call recording and voicemail transcription

Nextiva Monthly Pricing*

• Essential: $30.95 per user for free local and toll-free numbers, up to 1,500 toll-free minutes, auto-attendant, and call history
• Professional: $35.95 per user for up to 3,000 toll-free minutes, multi-level auto-attendant, voicemail-to-SMS, and a maximum of 1,000 messages sent and received per user
• Enterprise: $45.95 per user for up to 12,500 toll-free minutes, call recording, a maximum of 2,000 messages sent and received per user, and voicemail transcription

*Save up to 33% by paying annually. Volume discounts are available for more than four users.

Nextiva is included in this list of the best cell phone plans for small businesses, ideal for companies catering to a national client base because of its generous toll-free minute allowance. It offers a maximum of 12,500 toll-free minutes, allowing customers from different parts of the country to reach out to the business without any charge.

The provider’s call management features, specifically the multi-level auto-attendant, call queueing, call park, and five-digit phone extensions, make accommodating several customer queries easier. The threaded conversations, which put all customer interactions from different channels in one interface, help users be more organized in addressing concerns.

One disadvantage you need to know before subscribing to Nextiva is that its video calls only last for 45 minutes. Consider other best cell phone plans for businesses if you frequently go on long video calls for client and team discussions. RingCentral is a good option, as its video meetings have a duration of 24 hours.

Nextiva Features

Set your status on Nextiva to let colleagues know if you’re available for a call. (Source: Nextiva )

• Call recording: Capture phone calls and store the recordings to secure a reliable reference for business deals and agreements. These files may serve as training materials for new customer service representatives in the future.
• Call presence: Know who among colleagues is available for calls. The phone system’s presence displays user status: available, on a call, unavailable (do not disturb), or offline.
• Call pop: See who’s on the other end of the line before answering a call. Refer to the call pop feature to know the customers’ last interaction, account value, and experience score or customer sentiment.

T-Mobile: Best for Global Communications

• Offers valuable productivity tools, like Microsoft 365 license
• Add-ons, like extra high-speed hotspot and high-definition streaming, offer flexibility when users need additional data
• All plans have dedicated customer care services
• Wi-Fi for traveling isn't available in the entry-level plan
• Reverse number lookup tool is only available at the most expensive subscription package
• Netflix subscription is locked behind the Ultimate plan

T-Mobile Monthly Pricing*

• Select: $60 per line for 50GB of premium data, unlimited mobile hotspot with 5GB of data, unlimited international texting and up to 5GB of data in 11 countries, and unlimited calling, texting, and data in Mexico and Canada with up to 5GB of data
• Advanced: $70 per line for 100GB of premium data, unlimited mobile hotspot with 50GB of data, four full-flight Wi-Fi sessions a year, and secure Wi-Fi without additional charge
• Ultimate: $85 per line for unlimited premium data and unlimited mobile hotspot with 100GB of data

*Pay only $25, $30, or $40 per line for the tiered subscription plans when you get six lines.

T-Mobile is our top pick for international communications among the listed small business cell phone plans, given its attractive travel benefits. For one, you’ll have access to in-flight Wi-Fi with streaming on select airlines, namely Alaska, American, Delta, and United. To use the service, you must have your Wi-Fi calling settings enabled. The in-flight solutions cover video streaming, text and picture messaging, visual voicemail, and over-the-top messaging.

On top of that, you have unlimited international texting and data in more than 215 overseas locations. The high-speed data is capped at 5GB per month, and the unlimited data is up to 256Kbps. If you’re traveling to Mexico or Canada, maximize the unlimited talk, text, and data of up to 5GB.

One downside of choosing T-Mobile is that the business cell phone plan has a more expensive subscription when you want to secure unlimited premium data. You must upgrade to its highest-tier package, which costs $85 per line, monthly. Verizon is slightly more affordable at $80 per line.

T-Mobile Features

Block spam calls automatically using T-Mobile’s Scam Shield app. (Source: T-Mobile )

• Microsoft 365 access: Higher T-Mobile plans like the Advanced and Ultimate packages come with a single Microsoft Office license. Access popular productivity tools like Word, Excel, PowerPoint, and collaboration features, such as Microsoft Teams and OneDrive (1TB cloud storage).
• Scam Shield: This feature automatically identifies and prevents spam calls, which may put your security at risk or negatively affect productivity. It features a caller ID that displays callers’ information even on numbers not registered on your contact list. Additionally, it provides a proxy number to keep your real phone number private.
• T-Mobile Tuesdays: Get exclusive access to free offers and attractive deals from different brands on T-Mobile’s app. The perks include prizes and discounts on food, fuel, hotel stays, gadgets, and app subscriptions.

Google Voice: Best for Budget-conscious Freelancers

• Service level agreement (SLA) is offered in all subscription plans
• Offers seamless access to other Google apps, like Calendar and Meet
• Google AI blocks spam calls automatically
• Doesn’t have call recording in the entry-level plan
• Users must subscribe to the most expensive package to access advanced reporting
• Lacks advanced VoIP features other providers offer, like toll-free minutes and call monitoring

Google Voice Monthly Pricing

• Personal: Free for one user, local phone number, unlimited calls and text messages within the United States (U.S.), and voicemail
• Starter: $10 per user for up to 10 users, calls to the U.S., Canada, and most European countries, unlimited text messaging within the U.S., voicemail transcription, and integration with Calendar and Meet
• Standard: $20 per user for unlimited users, multi-level auto-attendant, ring groups, and eDiscovery for calls, voicemails, and text messages
• Premier: $30 per user for unlimited international locations, advanced reporting, and automatic call recording

Google Voice is our top-recommended small business phone plan for budget-conscious freelancers, as it’s the most affordable solution in this list. For only $10, you’ll have unlimited calls within the U.S., Canada, and select European countries and unlimited texts within the U.S. Solopreneurs who only need a second phone number and unlimited domestic calling will benefit from the Personal plan, which is free of charge.

The VoIP provider is likewise an excellent option for freelancers who are already working with other Google products. It seamlessly integrates with Calendar and Meet, so if you need to switch to a longer huddle with colleagues and clients, the video conferencing feature is easily accessible.

But unlike other small business VoIP services , Google Voice doesn’t have advanced VoIP tools like toll-free minutes and call monitoring. RingCentral is your best option if these features are essential to your business communications. It offers up to 10,000 toll-free minutes and call monitoring tools, like whisper, barge, and takeover.

Google Voice Features

Get spam call alerts from Google Voice. (Source: Google Voice )

• Multi-level auto-attendant: Send callers to different departments by letting them choose from a phone menu. Record your greetings using Google Voice’s text-to-speech tool or uploading a professionally recorded audio.
• Enhanced spam protection: The phone system automatically labels spam calls as such using advanced artificial intelligence. On top of this, it marks suspicious text messages on Android and iOS devices.
• Ring groups: Delegate a ring group to a specific Google Voice user. A ring group manager will be able to configure the ring group members, call routing rules, ring duration settings, and working hours.

Manage your VoIP costs better by exploring pay-as-you-go and prepaid VoIP options. Take into account your business and communication priorities as you consider the providers mentioned in our buyer’s guide.

How We Evaluated the Best Business Cell Phone Plans

To assess the providers objectively, we developed a scoring rubric that takes into account companies’ considerations when choosing business cell phone plans. These factors include subscription costs, essential features like unlimited calling, spam call blocking, and international calling, and customer service hours. The popularity of each vendor was likewise a part of our assessment.

Learn how we evaluated the top cell phone plans for business by clicking on the tabs below:

• General Features
• Advanced Features
• Ease of Use
• Customer Support
• Expert Score

20% of Overall Score

To determine if the vendors have an accessible pricing point, we considered the entry-level plan’s fees and the number of subscription packages offered. We assigned higher points to those providing annual and volume discounts and free plans.

25% of Overall Score

The general features we looked at were unlimited calling, call forwarding, and call routing. Similarly, we assessed how robust the third-party integrations are.

The niche features include tools improving security and international communications. We gave more points to those with spam blockers, in-flight texting, and international calling support. Those with video meeting features earned more points as well.

10% of Overall Score

Since not all users are tech-savvy, we considered how easy it is to set up accounts and maximize the features offered by the provider. We checked if the vendors’ proprietary apps’ interfaces are beginner-friendly.

The customer support channels we included in our evaluation were live chat, phone, and email. We considered the schedule of customer service, giving more points to those with 24/7 operations.

15% of Overall Score

The vendors’ standout features and ease of use were part of our expert score. We checked third-party review websites to evaluate their level of popularity among professionals. In addition, we evaluated the feature inclusions for every subscription plan to determine if they provide great value for money.

Frequently Asked Questions (FAQs)

Which is the best cell phone carrier for coverage.

According to the Federal Communications Commission’s national broadband map, AT&T and Verizon have the broadest 4G LTE coverage, covering 56.95% and 55.9% of the country, respectively. Meanwhile, T-Mobile covers 35.3%. AT&T and Verizon are excellent options if you prioritize coverage.

How fast is Verizon’s 4G LTE?

Verizon 4G LTE can accommodate download speeds between 5 and 12Mbps and upload speeds between 2 and 5Mbps.

How do I choose the best cell phone plan?

In a nutshell, these are the factors you must consider when comparing cell phone plans:

• Data and voice coverage: Check the carriers’ coverage maps to see if your business areas are included. Ask contacts as well which providers work well in different locations.
• Device options: If you plan to get a new device, see if your carrier offers your preferred brands and models. Meanwhile, if you plan to stick to your existing phone, ensure your phone plan provider supports BYOD.
• Plan inclusions: Compare the high-speed data limits for each provider’s unlimited data offerings. If you frequently travel for work, check if there’s mobile hotspot access included in the plan. Those traveling overseas should benefit from a package that features international coverage. If you choose VoIP platforms, check if the plan includes a toll-free minute allowance and robust call routing tools.
• Subscription rates: Determine how much you will spend on your mobile plan each month. When comparing quotes, consider the taxes and fees on top of the subscription rates. Note that some providers offer discounts for bulk lines and enrollment in AutoPay and paperless billing. VoIP vendors provide discounted prices for those who choose annual billing.

Bottom Line

Your cell phone plan of choice ultimately depends on your calling and texting habits, travel frequency, and monthly budget. The best providers offer affordable packages, unlimited calling, and essential features like call forwarding and call routing. They offer robust support for remote work and mobile security and make availing new devices easier.

In our evaluation, Verizon reigns supreme over the best business cell phone plans, especially for on-the-go employees who need reliable internet connection wherever they are. With its broad coverage nationwide, premium data offerings, and unlimited talk and text features, you’ll be able to stay connected to your customers and colleagues, regardless of your location.

Visit Verizon

About the Author

Sam Dadofalza

Sam is an office tech writer at Fit Small Business, covering various topics including virtual phone systems, contact center platforms, and unified communications tools. She produced content for the digital marketing campaigns of small businesses from different industries and countries, including the United States, United Kingdom, Singapore, and the Philippines.

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The Top Small Business Cell Phone Plans for 2023

Find out more about the best small business cell phone plans with customer rating, pricing information and frequently asked questions.

Updated on September 21st, 2023

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

4.5 out of 5 overall

• Widest U.S. coverage.
• 5G coverage
• Solid network coverage.
• No overages.
• Access to 20M WiFi hotspots.
• Unlimited talk and text.

Business cell phone plans are offered by phone carriers to help small businesses have affordable access to a reliable phone network. Businesses are often eligible for discounts when they add more numbers or opt for additional monthly features.

Best Small Business Phone Systems for 2023

Get information on the top business phone systems, including pricing, reviews, and answers to common questions.

Feb 6, 2023

Why We Chose Verizon, AT&T, and Xfinity Mobile:

Verizon is one of the largest network providers in the United States . With plans for as little as four employees, Verizon offers phone packages suitable for small and large teams. All of Verizon's phone bundles include great unlimited features, including unlimited calling, texting, and data while in Canada and Mexico.

Verizon is ideal for businesses that plan on supplying their employees with handsets . The network provider offers nearly 100 different iOS and Android phones and tablets for teams that are constantly on the go.

All of AT&T's plans offer great unlimited features , including unlimited data and calling in Canada and Mexico, as well as unlimited international texting, domestic calling, and free domestic roaming. AT&T's Business Unlimited Plan comes in three variations: Starter, Performance, and Elite. With all three plans, users also have access to 5G network.

Xfinity Mobile offers a large variety of plans for businesses to choose from , with prices ranging between $30.00 and $240.00 per line. Thanks to its multi-line pricing system, businesses pay less as more lines are added to their plan. Xfinity Mobile also offers 4G LTE and 5G network access, making it great for employees who are always on the move.

Things to Consider When Evaluating Small Business Cell Phone Plans:

• Carefully consider the contract as most plans require business owners to sign up for extended contract periods of one to two years.
• Check coverage and compare it to where your employees live and travel. Some cell companies offer better coverage in rural areas, others offer much less expensive international plans.
• Keeping up with the latest in phone technology could be important to your business, so see how often the contract entitles you to new phones.

Best Business Cell Phone Plans:

How to choose a business cell phone plan:, 1. look at your business's communication needs..

Every business's communication needs will vary. For example, construction companies will require a smartphone with excellent data access for teams that are on the move and working on different sites, while call center teams will only require wireless services and ordinary phones.

International Phone Plans

See our list of top international phone plans, which includes ranking and frequently asked questions.

Sep 19, 2023

Carrier Strengths:

2. choose a plan designed for businesses..

Look for plans with multiple lines and unlimited talk, text, or data options. In addition, your plan should be tailored to fit your specific business. If you won't require talk options, look into business text and email plans.

3. Make good network coverage a priority.

Your plan should have excellent coverage in your area, especially if your business requires strong talk capabilities. Consider sound quality, speed, and network coverage. More importantly, your network coverage should be reliable in urban and remote areas.

Best Network Coverage:

T-Mobile provides the widest network coverage, making it the best fit for businesses that operate in urban areas. Since acquiring Sprint's network in 2020, T-Mobile's network coverage has grown exponentially, narrowly surpassing Verizon's coverage in the U.S.

4. Look for strong security features.

Instead of paying for a separate network security service, look into network providers that include VPNs and encryption with their cell phone plans. Your business's private information is a top priority and with so many open networks, you'll want to ensure your and customer's information is secure.

Best Security Features:

5. purchase hardware..

You can either ask employees to use their own smartphones or you can supply them with hardware. This option should only be considered if your business has off-site teams. Look into the hardware and handsets on offer and compare the plans that offer data and hardware bundles.

Common Cell Phone Plan Offers:

• Reduced costs as the number of lines and devices increase.
• Multiple lines and devices free of charge.
• International coverage.
• Data-only plans.
• Unlimited options for talk, data, and/or text.

More Related Articles:

• Best call tracking software .
• Small business VoIP providers .
• Top business phone systems .
• Best Business Internet Providers .

Who has the best small business cell phone plans?

• Xfinity Mobile .
• RingCentral .
• Cricket Wireless .
• Metro PCS .

What is the average cost of small business cell phone plans?

The cheapest business cell phone plans are usually in the $15.00 to $30.00 per month range, while a complete business cell phone package could cost $60.00 or more per line per month.

What carrier has the best small business smartphone plans?

In terms of cost, Republic Wireless has some of the best cheap business phone plans for smartphones. However, Verizon has the best data coverage and features, meaning you can use your smartphone to access emails and business documents almost anywhere.

Who are the best business phone providers?

What is the best business cell phone plan for companies with less than 10 employees.

It really depends on what features your employees need on their phones, but most businesses with 10 employees or less can find an affordable plan that suits them.

How do I know what the best cell phone plan for my small business is?

The best way to find the best small business mobile phone plans is to do a small business cell phone plan comparison. Compare current offers from several providers to find out who can give you the best deal.

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The best small business cell phone plans

Just as one shoe size can’t fit all, there’s no single cell phone plan that will suit every small company. But there are numerous high-quality plans that are worth considering as they strive to meet the needs of different types of businesses. To settle on the best cell phone plan for your business, you first want to figure out what kind of plan best fits your company.

How to choose a plan

Big four basics.

Business owners generally buy and pay for employee cell phones or plans or both when workers spend at least some part of their time off-site. With employees, you may want to track hours and data. In that case, to streamline operation and collaboration, a specialized business cell phone plan might be optimal. Today, more American businesses are accommodating work-at-home schedules that avoid meetings and travel, but note that quarantines and shelter-in-place orders will not last forever, so it’s a good idea to take the entire spectrum of your business activities into account.

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There are numerous factors to reflect on when choosing a cell phone plan for your small company. Here are some major issues you’ll want to consider.

Business design: Is your proposed plan built for businesses and scaled for business customers? If you’re a solopreneur or an extremely small company with just a handful of employees, you may be able to get away with a personal friends-and-family-type plan, as opposed to a bona fide business plan. But once you have more than a couple of employees, start to think bigger about scalabilities such as multiple lines, unlimited options on talk, text, and data, data-only plans for companies that don’t need talk or text, and discounts for more lines or devices.

Network coverage: Consider sound quality, data speeds, coverage, and overall dependability. Make sure the plan you choose has good coverage in the area where your employees are located or are traveling. If your employees travel internationally, choose from plans that have good rates for the target countries. Also, don’t forget about airline coverage and in-flight texting services.

Security:  Some cell phone business plans offer virtual private networks, encryption, and other features to protect your company’s data. That could be quite valuable, as it relieves you of having to research, choose, and pay for additional services.

Hardware: If you need to supply employees with handsets, consider the kinds of phones offered with the plans you’re considering, or whether employees prefer to use their own smartphones.

Hot spot: Some business environments just don’t have usable Wi-Fi, but you can use a cell phone signal to connect a wireless device to the internet with a mobile hotspot. For multiple device connections, look for a dedicated hotspot with a fast, stable, secure connection, as well as other services like call forwarding, voicemail, call hold, analytics, and call queuing.

Data: Business plans should be generous with data, but unlimited is best — unless you really do not need data to conduct business.

Customer service: Count on problems arising, and when they do, you or your employees will want someone reliable to call before customers and clients get restless.

Price: Price is always a factor, and sometimes the cheapest plans offer just the service and features you’re looking for. But for something as critical as your business communications, do not buy on price alone.

Just in case you’re also looking for the best all-around mobile cellular deals, have a look at our survey of the  best cell phone plans of 2020 and our report on the best prepaid cell phone plans . Meantime, below are some of the business-oriented plans available now.

AT&T offers several variations of its Mobility Rate Plans — Mobile Share Plus, Mobile Select Priority Pooled, and Business Unlimited Elite, plus several in between — tailored to your budget for $50, $55, and $85 per line per month. Designed for small- to medium-sized businesses, the Elite plan offers unlimited data, talk, and text for up to 10 devices. The Pooled plan gives employees a data allowance alongside pooled data within a single account. The Plus plan lets you share data across up to 10 or up to 25 business devices. All plans feature unlimited domestic talk and text and unlimited talk from the U.S. to Mexico and Canada, plus unlimited texts from the U.S. to over 120 countries, along with high definition video streaming. The Elite and Pooled plans also feature 5G . Data speeds may slow down with congestion past certain data points.

Verizon markets the Plan for Business, Business Unlimited, the New Verizon Plan, and the Flexible Business Plan specifically for small companies. The Plan for Business starts at $175 per month for up to 25 lines, with data plans ranging from 25GB to 200GB for various prices and topping out at $1,000 per month. All plans include carryover data, safety mode, calling to and from Mexico and Canada, use of your device in Mexico and Canada, and data boost costing $15 per 1GB. With all business plans, you can turn your device into an internet hotspot and send unlimited messages to more than 200 countries worldwide. Additional smartphones cost $15 per month.

Simple Choice for Business by T-Mobile costs $50 per line per month up to $110 per month for up to five lines. You can add $10 per line per month for 6 to 12 lines and up to 2GB of 4G LTE Data. You can call and text from any Wi-Fi connection, as your unused LTE data (up to 20GB) rolls forward for 12 months. The plan features unlimited calling and texting to and from Mexico and Canada, plus you get up to 5GB of data at 4G LTE speeds. If you’re looking for a more streamlined option, T-Mobile Essentials only costs $30 per month per line for four lines. It offers unlimited 3G mobile hotspot data, unlimited talk, text, 2G data in Mexico and Canada, and unlimited texting and flat-rate calling at 20 cents per minute in over 210 countries. An additional 10GB of high-speed 4G LTE mobile hotspot data will cost you $10 a month. For a more robust plan, the Magenta for Business plan is available for two, four, eight, and 12 lines for $60, $40, and $30 per month per line, respectively. It features 5G service, 3GB of 4G LTE hotspot data, plus unlimited 3G data, in-flight texting and data, unlimited data and texting in over 210 countries, and unlimited talk, text, and data in Canada and Mexico. The included Digits program eliminates the need for separate work and personal phones, allowing you to access up to five numbers on one device and use one number across several devices.

RingCentral

RingCentral is a VoIP system that functions extremely well in an office setting. It supports unlimited calling and conferencing toll-free numbers and a customizable caller ID. Functionality is its primary priority; It supports useful features, like texting, online meetings, and faxing. When you use RingCentral, incoming calls go through the same call-routing system as your office phones. It helps make your office number into a portable communication system. You can call, text, and fax from your business number on any mobile device. The service could be used by two users to 1000 and offers four levels: Essentials, Standard, Premium, and Ultimate for $20, $25, $35, and $50, each with a free trial.

Cricket Wireless

Cricket Wireless is a highly-rated and widely-used prepaid wireless service that prides itself on its affordability. It typically costs users from $30 to $60 per month. With Cricket Wireless, users can build their own custom phone plans. If you prefer a more basic plan with talk and text and no data, that’s manageable. You can build off that basic plan by adding data (2GB, 5GB, or unlimited), unlimited talk and text, picture messages, a mobile hotspot, and SD quality video streaming. If you often travel or need international coverage, that’s also manageable. You can add coverage for Canada and Mexico and unlimited text to 37 countries, HD Voice, and Wi-Fi calling from a compatible phone. Data-only plans of 20GB and 40GB are available for $35 and $50 per month, respectively, with Mexico and Canada coverage in the mix.

Republic Wireless

Consider Republic Wireless for your business if you don’t exactly need a phone network, but you do use a significant amount of Wi-Fi. This plan functions more like a virtual network than other cellular providers. The vendor relies on T-Mobile and Sprint networks when Wi-Fi is unavailable. The base plan is incredibly affordable, starting at $15 a month or $150 a year for unlimited talk and text. At this level, Republic Wireless charges $5 per gigabyte of data, up to 15GB. Fortunately, Republic won’t let a person’s bill skyrocket if they start to use too much data; Instead, the company disables data before you stretch past your limit. Using their data plan, users can also opt to make their smartphone a hotspot. One feature we enjoy about Republic is their Extend Home service. This feature allows people to connect their cell phones with their home phone to access contacts, receive calls, or make calls from one direct number using either of their phones.

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When smartphones were in their infancy, battery packs were easy to replace. Most products let users open a flap on the back of the device to easily remove the battery, giving them a quick way to ditch a dead battery and install a new one. Fast forward to 2024, and that's a rarity. Replacing batteries is much more difficult today than it was a decade ago, and that's especially true for all iPhone models.

Whether you're working with the new iPhone 15 or an old iPhone 12, you can't just run out to the store and snag a new battery for your smartphone. Instead, you'll need to contact Apple directly or go through elaborate workarounds to install the battery yourself.

Having a second phone number can be handy for a variety of reasons. Perhaps you want to separate your business and personal calls, or you want a junk second number that you can use to sign up for services so you can avoid giving out your personal number to so many places. That's particularly importance with the frequency of annoying spam calls and messages that can pile up when your phone number is made public. You might also want a second number to use in situations where you want to be able to contact people occasionally but you don't necessarily want them to be able to reach your personal device directly, like when internet dating or using an app like AirBnB. Whatever the reason, there are many situations where having a number that you can give out which you can make use of but isn't directly tied to your personal life like your main phone number is can be important for safety and security.

While you could get a second SIM card (or even an eSIM), an easier option for casual use is to use an app that lets you set up a second phone line. Whether you're after an Android app or an iPhone app, you'll find plenty of options to get a second phone line, including some which are free to use. We've hunted down some of the best options for apps that will give you a second phone number for whatever reason you need it, and we're sharing them with you below. Vyke

The Samsung Galaxy S24 is Samsung’s newest flagship smartphone. It’s a great phone to shop if you’re looking for the newest tech and software you can get in a smartphone, but it’s also a great phone to shop if you’re looking for some of the best phone deals currently taking place. You might not expect to find substantial savings on such a new phone, but there’s a lot of ways out there to save big on a new Samsung Galaxy S24. Today's best Galaxy S24 deals When it comes to landing the best Samsung Galaxy S24 deals, purchasing from your favorite carrier may be your best option. Massive discounts are available if you’re willing to sign a new contract or add a new line. Most carriers are currently offering major discounts with an eligible trade-in device as well, but you can also save on an unlocked version of the Galaxy S24 by purchasing directly from Samsung.

-- Get up to $550 instant trade-in credit with exclusive colors available and discounts on other Samsung devices. -- Get up to $800 in credit over 36 months with an eligible trade-in device and a qualifying unlimited plan. -- Get up to $800 in savings applied over 36 months when you trade-in an eligible device and add a new line. -- Get up to $1,000 monthly bill credits when you trade in an eligible phone. -- Get up to $800 trade-in credit when you pay over 24 months. -- Get up to $500 trade-in credit when you trade in an eligible device.

• Cell Phone Plans

Best business cell phone plans in 2024

CEO & Founder

Rob has 15+ years experience running price comparison & review websites that empower consumers to find the cheapest cell phone services, cell phone deals, home phone, and internet providers available. He has been published in Forbes, US News, Entrepreneur, Huffington Post, Inc.

Rob's Expertise

5G wireless networks, cell phone plans, cell phone deals, MVNOs, internet services, tablets, comparison shopping, money saving, reviewing telecom products & services

Amanda Webber

About Amanda

Amanda has 20+ years of experience as an educator. Her teaching career, paired with her love for research and technology, has led her to MoneySavingPro. Her personal experience with eSIMs and MVNOs after switching her entire family away from big wireless in the last few years has taught her the ins and outs of the industry. And saved her hundreds per month.

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Writing, editing, proofreading, researching, blogging, collaborating, communicating, CMS, eSIMs, MVNOs, 5G home internet & comparison

The key to finding the best value business phone plan is all about leveraging the competitive rates offered by low-cost carriers. You'll get the same coverage for a fraction of the cost without hidden fees and price hikes. Here are the most affordable providers to consider.

We helped over 2 million users compare phone plans in 2023

We've reviewed 30 carriers & compared over 120 phone plans

Over 15 years of experience helping people save money on their phone bills

Our editorial process

Top plans list

• Mint Mobile unlimited data plan : Best business unlimited data plan
• Tello 2GB plan : Best prepaid business phone plan
• Ultra Mobile 3GB plan : Best business BYOP plan
• US Mobile unlimited data plan : Best business multi line plan
• Twigby 2GB plan : Cheap business phone plan
• Mint Mobile 15GB plan : Cheap T-Mobile business plan
• Red Pocket 20GB plan : Cheap AT&T business plan
• US Mobile 12GB plan : Cheap Verizon business plan
• Tello 10GB plan : Cheap business eSIM plan

Table of contents

My list of recommended business phone plans in April

What network coverage do you prefer, how much data do you need, is hotspot data included, what's the monthly price, how many lines do you need, can i bring my own phone or buy a new device, are there any deals or promotions, what perks or add ons can i expect, is international calling included, are there parental controls, find the best business phone service in your area, compare the cheapest business cell phone plans, who has the best small business cell phone plans, what types of business phone plans are available, can i keep my current business number if i switch, can a cell phone be used as a business phone, how we choose the best carriers and plans.

MoneySavingPro independently researches the products & services to bring you our recommendations. We may earn money when you click our links - disclosure policy .

Best overall business phone plan

Mint mobile unlimited data plan.

• T-Mobile coverage Info Mint Mobile operates on the T-Mobile 5G & 4G LTE networks. This allows you to receive the same wireless coverage but at a fraction of the cost.
• Unlimited talk and text
• Instant eSIM activation

*$45 for 3 Months

Pros & cons

Mint Mobile phone plans are powered by the T-Mobile network, providing the same great service at a lower cost. They offer various data allowances, including an unlimited plan with 40GB of high-speed data and unlimited talk and text.

With Mint Mobile, their transparent messaging shows how you can save more money the longer you commit. Check out our review about best cell phone plans .

• T-Mobile 5G & 4G LTE wireless coverage
• Free calls to Mexico and Canada
• Free mobile hotspot with all plans
• eSIM compatible
• No international roaming
• Limited customer service
• 3-month minimum sign-up

Plan details

• Mint Mobile offers mobile hotspot access with all of their plans. So you can use your phone to tether to tablets or other mobile devices, and the unlimited plan includes a 10 GB hotspot data limit.
• A minimum 3-month upfront commitment is required to subscribe. The longer commitment period means cheaper prices. Choose a 3, 6, or 12-month pricing structure available after initial commitment.
• If you're unsatisfied, Mint Mobile offers a 7-day money-back guarantee.
• You can bring your own device, so there's no need to buy an expensive iPhone. However, if you prefer a new smartphone, there are many options available, including iPhones, Samsung, and other Android models like Google Pixel, with a 0% finance over 1-2 years.
• With the Mint Mobile app, you can easily monitor your usage and manage multiple lines and plans.
• One downside is that international roaming is an additional cost, and although you get free calls to Canada and Mexico, other international countries are extra.

Best prepaid business phone plan

Tello 2gb plan.

• T-Mobile coverage Info Tello operates on the T-Mobile 5G & 4G LTE networks. This allows you to receive the same wireless coverage but at a fraction of the cost.

Tello phone plans keep things simple with their wireless service. None of those hidden fees or long-term contracts that'll leave you feeling trapped.

With free international calls to 60+ countries on all plans, including Canada and Mexico, and a range of data allowances suitable for light to heavy users. Check out our review about best prepaid phone plans .

• Free international calling to 60+ countries
• Free mobile hotspot included
• Excellent score on Trustpilot
• No multi-line discounts
• Not only are their plans affordable for all budgets, but you can build your own plan. Depending on your usage, you get to choose how much data, minutes, and texts you need, so you're not paying for stuff you don't use.
• It's always worth checking your data usage as a set data plan could save money and help restrict excessive phone usage.
• Mobile hotspot is available with a limit of 5 GB of data.
• Tello doesn't offer any discounts if you purchase multiple lines, so if you're looking to get a plan for another family member, each line is billed as a single line at full price. However, you can still save money due to the low cost of their individual plans.
• Being online-based means that activation of an eSIM plan can take just a few clicks, or you can have a SIM card mailed to you.

Best business BYOP plan

Ultra mobile 3gb plan.

• T-Mobile coverage Info Ultra Mobile operates on the T-Mobile 5G & 4G LTE networks. This allows you to receive the same wireless coverage but at a fraction of the cost.

*$48 for 3 Mths

Ultra Mobile phone plans offer low-cost access to the T-Mobile network. Offering a range of data allowances from 2GB up to 40GB of high-speed data on their unlimited plan, there's something to suit light and heavy data users.

There are no contracts, and if you've got loved ones abroad, they offer free international calls to 80 countries. Check out our review about best bring your own phone plans .

• Free international calls to 80 countries
• Mobile hotspot access included
• Extra cost for International roaming
• Ultra Mobile offers a variety of options for affordable cell phone plans with good coverage on the T-Mobile network.
• You'll get free international calls to 90+ countries, and cheap family plans with multi-line discounts are available.
• Mobile hotspot access is available with a limit of 10GB on unlimited plans.
• While the plan doesn't include international data roaming, you have the option to purchase the UpRoam add-on, which allows you to access roaming services at a discounted rate by adding credit.

Best business multi line plan

Us mobile unlimited data plan.

• Verizon & T-Mobile coverage Info US Mobile operates on the Verizon & T-Mobile 5G & 4G LTE networks. This allows you to receive the same wireless coverage but at a fraction of the cost.

*30 Day FREE Trial

US Mobile phone plans offer affordable deals on the Verizon and T-Mobile networks, with good customer service and customizable options. You can build the best phone plans to suit specific needs, with unlimited talk and text and even international roaming options.

Plus, they don't lock you into any long-term contracts, giving you the freedom to switch whenever you like.

• T-Mobile and Verizon 5G & 4G LTE network coverage
• Multi-line discounts for family plans
• Free trial available
• TV, music, & gaming subscription perks on unlimited plans
• International calling is an extra cost
• International roaming is an extra cost
• Mobile hotspot allowance only available on unlimited plans
• US Mobile stands out with its exceptional customer service, offering 24/7 support by phone or online chat.
• Try before you buy on a 50-day trial period.
• Mobile hotspot data allowance is dependent on the unlimited plan you choose. You'll get either 5 GB, 10 GB, or 50 GB.
• With their family plans, you can save hundreds of dollars on your cell phone bill by adding multiple lines. The more lines you add, the more discount you receive.
• For extra perks, US Mobile offers streaming services like Disney Plus bundle with Hulu and ESPN, HBO Max, Apple TV, Spotify Family, PlayStation Plus, and more, with an unlimited prepaid plan and at least three additional lines.
• Available to new and existing US Mobile customers with an unlimited plan and at least three additional lines. You'll need to pay for the subscription yourself and verify it every three months for a maximum of 12 months. The extra cost will be credited to your account via Autopay.
• They may not be the best option for frequent travelers seeking reliable international coverage. Their add-on packages for roaming can be expensive, and their international calling features may not be as competitive as other carriers.

Best business unlimited data plan

With Mint Mobile, their transparent messaging shows how you can save more money the longer you commit. Check out our review about the cheapest unlimited data plans .

Cheap business phone plan

Twigby 2gb plan.

• Verizon coverage Info Twigby operates on the Verizon 5G & 4G LTE networks. This allows you to receive the same wireless coverage but at a fraction of the cost.

*$5/mo for 1st 3 Mths

Twigby phone plans give you the option to customize your plan and only pay for what you need. They have a range of affordable no-contract plans that are powered by the Verizon network, so you don't have to sacrifice quality for flexibility.

Plus, if you have loved ones abroad, Twigby offers free international calling to 80 countries. Check out our review about the cheapest cell phone plans .

• Verizon 5G & 4G LTE wireless coverage
• Free international calls to 80+ countries
• Wide range of plan choices
• Free mobile hotspot access
• No International roaming
• Not eSIM-compatible
• Offering a selection of customizable wireless plans with a range of data options, with Twigby, you can create plans, whatever your needs and budget.
• Twigby provides free international calling to 80 different countries, ideal for those with family or friends living abroad.
• Being 100% online based, you can purchase your plan from home, and your SIM card will be sent in the mail.
• Mobile hotspot allowance is available and comes out of your monthly data usage, which for unlimited plans is a maximum of 20GB.
• Twigby doesn't offer multi-line discounts, so if you're looking for more than one line, they may not be the low-cost carrier for you.
• There are no international roaming services, which may not be ideal for frequent travelers as it could result in a significantly higher monthly bill.

Cheap T-Mobile business plan

Mint mobile 15gb plan.

With Mint Mobile, their transparent messaging shows how you can save more money the longer you commit. Check out our review about best business cell phone plans on T-Mobile .

Cheap AT&T business plan

Red pocket 20gb plan.

• AT&T & Verizon coverage Info Red Pocket operates on the AT&T & Verizon 5G & 4G LTE networks. This allows you to receive the same wireless coverage but at a fraction of the cost.

Red Pocket Mobile phone plans are powered by the Verizon and AT&T wireless networks. And if you're looking for multi-line discounts, they're one of the best MVNOs for family plans, with a $20 discount for each additional line added.

You also get free international calls to 80 countries, so you can stay connected with loved ones abroad. Check out our review about best business cell phone plans on AT&T .

• Verizon, and AT&T 5G & 4G LTE network coverage
• Roaming available in Mexico and Canada
• Mobile hotspot access on all plans
• Limited international roaming
• With Red Pocket Mobile, not only are their plans straightforward with no hidden fees, but they also offer features like unlimited talk and text.
• Get up to 30GB high-speed data allowance with the unlimited plan.
• Mobile hotspot access is available up to 30GB on the unlimited plan, which comes out of your monthly data allowance.
• Being able to save on the whole family's bill is a benefit. You get a $20 discount for each additional line added. You'll need to pay a setup fee, but after that, choosing a family plan could save you hundreds of dollars a year.
• They offer a 7-day money-back guarantee with their eSIM plans.
• Red Pocket Mobile offers free international calling to 80+ countries, with free roaming in Mexico and Canada.

Cheap Verizon business plan

Us mobile 12gb plan.

Plus, they don't lock you into any long-term contracts, giving you the freedom to switch whenever you like. Check out our review about best business cell phone plans on Verizon .

Cheap business eSIM plan

Tello 10gb plan.

With free international calls to 60+ countries on all plans, including Canada and Mexico, and a range of data allowances suitable for light to heavy users. Check out our review about best eSIM plans .

How to choose the best business phone plan

Network access is a key consideration wherever you live, but especially in rural areas. Luckily, low-cost carriers operate on the same 5G & 4G LTE networks as major carriers. T-Mobile scores the highest for 5G coverage, according to an Opensignal 5G Experience Report (2023) . If there is a particular network you prefer, choose an MVNO that operates on that network. Use our coverage checker to find the best cell phone service in your area .

Do you really need an unlimited data plan? The big wireless companies want you to believe so, but in reality, the average monthly cellular data consumption is around 10GB . However, if you spend most of your time at home or work on Wi-Fi, it's likely your cellular data usage will be much lower. You can choose a data plan tailored to your needs with cheap cell phone providers , meaning you can pay less if you use less. But if you do choose an unlimited data plan , be aware that high-speed data is normally capped.

Most carriers allow hotspot data usage but limit the amount of data that can be used via tethering. The limit depends on the carrier and plan you choose. Some carriers also offer data only plans so you can access the internet on mobile devices like iPads, tablets, and mobile hotspots when Wi-Fi's not available.

While big wireless unlimited plans cost around $75-90 per month, the best MVNOs offer budget-friendly plans, ranging from $5-35 per month without sacrificing wireless coverage and data speeds. Watch out for hidden fees & taxes; some carriers include these in the price, and others, such as Verizon and AT&T, don't.

With big wireless, you only get the advertised price if you buy four lines. With MVNOs, the price you see is the price you pay, even for one line. Many low-cost carriers now offer further discounts for multi-line plans.

While the big three love keeping their customers locked into a constant phone upgrade cycle, MVNOs encourage you to bring your own phone . This means you take back control and only change your phone when it suits you. If you do want to purchase a new phone, many MVNOs offer an affordable and easy way with 0% financing over 1-2 years.

Big wireless promotions can seem good at a glance. But once you read the small print, it often leads to buying things you don't need and committing to 3-year phone contracts. Many MVNOs offer short-term introductory promotional pricing for new customers, and their pricing is much more transparent.

Most big wireless plans include "free" TV subscriptions. Initially, these seem like a great deal. However, these usually turn into a paid subscription that is automatically added to your bill a few months down the line. A few low-cost carriers, such as US Mobile, do offer plan options with free subscription services, but we generally recommend keeping these subscriptions separate so you don't end up paying for things you don't need.

Most MVNOs offer free international calls to many countries. If this is important to you, make sure to choose a carrier that includes this.

Some Mobile Virtual Network Operators (MVNOs) provide parental controls that allow parents to monitor their children's cell phone usage and data consumption. By using these features, you have the ability to establish limits on data usage, limit access to specific apps or websites, and even keep track of your child's whereabouts. These capabilities are accessible either through subscription plans or can be adjusted in the settings of your mobile device.

Check out our cell phone plan comparison to ensure you find the best deal.

Business cell phone plans FAQs

There's a great selection of business cell phone providers that offer good value for money, like Nextiva, Ring Central, Cricket Wireless, and Boost Mobile. The best will vary depending on what features you need, your budget, and the cell phone coverage.

There's a wide range of business cell phone plans available, which cater to different devices such as phones, tablets, hotspots, and even prepaid options. Selecting the appropriate plan for your business would depend on your business's cell phone requirements.

Yes, you can normally transfer your current number over. Just check with your new carrier on their porting process.

Yes, you can. These days most individuals use their cell phones for business purposes. With plenty of applications and functions, the right cell phone can handle all aspects of business communication, including calls, emails, scheduling, accessing programs and files, and even video conferences whether you're an entrepreneur or part of a larger corporation.

To select the best carriers and plans, MoneySavingPro's team of experts evaluated over 30 different carriers.

Carriers were rated in five categories, with a star rating from 1-5, with 5 stars being the best. We then calculate the overall star rating using the five categories:

• Value for money: We compare carriers based on price, features, benefits, and promotions. It's not just about the lowest price but getting the most bang for your buck.
• Coverage: We look at network 5G and 4G LTE coverage across the US. We use coverage maps to determine service availability and data speeds in urban, suburban, and rural locations.
• Customer experience: We take into account items such as current user experience, website and app usability, ease of switching, and customer service in terms of availability, channels, and satisfaction ratings.
• Transparency: We assess whether carrier pricing is clear and straightforward. We examine the fine print to check for hidden fees, confusing terms or conditions, and misleading offers to ensure upfront, honest prices and advertising.
• Range of choice: We evaluate the diversity of plan options to determine if they fit the individual needs of all customers.

Read more about our carrier ratings methodology and our editorial process .

We regularly update our comparisons. Updating cell phone plans weekly and our content monthly to ensure we are showing the latest and most accurate information.

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• Business Phone Systems /

The 8 Best Business Cell Phone Plans

• 2. RingCentral
• 7. Net2Phone

How Did We Compare the Best Business Cell Phone Plans?

Our rigorous research reveals that 8×8 offers the best business cell phone plan, scoring an almost perfect 4.7/5 in our overall analysis. Equipped with the most comprehensive list of features , 8×8 offers the mobility you need out of a cell phone plan. RingCentral follows close behind with its formidable inbound communication features and scalability .

In this article, we’ll be exploring the top eight business VoIP plans that are accessible via cell phone. We’ll be focusing on domestic and international minutes, SMS capability, and all the features you’ll be looking for in a cell phone plan. Below you will find an  overview for each contender that is sure to help you decide which VoIP to choose for your team.

Alternatively, get expert recommendations specially made for your team with our free quote comparison tool . Just answer a few questions about your business requirements, and we’ll get you connected with the best VoIP providers that match your business’ needs. They will then contact you with tailored, obligation-free quotes.

1. 8×8: Best Overall Business Cell Phone Plan Provider

8x8 leads the pack with an outstanding overall score of 4.7/5 . Right off the bat, 8x8 offers unlimited domestic minutes from its cheapest (Express) plan, allowing you to connect to anyone within the country. On the next pricing tier (X2), you’ll have unlimited international calls to 14 countries added to your features. This will extend to 48 countries when you upgrade to the X4 plan, giving you smoother communication with your team and clients across the globe.

Scoring the highest in features (4.8/5) , 8x8’s plans include call forwarding and call flip to transfer current calls to another user or another gadget, increasing your mobility while you work. It also offers voicemail-to-text, call queue, and ring groups from its X2 plan and above. Plus, advanced features, like power dialer and predictive dialing are also available on X6 to X8 plans for an additional cost. It’s also worth noting that 8x8 ranks first in  our research for customer support (5/5), security (5/5), and scalability (4.9/5).  

The catch is, 8x8 has a user limit of 10 on its cheapest  plan (Express) . That’s far from Vonage, which offers no user limit across all its pricing tiers. Regardless, 8x8’s user limit will be taken down as you upgrade to the next plan.

Most comprehensive list of features

Up to 500 video conferencing participants per meeting

Extensive customer support channels

Widest range of pricing options

Mediocre customer score

Power dialer, predictive calling, and auto-dialer only available at an additional cost

2. RingCentral: Best for Small to Medium Businesses

RingCentral is our runner-up because it achieved the highest scores for external connections (4.2/5), customer support (5/5), and scalability (4.9/5). More specifically, RingCentral plans have near perfect scalability with over 250 software integrations gearing your smartphone  with the essential tools to help manage businesses.  Because of these reasons, our researchers deemed RingCentral the best for small to medium businesses in our research. 

It provides unlimited domestic minutes across all of its plans and it lets you port your existing number when you switch to RingCentral. Notably, it boasts a splendid list of inbound communication features, including a virtual receptionist , customizable greetings , and hold music .. It also has voicemail-to-text, allowing you to convert your voicemails into text messages. RingCentral also has an SMS functionality, and can integrate with Whatsapp, Facebook, Slack, and Hangouts Chat.  

The disadvantage is that many outbound communication features, like auto dialer and custom call lists, require RingCentral Engage on all plans . Apart from this, it has a 20 user limit on its cheapest, the Essential plan. Luckily, RingCentral becomes unlimited when you upgrade to the Standard plan. If you’re planning to expand your business, Vonage has no user limit across all plans and allows you to choose the features you only want to include on your plan.

Up to 97 CRM integrations and 57 analytics platforms

An array of advanced call features on Premium and Ultimate plans

Some features require RingCentral Engage

Bulk of integrations only available on Premium and Ultimate plans

▶ Read more: The Best Small Business Phone Systems

3. Vonage: Best for Scaling Businesses

Vonage offers a unique proposal, boasting over 50 communication features you can choose to include into your plan. This essentially means you’re building your own plan, only adding and paying for the functionalities you need on your cellphone. This sees it score a high 4.5/5 feature score .

Vonage offers unlimited users and unlimited domestic minutes on every plan. Not to mention, it allows you to port your business number so you can keep your professional and personal calls separated. Another plus is that it offers various call features, such as set caller ID, external video calling, team messaging, and spam prevention . 

That said, the advanced features, like voicemail-to-text and call queue, are only available at an additional cost. These functionalities help you manage incoming calls and are offered free by 8x8 and RingCentral. Another drawback is, Vonage’s call conferencing is limited to three participants. If you plan to use this feature for a large group meeting, you would have to pay an extra fee to increase its capacity to 30 users. Even SMS, a fundamental feature in cell phone plans like Ooma and Net2Phone, requires an additional cost for Vonage users.

Affordable plans

A variety of inbound communication features

Wide customer support channels

Most advanced features cost extra

No 24/7 live support

4. Ooma: Best for Low-Cost 24/7 Support

Ooma’s noteworthy key factor is its excellent customer service (4.4/5 ) alongside very affordable plans. For as low as $19.95 per user, per month, you’ll get 24/7 customer support , giving you fast, reliable assistance whenever you need it.

What’s more, you’ll get unlimited user and domestic minutes across all plans. Ooma is also packed with inbound communication features, such as customizable greetings, voicemail, voicemail-to-text, and virtual receptionist . Plus, it also allows number porting on every plan, so you can keep your business number separated from your personal one on your smartphone. 

However, unlike 8x8 and RingCentral, Ooma lacks management and collaboration features like team messaging and call transcripts to help you supervise and work with your team while you’re on your smartphone. Plus, it’s missing important security features for your cell phone, like user permission and multi-factor authentication .

24/7 live support

Affordable pricing tiers

Limited integration capabilities

Poor security features

Lack of outbound features

5. Nextiva: Best for Flexible Set Up

Scoring 4.3/5 in our research, Nextiva provides unlimited users, unlimited domestic calls, and number porting across all its plans. But what makes it stand out is its flexible set up. Nextiva offers you versatility to work efficiently whether you’re on mobile or in the office.  First, it has an impressive list of inbound communication features, including voicemail, spam prevention, and ring groups, so you won’t miss any important call. Likewise, you can have more mobility with features like call flip and call forwarding that transfer calls to another gadget or another user.  Lastly, it offers a good set of collaboration features like team messaging and task management to help you efficiently work with your team even while on the go. 

Do note that many essential features are missing in some plans, seeing Nextiva earn a mediocre 3.9/5 features score . You only gain access to SMS and call and video conferencing on its Professional and Enterprise plans. Likewise, you can only get voicemail-to-text and call recordings when you upgrade to the Enterprise plan. That’s quite a contrast from 8x8 and Dialpad, which offer these functionalities for free across all pricing tiers. Plus, it lacks advanced outbound communication features, like a power dialer and predictive dialing, which 8x8 offers to help you contact people easier.

Award-winning 24/7 customer support

Real-time system status alerts

Great customer feedback

Below average security features

Limited outbound communication features

▶ Read more: Softphone Apps for Business – Everything You Need To Know

6. GoTo: Best for Low-Price Longevity

Check out GoTo Connect if you want a long-term plan that has good value for your money. For $24 per user, per month, you’ll get unlimited users, unlimited domestic minutes, and number porting . The best part, GoTo offers free international calling to more than 50 countries . In addition to this, you’ll get an integral list of inbound communication features, such as voicemail, voicemail-to-text, and a virtual receptionist . Because of these call features, combined with high-security measures, our researchers also gave GoTo a high 4.4/5 scalability score .

With good value for money (4.3/5) and strong scalability (4.4/5 ), our researchers named GoTo the best for low-cost longevity. This means GoTo is adaptable enough to partner with you from starting your business to scaling globally. In other words, it can evolve as your business expands.

The drawback is that GoTo’s SMS/chat feature can only be used within your organization . It also lacks external live chat integrations, so you won’t be able to chat with customers. On the contrary, 8x8 and RingCentral allow you to send SMSes outside of your team and have chat integrations, like Slack.

Offers great value for money

Very easy to scale

Glowing reputation among users

Smaller variety of features

Few ready-made integrations

No 24/7 user support channels

7. Net2Phone: Best for Low-Cost International Calling

Net2Phone prides itself on being the only VoIP that offers free international calling to more than 40 countries across all of its plans. This means you can freely speak and collaborate with your team across countries without being bound by a time limit or fees.

On top of this, Net2Phone lets you set up virtual phone numbers in over 500 countries and 300 cities. So, if you plan to make waves in Europe, the Americas, or Asia, this VoIP will help you establish your presence without breaking the bank. This is why our researchers rated Ne2Phone the best VoIP for low-cost international calling. 

Net2Phone also offers a bountiful set of inbound features, including customizable greetings and hold music, voicemail, and virtual receptionist . As for outbound communications, you’ll get a set caller ID, call and video conferencing, and SMS/chat across all plans.

The disadvantage is that it’s missing call flip, so you can’t switch from your deskphone to your cell phone while on a call. Also, voicemail-to-text is only available on its highest plan (Office Power). Plus, it only has Slack for live messaging integrations, which is only available on its Office Power plan. If you want a more comprehensive features list, check out 8x8 and RingCentral.

Unlimited minutes to 40+ countries across all plans

99.9% uptime guarantee

Limited software integrations

Lacks call flip, barge, or whisper

Call queue is only available on the highest plan

8. Dialpad: Best for Conversational AI

Dial impressed us with its generous list of inbound and outbound communication features across all plans, scoring 4.4/5 features score . Take advantage of functionalities that boost your work mobility, like call forwarding and call flip that transfer your calls to another gadget or user. More importantly, you’ll find many essential and advanced features like SMS/Chat, power dialer, and spam prevention across all its plans. 

The most impressive thing about Dialpad is its focus on technology — incorporating high-quality conversational AI to decipher and analyze your calls. This is most useful for features like call transcript and voicemail-to-text that allows you to transcribe and record conversations, even while on your cell phone.

Unfortunately, Dialpad falls short on external connections, earning a low integrability score of 2.4/5 . As opposed to 8x8’s 10 live chat integrations, Dialpad only has Slack. Luckily, it has its own SMS/chat and team messaging, so you can still reach your team in an instant.

24/7 reliable customer service

An impressive list of communication features

Stellar customer reviews

Limited external connections

Low scalability

▶ Read more: The Best Cloud Phone Systems for US Businesses

Our team of software researchers compared the top business cell phone plans in the US, analyzing key categories, including the following:

• Price – the plan’s cost and value for your money
• Integrability – the software’s ability to integrate with other platforms, such as Salesforce, Slack, and GSuite
• Features – the tools that define inbound and outbound communications, conversations, management, and collaboration functionalities
• Customer Support – the customer support channels available, such as phoneline, chat, and email
• Customer Score – average consumer review scores across the most trusted review sites: G2, Capterra, Trustpilot, and TrustRadius
• Security – the security measures the vendor enforces to protect your data
• Scalability – an aggregated score that assesses a product’s ability to scale with business growth

As a result, we’ve narrowed it down to the top 8 business cell phone plans in the US, highlighting their benefits and drawbacks.

Once we collect the scores from these key factors, we then calculate the final score of each VoIP plan and rank them based on their overall performance.

While many VoIP systems offer great business cell phone plans, we recommend 8×8 because of its solid overall performance. RingCentral comes in a close second, tying with 8×8 in the final scores (4.7/5) . But the reason why our researchers say 8×8 is the best is because it ranks first across four categories: features, customer support, security, and scalability .

Boasting a robust list of functionalities, 8×8 will give you the high performance and mobility you’re looking for in a cell phone plan. Meanwhile, RingCentral is unrivaled in integrability and excelling in customer support and scalability . While 8×8 provides a generous list of external connections, it’s nowhere near RingCentral’s over 250 software integrations. This brings a lot of convenience, especially when you use a lot of apps on your smartphone.

If you are still undecided about which VoIP to choose for your business, try our free quote comparison tool . All you need to do is take our quick survey, and We will match you up with the best VoIP providers. They will be in touch with obligation-free quotes that are customized to your needs.

▶ Read next: The best office phones for business

• Separate your professional and personal calls
• Achieve work mobility and take calls from anywhere
• Transfer calls to your team when you’re busy
• Protect your privacy by keeping your personal number private

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The 7 Best Business Cell Phone Plans of 2024

When it comes to business phone services , cookie-cutter plans just don’t cut it because it’s impossible to have a one-size-fits-all plan.

But there are so many—possibly several dozen—high-quality plans vying for a slice of your communication budget that choosing the right one for your business might seem like a tall order.

To choose the right business cell phone plan for your business, you first need to determine what your needs are; then you’ll need to choose a plan that meets those needs. And that’s where this post comes in.

We’ve done the hard work for you by researching the highest-quality business phone plans and narrowed your choices down from several dozen possible options to the seven absolute best.

In this post, we’ll explore these seven options, suggest possible use cases, dissect pricing, and discuss the pros and cons of each plan.

Best Business Cell Phone Plans

1. ringcentral, best overall business phone plans on a unified communications platform..

RingCentral is a full-featured unified communications platform that offers VoIP and small business phone plans. The system functions extremely well in an office setting, boasting such features as unlimited calling and conferencing, customized caller IDs, text messaging, faxing, online meetings, and toll-free numbers .

RingCentral routes incoming calls through the same call-routing system used by your office phones. This turns your office phone into a portable communication system that can be used with any RingCentral-supported device.

In other words, you and your employees can send texts, faxes, as well as make and receive calls with your business number from your smartphone, tablet, or desktop computer. All you need is to install the top-rated RingCentral app.

This flexibility is good news for businesses with a BYOD (Bring Your Own Device) policy as it allows your employees to switch seamlessly from their mobile devices to their desktops when making or receiving calls.

RingCentral also allows you to rent business hardware—such as headsets or desk phones—for as little as $3.99/device/month. Whether you have 2 users or 1,000, RingCentral has a plan for you. And there are tons of features for customization and third-party integrations.

RingCentral’s plans start at $29.99/user/month ($19.99/user/month with annual billing) after the free trial on which you get 50 free minutes of domestic calls per user for five users and two desk phones.

The Essentials plan only supports up to 20 users. But the higher-tier plans allow unlimited users plus the ability to host video conferences with up to 200 participants. All plans come with voicemail-to-text, unlimited calling and texting, and an auto-attendant.

• Apps for smartphones, tablets, and desktop computers
• Cheaper than traditional carriers
• Supports video conferencing for up to 200 attendees
• Advanced functionality is only available on the premium plans
• Might be overkill for smaller teams

2. T-Mobile

Best business phone plans for flexibility..

T-Mobile became the second-largest carrier in the US by subscriber count after it acquired Sprint in 2020.

The acquisition also increased its coverage; T-Mobile now offers wider 5G coverage than other major carriers, although this is limited to major cities. Also, 4G coverage still lags behind AT&T and Verizon and rural areas have spotty 4G coverage at best.

T-Mobile may be widely known for its consumer-friendly plans, but it also boasts an extensive library of business offerings for companies and organizations of all types and sizes.

Its low-cost plans support local and international teams pretty well, and with in-flight WiFi, you and your employees can stay productive while traveling, too. You can access your voicemail, text, or finish business projects while traveling anywhere in the world.

Opting for the T-Mobile Magenta or Unlimited plan gets you a free subscription to Microsoft 365 , allowing your team to collaborate in real-time on documents, spreadsheets, and presentations. Plus, you get a company intranet, email program, and project collaboration tools.

T-Mobile also provides users with unlimited 2G data and texting in at least 210 countries, keeping your teams connected anywhere they may go.

Small businesses that need between 2 to 12 lines may opt for the Business Unlimited Select plan which is priced between $45/line/month (for 2 lines) and $25/line/month (for 6 or more lines). This plan gives you 5G support; unlimited calling, texting, and data in Canada and Mexico; and 5GB of high-speed mobile hotspot data.

For $30 – $60 per liner per month, you can get the Business Unlimited Advanced plan. This plan is ideal for businesses with employees that do a lot of air travel and need access to Microsoft tools and apps.

It includes 40GB of high-speed hotspot data, a free subscription to Microsoft 365, 5GB of high-speed data in Canada and Mexico, and one hour of Gogo in-flight WiFi.

Lastly, if you want it all at a reasonable price, then you might want to consider the Business Unlimited Ultimate plan which costs $40 – $70 per line per month. This plan gives you unlimited premium data, 100GB of mobile hotspot, and Microsoft 365 in addition to unlimited text, talk, and data (5G inclusive).

With this plan, you also get 4K UHD streaming, unlimited in-flight WiFi, and data in 210 countries that is twice as fast as the other T-Mobile business plans.

• In-flight data is free on select airlines
• Improved 5G coverage after the acquisition of Sprint
• Allows the use of multiple lines on a single device
• The limited plans are restrictive
• Free international texting is limited to 2G
• Coverage is spotty in rural areas

Best Unlimited Business Cell Phone Plans.

Of all major carriers, Verizon has the widest coverage , which means that most of your employees will be covered wherever they may be. It offers cell phone, landline, internet, and VoIP plans for businesses on devices purchased from Verizon or compatible devices purchased elsewhere.

With their three Business Unlimited Plans, finding the perfect plan for your business is easy. All plans feature unlimited talk, text, and data. Where the plans differ is in support for 5G, tablet use, and mobile hotspot. The plans also require at least five users since they’re for business and not personal or family use.

To use Verizon VoIP, you only have to download the mobile and desktop app on any compatible device.

Verizon’s plans for small businesses include the Verizon Plan for Business, the Flexible Business Plan, Business Unlimited, and the New Verizon Plan. All plans include safety mode, carryover data, calling to and from Canada and Mexico, use of your device in Canada and Mexico, and data at $15 per GB.

All plans also allow you to turn your device into an internet hotspot and send unlimited messages to recipients in over 200 countries.

And finally, the Verizon Plus and Pro plans come with a security bundle that offers premium protection for your employees, data, and devices. In addition to mobile endpoint security, they also feature WiFi protection, mobile device management, and tech support.

Verizon Business Unlimited plans start at $30 per line per month and they all offer unlimited talk, text, and 4G and 5G data. The Plus and Pro plans feature guaranteed speeds during peak hours for up to 120 GB per month, and an unlimited mobile hotspot with reduced speeds after 60 GB.

• Offers unlimited calling in Canada and Mexico
• Solid national coverage
• Flexible pricing plans
• Device selection can be overwhelming
• Might be excessive for small teams
• The costs of international calling quickly add up

Best Full-featured Business Cell Phone Plans.

Like every other major carrier, AT&T provides cell phones, landlines, and internet services to businesses. But AT&T also offers the largest variety of plans among the major carriers . This flexibility allows you to potentially lower your monthly costs by customizing your setup.

For example, on some plans, you may experience slower speeds during peak hours, while other plans offer guaranteed 5G speeds up to a certain amount of data. With pooled plans, you can share data among your employees, which is a great option for teams with varying needs.

After T-Mobile acquired Sprint, AT&T became the third-largest carrier by subscriber count. But it remains well-established as an enterprise provider, offering four enterprise plans to its customers. It is also the backbone of the FirstNet network, a network optimized for first responders.

There are several variations of AT&T’s Mobility Rate Plans—Mobile Share Plus, Mobile Select Priority Pooled, and Business Unlimited Elite, including several others in between. The plans are all tailored to your budget, being available at different price points.

The Elite plan offers unlimited talk, text, and data for up to 10 devices. The Pooled plan gives each employee a data allowance plus access to pooled data in a single account. The Plus plan lets you share data with 10 – 25 different business devices.

On all plans, you get unlimited talk and text within the country and unlimited talk from the US to Canada and Mexico, plus unlimited texting to over 120 countries and HD video streaming. On the Elite and Pooled plans, you get 5G, although data speeds may slow down during peak hours.

AT&T’s Business Unlimited Elite plan is priced at $65/line/month; the Mobile Select Pooled plan starts at $35/line/month; the Mobile Share Plus plan starts at $50/line/month; and the AT&T Business 4GB starts at $50/line/month.

• Impressive coverage
• Data plans rollover
• The wide variety of plans offers flexibility
• Hardware selection can be improved
• Some plans get quite expensive
• Slower speeds can occur at any time

5. Google Voice

Best free business phone plans for small teams and solopreneurs..

Google Voice is a virtual phone number service that lets you make and receive calls on your existing phone or desktop. Getting started is as simple as owning a Google account; with that, you get basic calling & texting, a new local business number, and voicemail.

On the paid plans, you get mobile apps, integration with Google Calendar, and voicemail transcription. You can also set up custom greetings, an optional special announcement that cannot be skipped, custom working hours, menu prompts, and rules for call routing. And you can transfer callers to an extension, a submenu, or voicemail.

Pricing starts at only $10/user but for small teams in need of a free solution, Google Voice is an excellent choice. The apps are supported on any mobile device, eliminating the need to buy any new hardware or pay monthly to call or text anyone anywhere in the US.

The free plan gives you a business phone number and lets you make unlimited calls and send unlimited text messages to any number in the US and Canada.

The paid plans range from $10/user/month to $30/user/month and at the very basic level give you unlimited domestic calls and SMS, mobile apps for Android and iOS devices, and voicemail transcripts.

Other advanced features on higher-tier plans include a multi-level auto attendant, compatibility with desk phones, ring groups, advanced reporting, and the ability to add employees in unlimited international locations.

• Serviceable free version
• Unlimited national calling and texting
• Free local business phone number in most US cities
• Requires an existing personal device
• Features are limited

6. Grasshopper

Best business cell phone plans for small teams needing call routing capabilities..

Grasshopper is a virtual phone system that provides small businesses with VoIP features like unlimited calling between the US and Canada and virtual receptionists.

Just by installing Grasshopper’s user-friendly mobile apps, you can turn any smartphone into a business phone. The apps are available for Android and iOS and allow you and your employees to read text messages, listen to voicemails, or answer calls.

Instead of charging per user, Grasshopper lets you add extensions to your business number . This means that you can route incoming calls to unlimited devices. It’s an effective way to connect several employees without burning a hole in your pocket.

Features like an automated attendant and simultaneous call handling mean that your callers never get a busy signal. Instead, they are greeted with a custom greeting set by you before being transferred to an extension, including an optional self-service extension.

Additionally, this business VoIP system provides you with a virtual phone number and call answering rules that make call forwarding to other devices easy. Small businesses can stay competitive without spending a fortune on expensive business phone systems or hardware since Grasshopper hosts all the data and hardware.

Setting up the system is as simple as installing an app on your mobile or desktop device ; when customers call your business phone number, the call is routed to your preferred device. You never have to give out a personal phone again.

Even better, all calls to your Grasshopper phone number will be marked as business calls, so you’ll always be able to tell a business call apart from a personal one. Grasshopper is a great RingCentral alternative for entrepreneurs and solopreneurs with tight budgets.

Grasshopper pricing starts at $29/month for one phone number and up to three extensions . The most expensive package—priced at $89/month—gives you unlimited extensions and allows you to add dozens of employees and devices.

• Affordably priced
• Provides automated voicemail transcripts
• Intuitive mobile apps
• Might be a bit expensive for solo workers
• Bigger teams might require more advanced functionality
• No support for video calling

Best Value Business Phone Plans.

An authorized reseller of T-Mobile’s business plans , Teltik’s plans include unlimited calls to and from Canada and unlimited domestic roaming. You also get unlimited music and video streaming from select providers that don't count against your data cap, mobile hotspot, visual voicemail, WiFi calling, and roll-over data on qualifying plans.

On your first order with Teltik, you get free access to a PBX cloud phone system , which will give you a new business phone number that works on mobile, desktop, and office phones.

The PBX also includes other features like a customized virtual receptionist to greet your callers and present them with options, call-routing capabilities, simple voicemail management, and many other features.

Since Teltik is an authorized T-Mobile reseller, great coverage is guaranteed. Plus, you also get an international calling plan and Smart Voicemail.

For as low as $20 a month, you can get one of Teltik’s plans with unlimited talk, text, and data. There are no hidden fees, contracts, data overages, or rate increases.

• Excellent coverage
• The Smart Voicemail feature is fantastic
• No number porting, even from T-Mobile

How to Choose a Business Cell Phone Plan

To choose the right business cell phone plan for your organization, you must consider how the cell phones will be used.

Cell phones may be awesome for mobility but there are some trade-offs. If you own a buying business or manage a sales team, then mobility should be paramount in your buying decision.

But if you run an office with largely stationary employees that spend a lot of time on the phone with clients (such as a law firm or an investment firm), then mobility isn’t a key factor. In fact, cell phones might present some issues with call quality that will cause you to miss out on the nuances of speech and interaction.

So, it is important to approach this decision as carefully as possible.

1. Research Your Company’s Calling Habits

The best way to approach this is to pull some copies of past phone bills to get accurate insight into your company’s calling patterns.

Are most of your calls local or international? Would data and texting be useful to your organization? Asking yourself questions like this will help clarify your thinking around the features you need and those that are merely nice to have.

2. Outfit Your Key Employees

It’s unlikely that all your employees will need corporate cell phones for their day-to-day work. So, it makes sense to identify those key employees that truly need a cell phone to function.

Senior management usually requires cell phones so that they can stay in touch in case of emergencies. And salespeople also need them for the sake of mobility.

3. Assess the Mobility Needs of Each Team Member

You also need to assess the mobility needs of each team member. People that spend a lot of time away from the office obviously need cell phones. But those who hardly ever leave the office to do their work might be better served by a desk phone.

Likewise, it doesn’t make sense for salespeople to have both a desk phone and a cell phone as they’ll get the most use out of a cell phone and not much use out of the desk phone.

Armed with the knowledge of the needs of your team, you’ll be able to choose a plan that accommodates everyone’s talk, text, and data needs, and you may even be able to get a discount on the phones themselves.

4. Find a Service Provider

Compare cell phone providers in your area, contrasting their plans, network coverage, range of services, contracts, prepaid plans, unlimited plans, and so on.

If you often have to communicate across the country, then a national carrier like AT&T or Verizon might be your best bet. But if your communication is mostly local, you can opt for a lower-priced local provider.

You’ll also want to check coverage maps and ensure that the provider covers areas in which you’ll need the service the most.

If the provider offers great coverage in your home region but sparse coverage in other cities where you’ll be spending a fair amount of time with clients, then you might get slammed with extra roaming charges for calls to those areas.

5. Pay Special Attention to Security

If you work with sensitive data, then security should be a major concern to you, especially with the preponderance of data breaches these days. A study of Fortune 1000 companies recently revealed that telecommunications companies are the most vulnerable industry to a data breach.

Ideally, you want a provider that allows you to remotely wipe all data from a lost or misplaced company device.

6. Understand That There Might Be Room for Negotiation

Finally, you should know that there might be some room for negotiation when it comes to small business phone plans. You might be able to get a better deal on your plan and equipment than the pricing table shows if you contact the vendors.

And remember: a cell phone plan is just a contract, not a lifelong commitment. So, towards the end of your contract, it makes sense to shop around again to see if you can find a better deal.

You might even be able to negotiate a better deal with your current provider if you can prove that you can get a better deal elsewhere. There’s no harm in trying.

Small Business Phone Plans FAQ

The EIN (Employer Identification Number), sometimes referred to as a Tax Identification Number (TIN), is widely accepted as an alternative to the SSN (Social Security Number) for many business-related transactions, and this includes the purchase of cell phones.

The cheapest plans will generally run you between $15 – 30/month, while a complete business cell phone package may cost as much as $60/line/month or even more. 

This is a largely subjective matter as different businesses have different needs. That being said, Verizon does offer some of the best phone packages for small businesses, even for teams with as few as four employees. You get unlimited calling, texting, and data in Canada and Mexico as well as in the US.  It’s also a great option if you plan on issuing company devices to your employees as it offers a broad selection of nearly 100 different Android and iOS phones and tablets for itinerant teams. 

Quick Best Business Cell Phone Comparison

Staying connected in and out of the office is vital. VoIP and cellular phone plans don’t limit you to certain device brands or cost you an arm and a leg to implement. They allow your employees to bring personal devices, and you can mix and match plans to suit your peculiar needs while taking advantage of call management features.

The best plans allow you to customize packages according to your employees’ data requirements and location while staying flexible and affordable.

And, though Verizon offers stellar business cell phone plans and services, you might be better served by a VoIP caller like RingCentral. So, here are our recommendations:

• For small teams , try Grasshopper .
• The best free solution , albeit with limited features, is Google Voice . But it also offers some really good paid plans, too.
• If you want all the features you can get, RingCentral is a unified communications platform with all the bells and whistles .
• And Verizon boasts the best unlimited cell phone plans on the market.

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Martin luenendonk.

Martin loves entrepreneurship and has helped dozens of entrepreneurs by validating the business idea, finding scalable customer acquisition channels, and building a data-driven organization. During his time working in investment banking, tech startups, and industry-leading companies he gained extensive knowledge in using different software tools to optimize business processes.

This insights and his love for researching SaaS products enables him to provide in-depth, fact-based software reviews to enable software buyers make better decisions.

Best Business Cell Phone Plans 2024

Last Updated: February 16, 2024, 1:27 pm by TRUiC Team

Depending on your business, a business cell phone plan may be all you need. Business cell phone plans offer an affordable way to stay connected to your business while on the go.

Our Best Business Cell Phone Plans guide will help you choose the best cell phone plan matched to your business needs.

Recommended: RingCentral is the top choice for small business phone plans because of its advanced call-handling features, affordable rates, and great customer service.

Cell Phone Plans for Business

There are a few different options when choosing the best cell phone plan for business .

Our Approach

Choosing the best business cell phone plan depends primarily on three things:

• Business needs
• Reliability

Of course, since these plans don't require landlines, there are other unique factors to consider when choosing a business cell phone plan, such as the range of coverage as well as the overall coverage quality.

If you want to keep business calls separate from personal calls, a toll-free number or virtual phone number can be the best business phone solution.

Our Top-Rated Business Cell Phone Plans of 2024

• RingCentral: Best features and flexibility for businesses.
• AT&T Wireless: Most reliable coverage for businesses.
• Verizon Wireless: Largest coverage area for businesses.
• T-Mobile: Best for unlimited mobile hotspot data usage.
• Mint Mobile: Best low-cost business phone plan option.

Recommended Wireless Business Phone Plan: RingCentral

RingCentral is our top choice for small business wireless plans. RingCentral offers unlimited talk and unlimited data, works on multiple devices, provides advanced features, and is low-cost.

5 Best Business Cell Phone Plans: Breakdown

1. ringcentral ($20–$50/user/month).

RingCentral is our top choice for small business wireless plans. The company has a long history of providing quality service and offers a variety of plans to fit any budget. RingCentral also has a wide array of features that are perfect for small businesses, including unlimited calling, voicemail, and fax services.

While not a traditional wireless carrier per se, RingCentral uses voice-over internet protocol (VoIP) services to let you make and receive calls through an existing internet connection.

What's nice about RingCentral is that you can use any mobile device with an internet connection and access advanced features like call forwarding, video calling, automatic call recording, and even an auto attendant feature.

RingCentral Features

• Toll-free numbers
• Vanity phone numbers
• Auto attendant
• Unlimited users
• Unlimited calling
• Unlimited texting
• Use on your personal phone
• Use on multiple devices
• Call forwarding
• Call delegation
• Call screening
• Call routing
• Vast business app integrations
• Auto Attendant
• Dial by name directory
• Number porting
• Call monitoring
• Automatic call recording
• Audit trail
• Hot desking
• Directory listing
• User templates
• Video conferencing
• Team collaboration
• Business SMS and MMS
• Message alerts
• Security features
• Analytics features
• International features
• Lots of features: RingCentral is a cloud-based VoIP phone system that offers a number of features and benefits for businesses.
• Scalable: RingCentral is a scalable solution that can grow with your business. You can add more users as you hire more employees.
• Flexibility: It is also flexible, allowing you to customize your settings and features to fit your specific needs.
• Affordable: RingCentral is an affordable option for businesses of all sizes.
• Requires an internet connection to make and receive calls.

RingCentral offers all the basic features and advanced features you'll need to run your business successfully.

2. AT&T Wireless ($30–$65/User/Month)

AT&T has a variety of business cell phone plans that offer the best value for businesses of all sizes.

The AT&T Business Unlimited Starter Plan is a great option for small businesses that need unlimited talk and text, as well as access to AT&T’s extensive 4G LTE network.

For larger businesses, the AT&T Business Unlimited Elite Plan offers unlimited talk, text, and data, plus some added features like HD voice and international calling. AT&T also has a wide selection of phones to choose from, including the latest iPhones and Android devices.

Whichever plan you choose, you’ll get the reliability of AT&T’s network and the support of a company that understands the needs of businesses.

AT&T Features

• Unlimited talk, text, and free data
• 5G/5G+ access
• Tethering (mobile hotspot service)
• Advanced (mobile) security features
• Spam blocking
• Identity monitoring
• Safe browsing mode
• High-definition video streaming
• No roaming in Canada and Mexico
• 210-country international travel pack
• Affordable plans: AT&T offers a variety of affordable plans for businesses of all sizes.
• Reliable coverage: AT&T has one of the most reliable wireless networks, so you can stay connected even in rural areas or when traveling.
• Advanced features: AT&T's wireless service includes advanced features like voicemail, call forwarding, and caller ID.
• Can't bring your own device (unless unlocked)
• Need six lines for discounted pricing

AT&T Wireless is a top choice for businesses because of its superior coverage, reliable service, and affordable plans.

3. Verizon Wireless ($30–$95/User/Month)

Verizon Wireless has the largest and most reliable 4G LTE networks in the country. This means that your employees will be able to stay connected with unlimited premium network access no matter where they are.

Verizon also offers a variety of affordable business cell phone plans that are designed specifically for businesses. You'll be able to find a plan that fits your budget and your business's needs.

What's more, Verizon Wireless offers excellent customer support. If you ever have any questions or issues, you can rest assured knowing that you'll be able to get help from a qualified customer service representative.

Verizon Features

• Unlimited mobile hotspots, free data, and calls
• Nationwide 5G/4G LTE
• 5G ultra wideband
• Unlimited premium network access
• Mobile security features
• Largest 4G LTE network coverage: Verizon has the largest 4G LTE network coverage in the United States, making it a great choice for businesses that need reliable cell phone service.
• Affordable business cell phone plans: Verizon offers affordable business cell phone plans that can be customized to fit the needs of your business.
• Excellent customer service: Verizon has a commitment to customer service, meaning you can always reach a live person when you need help.
• Not the best international provider
• Need five lines for discounted pricing

Verizon Wireless gives businesses access to a wide-ranging 4G LTE network, unlimited free data, and a variety of discounts.

4. T-Mobile ($25–$40/User/Month)

As the "Un-carrier," T-Mobile is known for its customer-friendly policies, and that extends to its business cell phone plans.

T-Mobile's nationwide 5G network is the fastest and most reliable in the country, making it perfect for businesses that need to be online and connected at all times. And with T-Mobile's Magenta Business plans, businesses can get unlimited talk, text, and data for a flat monthly rate.

Plus, there are no annual contracts or hidden fees — making T-Mobile an affordable and user-friendly option for business wireless service.

T-Mobile Features

• Unlimited domestic calling
• Unlimited 5G and 4G LTE data
• Mobile hotspot
• Premium data
• Unlimited video streaming
• Unlimited text
• Microsoft 365 licenses
• Scam Shield license
• Apple Business Essentials
• Apple Care+
• In-flight Wi-Fi and streaming
• Secure Wi-Fi
• International texting
• International data
• Unlimited calling and texting in Mexico and Canada
• Free data in Mexico and Canada
• T-Mobile Tuesday deals
• Optional business cell phone plan add-ons
• Fastest 5G network coverage: T-Mobile's 5G network is the fastest in the country, according to a new report from OpenSignal .
• No long-term contracts: You won't be locked into a plan for years, which can be helpful if your business needs to change over time.
• Unlimited data: T-Mobile offers unlimited plans — a good feature if you have employees who use a lot of data.
• Lots of phone options: T-Mobile has a great selection of phones and plans to choose from, so you can find the perfect fit for your business.
• Only compatible devices will work

T-Mobile's business cell phone plans are designed to give businesses the flexibility and features they need to stay connected.

5. Mint Mobile ($15/User/Month)

Mint Mobile is a great choice for business because it offers a variety of features that can save you money. For example, Mint Mobile offers unlimited talk and text, as well as data plans with no overage fees. You can also choose to add additional features like international calling or data roaming at an additional cost.

Overall, Mint Mobile is a great business cell phone plan because it offers a variety of features at an affordable price.

Mint Mobile Features

• Unlimited domestic calling, text, and data (slowed after 4 GB)
• 4 GB of 4G/5G data each month
• Three-in-one SIM card or eSIM
• Free calls to Mexico and Canada
• Free mobile hotspot
• Wi-Fi calling and text
• Lowest-priced business cell phone plan: Mint offers plans starting at just $15 per month.
• No contracts: Mint Mobile offers affordable, customizable plans with no long-term commitment required, making it easy to adjust your plan as your business needs change.
• Excellent coverage: Mint Mobile operates on the T-Mobile network, meaning you'll be able to stay connected even in rural areas or when traveling.
• Excellent customer support: The Mint Mobile team is knowledgeable and helpful, so the switch to Mint Mobile easy for businesses of all sizes.
• Must prepay in advance for the lowest rates
• Phone selection is limited
• Must bring your own device to save
• Not all unlocked mobile phones will work on Mint
• Unlimited business plans are not available

Mint Mobile is a great choice for businesses on a budget.

What Is the Best Business Cell Phone Plan for Your Business?

Ultimately, the best cell phone plans for your business depend on what features your business prioritizes most. If your business is looking for the best business-focused features for the price point, we recommend RingCentral . If you need basic features for a low cost, Mint Mobile will likely be the best option for you. And, for businesses that need superior coverage in as many places in the country as possible, look no further than big-name options like AT&T and Verizon Wireless.

What is the best business cell phone plan?

There are a lot of factors to consider when trying to decide on the best cell phone plan for your business. The size of your company, how many lines you need, and what features you require will all play a role in deciding which plan is best for you.

RingCentral is a great option for small businesses. They have plans starting at just $20/month per line. AT&T and Verizon are both good choices for larger businesses with more complex needs. AT&T has a variety of plans starting at $35/month per line, while Verizon offers unlimited data plans starting at $45/month per line.

If you're looking for a budget-friendly option, Mint Mobile is a great choice. Their plans start at just $15/month per line, and they offer a variety of features that can fit your business's needs.

What is an unlimited plan?

An unlimited plan is a phone plan that offers an unlimited amount of data, talk, and text. There are a few different types of unlimited plans, but the most common are postpaid and prepaid.

Postpaid plans are the traditional type of phone plan that you pay for at the end of the month. The four major carriers in the United States (RingCentral, AT&T, Verizon, T-Mobile) all offer postpaid unlimited plans. These plans typically start at $60 per month for one line, with discounts for additional lines.

Prepaid plans are a newer type of phone plan where you pay for your service upfront. The three major carriers in the United States (Mint Mobile, Boost Mobile, MetroPCS) all offer prepaid unlimited plans. These plans typically start at $50 per month for one line, with discounts for additional lines.

Does Mint Mobile offer unlimited data?

Yes, Mint Mobile offers unlimited plans that include talk, text, and data. Like most other mobile wireless carriers, Mint Mobile's data speeds slow down after a certain limit is met. With Mint Mobile, you can also bring your own device to save even more.

Does RingCentral offer unlimited talk?

RingCentral offers a variety of pricing plans to fit the needs of any business, including an unlimited talk plan. This plan provides businesses with unlimited local and long-distance calling, as well as features like caller ID, call waiting, and voicemail.

RingCentral's unlimited talk plan is a great option for businesses that make a lot of calls or for businesses with employees who work from home or on the go.

Is it better to go with major wireless carriers?

When it comes to choosing a wireless carrier, there are a few things to consider. The first is whether you want to go with one of the major carriers or a smaller provider. There are pros and cons to both, so it's important to weigh your options before making a decision.

The major benefit of going with a major carrier is that they usually have the best coverage. This means you'll be able to get service in more places and have fewer dropped calls. They also typically have the latest and greatest phones since they're able to negotiate exclusive deals with manufacturers.

On the downside, major carriers can be more expensive than their smaller counterparts. They also tend to have more restrictive plans, so if you like having a lot of data or talk time, you may be better off going elsewhere.

What's the best phone service for small business owners?

There are a lot of different phone services out there, so it can be hard to know which one is best for your small business. The best phone service for small business owners is one that is reliable and has features that will help you run your business.

Is Google Voice a good business phone solution?

Overall, Google Voice is a good option for businesses that are looking for an affordable VoIP solution with features like call forwarding and voicemail transcription. New customers can use any compatible device they choose to make and receive calls. You can port an existing phone number and, using the Google Voice app, make calls from mobile devices. As a small business, you can also choose your own billing cycle with Google Voice.

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Google Voice: Business Phone System & Plans Stay connected and save time with an easy-to-use business phone solution that fits organizations of any size.

Work from anywhere

Your Voice line works on mobile devices, laptops, and supported deskphones so you can stay connected at work, home, or on-the-go.

Voice can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar Google Workspace Admin console.

Voice uses Google AI to help save you time by blocking spam calls and transcribing voicemails to text automatically. Integrations with Google Meet and Calendar help keep the focus on what's important.

Voice can be deployed instantly — and globally — from anywhere, with less administrative work. This feature includes easy set up of multi-level auto attendants and ring groups (also known as hunt groups).

Works with Voice

Expand your reach with sip link.

SIP Link allows customers to connect PSTN services from any carrier to Google Voice through certified Session Border Controllers (SBCs).

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Trusted by organizations of many sizes, Polycom® devices and certified headsets provide reliable solutions for business communication.

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Built for Google Workspace, Voice has a familiar look and user-friendly feel that fits easily into their workflow.

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Make it simple for your IT team to stay on top of their work with Voice, an integral part of the Google Workspace family.

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Our sales team now uses Google Voice to call and text customers from their smartphones, tablets, and the web. And because it is considerably more affordable to operate than our legacy VoIP systems, we continue to steadily expand our usage of Google Voice.

Nerina Martinez, Senior Director of Technology at Iron Mountain

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Your guide to business phone services & systems 2024, how to choose the best business phone solution for your company’s needs.

Many businesses aim to set up their business phone lines to communicate with customers. This is a smart decision, as statistics confirm its success. For example, a Nextiva survey showed that around 87% of companies prefer communicating with customers over the phone rather than through other communication platforms.

In this article, we will discuss in detail what a business phone system is and its types. We will also pay special attention to choosing the best solution for your organization’s needs.

What Are the Types of Business Phone Systems?

Business phone systems are integrated solutions designed to facilitate communication within the company and with customers. Traditionally, business phone solutions include a range of features:

• Multi-channel lines
• Conference calling
• Automatic call routing

All these features ensure effective communication within your business, between employees and departments, and most importantly, with consumers. To choose the perfect business communication solution, familiarize yourself with the three main types of phone systems.

• Traditional Fixed-Line Communication

Traditional lines, also known as Public Switched Telephone Networks (PSTN), are a classic type of telephone system that uses hardware to manage the switching of phone lines within an organization.

This type of office phone has been familiar to entrepreneurs for decades, but it has lost its relevance with the emergence of digital solutions. However, PSTN can still be found in some companies because it has its advantages:

• Stable communication in areas with developed telephone line infrastructure
• Simple usage process
• No need to connect to the Internet

It is worth noting that despite all its advantages, business landline phone service lacks the multifunctionality of modern solutions and cannot scale quickly. To expand the network of connected devices, you will need to invest a significant amount in purchasing, installing, and maintaining equipment.

A business phone landline suits large and medium-sized companies with many employees and customers. Additionally, PSTN can be a find for those with offices in areas with issues accessing high-speed internet.

• Voice over Internet Protocol (VoIP)

A business VoIP phone system is a modern telephony technology that uses the internet to transmit voice information. VoIP provides multifunctional and easily scalable business solutions, unlike traditional fixed-line communication. Among the apparent advantages of VoIP systems are:

The only difficulty in using VoIP is that you need to have a stable internet connection. However, companies can use their existing network to ensure communication. This factor makes Voice over Internet Protocol much more flexible and accessible to all types of enterprises.

• Virtual Phone Systems

A virtual phone system is a modern cloud-based solution that organizes communication with customers and among company employees. 

Since it doesn’t require physical hardware, it’s an excellent option for small businesses and enterprises with many remote employees. The following factors serve as advantages:

• Cost-effectiveness: You don’t need to purchase and maintain expensive hardware or conduct software upgrades. All of this is the responsibility of business phone providers. Additionally, virtual phone service providers offer lower initial costs and flexible pricing plans. Therefore, you can choose and pay for the digital product with only the features you need.
• Functionality: Virtual phone solutions typically offer features such as voicemail, multi-channel lines, conference calling, interactive voice response systems , and more.
• Flexibility and scalability: The system can easily be expanded according to the company’s needs. Adding new users or features is also straightforward.
• Mobility: A virtual business phone number and the ability to use a mobile app provide your employees with access to telephony from anywhere in the world. This is especially important for remote teams and teams working in different time zones.
• Ease of use: Virtual systems traditionally have an intuitive interface, simple call management, and flexible settings. Therefore, adding new users, adjusting settings, and expanding the number database doesn’t require your employees to have special knowledge.
• Analytics and reporting: Many virtual systems provide convenient tools for collecting and processing information. Often, such solutions have mobile integration capabilities, allowing you to receive reports on your phone at any time of day. You’ll always have access to call data, employee performance, call volumes, and other parameters that help make more informed business decisions.

Virtual phone systems are a modern, flexible, and cost-effective solution for business communications. However, remember that they require high network security to prevent the leakage of confidential data.

How To Choose the Best Business Phone Solution

To acquire software that meets all your enterprise needs, consider the following characteristics:

• Type and size of the company
• Financial capabilities
• Number of calls to be handled
• Technical requirements

Then, proceed with the search:

• Explore different types of solutions. Research the features of traditional phone lines, IP telephony (VoIP), or virtual phone systems. Then, research the market for software and popular providers of business phone solutions. Understanding their advantages and offerings will help determine which option suits your business.
• Calculate the budget. Before selecting a specific provider, find out the prices for purchasing or leasing their business phone solution. Also, consider subsequent expenses for upgrades, maintenance, and services for expanding functionality.
• Study the capabilities of the software. Ensure that the chosen solution can scale with your business. Does it have all the features you need? For example, business phone software solution like Phonexa ’s helps track calls, record conversations, monitor leads, and easily adapt to any business needs.
• Review feedback. Visit rating websites or forums to learn what other users say about a provider or specific system. This will give you an understanding of whether the services are suitable for your company.
• Conduct testing. Business phone system providers often offer a trial version. Take advantage of this offer to see if the program works effectively in real conditions and meets your expectations.

Transition to Innovative Solutions in the Field of Business Phone Service

Remember that there is not just one landline alternative in the evolving world of technology. You can use both VoIP systems and virtual phone solutions to save budget and have constant access to data. Follow simple tips for choosing software and consider the characteristics of your company. Thus, you will find the best solution for IP telephony and get a business phone number that will always be available to your customers.

3 smartphone makers that Apple should be worried about

• Apple's share of the global smartphone market shrank nearly 10% in the first quarter of 2024, IDC reported.
• While the iPhone maker is still a force to be reckoned with, other rivals are gaining ground.
• Here are three of Apple's biggest competitors.

Apple is no longer the undisputed top dog of the smartphone world.

So who are Apple's biggest rivals and the rising threats trying to eat its lunch?

Global shipments of iPhones contracted nearly 10% in the first quarter of the year , according to a recent report from International Data Corporation, a market research firm.

That means Samsung has overtaken Apple in global smartphone shipments.

While Apple customers have been known to show loyalty to the company, the IDC report suggests that may be changing as competition heats up.

Apple has faced flagging demand in China , one of its biggest markets, amid heightened competition from manufacturers like Huawei.

Here are the companies that are gaining ground on Apple — or overtaking it — in the smartphone wars.

Xiaomi's market share exploded.

Xiaomi is a name little known to most Americans, but don't understimate it. The Chinese company is ranked 360th on the Fortune Global 500 list — higher than Netflix, Uber, and, Capital One.

Its most recent offering, the Mi 14, debuted in October to strong demand in China . Xiaomi also makes the Redmi Note series of smartphones.

Though China is its largest market, according to Reuters , Xiaomi is only fifth in market share there, as Vivo, Huawei, Honor and Apple occupy the top four spots . But Xiaomi has established a strong presence outside of China , particularly in India.

Xiaomi does not sell its phones in the US. This is partially due to political concerns, according to IDC researcher Nabila Popal, who told Android Central in 2022 that "after what happened with Huawei," no Chinese tech company "would want to risk investing heavily in a market that can any day can simply 'ban' them."

Xiaomi also sells an electric car , launching the Speed Ultra 7, or SU7, last year — succeeding where Apple threw in the towel.

In the first quarter of 2024, shipments of Xiaomi smartphones grew 33.8%, as the company solidified its spot as the third-largest smartphone manufacturer in the world.

Transsion also had a strong start to the year.

Transsion is the company behind the Tecno, Itel, and Infinix lines of smartphones. Another Chinese manufacturer that most Americans probably won't have heard of, Transsion does particularly well in Africa, where it is the top seller with its "ultra low-end devices," according to an IDC report .

The company's presence in Africa has been bolstered by the Digital Silk Road , a component of China's Belt-and-Road development initiative , according to the Council on Foreign Relations . Its phones have multiple SIM card slots, allowing users to switch coverage easily, and were among the first to support keyboards for African languages, according to CFR.

Transsion's most recent offerings include the Tecno Phantom V , a foldable device reminiscent of Samsung's Galaxy Z.

Samsung is king.

Samsung is the most well-known iPhone competitor to North American consumers. Its offerings, including the recent Samsung Galaxy S24, are generally some of the most popular and accessible Android phones .

The South Korean company recently released the Galaxy Z Flip 5 , a foldable phone that may have spurred Apple to at least explore a similar option .

Now, Samsung is working toward integrating AI into the Galaxy line .

The company is also notable for its non-smartphone offerings, including appliances and, soon, wearables like the Galaxy smart ring .

Samsung edged past Apple to take the top spot for global smartphone manufacturers, even though its shipments shrank slightly (less than 1%) in the first quarter of 2024.

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IRS delivers strong 2024 tax filing season; expands services for millions of people on phones, in-person and online with expanded funding

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IR-2024-109, April 15, 2024

WASHINGTON — With the April tax filing deadline here, the Internal Revenue Service highlighted a variety of improvements that dramatically expanded service for millions of taxpayers during the 2024 filing season.

Through Inflation Reduction Act funding, the IRS continued to expand taxpayer service levels not seen in more than a decade with double-digit gains occurring in critical areas. Compared to a year ago, the IRS answered over 1 million more taxpayer phone calls this tax season, helped over 170,000 more people in-person and saw 75 million more IRS.gov visits fueled by a new and expanded Where’s My Refund? tool.

“Taxpayers continued to see major improvements from the IRS during the 2024 tax season,” said IRS Commissioner Danny Werfel. “A well-funded IRS is like night and day for taxpayers. With the help of more funding and added resources, service for taxpayers this filing season eclipsed levels seen during the past decade. This tax season meant real-world improvements for people looking for help, whether calling, visiting in-person or using IRS.gov.”

“We still have much more work to do, both to finish the 2024 tax season as well as put in place continued improvements made possible by Inflation Reduction Act funding,” Werfel said. “But this filing season marks another important chapter where we’ve improved service for taxpayers, continuing an accelerating trend in the story of transforming the IRS.”

Through April 6, the IRS processed more than 100 million individual tax returns. Tens of millions more will come in advance of the April deadline, the busiest time of the year for tax returns. The IRS also projects about 19 million taxpayers will file extensions, which will be due Oct. 15.

Since the start of the January tax season, the IRS has delivered more than $200 billion in refunds through early April. The average refund was $3,011, a 4.6% increase from last April’s average of $2,878.

Here are major filing season numbers in 10 key areas. These numbers, generally from late March and early April, reflect the historic 2024 tax season taking place at the IRS:

• Improved phone service . Continuing a trend seen last year following the addition of 5,000 new telephone assistors, the IRS level of service on its main phone lines reached more than 88%. That’s above the 84% level seen last year and more than a five-fold increase from the phone service levels seen during the pandemic era period, when the level of service was at just 15% in 2022.
• More calls answered. The IRS answered more taxpayer calls on its live assistor lines this year, a 16.8% increase from 2023. IRS assistors handled 7,608,000 calls, up from 6,513,000 the year before. IRS automated lines handled another approximately 7 million calls, 280,000 more than the previous year.
• Faster response times. Taxpayers waited, on average, just over three minutes for help on the IRS main phone lines. This is down from four minutes in 2023 and 28 minutes in filing season 2022.
• More callback options. The IRS offered callback options on 97% of the phone lines this filing season. The agency offered call back for over 4 million taxpayers this tax season, more than double the 1.8 million calls in 2023. This option, offered when phone lines were busy, saved taxpayers nearly 1.4 million hours of wait time on the phones.
• More in-person help. The IRS helped 170,000 more taxpayers in-person this filing season than in 2023. IRS employees at Taxpayer Assistance Centers (TACs) served 648,000 taxpayers this year, up from 474,000 in 2023, a 37% increase.
• Expanded in-person hours . The IRS added extended hours at 242 TAC locations across the nation, generating more than 11,000 extra service hours for taxpayers during the 2024 filing season. In addition to extended service hours, IRS also offered taxpayer assistance on Saturdays in more than 70 locations. These evening and Saturday hours made it more convenient for thousands of hard-working taxpayers to get help.
• Additional free help at volunteer sites. The IRS saw tax return preparation work at volunteer sites increase to more than 2.3 million returns this tax season, up 200,000 from last year following work at Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) sites.
• More taxpayers file for free. In addition to volunteer sites, the IRS saw more taxpayers file for free this year; in all, there were over 450,000 more returns filed between volunteer sites, Direct File and Free File. The new Direct File pilot, offered on a limited basis in 12 states, generated more than 60,000 tax returns after opening widely in mid-March. At the same time, the IRS partnership with the Free File partners offering free private-sector software via IRS.gov saw growth with more than 2 million tax returns filed, an increase of 11.2% or more than 200,000 more Free File returns than 2023 .
• Higher usage of IRS.gov. Driven by increased use of the expanded information on the Where’s My Refund? for the 2024 filing season, IRS.gov saw large increases in traffic. The website had nearly 500 million visits, an 18% increase. And Where’s My Refund? accounted for more than 275 million of those visits, up 62 million from 2023 representing a 29% increase.
• More chatbot use. The IRS saw more use of its virtual assistant tool on key IRS.gov pages. There were 832,000 uses this filing season, up nearly 150% from 330,000 uses in 2023.

“These numbers illustrate the strength of this year’s filing season, but the IRS needs to continue working hard to make more improvements and continue transforming to serve taxpayers – not just through the April tax deadline but throughout the year and into the future,” Werfel said.

With the April deadline approaching, the IRS reminds taxpayers there are many ways to get last-minute help. They can visit the special free help page on IRS.gov.

For taxpayers who need an extension of time to file their taxes, there are several options to get an automatic extension through Oct. 15. Although an extension grants extra time to file, it does not extend the obligation to pay taxes due on April 15, 2024. To avoid penalties and late fees, taxpayers who owe should pay either their full tax bill or at least what they can afford to pay by the April 15 deadline.

The IRS estimates 19 million taxpayers will file for an automatic extension.

Taxpayers in Maine and Massachusetts have until April 17 to file and pay taxes due this year. This is because these states observe the Patriots’ Day holiday on April 15 this year and April 16 is the Emancipation Day holiday in the District of Columbia.

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